How to add HTML text into Books note field
I would like to add HTML formatted text into the note field in a Zoho Books estimate. I am creating the estimate in a function in CRM. Adding <br> or \n have no effect. The API will also just accept a string as parameters. CRM Code: response = invokeurl
Candidate Review form is suddenly not working
Candidate review form cannot be accessed right now. Also, submit to client email also doesn't work. The client does not receive the email but Zoho records it as being sent. See video link. Error when you click candidate review form
Zoho Flow / Zoho Books Bug -> Send Estimate
We use Zoho Flow to create and email an estimate to our customer. This works quite well. But if we want to send an estimate using a template from Zoho Books which has an attachment, a fixed one, not the estimate itself, this "fixed" attachment is NOT
related list number of character limitation
Hello everyone , I am trying to build related list with deluge script for one of my modules, but in one of my columns when number of character goes beyond certain charachter number. my related list get crashed and I don't know whatI have to do ? do we
PROBLEM WITH ZOHO FLOW
Hello, We are a paid customer and we have several integration processes that are using Zoho Flow as a backend. Recently, especially yesterday and today. We have been experiencing problems where Processes get stuck on "QUEUED" status for several minutes
Task list not exposed in calDAV
I am trying to sync the task list with CalDAV on DAVx5 on Android. All of the other calendars sync without problem but the task list which usually appears with a tick icon is not listed. I am connected to calendar.zoho.eu. I found the Zoho tasks list
Page keeps loading
Hi. Recently I cant sign in to my Zoho mail account. Page just keeps loading. Can you look into this please. Regards Paul Fawcett.
My account is not active
Hello, i'm trying to login to zoho mail but it sends a error message saying my "account is not active". What should i do to fix this out? Thanks Regards
Zoho Sites Editor Blank White Screen
After signing in with my account, my sites are displayed in my profile. However, when accessing a site to edit it, I am met with a blank screen. This happens on multiple devices running different operating systems, and in different browsers. My sites
PROBLEMS IMPORTING PRODUCTS TO MY ONLINE STORE
I have problems importing products on my Zoho commerce online store as most of the products could not be imported due to the following reasons 1. "product URL should be unique oral B toothbrush already exist". 2. "invalid value passed for UPC". 3. "attribute
Error message
I am trying to add field actions to the ORDER_TYPE field in the NEW TELCO ORDER form at https://creator.zoho.com/essistmgmt/form/1696/scriptbuilder. I have tried in both the old & new script editor When I add some code, I get the following error Error at line number : 10 Improper Statement Error might be due to missing ';' at end of the line or incomplete expression When I remove the new code & try to save, I still get the error It relates to this row of code if (input.ORDER_TYPE != null) Why am
Zoho Flows just stopped triggering
I created a zoho flow that triggers on new contact creation and it just stopped triggering. I tried createing a new flow and it does not trigger. I deactivated and reactivated all flow but the problem is still there. Test mode also does not trigger when
All 387 of our links are not working
After your maintenance, none of our links work at any of our 114 locastions. FIX IT NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
JunkMail rejected
I received this as a response to my email I sent this morning. ERROR CODE :550 - "JunkMail rejected - sender4-of-o55.zoho.com [136.143.188.55]:21521 is in an RBL: Blocked - see https://www.spamcop.net/bl.shtml?136.143.188.55"
Problems with MX and SPF
Hi, I'm having problems with my MX and SKF, I can't get this verified and it's been taking more than 1 day. I also submitted a ticket, but no response after 1 day either. What is your response time? I'm considering switching from Proton to you, but your
Help finding an expert
I need a zoho expert to help create or customize an operations software in my industry using FSM as the core. I have a lot more information. I’d prefer someone located in the US simply for the time zone convenience. A point in the right direction would
Can't Access Zoho Tables
Hi, Since yesterday, Zoho Tables hasn't been loading. It redirects to https://tables.zoho.com/welcome and shows a blank screen.
Zoho DataPrep doesn't import external data with DataBridge
In a new project we want to import data to CRM through DataPrep. for 25 days the system has worked. After some changes we have not been able to successfully import the data again. When we launch the import activity, no complaint from DataPrep (previously
Auto Merge
Hi, We receive emails from IT on another ticketing system. When a ticket is resolved on the IT system it send 3 emails; 1 update to say its been fixed, 1 to say the ticket is now resolved and 1 asking for feedback on the service. These emails are generated
POP3 Connection error
Been getting this error every 5 minutes for the last 2 hours.
