Unable to Copy in Vault Extension
I was experiencing a long time issue where Zoho vault in Ulaa was unable to copy user names and passwords. The update from Ulaa Version 2.2.5 (Chromium Version 114.0.5735.199 (Official Build) (arm64)) to Version 2.5.5 (Chromium Version 117.0.5938.153
Error while listing emails
I cannot retrieve my inbox emails as it says 'Error while listing emails (Oops! Something went wrong. Please try again later).
Unable to send email in Zoho Mail
Currently unable to send email in Zoho Mail. I do not receive an error, it just does not send. I can still receive emails, I have not made any DNS changes at all. HELP
Help Error O113 Add User Mail
Hello, good day, please help me when creating a user Email "ioao@316ads.com" I get an O113 Error, I attach a screenshot, please help me solve it, thank you
How can I get only month and year in Date format
Hello, I want to show only month and year in Zoho Creator Form Builder for that I used Date Field as input . But in default it shows like this only 08-February-2024. I want like this February-2024 . Is there any way to resolve this .
Custom detail view is not visible on mobile devices.
I'm reaching out to address a concern regarding our Zoho application. It has come to our attention that the custom detail view we've created is not visible on mobile devices, whereas the default detail view is accessible. Could you please investigate
CRM German Saluations missing
Hello, Im using Zoho in English, and salutations are just fine. However, some of our users are German, and Zoho does not switch the salutations to the corresponding Herr, Frau, etc. The missing salutation problem is compounded when having to export the contact data - as were being forced to use Zoho sheet view and export the fields into an excel table and from there export them into an Avery label printing app to send them off to the printer in the correct format. This problem was already flagged
There was an error while connecting to GSTN
Hi Whenever recently I was trying to file my gstr1 I was trying to push the data I got following error message "There was an error while connecting to GSTN" Kindly help regarding the same Best regards
Zoho Writer keeps highlighting contractions as something I should fix.
This was never an issue until today. I'm an author and have several book tabs open simultaneously. All of a sudden, Zoho Writer highlighted all contractions in my documents - basically telling me to change them to formal writing. I went into Zia and made
Slow reaction time or not registering double clicks
Hi, sometimes Bigin doesn't seem to react to clicks immediately. This is most noticeable when you try to open a company or contact record by double clicking You click and click and click and click and nothing happens. Refresh the site and then maybe it
ZA-Connect.exe is marked as untrusted in Edge
We are encountering a problem with the assist desktop plugin on download. In Edge the download is getting marked as untrusted and users are unable to run the exe. We are having to spend time re-assuring the clients that the download is safe and have to
Zobot not working as intended/usual
Hi, My Zobot is not working as intended. Here is what should appear on Facebook : BUT what is does on Facebook is : It's skipping the second frame, the card button with 8 options and it goes directly to another button card... This comportment changed
Mail is down.
Needed to get a 2fa code for a remote desktop app, and was unable to as the mail server isn't connecting in the app, and webpage isn't loading on desktop.
Can't get items from an invoice from API response ?
Hello ! I want to be able to take a certains invoice and make a new estimate with the same custom items in it and prices and implement that in a workflow my problem is that I can't seem to get that data from GET invoice request where I can get everything
Zoho API accessing another drive which is not mine
I used my email to register my organization on zoho, I want to access my sheets with zoho api. But it's giving me the files in the organization workdrive instead of my personal workdrive. Since I used my email to register the organization, there are duplicate
Zoho Mail - Domain Verification
Hi. Does anyone know how to verify my google domain in Zoho Mail Set-up? My domain is from Google Workspace/Google domains. I cannot access the DNS Settings. Please share the steps. Thank you.
Recent Update Not Working
I keep getting a pop-up that says there's an update available but it doesn't seem to be installing correctly or something. I've restarted my computer and the app several times throughout last week and this week and it keeps on popping up. Me and my coworker
for meeting Participants other than Contact, meeting shows as Invited Event but not Closed Activity
To log a past meeting, we create an Open Activity that, because it's in the past, becomes a Closed Activity once saved. For the Participant who is also the Contact, the meeting shows under her/his Closed Activities. For the other Participants, the past
Not receiving any emails but can send
Hello! I tried sending emails and it worked but I cannot recieve any emails. I tried using my gmail to send an email to my zoho mail and I recieved an email saying address not found. Please help. Thank you.
