White dashboards
Hello, Since a few days I cannot see the dashbaords anymore. Only white screens Can you help me please ? Thanks
Dashboards not loading
Anyone else been having an issue lately with dashboards not loading? Below is an example image. For a month now it has been getting increasingly worse, what happens is the dashboard will load the boundaries of the graphs, but no data will appear. After
FAVORITES FUNCTION was removed
¿Why the function "Favorites" in Zoho Notebooks was removed.? and how will replaced.
Mobile Popup Form: How to close upon submit?
I made a short video showing where we're stuck. On mobile, how can I make a popup form closeout of the browser upon submitting? Not sure if that's even possible. In a perfect world, we'd like the popup to close out and/or be sent back to the Detail View
ZohoOne renewal
Good afternoon I request support to create email accounts for the moment we are not using ZohoOne and we have looked at how to remove the subscription to only have email accounts is it possible to assign an advisor.
Unable to Email Readded Contacts (Contact Import Unsuccessful)
When importing a file containing contacts, there is a huge percentage of contacts that are listed as "readded". When creating a list with this file, it is preventing us from sending a campaign to these contacts. We have been unable to successfully create
Zoho Flows working fine as Test, but failing when executing normally.
Hi, I've made a flow that works like a charm when I test it, but it doesn't when I'm executing it normally. The flow starts when a ticket is created. It then goes on fetching the ticket thread, then checking the ticket thread for a priority term, then
ERROR CODE :421 - Host not reachable.
Hello i have those Emails returned with error : ERROR CODE :421 - Host not reachable. For 2 days it is still happening. The full email is: This message was created automatically by mail delivery software. A message that you sent could not be delivered
Zoho Desk - Problemen na aanzetten 'Koppel Contact aan meerdere Accounts'
Hallo allemaal, Recentelijk heb ik iets vreemds ontdekt. Vermoedelijk een bug na het aanzetten van de functie om contacten te koppelen aan meerdere accounts: Bij een aantal contactenpersonen is het nu zo dat het primaire account niet wordt weergegeven
Zoho Sheet View NOT working after update
Hello, I have some problems Zoho Sheet View, today, after an update notification, the Zoho Sheet View not working, when i click on it i get a exception "Sorry, something went wrong"
Zoho Creator and Okta
Hi , We use Zoho Creator and PatchManager We have 2 applications in Okta for each and both have groups in AD for assigning users. When a user from the PatchManager group accesses their app it redirects them to the this link https://accounts.zoho.eu/signin?servicename=PatchManagerPlusCloud&serviceurl=https%3A%2F%2Fpatch.manageengine.eu%2FcloudErrorPage%3Ferror%3DURL_RULE_NOT_CONFIGURED&signupurl=https://patch.manageengine.eu:443/signup.htmlZoho
Creating accounts map
Hello, I have a database of companies (accounts) in ZOHO CRM linked with ZOHO ANALYTICS. I have several informations on them, including Zip Code, adress, etc. I really need to plot them on an interactive map, but i have a problem using Map Charts in analytics
Zoho Book Integration - Actions not usable in new UI
Hello, unfortunately the new Desk UI is not realy usable, because essential functionalities are missing in the official Zoho Book Integration! For example, for accepted estimates only the option to "clone" is offered, in the old user interface the actions
My email still can't send error message 554 5.8.1 and all messages go to spam. please double check my email: @greenfieldoil.com
My email still can't send error message 554 5.8.1 and all messages go to spam. please double check my email: @greenfieldoil.com
Embeded sign Frame-Options issue.
Hi guys, we are testing the zohosign embedded signing feature, where we display a pdf in an iframe that a user can sign. This all works well and good, but we are running into a problem whenever the user clicks something like "download signed document",
Date change issue with function. HELP!
Hi all, I am having an issues that I want a date field to automatically update to be 5 days before another date field that I have created but although in the deluge console it is coming out as the correct date when I run the function all it does is copy
Fetch function not working for Zoho CRM
I have a simple flow setup from Zoho forms to Zoho CRM. Upon submission, the form creates a record and the flow creates another record. I implemented a delay, and then created a Flow to fetch the record created on form submission. However, Flow cannot
Changing API Name secretly appends __C
When I edit the API Name for a custom field, it displays correctly, but when I refresh the page I see that the system actually appended __C to the name. For Example: In API names I edit the name of a field to be Plantango_Id When I click on Save the screen
OAUTH_SCOPE_MISMATCH in Postman
Hello everyone, I ran into a problem when making an api request in postman. The API I'm calling will be "https://www.zohoapis.com/crm/v3/settings/modules" The error itself is the "OAUTH_SCOPE_MISMATCH: invalid oauth scope to access this URL" error. The
Faced Two type Issue!
Hey team, I have faced 2 types of issues with my account. 1) Unusual activity detected from this IP. Please try again after some time 2) Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Please help me understand why I encountered that problem
CRM | Create a connection to service: Zoho CRM -- scopes -- duplicate?
