Kaizen #81 - COQL API - Part II

Kaizen #81 - COQL API - Part II

Hello everyone! 
Welcome to another week of Kaizen
In continuation to last week's post on COQL API, we will discuss the rest of the field types and their supported operators with detailed examples in this post. 

Supported field types and Operators

Please refer to the COQL API - Part I Kaizen post for the first three field types and their supported operators.

4) Boolean

The supported operator for Boolean field is =. You should provide the value as either true or false.

Sample Query

{
 "select_query" : "select Product_Name, Product_Code from Products where Product_Active = 'false' limit 2"
}

This sample query selects the Product_Name and Product_Code fields from the Products module where Product_Active is false, and limits the result to only 2 records.
Sample Response:
{
    "data": [
        {
            "Product_Code": "SR-001",
            "Product_Name": "Sigma",
            "id": "4876876000001036109"
        },
        {
            "Product_Code": "SR-003",
            "Product_Name": "Alpha",
            "id": "4876876000001039006"
        }
    ],
    "info": {
        "count": 2,
        "more_records": false
    }
}

what_Id support in COQL

=, !=, in, not in, is null, is not null are the supported operators. what_Id support is extended only to Tasks, Calls and Events. The what_Id field could be a lead or a contact.

Sample Query

{
    "select_query": "select 'What_Id->Leads.Last_Name' from Tasks where (('What_Id->Leads.id' in ('4876876000000900134','4876678000000900987')) AND ('What_Id->Leads.Industry' != 'ERP'))"
}

This sample query queries for the last name of leads associated with tasks where the lead ID is either '4876876000000900134' or '4876678000000900987', and the lead's industry is not 'ERP'.
Sample Response:
{
    "data": [
        {
            "What_Id->Leads.Last_Name": "Perry",
            "id": "4876876000001103044"
        }
    ],
    "info": {
        "count": 1,
        "more_records": false
    }
}

Roles and Profiles support in COQL

COQL supports roles and profiles lookup fields, allowing users to retrieve the owner's profile details such as ID, name etc, and the owner's role details using COQL queries. The supported comparators are =, !=, in, not in, is null, is not null.

Sample Query

{
    "select_query": "select Owner.role.id,Owner.role.name,Owner.role.reporting_to, Owner.role.share_data_with_peers, Owner.role.description, Owner.profile.id from Leads where Last_Name is not null LIMIT 1"
}

This query fetches the Profile details and Role details of the owner of one record from the Leads module. 

Sample Response:
{
    "data": [
        {
            "Owner.role.reporting_to": null,
            "Owner.profile.id": "4876876000000026011",
            "Owner.role.name": "CEO",
            "Owner.role.description": "crm.security.role.admin.desc",
            "Owner.role.share_data_with_peers": true,
            "Owner.role.id": "4876876000000026005",
            "id": "4876876000000333403"
        }
    ],
    "info": {
        "count": 1,
        "more_records": true
    }
}

Alias support

Supported operators : =, !=, in, not in, is null, is not null
Alias support in COQL allows users to simplify complex SELECT field names by giving them custom names or aliases. Using aliases in the SELECT column and ORDER BY class can make column names easier to understand and remember. For instance,  What_Id->Leads.Last_Name from our previous example can be given an alias in the SELECT query as follows.

Sample Query

{
    "select_query": "select 'What_Id->Leads.Last_Name' AS 'Lead Name' from Tasks where (('What_Id->Leads.id' in ('4876876000000900134','4876678000000900987')) AND ('What_Id->Leads.Industry' != 'ERP'))"
}

Sample Response:
{
    "data": [
        {
            "id": "4876876000001103044",
            "Lead Name": "Perry"
        }
    ],
    "info": {
        "count": 1,
        "more_records": false
    }
}

If you compare this response with the sample response in the what_Id section above, you can see that the key 'What_Id->Leads.Last_Name'  is replaced with the Alias 'Lead Name'  in here. 

Aggregate Function Support in COQL

Aggregate functions in COQL allow you to perform calculations on groups of records in a module. The available aggregate functions include SUM, MIN, MAX, AVG, and COUNT.

1. SUM

Use this function to sum up the values of an aggregate field in a module. 

