Footer and Page No not taken in Record Templates while send as PDF attachment
Hi team, We have Added Footer and Page no in HTML Page. When we access it on page and make print then it will display. but same code added for Records Template that to send as PDF through email in attachment, but the footer/page no will Not added. How we can do ? because no of pages will be there.
Segment Not Applying Criteria Correctly
When trying to view my contact segments, the system appears to completely ignore the criteria I've set. The list of contacts shows all contacts, not just the ones that are supposed to be in the segment I'm viewing. But when I click the "Total Count" link,
Can't connect Messenger with SalesIQ
When I try to do an integration between SalesIQ and FB Messenger I have got a problem. I am loged-in in FB, Then on Second step, when I have to choose Company's FB Page there is the page name but with red Attention sign - see attached picture. I can't
HTML for email templates - where's the reference documentation????
I put HTML into a crm email template and it makes it through to gmail perfectly. Put that same HTML into Zoho Subscriptions and it severly pukes. Why the h#77! can't this "common" capability be shared between the solutions???? Why is there no HTML reference for zoho email templates. Can anyone point me to a credible reference document/guide?
Marketing Automation Lead Gen form
Hi, where I can get help with the forms? I tried to do a lead gen form from Elementor form from our Webpage. And add after submission the leads to the mailing list. But it doesn't work.
Data sources are not showing for connectors
I have created connector but I could not see any connector information while trying to connect with data source. Please refer screenshot for more details. Kindly help me.
Field Formats magically displaying different formats than preset (date, time)
This is a curious but - for us - crippling issue, and it has surfaced completely out of the blue. Throughout various Modules we use date and / or time fields for related data. For example, date of birth, date of appointment and so forth. This morning,
Hi, How do I hide fields in a form in Layout Rules?
Hi I have Layout Rules working well BUT I am Showing Sections I need But I can't seem to work out how to only show fields in the section / Hiding the others - what am I missing
Can't get verification invitation for new users created
While trying to create an new agent in Zoho desk,The invitation isn't received in the email inbox.
email not sending
I got a notification that my SPF record isn't correct i corrected it and i can't still send out mails i get this error
Unable to sign in. Try again or create an app password for this account.
Hi! Can you help me with this issue? I was able to login my Zoho using my outlook, but 2 days ago, its's not accepting the password. Not sure what to configue in my Macbook. Thanks!
is zoho blacklisted by Meta(facebook/instagram) ?
hi, I created a email "contact@hellorohit.com" . i have sent outgoing email from this address and i have received incoming emails from gmail,twitter and github. But when ever i try to signup for Instagram , Facebook the email does not come. i have tried
Super Admin has to contact administrator??
Received this error trying to set up the Tasks App.... but I'm the super admin of our org. How do we get around this?
Showing All Channels in Help Center is Problematic
Hello: There needs to be a way to disable channels featured in the Help Center. Nobody in our industry uses Twitter or Facebook and it looks like we are being unreachable by not setting up the Feedback Widget. Is there any way this can change? Also, there
admin access issue
Hi team I have admin access but I am not able to assign the course to the new hire, please help on this issue ASAP
Admin Console can't be found, Mail Admin app not working
Nothing is showing up to find the Admin Console while in the browser version of e-mail. Downloaded Admin Console app, logged in...and only getting "Operation not permitted" for everything. Money was already taken out of my account...
Docs Not Opening
Since the site was down for maintenance yesterday none of our documents will open. We have a combination of word, excel and pdf all in zoho formats that used to work perfectly now a message comes up to try to restore to a previous version when you attempt to do this it does not allow you to save or export the previous version or do anything with it. Any help would be greatly appreciated.
Issue connecting to API on another site
Hello, I'm new to SQL and calling API's - it looks like Zoho Analytics can help me a lot. I'm wanting to import my data from https://convexvalue.com/l The SQL/API documentation can be found here - they have an example JSON query. https://convexvalue.com/docs/#/sql
Changed hosting for domain, Zoho mail stopped working
Hello masters. I have changed my hosting for my domain yesterday. I have changed DNS records of only A point. Now my Zoho mail is stopped working. Please suggest me for a DNS records configuration. Thanks
Can anyone ask Zoho mail app to make multiple accounts in the one screen?
I have multiple email accounts and I have to switch accounts in the menu of Zoho mail app every time, and I always miss emails in the other accounts that not showing in the current screen, why does Zoho make the mail app like this? TRANSLATE with x English
Please investigate - 3rd attempt
Hi, I have tried in the past to get this resolved, but your replies and help hasn't worked so far. I cannot access my Zeptomail account - I just get a blank screen and a 401. Your previous responses from helpdesk saying I don't have an account isn't correct.
