We’re transitioning from Zoho ShowTime to TrainerCentral

Hello everyone,

Zoho ShowTime was originally built as a training platform to serve training agencies, HR teams, and individual trainers. As the platform grew, we realized that more creators and businesses could benefit from its capabilities. That’s why we launched a new brand, TrainerCentral, a full-featured training platform that handles everything from course creation to live sessions. With a host of new features and added capabilities in TrainerCentral, we’re saying goodbye to Zoho ShowTime and transitioning to a more advanced, comprehensive platform.

With TrainerCentral, you can design multimedia-rich courses that combine videos, documents, quizzes, and assignments to offer self-paced training. Built-in live session tools allow you to host interactive sessions including polls, chats, and surveys, to keep learners engaged. The platform simplifies learner management with detailed progress tracking, analytics, and automated certificates, helping trainers measure performance and learning outcomes with ease.

It also offers a no-code website builder that enables users to create a professional, fully branded academy website to strategize and market their online courses effectively to learners. With its robust, integrated payment gateway system, it facilitates secure, frictionless transactions across global markets.

This migration from Zoho Showtime to TrainerCentral will provide you with access to enhanced features, improved performance, and a unified training experience.

How to migrate from Zoho ShowTime to TrainerCentral.

You can migrate your account from Zoho ShowTime to TrainerCentral anytime by clicking the Migrate button in the left pane and following the on-screen instructions. Once migrated, you’ll receive a notification, through which you can access your TrainerCentral account.

1. Only the super admin of a Zoho ShowTime portal can migrate their portal's data to TrainerCentral.
   
2. We’ll be disabling remote session scheduling and learner registration for on-demand sessions starting December 1, 2025. With this transition, Zoho ShowTime will reach its End of Life (EOL) on December 31, 2025.
   

To avoid any disruptions to your live classes, please move to TrainerCentral before December 31, 2025.

We hope this will elevate your experience to the next level.

If you have any questions, take a look at the FAQ section below, reach out to us at support@zohoshowtime.com, or just leave a comment here.  

FAQ

1. How long will the migration take? 

The migration of your Zoho ShowTime data and account portal is expected to take approximately one to two hours. In the event of any technical issues or glitches during the migration, the product team will address them immediately. In such rare cases, the migration will be completed within 24–48 hours.

2. What will happen to my Zoho ShowTime account if it is not migrated before the sunset?

If you fail to migrate before the sunset, i.e., December 31, 2025, active Zoho ShowTime accounts will be automatically migrated to TrainerCentral.

 3. What will happen after migration? 

You will be able to access TrainerCentral with your Zoho ShowTime credentials and continue your teaching journey seamlessly, with the added benefit of new features.

 4. Will there be any changes to my payment after migration? 

No, there will be no changes to your payment. The amount you currently pay for your Zoho ShowTime subscription will remain the same after migration.

 5. I am a Zoho ShowTime customer or Zoho One user. How will I be mapped to the TrainerCentral plan? 

If you are a Zoho ShowTime customer or a Zoho One user, you will be mapped to the equivalent TrainerCentral plan automatically to ensure a seamless transition.

 6. What happens if I choose not to migrate? 

You can back up your data, including materials, recordings, and analytics associated with your account, and then contact our support team to delete your account.

 7. I am a Zoho One user and purchased paid attendee add-ons. How do I enable them in TrainerCentral? 

You’ll need to reach out to support team to enable it again in TrainerCentral.

8. Will my configured payment gateway and ticket settings in Zoho ShowTime be migrated to my TrainerCentral account automatically?  

All of the sessions and tickets created in Zoho ShowTime will be migrated without any changes to your TrainerCentral account. However, for any new sessions you create in TrainerCentral, you will need to set up your payment gateway and ticketing options again.

Kindly refer to this help link to see the list of payment gateways supported by TrainerCentral.

 9. Where can I find my past sessions and library content from Zoho ShowTime in TrainerCentral after migration?

     

➤ Remote session: You can find previously created/conducted Zoho ShowTime remote sessions in Live Workshops → Past Sessions.
➤ On-demand session: You can find previously created/conducted Zoho ShowTime on-demand sessions in Live Workshops → On demand.
➤ All materials hosted in your ShowTime library will be moved to TrainerCentral's library.

