Zoho Writer and Zoho Sign - Size Limit!?
Hi, I am developing a CRM mail merge template which we will be sending to clients to authorise using Zoho Sign. It is a big template. I can merge to a new document fine, but when merging for sign collection, it fails with: There was a problem initiating
Zoho CRM Mail Merge Bug
Hi team, Ever since Friday (19/04/2024), the function to send Mail Merge documents from Zoho CRM to our clients utilising Zoho Sign is not working - error message "Unable to create document using the selected template. Please try again later or create
Adding an element to the Creator Canvas will automatically adjust its dimensions.
I designed a report with fixed dimensions using Creator Canvas. However, whenever I add a new element, the system automatically adjusts the dimensions, even if the new element fits perfectly within the set boundaries. This is quite frustrating. Has anyone
We have a problema in our website with jQuery Cookie 1.4.1 and other elements.
In our company we are constantly undergoing audits, for this reason and for security reasons we need to keep everything up to date. In our most recent security test there are several important security alerts like the jQuery Cookie 1.4.1 that we need
Opening and reading a file in Deluge for use in a sort of bulk update
I want to be able to update a large number of projects, and the tasks contained in them, by using a file. The use case would be that i would have a record per project and data that would apply to various tasks in columns in the file. The file would be
Checkbox not displaying correctly in subform
Greetings: I have shared my app (wv) with support. I am having problems with a checkbox field not displaying correctly in a subform. The main form is called volunteers and the subform is called volunteers_subform. The field in question is called roles. When you access the subform by itself the checkbox lookup displays as checkboxes. But when you view it in the main volunteers form, it displays as a multi-select dropdown instead. I have attached jpegs showing the difference. Any thoughts?
Facebook Not Seeing Pages
When trying to connect to my facebook business pages, it gives an error saying "Uh Oh! No Pages". I have three business pages that I am the admin of. None of them are appearing. Any ideas?
The Zoho forms that i bought always have problem to be used by my customers. Why?
I buy a ZOHO forms to be used for 1 month. Currently i have contest on going and people are scanning QR code to fill up the form. Anyway, every day, some customer will face a problem in submitting their participations. The error message appears are "
=COUNTIF - formula issues - when value shows in one cell, show certain value in another cell
Hello, I have used "=IF(COUNTIF)" formula successfully in one workbook to look to see if cell D15 contains "plasterboard - 2.4m" and if it does to show "2.88" in cell E15. I then managed to add additional keywords to look for which would display different
HIGH CPU AND RAM USAGE
Hello, I'm using the Trident application, because I can no longer connect using the cliq application, despite the more complete Trident consuming excessive machine resources. How to resolve this?
Cannot See Available Deal States in Zoho Blueprint
I am trying to create a blueprint to manage our sales pipeline and ensure data accuracy at each stage. I have already created a similar blueprint for handling leads. However, when I attempt to create the 'Deal Management' blueprint, the different stages
Unable to cancel Zoho CRM Plus trial
Hello I need to cancel an unrequested CRM Plus trial in order to access my regular CRM professional account. Whenever I want to access my data on crm.zoho.com, I am automatically redirected to this page https://crmplus.zoho.com/portalXXXX Whereas according
Unable to Rollup Calculations
I have data related to several forms in my system. "Raw Material" is Form 1 and is the name of the item I want to roll up totals for with related forms. I have a lookup field in Form 2 "Production" that relates the record to "Raw Material". I will have
No Longer Have Phone Support?
I've been trying to get help on the support lines - both on the Zoho One support as well as Analytics support - and no one is answering. Does Zoho no longer provide phone support for paid customers?
Spell Check Icon Disappeared yesterday for Agent Comments
We always use "Public Comment" when communicating on tickets with our customers. For years we had the "Spell Check" icon when typing a comment. Yesterday, this icon disappeared for comments and is only avaialable when drafting a response via "Reply."
Hash removed from copying ticket ID
Hi, Some of our team have reported that the # is no longer included when copying a ticket ID, is this something that has recently changed? Is there a setting that controls this?
v2 Bug ? - How to remove Critera from a list
We have a list that an employee tried to filter and now we are unable to remove all the critera to revert it back to the standard state and the contacts show as 0. We want to revert to this. But can not remove the critea as it says it's mandatory
Unable to connect with emails from pipelines
Hi, I'm encountering issues when trying to connect emails with pipelines. Although I can see my emails via IMAP, the newest emails, which I need, are not visible (I can see these emails in signals but not in the emails tab of the pipeline). Additionally,
Adding a Button into a Column on ZohoCRM Email Templates
I cannot figure out how to add a Button into a column on Zoho CRM Email Template builder. When going into the Column section, it provides the configuration options, which include text and image variations. However, in a "Note" section below it reads:
Timesheet Tracker Annoyances
Your timesheet tracker has some very annoying issues. I stopped filling my timesheet daily since we switched to this tool!!! On the weekly view - The columns do not resize even on the widest screen - and i have to go into the dropdown to read the task/subtask
Email Configuration 'undefined'
Hi there, I cant get my email configuration to work. Every time I input the information I just get an error of 'undefined'
Unable to switch primary domain
I have mapped a domain to zoho desk but I am unable to make it the primary domain.
