Notice: Undefined offset: 1 - ERROR while searching for records
Hi I'm currently integrating our plattform (php ecommerce) with zoho crm for a client. I've successfully installed the php sdk and got it working by obtaining access and refresh tokens. Now i'm trying a simple request and it's returning me this error:
BOOKS CANNOT ACCES DUE TO CUSTOM DOMAIN ACTIVATED
I cannot access my zoho books due to custom domain enabled anyone have solution for this ? i had sent multiple mails to support team to solve this ..
Zoho CRM is so slow here in Indonesia
Hi, Currently I am in Enterprise trial version. I really love continue to use Zoho CRM since it almost perfectly fit to our business need. but unfortunately the Zoho CRM web is often so slow. I am in Jakarta, Indonesia. the web is so slow in here, it
Notes transcribed on the Mobile App do not not appear on the Desktop version.
I have recorded Notes on my mobile phone and the transcriptions appear on the phone. When I look at the same Note in the Transcription area on the Desktop version there is nothing there. Is this a Bug?
Zoho campaign lists not Showing on Landing page integration
Hi! I run an account with a lot of segmented lists. We are experiencing an issue when trying to integrate with Zoho Campaigns, where only a few lists are displayed and we cant choose the one we need. Please watch this recording to verify the issue: https://www.loom.com/share/42cf07e7743541f2acc1869c96b02acb
Cant delete domain from landingpage domain lists
Hi! Cannot remove a domain from landingpage domain lists. After clicking on the button, an error appears without text and nothing happens. This prevents me from using this domain (with WWW) on Zoho sites
Unable to delete images in File Manager
I am currently unable to delete unused images from a landing page in the File Manager. When I attempt to delete an image, I get an error message: "An error occurred while deleting resources." the I've tried logging out, logging back in, and refreshing
Where did the module suggestion go?
By The Grace of G-D. Hi, How are you? It used to be that, in Deluge editor, when you write "zoho.crm.getRecords(" - It will prompt you with a list of availible module names. It stopped working about a week ago (That is when we noticed it). Why?!?!
Zoho landing page builder loads so slow
It is often for my account and other users to experience slow loading like this (sometimes even for more than 15 minutes). What are the problems and how to solve it? The internet connection are fine.
Workflow Rules Not Triggering
Hi all, Workflow rules that were working up to about a month ago, specifically for accounts that have 1 field modified with set conditions, that schedule emails based around these conditions, are no longer working. I was originally told to add the "unsubscribe"
Error Publish Custom domain
Hello Zoho . My custom domain can not published on zoho landing page. There is an explanation that "PAGE PUBLISH ERROR". Please help me to solve this problem. . Thank you
Incorrect Unread Email count
Hi, In my Inbox, I have only two unread mails, but it shows me three (in Inbox as well as in Unread). Please find the screenshot below.
Sorting related list module in Accounts CRM Mobile App
Hello, On iPad we use ZOHO CRM Application. We have a related list (coming from another Module) that is showing reports in Accounts Module on each account. These reports in that related list are imported recently which I think is the reason of our problem
Cannot edit / access new Flows
I created a new flow, testing it and was working fine. Pressed "PLAY" and did some other work in Zoho Creator. I came back to the Flow to edit but cannot. I can see the flow running in the Dashboard and see in in TOP 5 but I cannot edit my flow. My custom
TeamInbox Rules : Tags actions
Hello, I'm taking TeamInbox in hand. Sorry if i'm wrong, rules are heavy to manage (beacause of an issue ?). After many test it's apear that : if actions to perform are multiple and one can't be done, any actions ocurres. For exemple : Adding a tag witch
Unable to schedule meetings
Hello I am unable to schedule recurring meetings in Zoho CRM Calendar. It says unable to complete request.
Access to be given to the user for a Custom Report/General Report
Hi All, I want to give access to only to a specific general/custom report for a user. Is it possible to do the same. If yes, please let me know the process to do the same
ZOHO CRM App device restriction
Hello, Is it possible to restrict phones using the ZOHO CRM App and only allow iPads for use ? I found the option to allow IP adresses but this doesn't solve the issue. Is it possible to add restricted IP adresses ? Thanks
Email Error
Hi Team, Good Morning. Please advise on the below error that I'm facing right now. I can't reply or send a new email through the team box. I have attached the screenshot of the email view. Please advise. Thanks
My email is blocked
Greetings, Hope this finds you well. I'm facing the following problem and would like to fix: Email outgoing for your Zoho Mail account has been blocked
My email cannot receive email from IP: 103.7.8.96
Hello Zoho, My email cannot receive email from IP: 103.7.8.96 and gets the response "554 5.7.1 Email cannot be delivered. Reason: Email detected as Spam by spam filters." can you help me check for this problem? i have set spam control but it doesn't
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
I cannot send emails off my email with Zoho
554 5.1.8 Email Outgoing Blocked
I'm receiving the error "554 5.1.8 Email Outgoing Blocked" across all my users. May I know the reason for the block and what steps should I take to remove the block?
