Zapier Error
Getting this error with Zapier and Bigin. Anyone else?
Automate email goes into spam
Dear Zoho Team, I have created a web form and integrate it into my website. But whenever the user fills data and submits the form. I have automated the thanks you email message to that user. But that email goes into SPAM. please help me to fix this .
How do companies deal with unqualified leads?
Unless I'm missing something, the only options I have for negative leads that come into my pipeline is to: Delete them - this is not helpful if you want to track all data Mark as Closed - Lost - this would then make the closed lost section a mixture of
Bigin integration with Mailchimp
Hello, the problem is that only some of the contacts I have in Bigin get integrated in Mailchimp. The integration is set on All Contacts ("Tutti i Contatti" in italian version) as you can see in the screenshot attached. In Bigin I have 750 contacts and
Big issue with automatic numbering for deals records
Hi There, I am facing a big mix up issue due to automatic numbering behaviour for Deals records : I have defined a field named "Reference" into Deals custom field with automatic numbering set on (convenient for collaboration between people and api integration)
Want to add a dashboard component using a custom field
one of my custom fields is called PROFIT and in my dashboard id love to be able to re create the "revenue by month" but use my custom field "profit" instead of amount by month this possible?
Do Bigin Events get created automatically based on Synced Calendar?
Hi, I am currently testing out Bigin but one key feature that seems to be not working for me is that events do not get created automatically when a meeting is scheduled in my calendar. Both my Google Calendar and Contacts are sync'ed successfully. Am
where does it show the mass emails I have sent to my contcats in Zoho Bigin
I cannot find what emails I sent to whom from my contact groups. Some are sent some are not. Those send do not appear as sent either in IMAP or sent by Bigin view. My Bigin contact module is not updated, Someone please help..
unable to send mass emails from bigin contacts?
when i selevct multiple contacts and try to send them an email alltogether, after I select the template and click send, it appears an warning that emails can't be send. Why is that, con you help please?
Automatically create Event in Bigin
Hi, Here is the problem/need: 1. New meetings in my Work Calendar do not automatically appear in Bigin CRM as an Event 2. New contacts from these meetings do not get created in Bigin CRM This is despite the following being completed: 1. Calendar and Contacts
Suggestions Filters on contacts picking lists does no work properly
Hi, List of possible inputs in the Contact picking list does not work properly. Find attached an exemple with a guy with first name is "Jean-Luc LastName" i was searching for. With value = "Jea" as input, "Jean-Luc LastName" is not selectable while i
French translation of "Deals" is not homogeneous
Hi, "Deals" may be translated as "Transactions" or "Affaires" depending either on the menu or either the client (mobile or web app are not translated the same). Could you always translate "Deals" as "Affaires" which simplest than "Transactions" for french
How can I add a merge field
I'm trying to add a merge field to the subject line in Bigin. However, the software throws and error and just locks up. All I'm trying to do is some like this: Hi ${Contacts.First Name} Any ideas? Kerry
Custom fields in Deals Stage that prefill in the Contacts section
Currently the custom fields do not carry over to Contacts or Company when adding it during Deal creation. For example, I have created custom fields "Phone", "Email", "Website" and the fields are available when Creating a new Deal. However this information
Emails opened by clients
Is there a way to see in the client email view which emails have been opened by clients? I see it tells me in "signals" that an email has been opened, but not WHICH email. If I've recently sent more than one email, it would be good to know which one has
Zoho Bigin 25000 Records Limit
I am unable to add new calls with this error message stating that there is a 25000 records limit in Bigin and we have to upgrade to Zoho CRM to continue. What is the reason for this and what is the resolution? What is 25000 Limit on? Moving to a new system now is really overwhelming and this limit is not stated explicitly anywhere else before we signed up.
Microsoft Teams integration
Hello, I would like suggest that it would be a great feature and benefit if Bigin could be integrated with MS Teams. Teams is now pretty much the defacto app for collaboration for small mid-size business' and it would very beneficial to be able to share Deal data in Teams. Thank you for considering this?