 10. Will my current integrations like Zoho CRM, Zapier, and Zoho Flow function seamlessly? 

All of your Zoho CRM, Zapier, and Zoho Flow integrations and their functionalities will be migrated seamlessly to TrainerCentral. In Zapier and Zoho Flow, several additional triggers and actions are available for all courses and live workshops.

 11. If I cancel my TrainerCentral subscription after migration, will I get the same plan when I resubscribe to a new TrainerCentral account? 

No. The equivalent plan is provided only if you migrate from Zoho ShowTime. If you resubscribe for a new TrainerCentral account, you’ll be mapped to a new plan.

12. What if I can't see the Migrate button on my Zoho ShowTime portal?

If the Migrate button isn’t visible, please contact our support team to help you migrate from Zoho ShowTime to TrainerCentral.

• Topic Participants

• Neeraja Raghavendran

  

• Sticky Posts

• Video tip 02: Customize your feedback and evaluation forms in Zoho ShowTime

  Hello everyone,  Here's a new video tip for all our ShowTime users. Today we will learn few quick, effective ways to evaluate your participants and assess your trainings conducted on Showtime, like MCQs (multiple choice questions), text-boxes, and ratings scale.   Watch the below video to learn how these assessment systems help you effectively evaluate course-related knowledge and skills of your trainees on a regular basis.      Follow this page to learn more such tips and stay updated on all the

• Video tip 05: Host training courses under your own personalized domain and white-label your email communications.

  Hello everyone,  As a trainer, having your own domain name increases your brand's positioning and reach through search results on top search engines like Google, Yahoo, and Bing. Prospective customers will more readily pay for courses from an organization with a professional, established online presence. A custom domain establishes you as a leader in your area of subject expertise, helping you promote your courses and build brand recognition with your global audience.   In today's video tip, we at

• Video tip 04: Do you want to set up repeated training sessions at regular intervals? Learn how.

  Hello everyone,    Sometimes it is difficult to organize and manage your everyday work and training sessions. Scheduling recurring or repeated sessions can be even more time-consuming as you need to create and maintain the training content, schedule multiple time slots for the training, manage registrants across each session, and more.    Zoho ShowTime offers a smarter option for these cases that only takes a few clicks. Play the video below to learn how to use the same presentation content and set

• Spotlight 03: Connect and deliver more effective trainings with ShowTimes' Viewer app

  With the growing need for virtual classroom learning, the use of mobile and tablet software is quickly becoming the most convenient way to share knowledge between educators and students. According to a 2018 study, nearly 67% of digital learners now use mobile devices to complete their online coursework. Additionally, smartphone learners complete course material 45% faster than those using a computer.  Considering these facts, we now introduce our next community spotlight series that will focus on Zoho

• Video tip 1: Record and share trainings on Zoho ShowTime.

  Hello everyone,   We are excited to launch our video tip of the month series within our ShowTime's community, aimed to help our trainers and educators with brief and practical tips on delivering more effective and comprehensive training.   In this month's video tip, we will show you how to record your training sessions quickly and share them with your attendees and other prospective learners externally. We hope this tip was useful. ShowTime also allows you to automatically record your live trainings

• Recent Topics

• Auto sync Photo storage

  Hello I am new to Zoho Workdrive and was wondering if the is a way of automatically syncing photos on my Android phone to my workdrive as want to move away from Google? Thanks

• Agent password reset

  Hi Zoho support, I would like to ask if there is a way the admin can reset a password of an agent? Regards

• Can receive but not send messages in Zoho Mail

  Hello! I was able to configure my email client successfully in that I can receive messages just fine. However, when I send messages out, they seem to go out fine (I don't receive any errors or anything), but the recipient does NOT receive those messages.

• Mail is sent twice!

  Been using Zoho for a while now. Installed Zoho for someone else and some weird things are happening. Mails are being sent twice. He is using Thunderbird as an email client. I already read about email being duplicated in the sent folder. But in my case

• Can't login IMAP suddenly

  Since this evening I'm getting the error: You are yet to enable IMAP for your account. Please contact your administrator... IMAP always been enabled in my account and was workign fine for the past 7 years. Already tried turning IMAP off and on again.

