Some mail user from organization not able to receive email on zoho mail from other websites (Shopify, etc..)
Some of mail user from my organization not able to receive email on zoho mail from other websites like shopify.com but other mail user able to receive. Example: abc@website.com not able receive email from Shopify, but def@website.com able to receive email
Issues with Importing zipped email from zoho export
I'm trying to consolidate extra accounts which really just need to be aliases of each other so I'm not paying for unnecessary accounts when I upgrade my Zoho account. I exported the extra account using Zoho, and then imported the zip file as it was produced.
Layers of Discounts in Zoho Commerce / Zoho Inventory
Hello, We use Zoho Commerce as our B2B online portal and Zoho Inventory for our inventory. We have our Franchise as our B2B customers. We sell Automobile Spare Parts. In Commerce, we have already set Individual Spare Parts as Items, The Car company to
Product Management based on Manufacturer
Hello, We are an Automobile Spare Part supply company. We have almost 20 suppliers who are manufacturers of spare part. Cumulatively, we have more than 100,000+ products from our 20 suppliers. The manufacturers release their price list after periodic
Formula Fields Not Updating After Workflow
I have a workflow that triggers a function to update a certain field. I then have a few formula fields dependent on that field. All formula fields that depend on the updated field from the workflow do not update until I refresh the page. Is this expected
Recource Utilization
We use Recourse Utilization feature. It is almost the best tool a Manager can have. But it has a Major bug that many times make it useless. The problem is especially in large tasks. For example 8hour work task but generally it a problem in every task. When u have planned 8 hours in a task and you have made 50% Completion Percentage this means that the task has 4 hours more to work. The problem is that the app does not calculate the Completion Percentage and keeps calcluating a split between days.
Zoho Sign Needs to be able to allow for signers and approvers to comment
Please make it possible for someone to comment and add their preferences or comments, change requests within the document. Which notifies the sender to update or respond to their comment/question.
Change Mailto Sender Name
Hi May i ask whether we can change "mailto:surveyinvite@zohosurvey.com"? We would like to replace with our own email address to address concerns.. How do we do it? SmallBestOriginalRemove
Distribution Email Feature | How to add/customized users names for Sender Info
Hello Zoho Support/Community, I am having an issue with the distribution email feature. I am trying to figure out how to configure/add licensed users as an global option in the Sender Info. Take a look at the following video for more info https://www.loom.com/share/88a208d5b8114241b38fa7f56809bfcb
mail doesn't work
We have a problem receiving mail from our customers. Also I do not receive a test letter from my Google account. What is the problem?
Settings CUSTOMIZATION Header and Footer I don't see any EDIT
Hi, Could someone help me? If I go to settings -> Customization-> Header and Footer I don't see any edit/copy/add new like I should. The first image is from tutorial and the second image is my view 1) 2)
Matching dates of 2 columns (fields)
Hello, I want to make a table with the number of visit reports created per person (counted number of visit reports created in a custom module in CRM) and a second column with the target visits (this is filled in a field on a report on each month created
Zoho Commerce Mobile Version not working
today Many option in Zoho Commerce Mobile not working like Sign-in, Signup, Menu etc. Please look into the matter urgently.
Unable to log in to accounts after DNS transfer.
I'm looking for some advice regarding email accounts that were hosted with Zoho, that now appear to have disappeared. I work for a charitable organisation that used Zoho Mail, but has recently transferred their domain to a new registrar. We've updated
saleiq {"error":{"message":"Invalid widgetcode","code":2411}}
你好，我已经在网站防止了代码，但是发现服务器一直反应非法的widgetcode ，我已经反复核对，没发现问题，请帮我查询下问题 widgetcode c2f8ec0xD3a6445C8Bf5F1A20210910B3390148E2937e4EADnPeUvb577f956bc <script type="text/javascript" id="zsiqchat">var $zoho=$zoho || {};$zoho.salesiq = $zoho.salesiq || {widgetcode:
How To Get The Data From One Form To Another Form
EX ; 1.I have enter details in Powerreading From 2. when i open report and i enter data values and dropdown values then autoplate next two fields 3. can help me 4. Add Attached Both Form Also can check it and tell me
Misclassified emails
All emails with tracking signatures have been classified as spam since last week. Could you please provide more information on this change and why users were not notified beforehand? It would be helpful if users could be notified of such changes in advance
Blacklisted (new domain)
Hello..... Our newly domain is blacklisted. Please help. Cannot send emails.
Cannot Launch Desktop App - Not able to process request at this time.
The app launched okay for a week or so but has stopped launching a few days ago. I have checked that there is no background process running that may be impeding this and found nothing in the task manager. I also restarted my computer which did not help.
