Continious freezing
Each time i start a new note, or even write in a current one, the app freezes and i loose my progress. It was working for a week when I originally got it then after it kept freezing. I’ve redownloaded, logged out & back in, and no dice. Can’t tell if
Category description
1. It is useful to describe each category, so [add a field for category description] and fill it! I think that this is the category for topics about this instance of Zoho Desk. Make us be sure about it! I see that topics in a category can be labelled
Trial to Free Version
Hi Support, When I was on a trial service using Books I had access to the 'Bills' function and created four transactions in Bills. I now have moved to the free version and 'Bills' is no longer a function that's available to me anymore. I now need to delete
Unable to access Instagram
Hi I am unable to log into instagram since Zoho is asking to log in through FB to connect to insta. I do not have a facebook profile / account. How to log into Instagram using insta username and password only and nothing with fb
E Way bill and E Invoice Query.
While Creating the E-way Bill for Invoice, the goods are being transported by Rail, I do not have any Transporter ID or Details. While Saving the e-way bill an error occurs as "Transporter Details required". Hence i am unable to create E-way bill. While
Unable to Integrate Zoho Sign with e-Aadhar
Unable to Integrate Zoho Sign with e-Aadhar and showing as "Not Supported" Already opted for enterprise plan
Not able to add .co domain in Zoho
Hi there, I'm not able to add my domain hifigadgethub.co in domain verification step. It keeps getting the error Oops! Invalid domain detected by the system. Please contact <a href=mailto:{0}>support-as@zohocorp.com</a> for further assistance. Please
Twitter not posting
getting the following error, Your account has been temporarily blocked from publishing by Twitter. Try logging in again to your account and follow the steps mentioned for account verification." Logged out and in both on twitter and from zoho, reconnected
Notebook Insert Code Issues
I am a Developer and I use Zoho Notebook for saving useful code and functions for future reuse. I save the actual Deluge code that I have written using the built-in 'Insert Code' button. The problem comes when I actually want to reuse this code. When
I have a finished good item that requires 4 raw materials to make it.
Hello I have a finished good item that requires 4 raw materials to make it. I created a composite item for the finished good and inserted the raw materials but when I make an invoice and sell the finished good none of items quantity gets decreased. Is
Regarding characters separation of complex word in Devnagari Script when generate PDF
Zoho writer is very compatible and user friendly. But I'm facing problem in DEVNAGARI Script /Font. When I write a para in Marathi (मराठी) in zoho writer and when I generate PDF the characters of Devnagari Script get separate. There is no proper font
Work flow not triggering-- in creator 6
I have an application. It has a Payment received form with the 'Inv/Ret' field, 'Amount', and 'Amount accounts' fields. My requirement:- When 'Inv/Ret' is null AND 'Amount' is not null and 'Amount accounts' is not null. It should send a mail to the login
Certain format functions not working
I use Notebook on my Mac for uni and have updated it twice over the semester break. Both updates seem to have the highlight option either disabled or not working. There's also a font colour button that doesn't seem to work either. This is only when using
CRM updates not pushing because of required fields?
The only contacts we have in Campaigns come from our CRM sync. We have two syncs set up - one for leads, one for contacts. I have workflows set up that are dependent on fields in the CRM, and use these back-and-forth to manage our segments. For example,
Incoming mail from wetransfer
Hello! Since the Worldwide Hacker Attack that took place some days ago we cannot receive emails from wetransfer.com. Prior to that we have used wetransfer with no problems and receive dowload links and notificacions in our Zoho accounts. Now we don't get any, and they are not in Spam folder. Is there some sort of "blocking" that is taking place? Thank you in adavance! Leandro.
Notebook hangs/crashes when moving window from one to screen to another in a multi-monitor setup.
The Mac application hangs with a spinning icon when dragging main window window from one to screen to another in a multi-monitor setup. Then 30(ish) seconds later it crashes and drops out completely. Reproducible on different monitors, and different monitor
Change image of customer from database
I'm trying to change customer profile photo in zoho crm and I'm using the condition for each status of customer I want to change the profile . for ex if he is from Asia I put specific photo if ... the profile photo is in format hexadecimale in Database
ERROR: An internal error occurred while adding your email address.
Hi, I have been getting this error all day, when attempting to create an email campaign AND automation. An internal error occurred while adding your email address. Please try again after sometime or contact us at support@zohocampaigns.com to resolve the problem. What would be the issue and cause this error? Thanks a bunch,
Operation permitted for paid user(s) only.
khale@tananplastic.com It has outgoing mail is disabled. When I try and enable them "Operation permitted for paid user(s) only" , message Appear. can you please help!! Thank you so much.
Zoho mail, delegated email, new email = blank screen
We can't seem to create new emails on a delegated email account. The editor is white and nothing shows. Is this a known issue that is being worked on?
