Smart Assist becomes AI Assist, with expanded functionalities!
We’re thrilled to introduce AI Assist, previously known as Smart Assist, which now extends beyond generating job descriptions. The expanded capabilities include generating emails/SMS content and disclaimers for email addresses/links, with options to control
Power of Automation :: Automatically sync the Timesheets with Zoho Creator
Hello Everyone, A custom function is a software code that can be used to automate a process and this allows you to automate a notification, call a webhook, or perform logic immediately after a workflow rule is triggered. Lets consider the below use case
Digest Octobre - Un résumé de ce qui s'est passé le mois dernier sur Community
Bonjour chers utilisateurs, Nous espérons que vous avez passé un bon weekend de la Toussaint ! Si vous n'avez pas suivi les dernières nouvelles de la communauté Zoho France ce mois-ci, en voici un récapitulatif. Zoho est ravie d'annoncer le lancement
Spotlight series #23: Record videos and audio from within Show
Hello, everyone! This month, we're putting the spotlight on the Record Video and Audio feature. Imagine you’ve finished creating a detailed presentation for a client, filled with charts, graphs, and important data. You're confident in the content, but
Power of Automation:: Automatically update the work hours of a task when the status is changed
Hello Everyone, A custom function is a software code that can be used to automate a process and this allows you to automate a notification, call a webhook, or perform logic immediately after a workflow rule is triggered. This feature helps to automate
The Knowledge Base: Your One-Stop Information Hub
Hello Everyone! As we celebrate Deepavali, the festival of lights—a time when our homes and hearts glow with warmth and joy—we at Zoho Desk wish to bring the same light to your customer service. With our Knowledge Base module, we aim to illuminate your
Organizing Knowledge Base Content with Accordions and Tabs
Hello everyone, Breaking down extensive content into bite-sized information improves comprehension and readability. Proper organization and structurization of content is vital in helping readers understand. We have tried to implement these factors in
【Zoho CRM】Microsoft Teamsとの連携機能リリースのお知らせ
ユーザーの皆さま、こんにちは。コミュニティチームの中野です。 今回は「Zoho CRM アップデート情報」の中からMicrosoft Teams との連携機能リリースについて紹介します。 現在、Zoho CRMでは、既にチャットツール：Zoho Cliq、Slack、Google Chatとの連携が可能ですが、 今回の機能アップデートにて、Microsoft Teamsとの連携機能がリリースされました。 Microsoft Teamsとの連携を設定することにより、以下のことができるようになりました。
Zoho Desk Autumn Release - 2024 — Post 2
Continued from Zoho Desk Autumn Release - 2024 - Post one Automation Reply directly from the IM channel during specific blueprint transitions Agents can respond to a ticket through an IM channel right from within the Blueprint. For instance, if a customer
Voici Bigin 360 : une version optimisée, proposant de nouvelles fonctionnalités
Nous avons le plaisir de lancer une nouvelle formule tarifaire : Bigin 360, l'édition la plus haut de gamme, qui viendra compléter les éditions Express et Premier. Depuis son lancement, Bigin a conquis de nombreuses entreprises qui nous poussent, par
Zoho CRM Community Digest - September 2024
Hello Everyone, Welcome to the September 2024 edition of the Zoho CRM Community Digest! This month, Zoho CRM has rolled out several exciting new features and enhancements to help you optimize your tasks and enhance productivity. Let's dive in! Product
How to use Watermark API in Zoho Office Integrator
Hello users, In this article, we'll explore the Watermark API in Zoho Office Integrator and learn how to use it to apply a text to your business documents right from your web app. Before we get to the details of the API and how to use it, let's take a
Free webinar: Processing transactional paperwork with ease using Zoho Sign and Zoho Finance apps
Hello everyone, Did you know you can securely send, sign, and manage your financial documents directly within Zoho Finance applications? Zoho Sign seamlessly integrates with Zoho Books, Zoho Invoice, Zoho Inventory, Zoho Checkout, Zoho Billing, and Zoho
You can now append Tags to records on import in the CRM for Everyone UI!
Good morning to my amazing Enterprise Support members! Its the last week of October! Let's finish strong! 👻 As you all know, Tags in Zoho CRM are simple labels that help you quickly organize and identify your records. You can Tag records individually
Power of Automation: Streamline auto status update for Tasks from Zoho Projects to Zoho Desk.
