Mail
Hello. I have more than one Zoho Mail Account I setup for different Clients and I don't intend to stop. Is there a way I can manage everything from one Account?
[CRITICAL] Zoho Desk <-> Zoho Analytics Sync fails without specific error message!
Hello there, as you can see on the screenshot, the synchronisation of zoho desc keeps failing without a helpful error message! As a reason there is "A temporary error occurred while synchronising data from Zoho Desk" displayed... The error can't be that
Problem with If statement in html page
Hi there! I'm trying to make a HTML page and I need to apply some conditions but I don't know where is my problem. This is my initial code: <%{ bill = Presupuestos[Code1 == input.code]; entorno = Entornos[ID == bill.Entorno]; %> PRESUPUESTO <%=bill.Code1%>
Inventory Set-up
We made errors as we learn how to set up inventory. Correcting those errors is tedious. Is there a better method? We imported items from Shopify. For thousands, we want to start over. But, Zoho will not allow deleting items that have not been "confirmed".
Organization Email Replies Not Showing
No replies to emails sent from the CRM using the Organization Email are getting pulled in under Contact or Lead records, or anywhere I can see. Of course the email is linked to a customer contact in the crm, i can see the SENT email and i can see when
Error While submitting wordpress form
Dear Team, I am using Zoho CRM Form WordPress plugin to take leads and was working good but now getting below error please help. I am using Contact Form 7 INVALID_DATA a:4:{s:4:"code";s:12:"INVALID_DATA";s:7:"details";a:3:{s:18:"expected_data_type";s:4:"long";s:8:"api_name";s:2:"id";s:15:"parent_api_name";s:6:"Layout";}s:7:"message";s:12:"invalid
Mail Merge - Zoho CRM
I have a user in my organization that is trying to use the Mail Merge option from the Deals Module. Each time they try to run the mail merge, they get a blank screen. Other users in the organization with the same permissions do not have this issue. Please
help dataprep
Hello, I've started working with the "dataprep" tool from Zoho. The objective is to automate the import of customer data from our Sage ERP to Zoho CRM. The first step involves synchronizing the "ACCOUNT" data, followed by the "contact" data, and finally,
Premission denied on opening integrations when editing form
Hi, A collegue of mine made a form and shared this form with me to setup the integration and logic. When I click on integrations, I get the message below. I find this strange, I have the super admin rights on forms, and I whould suspect that in that role,
Apple Pay Verification
I'm having issues verifying Apple Pay on our site. We are currently using the Stripe integration with Zoho Checkout & Zoho Booking. Still, we have had issues verifying Apple Pay because, as you can see in the attached screenshots, it requires the address
Campaigns Intergration with WooCommerce Not Working
I recently signed up for Zoho Campaigns as it was recommended by a number of search results as reasonably priced option for small business. One of the features that drew me here was the integration with WooCommerce and the ability to capture customer
Can't receive verification mail from some web services
Hello. I set up my email address with custom domain. I send mails to the address from my other addresses (gmail and protonmail) and I successfully received test messages in zoho inbox. However, I tried to register GitHub and Google with a new email address
Placeholders from Zoho People isn't showing in organization signature
Hi, I have setup an signature for my organization, and in the organization signature in mail admin panel I inserted {{ Mobile Number }} and {{ Designation }} which are from Zoho people Placeholders, Most of the employees in the organization are missing
COX Business & ZOHO Integration through Telephony or Polycom phones? Please advise
Is there an integration of COX Business Cisco and ZOHO being released this year? How can I utilize ZOHO ONE and apps with my allready existing COX business ip phone lines? Is there a VOIP or telephony service of some kind to kelp this issue? A Work around
The Contains Function Fails for a List Due to BIGINT Error
Finding is a list of integers (ID values assigned by ZC). In attempting to run an aggregate counting, I requested to count how many times an ID number was in this list and it throws the error. I feel this is yet another example of how the new lookup requirement to only reference ID numbers is causing issues.
