Fake Subscriptions?
Given that Zoho Commerce can't sell subscriptions, I'd like to know if we can create non-inventory items for subscriptions, and then once the buyer checks out, somehow capture that event and create an actual Zoho Subscription using API's. In effect faking
Meeting Agenda App
It would be perfect if you had an app for meeting agenda. Specially if this could be embeded in the CRM or stand alone even for inhouse real (not online meetings). We yous zoho meet with clients and we really need something like this. Check the https://meetingking.com.
Tasks in Zoho One are a MESS - Please Fix!!!
My team has been slowly integrating into Zoho One - we use just about every single Zoho software - Cliq, COnnect, WorkDrive, CRM, Projects, Desk, Sales IQ etc.. One thing we are quickly discovering is that tasks are a complete mess!! We have tasks from
Zoho recruit not parsing linkedIn jobs
We have set up our resume parser and resume inbox. It works for our career site and Indeed but when we post a job on LinkedIn and add the job mail provided for us it always fails to parse, giving the error parser failed. Please we will need assistance
Can i get notified on my company's email id once new ticket creation (xyz@company.com), if yes then how?
Can i get notified on my company's email id once new ticket creation (xyz@company.com), if yes then how?
Addition charge for zoho recruit
We have asked for only 4 accounts in the past for staffing version of zoho recruit. I see it is charged for 12 users. Can you please correct ? Now we would like it to be reduced only to one account and that should be for admin account
Interview invites automatically sending
We arrange interviews for our clients and track them within Recruit. We don't send interview confirmations via Recruit because we can't add external interviewers. When I save the interview, it asks if we want to send a confirmation... we click Do Not
Is ZohoOne capable of sharing documents / files with external non-team members?
Hello, I'm a new user to ZohoOne and I want to know if there is an element with it that allows me to share documents or audio files with my clients, who are not part of my ZohoOne account. Is there a way for me to have a collection of files that external
Backorders
When have over 100 suppliers and 10,000 inventory items. Therefore when we key a sales order multiple suppliers will be used. 1. Our issue is we cannot use the backorder function as it literally places the whole order on hold. The purchase order does
How to add more than one contact at a time.
I'm looking to send a form to an existing customers which will enable them to register up to five members of their staff for some training. There is already a CRM Deal, Account and Contact. This form needs to be sent to the customer so that they can
Employee Birthdays?
All employee birthdays are entered in their Zoho One user accounts. How do I get them to show up on the Zoho One calendar?
Customize Zoho Checkout Page for Paid Bookings
I see that the checkout page is a generic "bot created" template in zoho checkout. Is there a way to assign one of my templates to the paid bookings checkout process?
New Sync functionality does not Sync back Opt Out information from Campaign to Recruit
Some two weeks ago we were moved to the new Sync functionality. The new functionality offers an option to define a different Opt Out checkbox than the Email Opt Out. This is a good improvement since opting out from a Campaign Newsletter is not the same
One-Time Task Boost | Aggravating Customer Support
So this is really irritating. I screwed up and set something up wrong, and it resulted in my blowing through 1/3 of my tasks in a 12-hour period. Duh on me. I ask if I can buy a one-time boost in tasks, and it takes the better part of a month for them
SPF for Zoho One Apps
Hi we have zoho one and over the years we kept adding zoho to the spf record, but i'm unsure if we have to add all of them, he have eu.zcsend.net, zohocrm.eu, public.zohoforms.eu, eu-sender.zohobooks.com, one.zoho.eu, transmail eu, etc... Do we need to
Include a re-submit button for unsuccessful subscription payments.
Our subscription is paid by a credit card that pays for lots of things and occasionally will become overdrawn, commonly whilst waiting for deposited funds to clear, resulting in an unsuccessful payment. This is more prevalent when we are short-staffed
CommandCenter Troubleshooting
Hey there, My team and I need help troubleshooting our CommandCenter journey. Let me walk you through it: My team and I have created a pipeline follow up journey in CommandCenter. Specifically, we created a 'Quote Sent- Follow Up' campaign. This journey
Mac OS Sonoma - Adding Web Apps in your Dock
I'm testing Mac OS Sonoma before deployment across our organisation and found one of the most useful new features may have a significant bug - Web Apps on Dock The new OS allows you to convert a webpage e.g. YouTube to an app like render once added to
Unified task structure
If Zoho truly wants to make Zoho a business operating system, it is critical that they adopt a single task structure across all of their apps. While I appreciate you can have a unified view of apps, that is very different from being able to create a task
Invite to the grand workshops hosted by Zoho Finance across the USA
Greetings! This post is to apprise you, the Zoho One users, of the news of Zoho Finance's workshop scheduled for over a fortnight in the US (from 12th Oct to 24th Oct). The workshop consists of a carefully planned series of masterclasses, which contain
Resync Accounts and Contacts on Finance Suite integration
Greetings everyone! I found myself in the next situation: My customers list is already uploaded on Inventory and their subtype may vary between Individual and Bussiness. When Finance Suite integration was enabled with Zoho CRM there was the following
Reduce number of users
My current Zoho One subscription has 4 users. Upon my next renewal, I only want to renew for 2 people. Please explain how I do that. Thank you.
