ipad application
we are having a problem with the ipad crm application not transfering the notes of a lead when it is converted to an account is this a common problem or just us
Inventory Template confusion
Hi, I am putting the following into an inventory template for Invoices... Display Advertisement Booking Form Ad ID: ${Invoices.Ad ID} Payment Method: ${Invoices.Payment Method} Rep: ${Invoices.Invoice Owner} Receipt Number: ${Invoices.Receipt Number} Client: ${Invoices.Account Name} Order No. ${Invoices.Order
Automated email to lead or contact based on event?
Is there any way to automate an email to a lead or contact, based on creation of an event for e.g. an appointment so email would be an appointment confirmation (with event data such as location, time, date included in the email)?
Log a call dissapears when clicking outside the dialog box
Is it possible than when we click outside the box, the log a call information is not lost? It happens to me all the time, i log a call, record a certain amount of time and when coming back to the window, i accidentally click outside the dialog box, and all my information is gone.... Is there a way to avoid this?
Formula to check if two address fields match
I'm trying to get the following formula to work. It is meant to check if two addresses are the same (Street number + street name) are the same. If(${Leads.PVA Address}==${Leads.Street},'1','0') Error is "Incorrect Data Type of Argument". Please help!
OnLoad for Zoho CRM?
Hi Zoho Support, is it possible to have any kind of Zoho Creator style scripting for Zoho CRM modules? I'm hoping to be able to do an 'On Load' script. Background I have a field in my Product (renamed to Property) module called "Upfront commission %". I also have a field in my Price Books (renamed to Project) module called "Default upfront commission %". Each product belongs to a project. I want to be able to pre-populate the Property's "Upfront commission %" with the Project's "Default upfront commission
Outlook integration
can you please enable my Outlook integration for a trial as well please? Thanks
Change Owner doesn't trigger workflow
1. Create a workflow that is trigged by a field update. 2. Choose 'Lead Owner' as the field to watch; save the workflow 3. Go to a Leads view 4. Select one or more leads and choose "Change Owner" The workflow isn't triggered. If you go to a specific lead and change the owner then the workflow is triggered. Also - you can't choose the Lead Owner in Mass Update.
Zoho Email
We cannot get the POP 2 working 995 with ssl is not working neither 110 without
Client interaction -email
Hi guys, Quick question , does Zoho CRM have feature to save,archive and search client related mail.This bit urgent any advise/help would appreciated . Thanks yash
Inventory Models img tag and css background image
Hi everybody! I'm experiencing this problem. I've create a new inventory template, with an header/footer with a background image assigned via css. And they works. Now I've tried to add some image in the template body using the img tag. The result I got is that the new images (img tag) are shown, while the background for header/footer disappear. If I remove the img tag form the code they show up again. How can I fix this?
No more than 8 number/currency formula fields
Hi, I have a problem. Zoho CRM only allows me to create 8 number/currency formula fields. I need a 9th. Is there any way to change this limit?
Field to Field Settings?
Is there a way to use an already existing data set for an option when creating a New Custom Field? I do not see this under the "Field Type" menu, nor could I find it in the Help tool, so I wanted to send this off to ask. This would be extremely beneficial if you've already selected values for another data set (Account Names, for instance) to be the populated data for a new field you wanted to custom create (Referred By, for instance. Have the names of accounts you've already entered into the system
Can dashboard graphic be uploaded into MS PowerPoint or saved as a pdf?
We are interested in inserting one or more of the dashboard graphs into a PowerPoint presentation. At this time is that possible?
Problems with Email POP 3
We are not able to connect top our mail server 995 with ssl enabled does not work neither 110 without ssl
"Remind At" field isn't imported during migration
We've consolidated our multiple zoho instances into one enterprise instance. During the migration I noticed the "Remind At" field is populated in the CSV, but is not available for importing to the enterprise instance.
Zoho CRM integration
Hello Guys, Need some advise from you . We have got two different Zoho CRM systems . Planning to merge the database .Do you have any templates / tools that would be useful to migrate. Thanks in advance Yash
Problem with greek letters encoding
Do you have a fix for this?
Report that shows a date field that = this month?
Is this not possible? Trying to figure this out. I want to make a report that shows a date field that = current month but that doesn't come u as an option. Right now I'm picking "is between" and I pick the first and 30th of the month but that I'd have to change every month and remember to do it. Is there any way at all to have it show current month as criteria or do I have to do it manually? Also is there no way to change the content of an email that's scheduled with report scheduler? I'd like
Feature request: Change chart axis titles
Hi, I would like to be able to change the axis titles for Zoho CRM charts. Can this be added to the roadmap?
CRM and Docs
I would like to know that within a spread sheet would it be possible to pull over contact information from the contact CRM?
Add custom field to in-module search?
Hello! I added a field to my Contacts module, and would like to be able to see this field either in my default view, or search for contacts where that field is empty. It is a check-box that functions like the "Email Opt out" field. I tried to add the new field to my search options in "Search Layout" customization, but still don't see it when I try to do an in-module search. I still only see the Phone, Contact Name etc., options... I hope that makes sense... Please help! Thanks.
