Allow Contacts to enter Workflow more than once!

Allow Contacts to enter Workflow more than once!

After spending much time to set up our CRM & Campaigns accounts, we were shocked to learn that Contacts can only enter a Workflow once.  While this is a nice option to have for certain Workflows, having it as a standard limitation for all workflows severely limits strategy for Marketing Automation campaigns.

In fact, I have never heard of that limitation with any other marketing automation software (and I've used quite a few of them). The idea and magic of marketing automation is to be able to automatically process and update/edit lead data to segment and key off those fields (in addition to actions). Some of these workflows/automations need to happen more than once to really work.

It's really a shame — as I think Zoho overall has created a pretty robust and powerful ecosystem of apps. However, this one limitation with Campaigns severely limits strategic marketing campaigns — and really makes it rather similar to simpler email service providers like Mailchimp.  

This is issue also lends itself to other issues, such as us workflows to trigger on email actions globally. Example, any time someone clicks on an email link, do this action.  Right now, you have to set it up for every single email!  If you have strategic email campaigns, that would be so many workflows!  Again, making triggering off email opens/clicks extremely difficult and cumbersome. Automation is supposed to make work easier — not harder!


    • Sticky Posts

    • Update to Imprint Information

      Recently, we added the option to include Imprint Information in your emails, as mentioned in one of our forum posts. With this update, we have made the feature more effective and easier to use. Our latest modification allows you to not only pick the organizational information you wish to include in your emails, but also choose the set of regulations that best applies to you. If the "German Telemedia Act" option is picked, all fields become mandatory, whereas picking the "Other Laws" option allows
    • Marketer's Space: Sending emails in the recipients' optimal open time

      You've designed your own email template, come up with spellbinding content, and put in all your effort to create your best campaign to date, but you end up sending it to your leads at the wrong time. Wouldn't you feel dejected if it gets no opens? Bad timing can make or break your campaign.  So how do you decide when to send your email campaigns to your leads? This is where optimal open time comes into play. It determines when each individual lead is most likely to open an email from you. Using optimal
    • Promote Campaigns on your LinkedIn Company page

      Hello!   We are happy to announce that Zoho Campaigns has further improved its integration with LinkedIn to provide more services. This time, we've come up with a new feature where you can promote your email and social campaigns on your LinkedIn company page.   LinkedIn company page is a hub where followers are updated about the company, its products & services and of course new features & updates. It acts as a public portal for prospects, vendors and partners, etc. You can engage your followers
    • Zoho Campaigns' GDPR Features

      Zoho Campaigns is here with what is possibly its biggest GDPR-themed release yet. With a wave of additions and improvements, Campaigns makes complying with GDPR a breeze for everyone. With this update, you will be able to use our features irrespective of the lawful basis applicable to your organization's data processing. Here's a list of all the modifications you can find: Custom Field Encryption: Data protection just got a lot easier with Custom Field Encryption. One of the major aspects of GDPR
    • The much-awaited real-time sync between Zoho Campaigns and Zoho CRM is live.

      Hello all, You don't have to wait for 24 hours to pull data from CRM to Campaigns anymore. Instantly bring subscriber data from contacts, leads, and custom modules and get going with your nurturing process right away.  What has changed?  We have two types of syncs now: Immediate and periodic.  The UI: We have cut down on the number of steps for the sync from three to two.  When to use which sync: Immediate Sync: When you want the data to get reflected in Campaigns as and when it is added in CRM.

            Zoho DataPrep Resources


                Zoho CRM Plus Resources

                  Zoho Books Resources


                    Zoho Subscriptions Resources

                      Zoho Desk Resources

                        Zoho Projects Resources


                          Zoho Sprints Resources


                            Zoho Orchestly Resources


                              Zoho Creator Resources


                                Zoho WorkDrive Resources




                                    Zoho Campaigns Resources

                                      Zoho CRM Resources

                                                  Design. Discuss. Deliver.

                                                  Create visually engaging stories with Zoho Show.

                                                  Get Started Now




                                                      Zoho Writer Writer

                                                      Get Started. Write Away!

                                                      Writer is a powerful online word processor, designed for collaborative work.