Outlook Actionionable Cards is no longer formatted in Zoho People emails
We have authenticated and integrated Micorosoft Office with Zoho People. We enabled Outlook Actionable Messages. It was working but now the emails are no longer being formatted with buttons and instead appear as regular text emails with a link to approve
Non-static method zsign\ApiClient::constructErrorMessageFromAPIResponse() cannot be called statically
Hello - I sent this before but not sure you received it as I was not logged in to my account. We get this error now when running on the server - we never used to get this error before! Non-static method zsign\ApiClient::constructErrorMessageFromAPIResponse()
Cvent API
We run our annual conference registration through Cvent Event Management Software & Hospitality Solutions | Cvent UK we want to find a way to API between both so that the registration system can pick up member types and apply a discount - has any one
please reactivate y acount
zation, Eric Lalta Events LLC (Organization ID: 801670258),
Last line of export file missing
Some time back (Jan 10th) I reported to Support that we were regularly finding that the final entry in an exported list was missing from the Excel file generated; we were having to export the reversed view order, copy the first line of that, and paste
Unable to pull all the characters inside one ticket thread. Only returning the summary with 183 characters
Unable to pull all the characters inside one ticket thread. Only returning the summary with 183 characters via deluge function in ZohoDesk // sample code ticket = zoho.desk.getRecordById({orgid},"tickets",tixId); // returns the ticket based on ticket
Bulk Close Selected Tickets Not Possible
Greetings Zoho One of the limitations I've found rather frustrating within Zoho Desk is the inability to bulk close certain tickets. When searching a specific criteria, you are able to select all tickets shown in the search results, but the close option vanishes allowing me to only 'merge' said tickets. Often I can find myself with sometimes 100+ tickets that need closed and I have to close each one individually which is very time consuming. Please could you add this feature, or let me know if there's
Importing a project from Zoho Projects into Zoho People (we have over 10,000 projects
We have over 10,000 projects and we need to import an old project (a job is missing from Zoho People that is present in Zoho Projects). This import window only shows two to three projects at a time. It is impossible to scroll through 10,000 records 3
Notifications are blank. I get new notifications on my phone, but Im not getting anything on the web.
No new or old notifications are showing.
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Tenemos el dominio GRUPOREYNOSO.COM, al querer crear un nuevo usuario nos sale el mensaje de error: AS101 Este usuario no puede agregar en Zoho. Comuníquese con support-as@zohocorp.com para obtener más detalles. Gracias por tu apoyo. Saludos Franklin
use zoho.desk.getRecords to look for a specific agent using email
Is it possible to use zoho.desk.getRecords to look for a specific agent using their email? sample from https://www.zoho.com/deluge/help/desk/get-records.html does not provide a proper example on how to use the query_value parameter. Can anyone provide
Unable to filter records contacts by email status
Super Admin in our company can filter records by email status as open but employees who are part of standard profile cannot see these filters. Bigin team - it is necessary for every user to identify contacts/leads by status of activities so they can take
Website with field that is not saved
When typing username, password, and another field named "company ID", the username and password saves into vault but the 3rd field does not save. With other programs besides vault, I can right click and click "save password" where it gives me the chance
Zoho Recruit constantly times out
It's impossible to use a product that times out 85% of each day since I've signed up for trial. There is no good excuse for this. Where is the server after ZOHO-CORPOR.ear3.Seattle1.Level3.net [4.16.169.214]? Inquiring minds need to know before we pay
Send and Close button selects the wrong Closed Status when there is more than one configured,
We have added a new closed status of Idea Logged. When we choose this it closes the call as expected. We have another team that assess the ideas outside of ZohoDesk. The problem we have is that when we use the Send and Close button on a Ticket it now
Understanding Data from Email Reports
Hello! I'm trying to understand how the data featured in the Email Analytics report is generated. Below is data from two CRM users: Month Sent Responded Replied Received User 1 January 2023 7 5 1 1 February 2023 28 4 2 1 March 2023 71 6 8 1 April 2023
Account block information
Account block information Your account info@hibiscus-land.com has been blocked due to security reasons. Click here to read about our usage policy. Blocks list Web block: Suspicious login activity. Mail Outgoing block: Suspicious login activity. IMAP block:
Zoho People Error: "Sorry! Server error occurred."
Is anyone else having problems changing the names of clients in Zoho People? I tried Ulaa and Chrome. I get this error: Zoho People Error: "Sorry! Server error occurred."
Zoho lead module and gravity form custom field mapping not working
I am trying to pass gravity form data from my website to Zoho CRM lead module. I have created custom field in lead module, mapped both gravity form with Zoho properly, still not receiving the data. Please help me to solve this issue.
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