Contact activity not updated with calendar event through Zoho Flow
I'm creating an automation with Zoho Flow to create a new contact & event when a new event is created in Calendly. I first create the contact then create an event with the contact's email address as a Participant. When I view the contact in Bigin, I don't see the event in the Activity pane for my contact. When I create the event through bigin manually it shows up in the activity pane. I believe this is a bug as it's working through manual actions.
Begin Telephony- create a deal not possible?
When I accept a call in Zoho CRM I can create a deal from that call. in Bigin, it only gives me the option to create a contact or add to a contact. Is this right? I can't create a deal from phone calls in Bigin?
I cannot select date field "Is not Empty"
Hello When creating a workflow, I cannot select date "is not empty" It allows me to select and then when I do final save for workflow it reverts to "is empty" Any help? I am using Bigin Thanks
Automation and Integration
Hello There We have enabled this application a week ago and submitted some forms thru our websites and still they don't show up in the CRM. Please can anyone assist and advise?
Formulario Web, campo "description"
Hola, Creé un formulario web en que agregó el campo "descripción" como oculto, con un texto "lead lanzamiento octubre" No conseguía que entrara el contacto con este valor hasta que dimos con este error en el código del formulario: ORIGINAL (no funcionaba) <textarea name = "Description" maxlength = "32000" value = "lead lanzamiento octubre" placeholder = "" style = "border: 1px solid # e2e0df; padding: 10px 15px; max-width: 480px; border-radius: 3px; ancho: 60%; "> </textarea> CORREGIDO: (OK) <textarea
Importing Deals in Bigin
Tried a number of times to import Deals: mapped the fields properly, column names, tried .CSV and .XLSX formats; regardless of what I try, Deals do not show up. Bigin displayed the records as they were imported and everything 'looks' fine. Ideas?
Setting call times and marking them as complete
When I log a call, I set a call time for a few minutes before the then-current time so it appears in the CRM as starting in the past. When I try to mark the call as complete, I get an error message saying "Call start time should be in the past". I checked my profile time zone and it is correct. I have attached a screenshot showing the call was started at 4:00 PM on 7/14/20 and I am trying to mark it as complete at 4:21 PM on 7/14/20. What is happening?
Unable to send mail after IMAP mail synchronizing
Hi Dear, After synchronizing with may zoho mail, I can check all mails in Bigin CRM. However I can't reply to those mails. Can somebody help? PS: I suggest the developers shall add Mails or Conversation on left side of boards for the users to check all mails conveniently.
Create Deal Flyout/Screen
Is there any way to modify the fields that appear in the "Create Deal" section/flyout?
Include Contact Details when exporting a deal to excel
It would be useful that the export tool also include address details for the Customer when exporting deals. At present it only exports a lot of behind the scenes columns and lacking the details that the user want to see or use. Currently when I export this information I am having to link them inside excel. Thanks
Exclude Domains
In the Channels->Email->Email Sharing Permission->Public There is "Exclude Domains" where I have entered our domain so that internal emails cannot be imported. This does not seem to work. I can find no help on this option. What is it supposed to do?
Email Signature
Is there any way to create an email signature in Bigin like in Zoho? Thanks!
Tracking emails sent from Gmail client
I know I can track email opens when I send an email from inside Bigin. How do I get the same function when I send email from my Gmail client?
New User has 3 questions about Bigin
I own a small real estate company. I have struggled to find an easy to use and functional crm and transaction manager that I feel my agents will actually use. Been testing Bigin some for past 2 days. It has awesome promise for many of my needs. Before I spend too much time developing workflows, I was hoping someone could help me with these questions. I have searched online, however, since this is a new product, there does not seem to be much online training. Thanks in advance to all who read and
Pipeline Questions
Have a couple questions: 1) How do i bulk email to deals in the pipeline? I do not want to send emails manually instead i intend to select a few deals and send followup emails. How can this be done? 2) Is the email sequence feature available yet? 3) How do i customize the sales pipeline stages?