Zoho Desk not available in EMEA this morning
Customers and agents unable to access the portal. Is there a problem with server, and what is the expected resolution? Thanks
Can not access files/attachments on Calendar in Mail App or add attachments to calendar via workdrive
Hi there, I have recently signed up for Zoho Workplace and am in the process of getting my events etc set up. When adding an event to the calendar on desktop, I select to attach a file and it does not give me the option to add the file from the workdrive - only directly from the computer which seems strange. When adding an attachment to an email I am given the option of selecting from the computer / workdrive or cloud. Why can I not access these options with the calendar? Also and perhaps more importantly
Blueprint transition does not detect assigned owner
Hello. The lead is added to the CRM by Email Parser. This works flawlessly. I created a blueprint for leads management. The record owner is automatically assigned by the Assignment Rule and is visible under the lead details but as you can see it shows
Custom Functions no longer working
Team, I have several custom functions that stopped working. They were all working yesterday. See attached. Upon checking the error, it seems like there is an error with a Zoho Books connection. I also manually executed said custom function and it also
[URGENT] Applications in the EU data centre cannot be used?! Total failure
Hello there, currently the services cannot be accessed! What is happening here? The problem has existed since today 07/02/2024 09:00 GMT+1
Unable to see contact role contacts in emails other than primary? - In potentials / Deals
I am unable to see the emails of any of the additional contacts added via contact role. The video here shows that we can do this but the middle "Names" selection box is not showing up for me? I have multiple contacts added via contact roles and the only
Outlook e ActiveSync
I'm using ActiveSync with Outlook in the Office 365 version, but it's not syncing. Support asked me to contact the Outlook team, but I believe the issue lies with Zoho, considering that other email accounts using the same protocol are working fine.
Bulk Redirecting Help Center URLs
Hello, We are migrating our self-service portal to Zoho Desk from WordPress. We have a bunch of URLs of pages that need to be redirected to an article or a page in Help Centre. Is there a functionality to upload bulk URL to have it redirected? If, for
Not able to create new custom module
Hi, I'm not able to create new custom modules. I've the highest possible role and permissions. What could be the problem?
Bug: Zoho Flow > Zoho Books > Action: Update Recurring Invoice > Project IDs
The Project IDs field on the Bug: Zoho Flow > Zoho Books > Action: Update Recurring Invoice form does not work. I can update other fields for the same recurring invoice without issue. When I try to add a project that belongs to the same customer as the
Maj Février 2024
Bonjour Depuis la mise à jour proposée, hier, par Zoho sheet, il m’est impossible d’ouvrir mes fichiers d’emploi du temps! L’application se ferme avant l’ouverture du fichier. que faire?
can't verify my spf record
I need help to verify my spf record. I added the sm spf record that zoho give me but it still not verified. please help me to verify my spf record.
Zoho & Nodemailer
Hi, I am trying to set up nodemailer with zoho in my react application. Here is a snippet the code below: `` const mailOptions = { from: nodeMailerUser, to: email, subject: `Your application for ${brand} account ${accountId} has been submitted`, replyTo:
I cannot enable 'View in IMAP' for my Inbox in Zoho Mail
If I go to settings, mail, folders and choose Inbox, the 'View in IMAP' checkbox is blank, If I check the box, shortly after, I get a message at the top of the screen 'Something went wrong' and if I go out and back to that screen, the checkbox is blank
Trello Extension for Zoho Desk
Is anyone else seeing the same issue when trying to use the Trello extension within Zoho Desk? I've already uninstalled and re-installed the extension, as well as tried logging in through a different browser, however, I'm still receiving the same result.
Referencing task in comments with # stop working
Hello, from couple days linking tasks in comments with # and task ID stop working. Before issue appear #AA-T123 was replaced with link to task. Now it is just a text. Issue we are observing is not project specific.
Sheets running slow
Utilizing sheets for a very simple budget record, simple column adds nothing with fancy overclocking cpu utilization arithmetic . Yet just entering a number in a cell, prompts me to experience the very frequent "working" notification. if this isn't bad
Customer Portal | ACH Payment Screen
Hello, I have a problem with the ACH Payment page of the Customer Portal. With the checkbox for customers to approve future auto payments via ACH above the Authorization Agreement, it implies that the customer MUST check this box in order to make a payment.
Shut OFF TFA??
How do I shut off two factor authentication for Zoho Mail? Judging from the 16 weeks of trying to get my email accounts setup with zoho and the hundreds of posts by users on here, your TFA is one HELL of a f'n problem to deal with and none of your support
Custom actions are not displaying on mobile
Hello, I have created a custom button on one of my reports for each record. The button is working correctly and displays fine when viewing in browser on my PC. However when viewing on my IPad, the custom buttons are not displaying. I configured the report for mobile to show the custom button, but it is still not displaying at all. any help is appreciated, thanks.
Recall- after 30 minutes
Is there any possible way you can recall an email from my account- I am unable to do so as it was after 30 minutes. I really need it recalled.
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