How to remove form focus
I am using zoho creator for sales forms on my website. At some point in the last year, it seems there was a "usability" update, which automatically applies a focus to your fields (https://help.zoho.com/portal/en/kb/creator/developer-guide/forms/form-usability/articles/understand-field-navigation).
Debug Messages: Local Files and Database Cleared in Zoho Desk SDK
Subject: Debug Messages: Local Files and Database Cleared in Zoho Desk SDK Hi Zoho Support Team, I am writing to report an issue I am encountering with the Zoho Desk SDK in my Flutter application. When I attempt to present the login screen or submit a
Zoho Learn: Drip content disappears upon publishing
Hello, I just started using Zoho learn and need to be able to set up drip content. However, no matter how many times I create a whole lesson page, if I set a drip content schedule and then publish the page again, the content that I added disapears. Not
Group calendar two way sync outlook caldav
Hello, Is two way sync not allowed for group calendars via caldav sync? It's only showing as read only mode.
Execute Query working / View Mode shows different value
Hello, We have a snapshot setup and I'm trying to return the next to last snapshot id where the data column is set to 'good' The Table: Snapshot Id Data 3 Good 2 Bad 1 Good So 3 is the newest snapshot, and I'm trying to find 1 When I run the following
Not Receiving incoming mail
Outgoing mail is fine, but I'm not receiving incoming mail
Subscription Cancel
Hello Dear Team. I urge you to cancel the auto monthly subscription for my zoho social account. Thanks
How to connect Zoho Commerce with Thrive
I can't use this button. How to connect zoho commerce with Thrive. Connect button not working here
Get Records Request Pagination problem with Notes - TOKEN_BOUND_DATA_MISMATCH
My first get request for the Notes table works fine, but when I grab the "next_page_token" from the first Json response and pass it in my request for the second page as "page_token", I get the following error: { "code": "TOKEN_BOUND_DATA_MISMATCH", "details":
Active Sync Not Working
I've had problems with Active Sync in the past and always get frustrated and give up. It will work for a while then not work. I go through the motions with support and it works again. Now it's not working again. If only you guys could get Active Sync to work consistently like every other mail provider out there your product would be top notch. Right now trying to sync with Windows Phone 8 and keep getting errors after setup. After I setup it tells me "attention required" and just tells me
Can't Use Templates - Zoho Email
Hi, I cannot set up templates in my IMAP account for an external email address. When I go to save an email as a template it says there is an error - Oops something went wrong - try again later ! If I try to reply and then add in "template" the template
Sticky note can't be moved -- sticks in the middle of the page
On both Chromium and Firefox in Linux, the sticky note is positioned right in the middle of the screen and can not be dragged away. That is, if you click and hold on the little handle at the top of the sticky note, it will not let you drag it to the side.
Switch from iphone to android
All of my notes did not sync over to my android any idea how I can fix this?
Zoho web mail horizontal preview not scrolling
Today when I opened Zoho web mail, I found that I can no longer scroll the email when using the horizontal preview mode; I can only see the first few lines of the email and can't scroll to see the rest. This is happening on Chrome, Edge, and Brave browsers,
Emails Settings Under Company
I would like the emails to and from the contacts associated with this company. However under Modules there is a default emails module that auto populates with settings that do not allow us to view all. The settings are defaulted and uneditable. The first
Deluge function failing field update using Deal ID
I'm receiving this error with my function and cannot understand why. Value given for the variable 'id' does not match its type at Line Number: 1 This is my function. Essentially I want to get 2 date fields from a Deal record and populate a third field
How do I entry Unpaid Expenses in Zoho Books
Hi, I am Anil Kumar I have trouble regarding how to enter unpaid expenses in Zoho books, for example: I purchase machinery which will cost me 10,000. I paid an advance of 5,000 on 01/07/2023 and after I received the machinery on 20/07/2023 and after checking
Workdrive Genie - Default App is not the one set in Windows Settings
Hello, I have just installed WorkDrive Genie so that we can open/edit our Office documents as we normally would rather than using Writer. That's all working fine for Word documents but when I want to open a jpg file it offers me MS Paint as the default
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