Problem uploading XLS
I had a file of 1593 records so I split it up into one file of 1450 and the rest on the other file. When I try to upload the file of 1450 it kept telling me it had to be less than 1500. I highlighted about 1,000 rows down and deleted (even though they were blank) and the upload worked. Now though in the import wizard it only goes over to column 13 when there are 15 columns. This hasn't happened on any other spreadsheet besides this one.
Increase limits!
Please increase the limit on string type formula custom fields. Limiting to 2 fields is far too limiting for us. Surely it can't be that hard to increase the allowance on this.
Como cambiar numero facturas
Hola, me gustaria saber como se hace para cambiar el numero de las facturas ya que predeterminado me sale un numero muy largo y me gustaria saber como se tiene que hacer para que este numero sea personalizable
How to locate a contact by city?
How to locate a contact by city?
Reports/Sales
The sales report feature is not working. It appears that only the open invoices show up in the report. I need help with this right away!!
impossible to re create CEO role
Hi everybody, Few weeks ago I started using ZOHO Free edition; I modified the CEO role into General Manager (directeur Général in French) Recently I expand Zoho usage with 3 new users and migrated onto the Professional edition I am failing to re create the CEO role; here is the process applied : - settings - users - role - then click on the role named ‘Directeur General’ and click on Modify Icon - then erase role name and type CEO - save - and then
insertRecords custom fields
I'm looking for some information on obtaining a list of custom fields and inserting new records (Leads) which contain those custom fields. Does the API have methods for getting a list of custom fields and can I insert data into those custom fields via the insertRecords method?
Printing an Invoice in Portrait A4 from Zoho CRM
I'm having difficulty with printing out my invoice in Zoho CRM. I want to print it in A4 portrait but so far the only way I can manage to do that is to email myself and "quick print" the attached PDF. If I print straight from the platform it's missing the information from the right hand side of the invoice. If I save it as a PDF and try to print it (either as portrait or landscape) the invoice is squashed into the top left corner of a landscape page. How do I print the invoice in A4 all the
Query CRM
Is there a way via the API to query the crm data? Such as a custom login on a site that looks to see if the user exists in zoho crm?
OUTLOOK 2003 PLUG-IN IS NOT SHOWN
Hello I am checking ZOHO Free CRM and I have downloaded and installed the Plug-in for MS Outlook 2003. It seem everything is OK and the plug-in icon appears in Control Panel (Add-remove programs) but anything is added in Outlook, nor toolbar nor menu or new icon. After checking similar issues in the Forum and other ideas on the web, I have tried to add COM in Outlook 2003 (Tools->Options, Other tab->Advanced options->COM) but ZOHO plug-in is not shown in the combo list and it is not possible to
No User Activity Reports?
Admins should be able to view a report that shows detailed user activity including Log-in/Log-out time stamps, duration of time logged in, which leads/contacts were opened that day and the duration of time spent on each contact. I'd like to see all the outgoing emails sent by the user for the day/week/month etc. (I need to know if my remote employees are truly working or sitting on their hands.)
How do I show the Creation Date in the Contacts Fields in my default Contact Layout
I would like to show the Creation Date and Last Modified Date in the Contact Layout. How can I do that/
Accounts with no activity in last 6 months
I require to get a report (or a view in Accounts Tab) of Accounts with no activity in a period of time (last 6 months etc) to keep on top of Customers that may not have been contacted within that time. Is there a way of doing this?
Associating leads to accounts
Hello Very much a newbie which you will be able to tell from my question! I have imported a load of leads from a spreadsheet I was using. Each lead has a company, lead name (my contact at the company) and the usual fields. What I want to do is extract the company from each lead and set that as the account. That way when I view my accounts, all my accounts are listed and each lead is associated with an account. Unless of course I'm doing it the wrong way! Thanks in advance!
Export tasks
Hi, I want to export my tasks to Google Apps Tasks. But I cannot find the settings to do this. When I go to Setup > Apps and addons > Google Apps I see only the possibilities to synchronise Contacts and Calendar. Although the documentation says there should be an option Tasks it isn't there. When I create a task in Zoho CRM there is no button "Save and Export to Google". I seached and searched for a solution, but cannot find it. Anybody an idea? Thanks Sophie
Is there a way of creating events/calls etc. for more than 1 Account or Contact at once? As a batch?
Cause it looks like it can only be done for 1 Account or Contact at the same time which makes my work soooo slow!
Downgrade subscription
Guys, I need to downgrade my ZOHO CRM so i can close my account but the tab/link for downgrade is not working properly. Please help, I do not want to be billed for Zoho anymore and want to close my account. Thank you Purvish
Define Roles and profiles on trail version?
I am on enterprise plan trial version. I cannot specify Roles and Profiles. Why is that? How am i eligible to evaluate it?
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