• Sending of username did not succeed: Mail server pop.zoho.com responded: User already specified

  I am having issues receiving emails from Zoho in Thunderbird. I am getting the above error. The first error tells me Authentication failed, and prompts me to enter in my password. Then I get the above error. I can receive emails when I log in online to

• Bug tracking

  Hi, does anyone know how to track errors during picking or packing? This way I can keep track and see how to improve and prevent errors in this area.

• Migration of corporate mail environment from Yandex 360 to Zoho mail

  I have to migrate a corporate mail environment with an existing domain from Yandex 360 to Zoho mail. It is vital to migrate all users with all the data. I have read the article on this topic using MacMister Email Backup Software just now and have some

• I'm unable to send mail pthrough Zoho SMTP programmatically

  This has been working for years, but today it's been offline all day long. I see nothing anywhere on your site about this. I'm not the only one experiencing this. Downdetector has a spike of reports today

• Can no longer send email via Django site

  This was working fine as of 11/7/25. Now I am unable to send user verification emails from a Django site on a AWS lightsail sever. When a user attempts to register the following error occurs. I have also attempted to send a test email via the shell and

• unable to send email but able to receive email

  my email address is info@securityforceservices.ca

• Login to server failing

  When trying to retrieve my mail, I am getting this error message -- Login to server pop.zoho.com with username (my email address) failed. It gives me the option to retry, enter password, or cancel. Then I get this message -- Sending of username did not

• Configuration failed: 200 response not received for POST request.

  Hello, I am trying to set up a webhook to connect with an Salesforce but I receive the following error from Zoho: Configuration failed: 200 response not received for POST request I have tried testing it on webhook.site as well and receive the same error

• Zoho Migration Assistant not working

  Hello, I am trying to use you Migration assistant to migrate emails from Rediff to Zoho. I am stuck in the first step. After downloading the migration tool, I copied the link to verify user credentials, however, after pasting the link in the browser,

• Paid Support Plans with Automated Billing

  We (like many others, I'm sure) are designing or have paid support plans. Our design involves a given number of support hours in each plan. Here are my questions: 1) Are there any plans to add time-based plans in the Zoho Desk Support Plans feature? The

• Scheduled Reports - Do not send empty report

  Hello, We are intensively using reports in the CRM, especially for sales managers.  When data is empty, they still receive an email. Can you add an option to avoid sending the report when data is empty?

• Contacts Missing — PeopleSync/Zoho Mail

  English: In our company we use ManageEngine Mobile Device Manager (MDM), Free edition, to manage corporate mobile devices. Our usage policy does not allow personal Google accounts on these devices; therefore, Google account sync is blocked through MDM.

• Best way to integrate Zoho with mobile app for managing customer requests with real-time notifications?

  Hello, I'm building a solution for a travel company where customers submit requests through a website, and the sales team manages these requests through a mobile app. The Requirement: Customers fill a form on the website (name, email, number of children,

• Kaizen #57 - Mass Update API in Zoho CRM

  Hello everyone! Welcome back to yet another post in the Kaizen series. This week, we will discuss the Mass Update API in Zoho CRM. In this post, we will cover the following: 1. Introduction 2. Mass Update Records API  3. Schedule Update and Get Status

• Getting Attachments in Zoho Desk via API

  Is there a way to get attachments into Zoho Desk via an API?      We have a process by which a zoho survey gets sent to the user as a link in a notification.    The survey has several upload fields where they can upload pdf documents.    I've created

• Multiple currencies - doesn’t seem to work for site visitors / customers

  I am trying to understand how the multiple currency feature works from the perspective of the website visitor who is shopping on my Zoho Commerce site. My site’s base currency is US Dollars (USD) but my store is for customers in Costa Rica and I would

• Pincode based Product Restriction

  we have different types of products. 1) Very bulky items like plywood. 2) Too delicate items like glass These type of products we want to sell to local customers. Other products we want to supply all over India. There should be an option to restrict products

• Can multiple agents be assigned to one ticket on purpose?

  Is it possible to assign one ticket to two or more agents at a time? I would like the option to have multiple people working on one ticket so that the same ticket is viewable for those agents on their list of pending tickets. Is something like this currently

• Related Lists filter

  I have Contacts showing in our Accounts module. I customized the Contacts module with an Employment Status field, with the following picklist options: "Primary Contact", "Secondary Contact", "Active Staff(not a main contact)", and "No longer employed".