Zoho Books API: Code 57: "You are not authorized to perform this operation"
Hello, I've been trying to setup API calls via TS/JavaScript, to create invoices, but keep running into code 57, when using OAuth access token flow, with scope ZohoBooks.fullaccess.all; Initiating the OAuth with; https://accounts.zoho.eu/oauth/v2/auth?scope=ZohoBooks.fullaccess.all&client_id=XXXX&response_type=code&access_type=offline&redirect_uri=YYYY
Domain Reputation plummeted after setting up a workflow. What Can I do now??
I set up an autoresponder on May 15, by May 31 my domain repulation went from high to medium, by June 27 it was low, and July 16 it was bad. I had just completed a major partnership with a large brand so we set up an auto responder to welcome new subscribers.
Create Journal API Issue
Request value : { "journal_date": "2019-12-20", "reference_number": "", "notes": "Loan repayment", "journal_type": "both", "currency_id": "460000000000097", "exchange_rate":"" , "line_items": [ { "account_id": "", "line_id": "", "amount": 5000, "debit_or_credit":
Portal and Main environment blueprint stages not aligning
Hi, We have a customer and order system using a portal account for our sales rep's to be submitting orders and customers. We've recently implemented the blueprint feature on the orders as order status management, we're finding that there is a delay in
Regular E-way bills cannot be generated by Zoho books for e-invoicing customers
We are over 10 cr turnover and enrolled under e-invoicing. We are facing challenge that whenever we are creating e-way bill via Zoho Books for customers having same bill-to and ship-to address (which is 99% of cases), e-way bill is generated with "Transaction
new calendar update causes duplicate invitations and reminders to be sent out when syncing with Google calendar
We found a huge bug with the calendar update and now (based on what Zoho support told me) we basically have to stop using the integration. We have always had our Google Calendars and Zoho calendars sync'd (we create events in Google Apps) so we could
Mails disappeared from Inbox subfolders
Since yesterday all mails disappeared from my inbox subfolders. What is happening here? Only mails in Inbox folder are still there. Please fix this as I have very important data in those mails. Is this a known problem? Never happened to me before. Here is a screenshoot...
Transparent BG on mobile devices.
Hi! I have a problem, on laptop versions all my newsletters look perfect, but on other devices BG of the email body became transparent. How I can fix it? In layout and other blocks I set up white BG.
Adding an expense doesn't allow Asset Stock account types
Using the Purchases > Expenses function, I want to record the purchase of inventory. These inventory purchases are materials represented in a Stock account type (asset account) until they are incorporated into a job that is sold, when they will be transferred
IMAP/SMTP not working on a single address
My email address linked through Thunderbird is suddenly not receiving incoming email to the inbox, but it appears in the app and on the website. I can send mail successfully from Thunderbird, but it does not appear in the sent mail folder.
error 553 relaying disallowed invalid domain
hello, when sending the email returns the following error:
ZOHO Projects Needs @Mentions
I am currently rolling ZOHO projects out for a team of 25 people. How can our team communicate with team members not tagged in tasks when questions come up? In our old oroject management tool, we could @mention other people on the team to bring them into questions, ideas, problems, etc. is there a way to do this? So far this feature seems to be missing in ZOHO projects and is one of the biggest concerns I have about making the switch. There are so many scenarios that play out in our office every
My Website is down
Can you please help me as to why my website has stopped working? Ventra IP are saying something has changed on zoho end.
Extremely Slow
Zoho is extremely slow. Almost all products, Zoho Assist is taking a long time to generate session id Zoho Social is not opening at all (even after multiple refreshes) What is going on?
Shared calendars are no longer displaying events
Hello, For years we've shared calendars on our website (free/busy only, no details) to allow client to easily schedule time wiht us. As of today, it seems the events which are in our calendars are no longer showing up on the shared calendars. The calendars
Quotation marks
Hello, Whenever I copy and paste text that has quotation marks, it comes out like this: \"Test\" Copying and pasting from external sites like Google come out like this, and it makes the rest of the text small as well: test I'm not sure how to get it back
Attach images to new Zoho Desk ticket
Hi all, I am trying to attach images to a ticket. I am using PHP and the Desk API and am able to create the ticket fine. When I try to attach an image using the below code, there is nothing in the response.. it is just empty and nothing is attached to
You don't have the permission to access Zoho Books Organization. Please contact your Administrator.
As we are trying to purchase Zoho Book again from the Zoho Inventory organization while accessing the zoho books from Zoho inventory-Integration-Accountant it gives the prompt -"You don't have the permission to access Zoho Books Organization. Please contact
Cliq Performance Issues, Chats not Sending or Loading
Hello Support, We are experiencing another issue with Cliq where we have the following symptoms. Previous chats do not load or error out. Chats not sending occasionally. Status updates are delayed or do not occur. Is there a known issue?
Can't login Zoho mail Android app
Hi, I can't login my account in Zoho Mail App in Android, seems the system directed me to the zoho.com.cn and said my account is not exists: Zoho账户不存在 Any suggestions? Web mail have no problems. BR//Wilson
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