Announcing new features in Trident for Mac (v1.23.0)

Announcing new features in Trident for Mac (v1.23.0)

Hello everyone!

Trident for macOS (v.1.23.0) is here with interesting features and thoughtful enhancements to elevate your workplace communication and productivity. Here's a quick look at what's new.

Record your meetings.
You can now record audio and video meetings from the Cliq module in Trident, allowing you to revisit important conversations or presentations at your convenience.

Annotate the shared screen during calls and meetings. 
You can now annotate the shared screen during one-on-one calls and meetings initiated from the Cliq module in Trident to communicate your ideas clearly with visual cues. 


Assign a host before leaving meetings.
The meeting you’re hosting doesn't necessarily have to end when you have to leave. You can assign another participant to be the host so the conversation can continue after you leave the meeting from the Cliq module. 


Identify recurring tasks easily.
Recurring tasks created from the Zoho Mail web app and synced with Trident now display a recurring icon and recurrence information in Trident for better clarity.

To leverage these new features in Trident, update the app to the latest version by following the steps below:
  1. Open Trident.
  2. In the system menu bar, click Trident.
  3. Select Check for Updates from the menu list.

Don't have the app yet? Download it from the website and experience a smarter way to work.

Give these features a spin, and let us know your feedback and suggestions in the comments section below. You can also reach us at trident@zohosupport.com.

To submit your feedback directly through the app, follow the steps below:
  1. Open Trident.
  2. From the system menu bar, click Help.
  3. Select Send Feedback.
  4. In the feedback window, enter the necessary details under Subject and Feedback Content.
  5. When you're ready, click Submit.

We look forward to hearing from you!

Until next time,
Sneha

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