Enable Email Reply to Clients from Session End Window in Zoho Assist

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• Attention: Upcoming changes to Zoho Assist support for older windows versions

  At Zoho Assist, our goal is to provide you with secure, reliable, and feature-rich remote support experiences. To maintain this standard, we periodically align our platform with the latest technology and security updates from the broader software ecosystem.

• End of Support announcement for macOS 10.9, 10.10, 10.11, 10.12, and 10.13

  Dear Customers, We would like to inform you of an important update regarding our support for legacy macOS operating systems with Zoho Assist. Starting May 1, 2025, we will officially end support for macOS versions 10.9, 10.10, 10.11, 10.12, and 10.13.

• Zoho Assist: Important Security Upgrade Notice

  Dear Customers, We're committed to providing safe and secure remote connections across networks and devices. To uphold this commitment, we're upgrading to an updated security protocol. This change won't affect our support for major operating systems.

• TLS v1.2 Upgrade and Changes to System Requirements for Zoho Assist

  As we tighten our TLS v1.2 security update, admins and users need to be aware that supported versions of operating systems and web browsers will change after October 31st, 2018. After this date, we will retire support for clients using TLS v1.0 and TLS v1.1 protocols. In order to support these changes and meet the updated PCI standards please ensure that computers configured for Unattended Access are updated to TLS v1.2 and use web browsers that support the latest update. What is TLS v1.2, and why

• Release Notes: Version 1.82, February 2015

  New Chrome Extension: Start a Session quickly! Recently, we have released a  Chrome Extension , which enables you to start a session instantly. You can simply enter your customer email address and start a session right from your browser extension. Make sure you are always logged-in to your Zoho account in your chrome browser so that you can avail the professional edition features if you are a paid customer. Supporting your Mac customers is much easier now! We have deployed a new Customer Console

• Recent Topics

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• Skip Pages - Zoho form

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• How to print blank form and also how to use form offline

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• Expose FIFO COGS in Invoice API

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• Drag-and-Drop Customization Interface for Help Center in Zoho Desk

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• hide resolution from help centre

  to my surprise, i just found out that the resolution text is public in the helpcenter, even if 'notify customer' is off. is there a workaround to that? how do others deal with this? How zoho support does this and I don't think its used by Zoho in the first place. the resolution is meant to be private, not public

• Stop selling out of stock Items.

  Hi I have been using Zohobooks for a around 8 month now. I am not involved in selling process but my staff cant stop selling product which they do not hold in stock, this is a big headache for me as physical count never matches what is shown on the books. 

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• ShipStation and Zoho Inventory

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• Condolences and Prayers Following the Ahmedabad Plane Crash

  Dear Zoho Team, We were heartbroken to learn about the tragic plane crash that occurred today in Ahmedabad, as reported in the news. On behalf of our entire team, we want to extend our deepest condolences to everyone at Zoho and across India who may have

• Zoho Developer Community Monthly Digest – May 2025

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• Timesheet in project not visible to invited users.

  We are using Zoho Projects and have enabled the client portal so our clients can access both Projects and Timesheets. However, while the client can see the project, no timesheet entries are visible. How can we resolve this issue?

• Scheduled outbound calls

  How do you mark a scheduled outbound call as complete? I see no way to change the status.

• How to see exact clicked links in CRM from Zoho Campaigns ?

  Hi, I'm wondering how I can see the clicked links from an email sent from Campaigns when I'm in a campaign in the CRM module. I can see the number of clicks but I need the sales team to be able to see which link has been clicked by a prospect or contact.

• Email parser rule will only parse emails with an exact match? What madness is this?

  I finally got myhead around deluge and scripting, but wondered why my parser wasn't working. (https://help.zoho.com/portal/en/community/topic/extract-11-digit-number-in-any-position-from-enail-subject) Problem: There are *zero* characters or phrases that

• How to add a fee based on payment method

  I currently accept both ACH payments and credit card. I want to add a 3% fee to a number of my subscription plans if the customer chooses to use a credit card (and not ACH/checking). How do I do this? Is there an in-built feature, or would i have to create

• Condolences and Prayers Following the Ahmedabad Plane Crash

  Dear Zoho Team, We were heartbroken to learn about the tragic plane crash that occurred today in Ahmedabad, as reported in the news. On behalf of our entire team, we want to extend our deepest condolences to everyone at Zoho and across India who may have

• CRM Analytics - Elegant Comparator

  Anyone noticed a wierd thing on the Elegant Comparator on CRM... Compare Among - Time Period - Last 6 Weeks... only 5 weeks show Compare Among - Time Period - Last 5 Weeks... only 4 weeks show Compare Among - Time Period - Last 4 Weeks... only 3 weeks

• Copy Templetes from one module to another in Zoho Books.

  Hello, I have created a Custom Module in Books for GST Invoice. I can see only 1 Invoice Templete over there. Can we clone or copy Invoices Templetes from Sales Module of Books into Customer Module.

• Enhancements in Bookings browser extension

  Greetings from Zoho Bookings! We're here with another update to make your scheduling even quicker. We have enhanced our browser extension with three significant features: Copy slots to email Gmail integration LinkedIn integration Copy slots to email This

• Some notes are shown as Not Synced

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• Edit Project Number?

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• Connect MySQL database to Zoho sites

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• What’s new in Zoho RPA: Cross-platform automation, OCR, and more!

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• Beyond Email: #2 Connect better with Contacts

  After successfully creating a 'Welcome & Setup' event using the Calendar, Sarah is eager to invite her team members to participate. For a smoother communication experience and easy access, Sarah wants to store their information, ensuring quick reference

• Integrate MS Teams with Zoho CRM for faster collaboration

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• What is New in CRM Functions?

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• Subforms and Reports

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• Pass variables to Zoho Desk via URL to create a fast new ticket landing page

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• 【Zoho CRM】アナリティクス機能のアップデート：ウォーターフォールの導入

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• Automated Shopify adjustment problem. "An inventory adjustment has been created by the system to set the initial stock from Shopify"

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• Best website platform to sync to Zoho Inventory

  Anyone like to suggest the best website platform for syncing to Zoho Inventory? We DO NOT want to sync stock, only orders. Shopify - not an option as we have more than one website and Shopify requires 2 accounts and Zoho will not sync with 2 different accounts. Magento and WooCommerce both sync via Kloudconnectors - does anyone have any experience with this? I have trialled it and there are flaws - eg purchase order numbers are not populated. Discussion welcome!

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