This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Tenemos el dominio GRUPOREYNOSO.COM, al querer crear un nuevo usuario nos sale el mensaje de error: AS101 Este usuario no puede agregar en Zoho. Comuníquese con support-as@zohocorp.com para obtener más detalles. Gracias por tu apoyo. Saludos Franklin
use zoho.desk.getRecords to look for a specific agent using email
Is it possible to use zoho.desk.getRecords to look for a specific agent using their email? sample from https://www.zoho.com/deluge/help/desk/get-records.html does not provide a proper example on how to use the query_value parameter. Can anyone provide
Unable to filter records contacts by email status
Super Admin in our company can filter records by email status as open but employees who are part of standard profile cannot see these filters. Bigin team - it is necessary for every user to identify contacts/leads by status of activities so they can take
Website with field that is not saved
When typing username, password, and another field named "company ID", the username and password saves into vault but the 3rd field does not save. With other programs besides vault, I can right click and click "save password" where it gives me the chance
Zoho Recruit constantly times out
It's impossible to use a product that times out 85% of each day since I've signed up for trial. There is no good excuse for this. Where is the server after ZOHO-CORPOR.ear3.Seattle1.Level3.net [4.16.169.214]? Inquiring minds need to know before we pay
Send and Close button selects the wrong Closed Status when there is more than one configured,
We have added a new closed status of Idea Logged. When we choose this it closes the call as expected. We have another team that assess the ideas outside of ZohoDesk. The problem we have is that when we use the Send and Close button on a Ticket it now
Understanding Data from Email Reports
Hello! I'm trying to understand how the data featured in the Email Analytics report is generated. Below is data from two CRM users: Month Sent Responded Replied Received User 1 January 2023 7 5 1 1 February 2023 28 4 2 1 March 2023 71 6 8 1 April 2023
Account block information
Account block information Your account info@hibiscus-land.com has been blocked due to security reasons. Click here to read about our usage policy. Blocks list Web block: Suspicious login activity. Mail Outgoing block: Suspicious login activity. IMAP block:
Zoho People Error: "Sorry! Server error occurred."
Is anyone else having problems changing the names of clients in Zoho People? I tried Ulaa and Chrome. I get this error: Zoho People Error: "Sorry! Server error occurred."
Zoho lead module and gravity form custom field mapping not working
I am trying to pass gravity form data from my website to Zoho CRM lead module. I have created custom field in lead module, mapped both gravity form with Zoho properly, still not receiving the data. Please help me to solve this issue.
Account block information
Your account info@hibiscus-land.com has been blocked due to security reasons. Click here to read about our usage policy. Blocks list Web block: Suspicious login activity. Mail Outgoing block: Suspicious login activity. IMAP block: Suspicious login activity.
Creator: Calculating and Recalculating Sum of Two Subforms
We have a form with two subforms within it. I’m trying to run a loop through both subforms to calculate the sum total in a field that is separate from both subforms. How can I calculate the sum total of all “Rate” fields within both subforms? Also, I
Syncing Campaigns contacts to Zoho CRM
We would like to sync our contacts in Zoho Campaigns into our Zoho CRM account. However I can only figure out how to do this in reverse. For example, I see documentation here, but those options don't appear in my account. When I setup a sync between Campaign and CRM, it will only pull records from CRM into Campaigns, but I want to send them from Campaigns into CRM. Can I get some help in how to properly configure this?
Cookie Bar Cuatomization
I have a website in which I did not success into configure the cookie banner according to the instructions in the knowledge base. I have made the suggested changes in this knowledge base, but the data does not update as desired. Therefore, I am unable
Account block information
Account block information Your account info@hibiscus-land.com has been blocked due to security reasons. Click here to read about our usage policy. Blocks list Web block: Suspicious login activity. Mail Outgoing block: Suspicious login activity. IMAP block:
I want to cancel subscription and refund
Hi, First of all your softeware suit is complex and is not designed for new comers. I generally didn't like Zoho people and we switch to a different app. Please cancel subscription and refund. I wonder why canceling a subscription shouldn't be self
Any reason why the CRM Integration does not include the system default Cases Module?
It seems Forms offer integration to every module BUT the one I need! I know the cases module is very limited within the CRM and Zoho prefer we use desk or a custom module but are there any plans to add the cases module to the Zoho forms CRM integration?
Outlook 365 Mac - New Outlook - Imap not supported
My Outlook 365 on Mac is pressuring me to switch to "new outlook" but this new client doesn't support IMAP protocol. When it tries to switch to it I get the following error: Is there some other way to connect to my zoho account that is not via IMAP/POP?