Zoho Projects > Books integration is not passing the Users Rate
Hi, It looks like there is an issue with the Zoho Projects to Zoho Books Integration. The Users Rate from Projects does not flow through to Books in the Project/Timesheet Section You also cannot edit the rate for users on the projects in Books that have
Unable to download the submitted response PDF from zoho forms app
Hello , I am unable to download the submitted response PDF file from the Zoho forms apps. I could download the same from the browser but not able to do it when using the Zoho forms app. Any comments on how to resolve this issue? thanks
Deluge script for inserting url into image field
I want to insert a url in an image field, looking like this test value record.photo="<a href='https://www.google.com/images/branding/googlelogo/2x/googlelogo_color_92x30dp.png' target='_blank' title='test'>Test</href>"; The value is inserted into the table with the script with this line: photo="<a href='https://www.google.com/images/branding/googlelogo/2x/googlelogo_color_92x30dp.png' target='_blank' title='test'>Test</href>" I'm using a custom script for this. The script itself runs without errors
SMS Campaign add optout link in Zoho Mkt Automation
Hello How to add a optout link in SMS campaign in Zoho Marketion automation like in Zoho campaign ? regards
Zoho Books Automation
Hi, We are looking to automate our Zoho Books entries/payments. We are an e-commerce platform and are trying to automate the payments to the vendors. Can you help?
Failure of Zoho Security in recognizing Logged On Status
First time in several years have observed a weird behavior with Zoho Security. One of the tab for me is always logged onto some of the application in Zoho either Social or Mail. Now when I tried to access Zoho forums even if the signin button is visible
Automated Field Updates Don't Trigger Related Workflow Tasks
Here is the scenario: I have workflow rules that trigger new tasks when a potential switches stage from "Appointment Set" to "Follow Up". These tasks are for follow up and similar to "Call back Client after 3 Days", "Call Back Client after 7 Days", etc.
Budget v actual report issue in Zoho Books
Hi, I'm trying to use the budget v actuals report but have encountered an issue with the values displayed in the actuals columns. For some reason, the actual totals are being shown without the VAT (sales tax), so they are incorrect by 19%. All my line
Form fields in an email are not popultaing
Hi all, I am having a bit of a problem with form fields not populating when I send emails. I have the following code that runs when a form is submitted: from :zoho. to :zoho.adminuserid bcc :EmailAdd subject :"New Production Added" message :"<div>A new
Receiver can't see my profile picture
Hi Support Team, My Email receiver can not see my profile picture, Could you please make a solution?
Published sheet download error
I have a published sheet embedded into my website, but when I click the download button, it says that download has failed. I have enabled downloads in the sheet publish settings.
Function specified in criteria has returned null value and it cannot be evaluated
Im trying to evaluate if a variable is null. It doesnt matter if i use .isBlank() or .isNull() the line always returns: "value cannot be evaluated". I dont know how to handle this type of scenario. Error: Function specified in criteria has returned null
Any reason eu1-dms.zoho.eu would be flagged as Malware URL
Hi Many of our systems with Endpoint Protection are classing https://eu1-dms.zoho.eu as a Malware URL, and I think stopping Zoho Assist from working. This even extends to computers not even on our network here and are offsite. Is there a legitimate problem
Zoho Campaign marked as delivered but it is not
Hi there, I sent out two campaigns over the last hour, both say they are 100% delivered with 0% opens. Members of my team are on the lists that should have gotten these emails, including myself, but no one has received them. What do I do about this?
Validation and Layout Rules - Transfer to a new layout
Hi there, it seems i can not apply a once set up validation rule or layout rule to a new/another layout. This means, whenever someone requests a new layout B that need the same preexisting validation rules and layout rules like in Layout A, I need to
siq via js. null pointer execption
`Uncaught TypeError: JSON.parse(...).error is undefined` Nothing has changed, just load the page which has worked for a long time and I get a undefined error due to the object not containing `error` property. If you provide a private contact I can forward
Need help in ZML
Hi, I've design new page in ZML. I'm having an issue with the buttons, is there a way to reduce the button width? I can't find an option, is there some code I can copy? I appreciate any help... here's a screen shot - to make it neater. Thank you in
ZOHO - Account Expenses Report
When we create the expenses report, the items selection of the “Duration” bar is missing, why? Please kindly help to fix it.
Topic architecture
The Zoho topics approach to campaigns does not appear to be well architected. While a topic is required for a campaign, and a user can choose which topics to subscribe or unsubscribe from, these preferences appear to only stick to the contact list within
CRM merge template API-name
I am trying to send mail merge, but i get INVALID_DATA: params = {"send_mail_merge":[{"mail_merge_template":{"name":"Angebot Kreuzfahrt"},"to_address":[{"type":"email","value":"receiver@gmail.com"}],"subject":"Your Subject","message":"Your message"}]};
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