Sample Query 1

{
    "select_query":"select SUM(Grand_Total) from Quotes WHERE Quote_Stage = 'Draft' "
}

This Query uses the SUM function to calculate the total value of the Grand_Total field for all quotes in the Draft stage in the Quotes module.
Sample Response:
{
    "data": [
        {
            "SUM(Grand_Total)": 1073660
        }
    ],
    "info": {
        "count": 1,
        "more_records": false
    }
}

Sample Query 2

{
    "select_query": "select SUM(Grand_Total), Account_Name.Account_Name AS 'Account Name', Billing_Country from Invoices where ((Status != 'Paid') and ((Billing_Country ='USA') OR (Billing_Country = 'Canada'))) GROUP BY Account_Name.Account_Name, Billing_Country ORDER BY 'Account Name' ASC"
}

This query retrieves the total SUM of the Grand_Total field, along with the Account_Name and Billing_Country from the Invoices module for those records whose Status field is not equal to 'Paid' and the Billing_Country field is either 'USA' or 'Canada'. The results are grouped by the Account_Name and Billing_Country fields and ordered in ascending order based on the 'Account Name' field.

Note that the 'Account Name' field is specified using the AS keyword to provide an alias for the Account_Name.Account_Name field. We have used the alias for the ORDER BY clause.
Sample Response:
{
    "data": [
        {
            "Account Name": "SR Systems",
            "Billing_Country": "USA",
            "SUM(Grand_Total)": 2430000
        },
        {
            "Account Name": "SR Systems",
            "Billing_Country": "Canada",
            "SUM(Grand_Total)": 60000
        },
        {
            "Account Name": "Zylker systems",
            "Billing_Country": "Canada",
            "SUM(Grand_Total)": 378000
        }
    ],
    "info": {
        "count": 3,
        "more_records": false
    }
}

The response JSON contains the SUM of the Grand_Total fields, Account Name and Billing_Country for each unique combination of Account Name and Billing Country fields that satisfies the filter criteria specified in the query. 

2. MAX

Use this aggregate function to find the largest value of a field in a module. 

Sample Query

{
    "select_query": "select MAX(Amount) AS 'Maximum Deal Amount', Account_Name.Account_Name from Deals where ((Stage = 'Closed Won') AND  (Type = 'Existing Business')) Group by Account_Name.Account_Name"
}

This Query selects the maximum Deal Amount for each account from the Deals module where the stage is Closed Won and the type is Existing Business.
Sample Response:
{
    "data": [
        {
            "Maximum Deal Amount": 6750000,
            "Account_Name.Account_Name": "Benton"
        },
        {
            "Maximum Deal Amount": null,
            "Account_Name.Account_Name": "King"
        },
        {
            "Maximum Deal Amount": 945000,
            "Account_Name.Account_Name": "Morlong Associates"
        }
    ],
    "info": {
        "count": 3,
        "more_records": false
    }
}

3. MIN

Use this aggregate function to find the smallest value of a field in a module. For example, you can use this function to find the Lowest Annual Revenue in the Leads module.

Sample Query: 1:

{
        "select_query": "select MIN(Annual_Revenue) from Leads where Annual_Revenue is not null"
}

Sample Response:
{
    "data": [
        {
            "MIN(Annual_Revenue)": 348.3
        }
    ],
    "info": {
        "count": 1,
        "more_records": false
    }
}

4. AVG

Use this aggregate function to find the average value of a field in a module. 

Sample Query

{
    "select_query": "SELECT AVG(Amount) AS 'Average Deal Amount' FROM Deals WHERE Type = 'New Business'"
}

This query calculates the average deal amount for all new business deals in the "Deals" module. 
Sample Response:
{
    "data": [
        {
            "Average Deal Amount": 877366.8359999999
        }
    ],
    "info": {
        "count": 1,
        "more_records": false
    }
}

5. COUNT

Use this aggregate function to count the number of records in a module satisfying a certain criteria. You can use this aggregate function only for number, lookup, and picklist fields.

Sample Query:

{
    "select_query": "SELECT COUNT(Product_Category) FROM Products WHERE Product_Active = 'false'"
}
This sample query queries for the total number of inactive products in the Product module. Please be aware that if there are any products with no value for the product category field, they will not be included in the count.

Important points to remember

  • COQL keywords are not case-sensitive.
  • To prevent ambiguity, the criteria listed in the WHERE clause must be properly enclosed in brackets. If WHERE has more than two criteria such as A, B, and C, use them as either of the following:
    • (A and (B and C))
    • ((A and B) and C)
    • A and (B and C)
    • (A and B) and C.
  • COQL supports only SELECT queries with WHERE, FROM, ORDER BY, LIMIT, and OFFSET clauses and aggregate functions SUM(), MAX(), MIN(), AVG(), and COUNT().
  • The default sort order is ascending based on record ID if ORDER BY is not specified.
  • Use the following format for :
    • Date : YYYY-MM-DD
    • DateTime : YYYY-MM-DDTHH:mm:ss+/-HH:mm
  • The default value for LIMIT is 200 and OFFSET is 0.
  • A maximum of 10,000 records can be fetched using the API.
  • Multi-line fields cannot be used in criteria.
  • COQL doesn't support consent_lookup, subform, profileimage, multiselectlookup, fileupload datatypes.
  • A maximum of 25 criteria can be included in the WHERE clause.
  • A maximum of 50 field API names can be used in the SELECT column of the query.