Problem Receiving facebook email
Hi, for some reason, my inbox stopped receiving email from this domain (support.facebook.com), (facebook.com) and (fb.com). I can received emails from these domains before for months without any problem. I've tried to include the domain in Trusted List
Change Candidate Status Forms to Recruit
Hi, There is a field in the integrations page of Zoho Forms to Zoho Recruit that says 'Candidate Status' I have mapped this to a field in Zoho Forms, when a form is submitted it updates all the fields except the 'Candidate Status' field. Why is that? Evan
Trying to install Zoho Assist on Debian Machine
Hello! I am trying to install Zoho assist on a Debian machine. I have done this successfully on other remote machines, but only today ran into issues: uname -a Linux raspberry 5.10.0-15-amd64 #1 SMP Debian 5.10.120-1 (2022-06-09) x86_64 GNU/Linux Steps:
dates not working in Zoho CRM
My team and I use the latest version of Google Chrome and all use the Zoho one Enterprise Edition. We've noticed in the last week that dates have become unusable within Zoho CRM in Chrome. When looking at a list of leads for example the last activity
Flows being Quequed for 45 minutes to 1 hour plus
Is there an issue with Flow? My flows have been in quequed start for 45 minutes to 1 hour+. It seems to have started around 6/16/2023 6:30am EST.
I sent a curl GET request using temporary development API token but did not work
Hi I gave this curl https://sign.zoho.com/api/v1/fieldtypes -H "Authorization:Zoho-oauthtoken xxxxxx" The response was: {"code":9041,"message":"Invalid Oauth token","status":"failure"} The token was the development temporary oauth token (given well within
554 5.2.3 MailPolicy violation Error delivering to mailboxes
I am using the SendGrid API to send me email through my contact form, there are no problems when I get them to my Gmail account, but when I try to get them to my Zoho email account, I get the following error: 554 5.2.3 MailPolicy violation Error delivering
Incorrect api field should not pass in REST
I have a POST request to create a new record in CRM (custom) module. when using a non-existent api field in the body of the request, I'd expect the REST call to fail with a 400 & a corresponding error message. the request, however, gets through and the
Missing Debit and Credit Opening Balance for Customers and Vendors.
I have recently started my Migration to Zoho Books from Tally Erp (Apr 23 - Mar 24), I have both Debit as well as Credit Closing balances of Customers in the Previous Financial year (Apr 22 - Mar 23). While Entering the Opening Balance for Customers in
s/MIME CERTIFICATE ISSUE
DEAR READER, i AM UPLOADING A S/MIME CERTIFICATE ON ZOHO CONTROL PANEL BUT IT ALWAYS SHOW CERTIFICATE LENGTH INVALID. WHAT IS ACTUAL FORMAT OF S/MIME CERTIFICATE PLEASE DO LET US KNOW , ITS URGENT. REGARDS, JIBRAN RUFI
Zoho Campaign Merge Fields Broken
We noticed that the merge fields code for email templates in Zoho Campaigns has changed to: $[UD:FIRST_NAME||]$ The old $[FNAME|Customer|Guest]$ does not work anymore? We sent out email automation which are using email templates that uses $[FNAME|Customer|Guest]$
No App for Store Owner
Zoho Team: As a store owner, I do not have an option to checkout how my store is performing on an mobile app. While accounting on zoho books can be done on the go when can one expect similar features in Zoho Commerce?
Zoho mail can not load.
Zoho mail can not open mail to read. See only topic but wen you click open mail can't open.
Stageview not loading
Hi all, Does anyone know why one stage in my stage view is not loading? I have cleared the cache in Chrome and tried this in Safari, and I am still getting the same error. Thanks
List all stages
Hello Everyone, I am trying to figure out COQL to get all deal stages. Any ideas appreciated. Thanks in advance.
Accounts should use only domain portion of a web address as the unique identifier / No way to prevent duplication of accounts?
In Zoho CRM for Accounts, I'm using website as the unique identifier. This means if I have an account with the website crmplus.zoho.eu for example, I can't add a second account with the same website, crmplus.zoho.eu. However, CRM fails to see that these
Receiving duplicate emails
Most users are randomly receiving duplicate emails in their inbox. They are using Outlook, but duplicate emails are also in webmail. They are using IMAP. Someone can help?
All Pipelines - Como evitar que por defecto siempre salgan todos los Pipelines
Este problema es algo que ya reporté en el pasado, se supone que un agente de soporte en español iba ayudarme a buscar una solucion y nunca más se supo. Repito el caso En este momento, por defecto cuando accedes al modulo "Deals" aparecen "All Pipelines"
Zoho Vault is preventing my browser to save passwords
Hi all, I use Zoho Vault for some work-related domains. Its a great tool. However, what I noticed, is that in my browser (Edge in this case), Zoho Vault extension is preventing the browser to store my passwords as well, which usually are personal-related
Chrome Browser Extension Flakey
It seems like there was recently an update to the Chrome browser extension for Vault in the last week or so. Now, the extension seems to either deactivate or need an update once or twice a day. It also seems to be exhibiting a behavior that was a problem
Unable to unzip Zoho Vault Backup Html
When I double click on the zipped Backup Html file that is sent through email, Windows 11 gives an error that it cannot open the Compressed (zipped) folder. It used to ask for a password to decrypt the file. What can I use to decrypt this zipped fil
Reason 553
Hi i recently renew my domain and I still cant send out email. This is the error message "Unable to send message;Reason:553 Relaying disallowed. Invalid Domain" Thank you.
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