ZOHO Flow has No task history found HELP
Hi, I'm a novice to ZOHO and rely on learning as I go. I have followed ZENATTAS Tutorial on 'Shopify To Zoho Inventory Integration & Automation". Ive checked my settings about three times. I have a flow created based on this tutorial, and it seems to
Zoho Mail Subscription Downgrading Failed
Dear Zoho Team, Please help. We need to downgrade our Mail Lite Plan from 13 users to 11 users (number of user to reduce = 2 users). However, whenever we click the "Downgrade" button to continue the process, it always directs to this: which indicates that the downgrading process failed. Please help us to complete the process or guide us if there's something wrong that we can resolve immediately. Thank you.
ZDK getField doesn't work
I'm trying to get the value of a field on a canvas in a client script. It keeps returning null, though I'm sure some of the fields I've tested aren't null. Running the code below shows only getApiName to be available. The getValue method is unavailable
Zoho Desk insert templates button
In the new version, the insert template button on Zoho desk tickets page is not displayed.
Redirection in iFrames
Hi, I have a Form which is published. The Form directs to a Page on submission, which is also publushed. When I put the iFrame code provided for the publish Form on a website the Form works fine, however the redirect to the published Page does not work.
Control de versiones de API Zoho Integration Office
Ya hemos integrador correctamente la funcionalidad del API a nuestro sistema, en la cual tenemos como uso el edit y preview de documento. En la parte colaborativa hemos detectado que no se muestra el control de versiones de cambios en el documento. Hemos
Custom function - to fetch loginuser ID -
Use case : I want to auto convert an 'accepted' Estimate with two conditions into 'Invoice' and send it automatically to the buyer. The function is given below and working fine. But if some user generates an estimate' with the two conditions, it is executing
code: 'MANDATORY_NOT_FOUND', details: [Object], message: 'required field not found', status: 'error'
When i am trying to insert records in Zoho i get this error body: '{"data":[{"First_Name":"Harpal","Middle_Name":"singh","Last_Name":"Singh","Phone_Number":"7523338899","User_Email":"abc@gmail.com","Date_of_Birth":"2023-08-19","Address":"xyz","PostalCode":"120301"}],"trigger":["approval",
Error from API: "inactive user cannot access the api"
I am attempting to pull a list of users from the API. I have created an App and been through the OAuth process to get an access token. But when I call the API endpoint it returns the message: {"code":"INACTIVE_USER","details":{},"message":"inactive user
Zoho Marketing Font stopped recognizing French letters
Hi We have sent numerous campaigns in French using Zoho Marketing Automation. However, the last campaign prepared when sent as a test mail is not playing the French letters. Please help me as soon as possible. Regards Indo French Hub
Existing customer with new enquiry
How to capture new enquiries from the existing customer to track status, which can be done for the new customer as we create it afresh. However, we don't have option to create new enquiry from the existing customer so that they can also be equally t
cant register domain. it seems like somebody already used it
hi, while trying to register for custom mail domain it says this domain is already registered with this email id i*****@n***** which is quite shocking and frustrating at the same time. it seems like somebody mistakenly registered my domain and is yet
este domínio já está associado a esta conta
Registrei pelo registro br o domínio: eluengenharia.com.br, porem acredito que antigo dono tinha feito cadastro aqui na zoho email, fica aparecendo que o domínio foi registrado já, o dono do domínio agora e o João Victor A. N., pode verificar para mim
facing error 550 5.4.6 at zoho mail how to resolve it
Hello, I was trying to unblock my self in zoho mail and this screenshot tells me that I am still restricted what other ways I can do because emails are really important
zoho mail restricted
hello pls help me unblock my account: sadmin@generation-success.com I use the captcha awhile ago but did not resolve the issue
Quote/Quoted Products Function Issue
Hi, I have products on the CRM with a picklist field called Status that is set to Published, Draft or Pending Review. Products are added to quotes naturally with the subform Quoted_Items. I want to update a picklist field on the quotes module (called
How to get all open tickets per account including custom fields through API?