Hello Everyone, A Custom Function is a user-written set of code to achieve a specific requirement. Set the required conditions needed as to when to trigger using the Workflow rules (be it Tasks / Project) and associate the custom function to it. Requirement:-
Function #47: Automatically fetch custom field values from Zoho Expense to Zoho Books
Zoho Expense is an expense management application that allows you to record and report all your business expenses. When integrated with Zoho Books, you can easily sync all the expenses you have reported and approved in Zoho Expense to Zoho Books. If you
Participez à notre prochain Meetup Community en novembre
Chers utilisateurs, Comme annoncé sur nos réseaux : les meetups font leur retour à ces deux endroits 🗣️ 📍 Lyon : le 19 novembre (🎯 Il ne reste que quelques places !) 📍 Paris : le 21 novembre (Déjà complet !) Au cours de ce Meetup, vous découvrirez
Announcing new features in Trident for macOS (v.1.9.0)
Hello everyone! Trident for macOS (v.1.9.0) is here with new features and enhancements to elevate your workplace communication. Let's take a quick look at them. View shared folders. Shared folders boost teamwork by providing centralized access to emails,
What's New in Zoho Inventory | July - September 2024
Hello, users! We are back with the latest features and enhancements we've made to Zoho Inventory in the last few months. Let's take a quick look at what's new: Introducing the South Africa Edition We're thrilled to introduce the newest edition of Zoho
【Zoho CRM】ワークフロールール機能に関するいくつかのアップデート
ユーザーの皆さま、こんにちは。コミュニティチームの藤澤です。 今回は「Zoho CRM アップデート情報」の中からワークフローに関するアップデートをご紹介します。 今回のアップデートではワークフロールールに新たな設定オプションが追加され、以下が可能になりました。 以前に予定された処理を再スケジュール 日付の数式項目を実行条件として設定 データの作成上限数を変更 自動処理で作成されたタスクに対するワークフローの実行 以下より詳細を確認していきましょう。 1. 以前に予定された処理を再スケジュール 今回のアップデートにより、ワークフローの予定時間を変更した場合、以前にスケジュールされたすべての処理にも自動的に適用されるようになりました。
Add a professional touch to your documents with watermarks
Hey there, writers! In this post, we'll explore how to use Zoho Writer to add watermarks to your entire document or specific sections. We'll also cover how to insert a dynamic watermark using merge fields. Adding a watermark gives your documents a professional
Integrate check in/check out notifications in Zoho Cliq with Zoho People
In a remote or hybrid work culture, one of the most significant pain points for teams is the constant uncertainty of colleague availability. Unanswered emails, missed Cliq pings, and irregular coordination lead to frustrating delays. To enhance overall
Users module revamp - Zoho Projects Android app update
Hello everyone! We are excited to announce the revamp of the Users module on the Zoho Project Android app. Here are some of the new features and updates: 1. Sheet view on the Users module You can now access the essential user information at a glance,
Blueprint transitions are compatible with IM tickets
Hi everyone, We are excited to announce that Blueprint transitions are supported for instant messaging (IM-related tickets in Zoho Desk. This is designed to streamline the process for agents managing IM tickets, making it easier to engage with customers
Important update! Re-authentication mandated for sensitive admin operations in Admin Console.
Dear Zoho Mail Community, Hope you're all doing good and staying safe! As we strive to provide you with better security for your business email needs, an additional measure has been taken to ensure more security to the sensitive Admin Operations performed
Introducing Kanban Board Extension for Zoho CRM
Zoho CRM has been helping you with your business in many ways. The foundation of it all is that it is keeping all your data well organized and maintained. It makes work easier for you but what if that was not all. Yes! That is not all; we now provide the Kanban Board extension that provides a visual management for your CRM data. It is a great way to view all the records segregated the way you want to see them. Be it based on deal status, lead pipeline stage, or campaign type or any other pick list
Zoho Desk integrates with Qntrl for effective task management
Hello everyone, We are happy to announce that you can now integrate your Zoho Desk account with Qntrl. This integration provides an effective way to manage tasks, collaborate, streamline processes, and deliver projects on time which helps to collaborate
Tips and Tricks #1: How to send automated payment reminders to customers in Zoho Invoice
Dear customers, We are starting a Tips and Tricks series, wherein, we'll be sharing insights on how you can tap into each and every feature of Zoho Invoice. We are commencing this series by discussing how you can set up automated reminders in Zoho Invoice. Receiving payments is an important part of any business as it's one of the main sources of cash inflow. Each delayed payment means that you're working with money spend from your pocket. It is therefore crucial that you remind your customers to
Identify and prioritize profitable deals: Zoho CRM Forecasts help users target opportunities that generate revenue.