Sorry, we are unable to process your request. Please try again later. For assistance, contact us at Zoho.
Hi, a user of the CRM is trying to send an email. That's the message she gets "Sorry, we are unable to process your request. Please try again later. For assistance, contact us at Zoho." Everything looks fine from this end. What do we do now? Her email
Deleting Products used in Quotes/Sales Orders Problem
Hi everyone, So we want to delete 75 products and replace them with products from another vendor and different product code. When trying to delete, I get the following warning: Sorry, you cannot delete the product(s). The product(s) cannot be deleted
Not receiving mails
I can send mails and receive replies on that mail from zoho mail inbox. But I'm not receiving a direct mail composed from my gmail account.
Zoho Projects App Timesheet Templates Not Showing Up
Timesheets Templates are visible on the web version but don't show up in the mobile version, do i have a setting wrong?
I have an Error while Forwarding my Email
Hello, Mail forwarding does not work. I use Outlook and have an email address as support@xxxx.com and set up a forwarding rule to zoho desk (support@xxx.zohodesk.com) (support@xxx.zohodesk.com) I followed all the steps on this article however, when I
My Open Tickets View Not Working
Hello! We are seeing that the My Open Tickets view has changed to now include ALL open tickets, not just ones assigned to that agent. Has there been an update recently that would have impacted this functionality? Or is there a bug currently affecting
Appending Data Export not working
I am trying to export data on an hourly basis from Zoho CRM to Zoho Analytics to Zoho dataprep then to a SQL Database. I originally set up the export to Append the data but this deleted all data in my database and only exported the new rows, I then changed
IMAP blocked
Hello, my IMAP access has been blocked after using a VPN. How can I unblock my account?
ChatGPT with saving user context
Hello, everyone! I've encountered an obstacle on my way that I can't solve. I want to create a Zobot instance connected to ChatGPT. I want to chat with ChatGPT while saving previous user questions (context). So, I have created a Zobot instance with codeless
Google Analytics 4 not tracking SalesIQ
We installed the G4 through GTM. Activated GTM and G4 on zoho and installed the widget code through GTM as well. Analytics isn't showing any events related to SalesIQ at the moment.
Pop-up Display.
Hello @Zoho Marketing Automation Team, Could you update us if you have anything in your Road-map (or) Pipeline on the below requirements? ・Differentiation of pop-up display based on user access information and action history. ・Distinction of pop-up display
issue uniforming crm data using data prep
Hi, i have tried to uniformize the CRM some data values using Dataprep. first of all i have imported my leads and contact into Dataprep using the native import module. after i hav applied some rules on some columns (I only change the text case from UPPER
Booking Page Not Showing Available Dates
Our booking page isn't showing the available time and dates to schedule an appointment. The dates are all greyed in the calendar and I can't click on it to see the time. I've tried configuring it with the working hours, but then it only shows two dates
Bulk edit lookup field
Im my form (MONEY) i have one old field CURRENCY (type string) with several pre-choices (usd, eur, lkr, etc). I have created new form (currencies) and report with these choices (usd, eur, lkr etc) to use it like lookup. I have there such fields as: Country, currency code. In my MONEY form i have created new lookup field NEW_CURRENCY (Bigint) witch takes data from new form (currencies) with specified criteria (country). But bulk edit do not allow me to edit this lookup field in old entries. What should
Projects mobile app timer doesn't work for team tasks
I'm assigning tasks to teams so I don't have to make everyone owners of every task. Projects is configured to allow timers for all project members, and the timer works fine in a browser. The mobile app doesn't offer a timer for tasks assigned to a team.
Zoho Books API Authorisation - Registering as self client
Hi All, Please can someone advise me on how Books API authorisation works for Self client. Can it work? I don't want to build an application, but rather want to just read data for reporting purposes. The issue i'm facing specifically is around the redirect
Google Chrome is labeling mail.zoho.com as Dangerous
As the title says, Google chrome is warning me about accessing zoho and sometime blocks loading an email. Check attachement!
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