Hi, Currently we are trying to get all the tickets through API for each account. But the challenges we are facing: The accounts endpoint is not accepting a parameter 'page' to get more than 100 tickets. Endpoint: https://desk.zoho.com/api/v1/accounts/{accountNumber}/tickets?limit=100&page=1
Zoho Writer Sign API error R8020
Hello, I am trying to send to sign a document which has been merged and stored in Zoho WorkDrive using the Merge and Store Writer API. When I run the Sign API as follows I get an "internal server error": url = "https://zohoapis.eu/writer/api/v1/documents/"
Page Parameters broken with Page Variable Release
My page parameters are coming through as empty now that page variables have been released. I am unable to use the name of the page parameter to create a new page variable and I am unable to delete the old parameter to free up the name. I have tested a
Email through CRM
I am receiving the following error when trying to email through Zoho CRM. Any help would be appreciated. Thanks
Zoho Flow and Zoho CRM --> Invalid Data
Hello folks, I've created a flow at Zoho Flow to Add a tag in the contact in the Zoho CRM. The flow initiate with the creation or updated of the contact at ActiveCampaign and then the Tag will be added by the flow in the Zoho CRM. However, the flow it´s
Zoho CRM iPhone update, no longer about to see closed tasks, calls etc under Accounts
Previously when using the iPhone app, I could access everything from the desktop CRM within the CRM app, but now it shows no details. I've got the same Account open on desktop & can see multiple closed Calls, Tasks + open Tasks, but the App shows no
Can't create new account from quick contact create card
Hello, In the deals module for example, when we want to assign a brand new contact via the lookup field, there is an option for "Create new". However, as our Account Name in the Contact module (which is a lookup field, obviously) is mandatory and in the
HTML editor doesn't work
Hi, we have encountered some problems in Zoho Campaigns. We are trying to prepare a new campaigh but the HTML editor is not usable. After recent update of ZC the HTML editor has become very slow, it takes a long time to save changes, you can't undo recent
JS SDK for CRM and "PageLoad" listener
Hi Help please with JS SDK, I am not rly using JS besides for widgets. Not a web developer or something So I am trying create widget for CRM, alrdy have expirience with widgets for desk where use alrdy JS But for CRM i cant make work this code ZOHO.embeddedApp.on("PageLoad",function(data)
{
console.log(data);
//Custom
Please unblock my email.
I am not receiving new emails and I can not send emails because size Exceeded limits. But I deleted old emails and system inform: 0.02 GB of 5 GB Used. You can check: https://i.imgur.com/kpn14q5.png But, I have not sent or received email. Please fix.
For the love of God, Please make an investment into basic personalization.
Dear Zoho, I'm sure I'm not the only one who feels this way, given I've this request in your support fromuns dating back to the early 89's but it seems like all the products out there have a major flaw when it comes to customizing basic items like emails,
I'm not receiving the replies from my campaign in my inbox.
I created my first automation workflow and received a reply from a recipient but that reply did not show up on my inbox. I have set the reply-to address on my email address.
sending KB article links to other agents
I would like to be able to send a link to other agents about a new article when I publish it - but the link that works for agents (not a public link) is super long. Is there a better way to send a link or a way to shorten it?
adding a new email to my account
I added a new email to my account. Now it says to verify email address enter the OTP that has been sent to the new email address. Where do I find the OTP?
Old @zoho.com is now @zohomail.com
Several years ago I created this account and it was @zoho.com, now I see that it is @zohomail.com; how can I get access to my old @zoho.com domain, or access that old mail?
Time-based Automations updates does not trigger Webhook
Hi, When a ticket is updated by Time-based automation, it doesn't seem to trigger the webhook event. I looked at the ticket history for the problematic tickets, they were all changes made by action with this label: `Ticket was updated through a Time-based
COQL - DATE() function doesn't seam to work...
Hi, I'm trying to get the DATE part from a DATETIME and I always get "unsupported aggregate function", is there another function to do it? How can we do a SELECT with an GROUP BY on a DATETIME if you can't use DATE to group by DATE and not the full datetime
Cant recieve emails
i have added MX record and it has been verified, I can't recieve emails but can send. If i send email from other mail id, it reverts with address not found. Please resolve it ASAP
File sharing broken?
Did file sharing options change recently? The options dialog doesn't match the help documentation. I try using both "Members with Access permission in WorkDrive" and "Members of TCA team in WorkDrive" with edit privileges and the result is view only when
Multiple Ticket Classes
The number of Ticket Classes is increasing very fast for our event due to multiple ticket combinations. For example, we have five (5) ticket categories - Member, Additional Member, Non-Member, Youth and Guest. The Premium version allows five Ticket Classes.
Services can not be separated by Workspace in the Staff Booking Page
I contacted support with no luck and hope someone here might have a solution. I created a Workspace for my company and created three services. 15-minute discovery meeting, 30-minute deep dive meeting, and 1-hour comprehensive meeting. The staff I assigned
"Oops, something went wrong." on Google Drive import to Creator
This is peculiar, because I've been uploading records to my Creator app via Google Drive for over a year now, and it's always done just fine. However, over the last month or so, anytime I try, I get as far as attaching the file and then get a mysterious
Embedding an iframe size problem
I am trying to embed an iframe and only part of it is showing. I have several inches inside the template frame remaining, but the embed has a scroll bar at the bottom of the screen. It does not look good and I have to get this corrected. What do I need to do? Is there a way for me to enlarge the template frame or increase the margins within it? This embed is the main purpose of me creating this particular site so it has to work. Thanks M
Zoho Desk - Ticket Creation
We use Zoho to communicate with our end users as well as our vendors. It would appear that one of our vendors is also using Zoho desk and some ticket system which is creating a never ending loop of new ticket creation on our side as well as theirs. We
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