Zoho License packages
I need a package for Zoho One that better fits our requirments and its cost-wise. Currently I have 16 licences but I need to have 5 more without the cost rising to the roof. Please provide us with further information with the subject.
Site Builder not loading via shared Link
Hi there you lovely people! :) I can use the Site Builder from my Account, everythings fine, loading perfectly. But the Site Builder is completely blank, when I open it via shared links. The login window showes up, I logg in, but afterwards there is just
Can you not track opens for emails sent directly on Microsoft Outlook?
Hi everyone, Am I right in reading that it is not possible to get all the same tracking capability for emails sent from Outlook with the IMAP integration? I can see the email sent under the account but not whether someone has opened it. Are there any
Domain not authenticating
We have verified all the settings are correct with mx toolbox but still cannot get your authenticator to see DKIM key.
Remove unwanted messages from ticket
Hi when I submit a ticket it comes with other info as well. Is there any way to remove it?
Dynamic Attachments
In Marketing Automation journeys, when creating an email, you can add "dynamic content" - in other words, you can add specific paragraphs, images, buttons, etc. One thing that isn't available is the ability to add "dynamic attachments" - a different attachment
Designation
Designations play an important role in today's business world. Most organizations have a hierarchical structure, while some others follow a flat structure. In a hierarchical organization structure, the chain of command starts at the top-level management, and the career advancement path for such structures is clear. On the other hand, a flat organization structure has very few or no levels of organization structure with less levels in the decision making process. No matter the structure, you can
Unified what's new section
Personally, as a consultant for some clients who use Zoho One, I find the way I receive information about updates for individual Zoho applications to be quite convoluted. In some cases, the link is within the application, while other times I need to do
Franchise Like Structure
We are building a company that certifies consultants in a form of community based Impact Economics. We currently use Zoho (at the holding company level) and would like for each certified consultant to also use ZOHO One to run their businesses. Each consultant will be running their own private company, however, we would like to use the following applications across the entire platform of businesses. Connect Cliq Meeting People Showtime Is there a way to set it up so that each certified consultant
Zoho Support
Is it just me or is Zoho Support the most frustrating support you have ever dealt with? It takes an ungodly amount of time to explain back and forth over email to them, when you call the support line the people you speak cannot give you an answer all
Zoho desk tickets set owner to unassigned
Hello, we are using Zoho Desk and we have a dispatch personnel who is entering the majority of our tickets. I would like our dispatch agent to be able to create a ticket and have the ticket owner default to unassigned. I doesn't make much sense in our
This side menu is just Awful!
Why should an employee have this side menu displayed in the side menu? It does not make sense at all! IT confuses them and displays information that is completely irrelevant.
Contact score in Zoho Analytics
Hi there, I am trying to build a dashboard in Zoho Analytics that brings together data from different platforms we use. One of those platforms is Zoho Campaigns. I've set up the data import using the built in options but when the Contacts, and other tables,
Can't open desk from Zoho one left menu
Desk won't open from the left menu, I also tried open in a new tab. Desk does open as an individual module like the old singles app.
App menu (left side) sorting
I've noticed something new about the applications menu on the left side of the screen. It used to be that I could drag and drop a pinned app to reorder the items and it would stay that way between screen refreshes. However, not long ago that capability
Why is Zoho Support so bad these days?
We're loyal Zoho One customers but wow the support is beyond horrible. 1. All support tickets turn into extremely long and wacky back and forth exchanges that cover days to weeks...Even for extremely minor requests. 2. The language barrier is INSANE.
New sync CRM- Campaigns
Hi all, What's the exact deadline to migrate to the new immediate sync system CRM- Campaigns? We're still using the old daily model and it's working fine so far, with no prompts or notifications to migrate. Thanks!
Support to add profile picture using a web url
Hi, Currently, Zoho Recruit only supports adding profile pictures for applicants by uploading one from a computer. However, this requires downloading one and uploading it. So having an ability to paste a web link of image e.g. from Linkedin profile of
Next Page