Email alerts in workflow rule with placeholder show up a different value on date fields
Hello! I recently created a new layout for my team to create tickets, one of the fields for a type of ticket is a date type field (not a date-time, just date), then I also created a workflow rule that sends out an email alert to a user with the ticket
Unable to access ZOHO
Zoho free tier has stopped working on all my domains, dns problems
There are sudden DNS failures on all my free tier zoho mail accounts, my MX records are correct and present, it's just zoho doesn't seem to find them. I have tested 3rd party tools to lookup my MX records and they are there, this seems to be a zoho
Auto Populating Amount in Deal from Products Selected
I am trying to use below code found in a Zoho blog to auto populate an amount field in a Deal products = zoho.crm.getRelatedRecords("Products", "Deals", potId.toLong()); unitprice = 0.0; for each product in products { unit = ifnull(product.get("Unit_Price"),"0.0").toDecimal();
Problemas para recibir correo de verificación
Buen día. Tengo un mfajardo@aynitech.com el cual no puede recibir correos de verificación, se creo un alias momentaneamente para poder recibir correos, pero enrealidad su correo principal debería solucionarse, por favor alguna solución que me puedan facilitar,
Dashboard Filters Disappeared! -- Resolved
I have Dashboards embedded in several websites via the Embed API. Just today, the filter boxes are no longer showing up. I contact ZoHo support with no answers as of yet. Anyone else?
Sync between Desk <-> Analytics doesnt work anymore! Infinite loop?
Hi, since yesterday morning the synchronization between Desk and Analytics does not work anymore. It was synced and the subsequent sync has not been completed yet.
Show Higher Hierarchy Assigned Team Tickets for Agents with Lower Hierarchy in the same Team
Hello, we have the following problem: Some of our agents are higher in the hierarchy than other agents but in the same team. We would like the agents with the lower hierarchy to still be able to see and edit the assigned team tickets of the agents with
Mailchimp unsubscribes not syncing in Zoho CRM
I am having an issue where I sent out a campaign in Mailchimp and contacts that have unsubscribed in Mailchimp are not showing as unsubscribed in Zoho. How does this work? Is there a step that I am missing or something that is broken? I know that I have
ZOHO CRM Contact and Accounts not syncing with ZOHO Desk
I created a new contact in Zoho CRM yesterday (7/18/2017) but it is not showing up in Zoho Desk. I have Integrate Zoho CRM With Zoho Desk enabled. I am unable to create a ticket for my client because Desk can not find the contact that was created in CRM.
Emails from completed forms going to 'Junk' folder in Outlook
Over the last week the email address from completed forms has added 'via public.zohoforms.eu' to the address and is being picked up as junk email and people are not seeing the emails. Do you know why this changed from sending out of Zoho Forms with the
Notebook is blank in web application, but can see notes in Mac desktop application.
I have a notebook created, but notes added aren't showing in notebook in the web app (Ulaa in Incognito mode). I can see them when I click on "All Notes". When I use the desktop app for Mac I can see the notes no problem. How can I get them to display
When I try to add a new user to a Team in Zoho Project and click on "Update" I receive a "General Error"
When I try to add a new user to a Team in Zoho Project and click on "Update" I receive a "General Error"
Sending IP blacklisted by spamrl.com
Greetings, I already replied on someone elses topic that i have a similar issue, but since this is urgent I thought it might be better to start my own. Our client is reporting they can't send any emails, from the error they sent me it seems your sending
Flow Delay and Filter Decisions Not Working
Anyone else having issues with flows? I have now at least 3 flows that all of the sudden stopped working, and support is super slow. These flows especially are key to operating our business, and now not working we are struggling. These flows have worked
Weak search function in Mail
Dear Zoho Mail Team, I sent you a question about search function in Mail about two months ago. Your answered: "We do not support any wild-card search except text* form, where the text is the starting letters of the search string. Sorry for disappointing you, but we do not have plans to provide support to extensive wild-card search other that this even in future." I do not understand your position and would like to discuss that problem in public. Any organization and even private users have lots of
Spam issue related to ZOHO IP
Hello, I having an issue with emails arriving to SPAM folder on Office365 and after analyzing the header of mail on recepient side, we found this sender4-op-o16.zoho.com 136.143.188.16 can you please help ?
MX Records Problem
Can not verify MX Records for hypestudio.ro
Can't connect to Outlook
I have reviewed prior threads, but do not find the links on my account. I don't think I have TFA or MFA enabled, there is no button to disable them.
Email Bloqueado
Por favor desbloquei meu email. contato@luizgustavoeng.com.br
Other User from zoho desk cannot trigger the custom function workflow only the sysadmin
We were having issues with our custom function workflow where other users from Zoho Desk could not trigger the custom function workflow when updating the ticket, but when the admin updated the ticket, it triggered the workflow without issue. Is there
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