     Data Type
     Supported Operators
     text
     =, !=, like, not like, in, not in, is null, is not null
     picklist
     =, !=, like, not like, in, not in, is null, is not null
     ownerlookup
     =, !=, in, not in, is null, is not null
     lookup
     =, !=, in, not in, is null, is not null
     date
     =, !=, >=, >, <=, <, between, not between, in, not in, is null, is not null
     datetime
     =, !=, >=, >, <=, <, between, not between, in, not in, is null, is not null
     currency
     =, !=, >=, >, <=, <, between, not between, in, not in, is null, is not null
     boolean
     =
     email
     =, !=, like, not like, in, not in, is null, is not null
     phone
     =, !=, like, not like, in, not in, is null, is not null
     website
     =, !=, like, not like, in, not in, is null, is not null
     double
     =, !=, >=, >, <=, <, between, not between, in, not in, is null, is not null
     bigint
     =, !=, >=, >, <=, <, between, not between, in, not in, is null, is not null
     integer
     =, !=, >=, >, <=, <, between, not between, in, not in, is null, is not null
     formula
     If the return type is:
          Decimal/Currency/Date/Datetime : =, !=, >=, >, <=, <, between, not between, in, not in, is null, is not null
          String : =, !=, like, not like, in, not in, is null, is not null
          Boolean : =
     autonumber
     =, !=, like, not like, in, not in, is null, is not null
We hope you found this post useful. We will meet you next week with another interesting topic.

If you have any questions or feedback, please let us know in the comments below, or write to us at support@zohocrm.com. We would love to hear from you! 


Additional Reading:








    • Sticky Posts

    • Kaizen #217 - Actions APIs : Tasks

      Welcome to another week of Kaizen! In last week's post we discussed Email Notifications APIs which act as the link between your Workflow automations and you. We have discussed how Zylker Cloud Services uses Email Notifications API in their custom dashboard.
    • Kaizen #216 - Actions APIs : Email Notifications

      Welcome to another week of Kaizen! For the last three weeks, we have been discussing Zylker's workflows. We successfully updated a dormant workflow, built a new one from the ground up and more. But our work is not finished—these automated processes are
    • Kaizen #152 - Client Script Support for the new Canvas Record Forms

      Hello everyone! Have you ever wanted to trigger actions on click of a canvas button, icon, or text mandatory forms in Create/Edit and Clone Pages? Have you ever wanted to control how elements behave on the new Canvas Record Forms? This can be achieved
    • Kaizen #142: How to Navigate to Another Page in Zoho CRM using Client Script

      Hello everyone! Welcome back to another exciting Kaizen post. In this post, let us see how you can you navigate to different Pages using Client Script. In this Kaizen post, Need to Navigate to different Pages Client Script ZDKs related to navigation A.
    • Kaizen #210 - Answering your Questions | Event Management System using ZDK CLI

      Hello Everyone, Welcome back to yet another post in the Kaizen Series! As you already may know, for the Kaizen #200 milestone, we asked for your feedback and many of you suggested topics for us to discuss. We have been writing on these topics over the
    • Recent Topics

    • Collections Management: #6 Realign Customers who gets back In-Term

      Arun stared at the subscription list on his dashboard. Another account had just been moved to Cancelled status after completing the whole dunning process. Nothing unusual, just that payment failures happen, retries fail, and cancellation is the expected
    • Zoho Mail IP Blacklist

      I need problems with send mails: Error: junk mail rejected - sender4-op-o10.zoho.com 136.143.188.10, is in RBL. Spamcop. Please remove FQDN for blacklist. Regards.
    • I can receive but not send emails

      Hello, I've been not able to send emails for almost a year now. I been using alternate email to do this. I want to know how to fix this so I can use my zoho account normally again.
    • Setting checkbox value on template in Sign from Creator

      Good day, Please help me understand how do I set a tick from a checkbox in Creator into a checkbox on a Sign template. Below is the only values on the Sign template and the code from Creator, "field_boolean_data": {}, "field_date_data": {}, "field_radio_data":
    • The challenge of 24/7 connectivity: Being present and meeting customer expectations

      Before television entered our homes, radio was our window to the world. We had to tune carefully to catch voices from distant places. When television arrived, the world began to grow smaller. We can watch rocket launches, see the goal that wins our favorite
    • How to download all attachments from inbox, send, other folders in one go

      Hi All, Appreciate if anyone could help me with steps for below requirement. How to download all attachments from inbox, send, other folders in one go. Even mapping to new folder will help me. Thanks in advance.
    • Recruit paid support?