• Standalone custom function not generating logs

  Why dont't standalone custom functions generate logs when the're called from another function? I have some functions (workflow, buttons and blueprint) that have common parts, so I put that part in a standalone function which is called from the others.

• Add "Reset MFA" Option for Zoho Creator Client Portal Users

  Hello Zoho Creator Team, We hope you are doing well. We would like to request an important enhancement related to Multi-Factor Authentication (MFA) for client portal users in Zoho Creator. Currently, Creator allows us to enforce MFA for portal users,

• Support Bots and Automations in External Channels

  Hello Zoho Cliq Team, How are you? We actively use Zoho Cliq for collaboration, including with our external developers. For this purpose, external channels are a key tool since they work seamlessly within the same interface as all of our other channels

• Urgent Security Feature Request – Add MFA to Zoho Projects Client Portal Hello Zoho Projects Team,

  Hello Zoho Projects Team, We hope you are doing well. We would like to submit an urgent security enhancement request regarding the Zoho Projects Client Portal. At this time, as far as we are aware, there is no Multi-Factor Authentication (MFA) available

• Creator HTML page refresh

  Hi, I have added around 5 different html snippets in single creator page. I understand, I can refresh the entire page from page script using Navigational URLs https://help.zoho.com/portal/en/kb/creator/developer-guide/others/url-patterns/articles/navigational-urls

• Zoho Desk - Custom Module Related List Columns on Tickets

  I have a custom module in Zoho Desk called Asana Tasks, each task has a lookup to a Ticket. On the Ticket I want to see the columns of the Asana Tasks in the related list . Is there a way to do this? Right now it just has the name of the record and I

• What is your opinion of the new UI?

  Hi Everyone, I would like to see what everyone thinks of the new Zoho One Dashboard. I don't get it, but perhaps I'm missing something. What are your thoughts?

• What are the OAuth scopes needed to access the Zoho MCP server?

  I think I'm authenticating with the MCP server endpoint successfully using a bearer token but I can't successfully initialize an MCP session. I'm using the official MCP Python sdk (https://github.com/modelcontextprotocol/python-sdk). I get as far as here

• cant upload images in signature- urgent help needed. ta!

  HI, I have been trying to insert the company logo in the signature. i have tried it several times since yesterday, the longest I waited was 1 hour and 12 minutes for the pop up window to upload a 180 KB .jpg file. what am i doing wrong..  an urgent reply will be appreciated,  Ta

• Account blocked for IMAP use

  Hello, My email client (Evolution) can't sync mail anymore. It gives the error: "Your account is temporarily blocked for IMAP use. This may happen if you exceed the maximum number of simultaneous IMAP connections allowed. Kindly try again after some time."

• Is SMTP included in the free plan?

  My client has a Zoho Mail Free 14 day trial that ends tomorrow. She has set up a domain email address with SMTP on a third party app and is wondering if it will continue working once her plan downgrades to the free forever plan. Thanks

• Zoho mail issue.

  I have verified my domain ohhoexpress.online by adding necessary TXT and MX records. But when I am sending email to any external email id, it is showing as zohomail.com. Also while I am sending mail to internal mail id, it is saying user not found whereas

• My email is blocked from sending

  I get this message when I try to send any message .. > Unable to send message, Reason 554 5.1.8 Email Outgoing Blocked We have urgent emails to send and the issue continues to persist from yesterday. Please help us with this issue as soon as possibl

• [WEBINAR] Smooth year-end closure with Zoho Books (KENYA)

  Hello there, This webinar is for all Kenyan businesses looking to wrap up their financial year smoothly! Join our free session to learn how Zoho Books can simplify your year-end process. What to expect from this webinar: - All the latest updates in Zoho

• cannot recieve or send emails

  we are not recieving or cannot send emails.Shows sysytem error

• Zoho Sites - contact us form

  I have added a contact us form to my website. I wanted to change the layout so I deleted the section of Contact Us form. When I again try to add the section of Contact Us form, it shows error that "This form already exists on this page."  I am unable

• Next Page