Also - is the the proper forum to submit potential issues/defects? In Zoho CRM Settings / Developer Space / Connections Create a new connection to Service: Zoho CRM Choose Scopes: filter .ALL Notice these two redundant scopes which I assume are a minor
I can´t activate my Journey - I keep getting this message - Create content for the "message"
I´m trying to activate one of my Journeys and I can´t seem to get though. I get this message : Create content for the "message" I've tried everything I could think off, but I can´t get pass this point. Any suggestions?
CRM | Create a connection to service: Zoho CRM -- missing scope? -- ZohoCRM.crmapi.ALL
From within Zoho CRM Settings / Developer Space / Connections / System Connections Open the Zoho OAuth predefined connection: Note that the scope is: ZohoCRM.crmapi.ALL Next - Use My Connections to create a new connection: Choose Service: Zoho OAuth Choose
Bulk Write API Job - Mapping to Lookup Field
Hi, I'm new to Zoho and I am working on writing a process to automate data imports to a company's CRM. I'm using the Bulk Write API with the Python SDK. I've successfully written to one module, "Contacts", but I have not been able to write to the "Licenses"
Unable to send message;Reason:550 5.4.6 Unusual sending activity detected. Please try after sometime. Learn more.
This is killing me! I'm trying to send out a press release to contacts!
Zoho Sheet View - Deal Module
The Zoho Sheets View just got a big update. Link to update summary is here https://help.zoho.com/portal/en/kb/crm/customize-crm-account/managing-module-views/articles/using-zoho-sheet-view#How_does_Zoho_Sheet_View_help_a_sales_rep There are a few great
Query That Is NOT A CASE SENSITIVE QUERY
Hi, How do you create a query that is not a case sensitive and will show all data that has the same value from the first word? For Example ================= | ID | Account Name | --------------------------- | 1 | Mike Studio | | 2
Why is notebook app so slow
I've migrated from Evernote Plus to the free version Notebook. I think there's a lot of potential to Notebook but it has to speed up when i open my personal notebooks. Maybe all the graphics and fancy cards are slowing down the loading process, i don't
AdWords information not coming on Zoho CRM
Integrated Google Ads with Zoho CRM, sent GCLID through webform to CRM.
Improvements to Bugs/Issues
Have a few points related to Bugs/Issues in Zoho Projects that would be of huge help if they're easy to address. The ability to tag a Bug as Billable/Non-Billable like with tasks Time/Costs spent on Bugs do not show in the Planned Cost, Actual Cost, Budget
smtp; 554 5.2.3 MailPolicy violation Error delivering to mailboxes
Getting this issue, I have read about the problem on threads in this forum already, unable to solve. Can i get help please. Action: failed Final-Recipient: rfc822;it@gardenedgingsolutions.com.au Status: 5.0.0 Remote-MTA: dns; mx.zoho.com Diagnostic-Code:
Not getting refresh token.
Hi, I am implementing application in iOS and android, in that i am integrating ZOHO CRM. In developer console i am adding client id with "client type" mobile. I use https://accounts.zoho.com domain specific. I and redirects URIs to may iOS or android application. I use OAuth2.0 for authentication, after that i use REST API to get "refresh token" but i am only get "access token". There are in bellow code to get token self.getCodeFromCRM(client_id: Client_ID, clientSecret:
Actual Costs - wrong
How can I make sure that only my actual costs - as the field is described - appear in the Actual Cost field? I have the problem, as already communicated several times to the help desk, that in some projects outgoing invoices are displayed as well as costs.
Checkbox Field Operators not working in a Conditional Statement
I am trying to use the Checkbox field as a boolean instead of a text type field. I used the Checkbox (true or false) in an IF statement to determine what text to show, but none of the operators seem to return the result I am expecting. Attached is a picture
Zoho Desk Mobile App - Duplicate Contacts With the Same Email Allowed
On the web version of zoho desk, duplicate contacts with the same email are not allowed. However, when creating contacts on the mobile app for android, multiple contacts with same email address are allowed to be created. There is no back end verification
Selection of Date field in Filename Option
Zoho Form is not giving a selection for File Name Option. Is there any way to take that field in File name. So Please, Provide that way to solve the a issue.
Amazon Sales Tax
We have our Amazon store set up to collect and pay the sales tax, but when the Sales Order comes through to Zoho from Amazon it also includes the tax, in it's own Amazon jurisdiction. Is anyone familiar with this situation or know how to resolve?
Not able to debug the issue that happens in the workflow function.
Hi Team, I am trying to connect an application to send an Whatsapp message, it is working fine in the other modules, but it is not working in the workflow function. I am not able to see the payload details also to debug the issue, so It would be grateful
Zoho Drive - Finder Integration
The file syncing selection in Zoho Drive is not available from the Mac Finder. This is problematic because if a file/folder is not selected in the Drive preferences, it is not visible from the finder at all, even if not sync'd. Example; our team shares
MTA dns; mx.zohomail.com
Zoho Help Desk Team, We are getting the below bounce back when replying to tickets within ZOHO. How do we resolve? This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE.
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