      Hi all, Could anyone who has paid support package advise if it provides value for money with regards to support response times? Exploring the idea as unfortunately when we have faced issues with Recruit it has been a 7+ day timescale from reporting to
    • Cannot connect mail accounts to Thunderbird

      Hi Support - I'm attempting to add my mail accounts to Thunderbird but I'm getting an unable to login to server error. I tried to use the password associated with my account I received the unable to login error. So I went into Zoho Accounts and generate
    • Alias Email Id already exists

      Hi, I just verified my domain sesque (dot) com and now I am trying to create the admin account using admin (at) sesque (dot) com, but I am getting an error saying "Alias Email Id already exists". I used to have another Zoho account with this email address,
    • Unable to connect to smtp server, connection timed out

      Hi Team, I am facing below issue, while sending out emails from thunderbird client. It used to work, facing this issue from morning. Error: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.zoho.com
    • javax.mail.authenticationfailedexception 535 authentication failed

      Hi, I am facing 535 authentication failed error when trying to send email from zoho desktop as well as in webmail. Can you suggest to fix this issue,. Regards, Rekha
    • Issue with Creator's IF logic

      Hi, I found the following code produces unexpected results: if(-1.0 < 0.0000000) {       info "True"; } else {       info "False"; } if(-1.0 < 0.000000) {       info "True"; } else {       info "False"; } The output returned is: False True However, the
    • Kaizen #217 - Actions APIs : Tasks

      Welcome to another week of Kaizen! In last week's post we discussed Email Notifications APIs which act as the link between your Workflow automations and you. We have discussed how Zylker Cloud Services uses Email Notifications API in their custom dashboard.
    • Client Portal ZOHO ONE

      Dear Zoho one is fantastic option for companies but it seems to me that it is still an aggregation of aps let me explain I have zoho books with client portal so client access their invoice then I have zoho project with client portal so they can access their project but not their invoice without another URL another LOGIN Are you planning in creating a beautiful UI portal for client so we can control access to client in one location to multiple aps at least unify project and invoice aps that would
    • Zoho Creator customer portal users

      Hi, I'm in a Zoho One subscription with our company. I'm running a project now that involves creating a Zoho Creater application and using the Zoho Creator Customer Portal.  At most we need 25 customer portal users. In our Zoho One plan we only get 3
    • DKIM Verification Failed (Namecheap)

      Hi! I have already set up the TXT records in Namecheap but I keep getting the "Verification Failed" pop up. Was wondering if I'm the only one who has this problem and can anyone help me with this? Thanks!
    • Emails stuck in Queue

      Hi there, Since yesterday I have a few out going emails stuck in a queue. It say it will auto retry sending however nothing is happening. It seems to be affecting roughly 50% of my outgoing emails. Please help Thanks
    • Soft Bounce from transational emails from BREVO (Sendinblue)

      I manage the website of a client who uses your EMAIL service for the domain floranativadobrasil.com. And I use the BREVO email service, previously called SendinBlue, to send transactional emails about events specific to the website. All emails sent to
    • Ability to Edit YouTube Video Title, Description & Thumbnail After Publishing

      Hi Zoho Social Team, How are you? We would like to request an enhancement to Zoho Social that enables users to edit YouTube video details after the video has already been published. Your team confirmed that while Zoho Social currently allows editing the
    • Introducing Multi-Asset Support in Work Orders, Estimates, and Service Appointments

      We’re excited to announce a highly requested enhancement in Zoho FSM — you can now associate multiple assets with Work Orders, Estimates, and Service Appointments. This update brings more clarity, flexibility, and control to your field service operations,
    • Getting an error Address not found Your message wasn't delivered

      Hey, I'm trying to configure zoho mail for my website https://businessentity.org/ The email is meredith.karter@businessentity.org I'm able to successfully send the mails but when someone sends an email to above mail, this error shoots up: Address not
    • Support Uploading YouTube Videos Longer Than 60 Minutes