POP messages downloaded multiple times
All messages in my inbox on the Zoho server are being downloaded as many as 7 times with POP to my email client (Thunderbird). It is one copy of every existing (new and old), inbox message when the email client requests new messages, repeated each request
Placeholder only work in items not in regular fields
I want to add the current month to my recurring invoices. The placeholders %(M)% only work in the items, but i need to add the current month to a regular field outside the items. Can you enable placeholders outside of items, or is there another way to
Callback function to CRM resulting in multiple downloads of the same documents
I was able to successfully create a callback from our CRM by following the instructions shown HERE. Everything works correctly, however I'm seeing that the document and completion report are downloaded and attached to the CRM record for all signers in
Mail being wrongly labelled as JunkRecorded
Hi The label JunkRecorded is being added to some of the mail in my Inbox when viewed in Zoho Mail in the Safari browser. The affected mail has not been retrieved from Spam - it has came straight into my Inbox but the messages do all seem to be ones that
Bank Feeds Missing some transactions and duplicating some
Hello, I have been using Zoho or a number of years and have never had a real problem with bank feeds, however in the last month the feeds have not picked up all transactions, and sometimes a transaction is being duplicated. For example, the bank statement
POP Mail Download Failing
Environment: Apple Mail v16.0 (3774.300.61.1.2) MacBook Air w/ M1 chip macOS v14.2.1 (23C71) "Sonoma" Background: -- I access several email accounts via POP to download/receive incoming messages; I upload/send via SMTP. I do this for several different
Error: External Members are Restricted When tryin to add new Member
I tryin to add new member on email Group, but when tryin to add new external member it result in error: External Members are Restricted How can I fixed these error? An screenshot attached
GET /api/v1/tickets/{ticket_id} not working
I've a custom function which is perfectly working when I add a specific ticket id in the url: orgid = 2XXXXXXX; resp = invokeurl [ url :"https://desk.zoho.eu/api/v1/tickets/1XXXXXXXXXXXX" type :GET connection:"deskXXXX" ]; info resp; gcon = resp.getJson("description");
Cannot receive email but can send emails
Hello Team, I have just setup everything and i can easily send emails to any email address but i am having problems with receiving emails. My MX records are correctly setup. Please help
Opensrs auth failed!
when I open https://rr-n1-tor.opensrs.net/manage and input my domain, username, password, it says says that" Error: Invalid username/password combination." I am sure Iim using the right password, please help me or reset my credentials for my dns
Added paypal on payment gateway but Credit Card Payment Option is not showing.
Hi Zoho Community, I need help as I tried to add the Paypal payment gateway but the issue is that I can't make the credit card payment option to appear on the invoice (Customer Side) Photo below is from customer side when then click the invoice to pay
Unauthorized. Please check the email address and password and try again.
Hi I have tried every single combination and there is no way to connect Zoho mail to Hubspot. Changing the ports, resetting the password. I am a Zoho paid user and I need to connect my business account asap. Could you please look into this at your earliest
Beug factures disparues
Bonjour, Je suis sur soho crm depuis peu et en creant mes fiches clients je me suis aperçue que l item facture a disparu et en entrant sur une fiche client deja faite j ai vu que toutes mes factutes avaient disparu. Je gere le logiciel sur mon telephone
Not Getting Subform Data from API 2.1
I have a CRM function that needs to pull subform data from a creator form. I am using the API v2.1 and tried updating the field_config to "all", and "detail_view" (which has the subform in the report I'm pulling from). None of the API responses are returning
Automatic ticket owner assignment for email response - workflow is not triggered
Hello, If a completely new ticket is answered via e-mail, the current user is automatically set as the ticket owner. However, this action does not trigger the workflow... Trigger: Criteria:
CRM and CAMPAIGNS does not give me a BUILD CRITERIA option to create list
Cant login to zoho mail
So how do you fix this ? I am stuck in loading... i already deleted history cacthed bla bla... cleared my chrome browser..
Issue with Inserting CRM Fields in Slack Notification
We have been using the Slack integration with Zoho CRM for about 2 years, without issue. The weekend we needed to make a change that required us to uninstall and then reinstall the Slack integration with Zoho CRM. The process seems to have worked to worked
Books add custom field below table
I want to add a custom fields that sits below the table and notes field. Right now i can only create custom fields at the top of the page.
Adding new Cliq channel user to associated Zoho Project
Hi all! We have deeply embedded Zoho Projects into Cliq and use it as our company-wide task system. Challenge: Every time we add a new person to a Cliq channel, we then have to go to Zoho Projects, find that project and add that person to the Zoho Project
email opt out is locked
I've got a webform on my site that sends (correctly) all data to zoho crm leads; however, when I submit, the lead is always opted out of emails even though I'm passing the details mapped appropriately (screen shot: https://share.thepurplepiggybank.com/QwuX6P9w).
Zoho Projects API - wrong scope error with retrieving client associated projects
I'm trying to load client associated projects via REST API, but I'm getting "Invalid OAuth scope" error when running GET call: /restapi/portal/[PORTALID]/clients/[CLIENT USER ID]/projects Documentation: https://www.zoho.com/projects/help/rest-api/users-api.html#alink16
Deluge Function is unable to pick Created time and Modified time
Hello Team, I have created a Function which should get the created time and modified time from the lead ID and get the time gap and update the TimeGap custom field that only accepts string data. The Script is running but the created time and modified
Email notifications not being sent
We turned on email notifications in the Notification Rules for the customer to receive an email when we receive a new request but no email is ever received by the customer. Is there something else that needs to be done? Our default department works fine
Problem with date format
Hi I use the snippet for each echeance in echeancierList { dueDate0 = echeance.getJson("Echeance_dt"); dueDate = dueDate0.tostring("YYYY-MM-dd"); info "input : "+dueDate0; info "output :"+dueDate; } expected result input : 31/01/2024 output : 2024/01/31
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