Good morning to all my favorite Enterprise Support folks! Sales reps often juggle multiple deals, each moving at different speeds. Not every deal will close—some may take longer, while others might not close at all. This inconsistency affects the organization's
Introducing call transcription and intelligence
Dear All, We're thrilled to introduce Call Transcription and Call Intelligence—new features under Zia. You can now get transcribed audio recordings of your phone conversations, and together with Zia's intelligent analysis, you can derive call-related
Announcing new features in Trident for Windows (v.1.16.5.0)
Hello Community, Trident for Windows is here with some new features to elevate your workplace communication and productivity. Let's take a quick look at what's new. View your out-of-office status in Calendar You can now view your entire out-of-office
【開催報告】 東京 ユーザー交流会 2024/10/18(金) Zoho CRM のプロダクトロードマップや、最新アップデート情報を参加者の方に特別公開！
皆さま、こんにちは。コミュニティチームの藤澤です。 10/18(金)に東京ユーザー交流会を開始しました。過去最高の30名のユーザーさんが出席してくれました！ 本投稿では、その様子をお届けします ！当日の各セッションの様子に加え、当日使用した投影資料は以下になります。 ※セッションによっては、当日会場のみ限定公開の資料を使用しております。ご了承ください。 今回は、インド本社からZoho CRMにプロダクトマネージャーであるDilip Nagarajanが本イベントに初参加しました。 ⚫️Zoho 社員セッション：CX
Enhance Email Communication with Zia's Writing Assistant in Zoho CRM
Good afternoon to my Enterprise Support people! I hope everyone is having a great Zoho day! Zoho CRM now features Writer's Blue Pencil Integration, a powerful writing assistant powered by Zia. This tool helps users craft clear, concise and polished emails
Updates to Analyse Sentiment task
Hi there, The Deluge team continuously strives to improve the performance of the various Deluge tasks, and as part of these efforts, we have made significant backend changes to one of our AI tasks, Analyse Sentiment (zoho.ai.analyseSentiment). What is
Dynamic Display - Bigin - iOS
Hello everyone! In the most recent updates for the Bigin mobile app (iOS v1.8.1 and macOS 1.6.1), we have introduced support for Dynamic Display, just like in the Android version of the app. This feature empowers users to personalize their list view in
All about extensions
Extensions are installable plugins or add-ons that help enhance a product. With Zoho extensions, you can improve your existing Zoho products or integrate with third-party apps. Why extensions? Some in-product customizations are available for your Zoho
In app audio, video player - Zoho Projects Android app update
In the most recent Zoho Projects Android app update, we have introduced the in app audio and video player for the Zoho WorkDrive storage type as well. You can now access the audio and video files on the app without being redirected to Zoho WorkDrive.
Function #5: Add late fees for overdue invoices
Looking to charge a penalty for delayed payments from customers? This custom function helps you apply a late fee by automatically detecting invoices that have gone overdue and adding the calculated fee to the respective customer's outstanding balance
Zoho CRM For Everyone (CRM4E): ¿Qué es y cómo usarlo en tu negocio?
¡Hola, Español Zoho Community! Hoy queremos hablaros sobre una de las novedades de Zoho CRM más interesantes: Zoho CRM for Everyone. Este lanzamiento entrega a cada equipo de las empresas un espacio propio para contribuir activamente, ya que permite a
Introducing custom fields, formula fields and conditional fields in Zoho Sign
Hello everyone, We're happy to introduce custom fields, formula fields, and conditional fields to help you build smart signature workflows. As a sender, you now have the flexibility to configure added automation, allowing you to tailor documents with
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