      Hi Zoho Social Team, How are you? We would like to request support for uploading YouTube videos longer than 60 minutes directly through Zoho Social. Your support team informed us that Zoho Social currently cannot upload videos over 60 minutes due to “API
    • Need Faster Help? Try Live Chat Support

      Hello there, We understand that sometimes, whether you’re facing an issue, exploring a feature, or need quick clarification, sending an email and waiting for a response just doesn’t cut it. You need answers, and you need them now. That’s exactly why we
    • Can't deactivate Spell Check

      Hi Community, right now I'm using the Zoho Mail Desktop-Software. So far, so good.. many possibilities. Overall very nice. What is extremely annoying right now, is that we are not able to deactivate the Spell Check feature. And we are barely able to focus
    • Zoho Toolkit Email Signature Generator

      I'm having real issues with the email signature generator with no matter where I host the photo, Zoho doesn't seem to show the photo on the link provided?
    • Company Policy Upload - Request All EE to review and sign

      How can I upload policies into Zoho People and have the employees review them and sign off saying they agree, etc.? Also, if I make a revision to a policy, I would like that changed or updated policy to be distributed or have the employees notified that
    • Zoho Sign Global Settings vs. Template and Document

      Hello, We are running into an issue on a current use case. We already use Zoho Sign. Now that KBA is available, we want to begin using it in our tax delivery process, by allowing clients to sign electronically, but also download a copy of their return
    • Zoho Mail Desktop Crashes on Linux - Ubuntu 24 LTS

      Hi, I have been trying to run the desktop app on Ubuntu for the past few day with no luck. I have tried both the .deb package and the appImage. When I attempt to open the app. It just crashes immediately. The crash error dialog appeared once and I cant
    • Can't login to Zoho mail

      I'm logged into Zoho but when I try to go in zoho mail I get: Invalid request! The input passed is invalid or the URL is invoked without valid parameters. Please check your input and try again. I just set up my mx records and stuff with namecheap a few
    • Zoho IP blocked by SpamCop

      Hi, Many of my emails are blocked and I receive this:  INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :spamcop.mimecast.org Blocked - see https://www.spamcop.net/bl.shtml?136.143.188.51. - https://community.mimecast.com/docs/DOC-1369#550 [DGwIYPPSOfWI
    • Can I execute two 'functions' when completing a mail merge from CRM?

      Hi, I have set up a mail merge from CRM Deals to a template. I want a copy of this to be saved in Workdrive, and then a copy also saved back into the deal record from which the merge occurred. I can do both independent of each other, and managed to get
    • Differences between Zoho Books and Zoho Billing

      Without a long drawn out process to compare these. If you were looking at these Books and Billing, what made you opt for one and not the other. Thanks
    • Auto-sync field of lookup value

      This feature has been requested many times in the discussion Field of Lookup Announcement and this post aims to track it separately. At the moment the value of a 'field of lookup' is a snapshot but once the parent lookup field is updated the values diverge.
    • Custom validation in CRM schema

      Validation rules in CRM layouts work nicely, good docs by @Kiran Karthik P https://help.zoho.com/portal/en/kb/crm/customize-crm-account/validation-rules/articles/create-validation-rules I'd prefer validating data input 'closer to the schema'
    • No Ability to Rename Record Template PDFs in SendMail Task

      As highlighted previously in this post, we still have to deal with the limitation of not being able to rename a record template when sent as a PDF using the SendMail Task. This creates unnecessary complexity for what should be a simple operation, and
    • Server error when trying to Data > Sort > Custom Sort

      Been using Data > Sort > Custom Sort for a while, now it has suddenly stopped working. When selecting the same data range and trying to execute, I get "Sorry! There was a problem saving your last edit. Please try again."
    • To Assign a genrated pdf to a file upload field using delug

      content = "<html><body>HTML Content on page One <div style='page-break-after:always'></div> HTML Content on page Two </body></html>"; file = zoho.file.convertToPDF(content); file.setFileName("Name of the file"); <variableName> = <FormLinkName>[ID == input.ID];
    • TArgets To Accounts (Modules)

      How can i set sale target to Customers (Accounts Module)
    • Breaking barriers with multilingual WhatsApp templates in IM

      Ever wondered what it feels like to be greeted in your own language by a brand you love? A “Welcome!” feels nice, but a “¡Bienvenido!” or “स्वागत है!” feels personal. In today’s global world, conversations often need to cross both time zones and cross
    • Super Admin Logging in as another User

      How can a Super Admin login as another user. For example, I have a sales rep that is having issues with their Accounts and I want to view their Zoho Account with out having to do a GTM and sharing screens. Moderation Update (8th Aug 2025): We are working
    • Next Page