CRM for Gmail issue
Recently the "hover" function - Search for email in CRM - stopped appearing. I use Chrome 106.0.5249.119 and have uninstalled and re-installed the extension with no luck. Without this functionality, it's lost of a lot of its benefit, especially since
Time Zone Managment
TZ management and options within Zoho Apps is decent, but ensuring correct time zone management across connected Zoho Apps is nearly impossible. One simple solution would be to add shortened time zone suffixes to each and every time/date stamp. For context:
https://recruit.zoho.com/recruit/private/json/Candidates/uploadDocument?authtoken=<token>&scope=recruitapi Not Working for PDF Upload
Hello, I get an internal error when I try to upload a PDF resume through the uploadDocument API call. uploadDocument help.zoho.com However, the upload works when using a simple text file. I tried multiple PDF files and got the same result. Simple Txt
Unable to generate new refresh token
I was not able to generate new refresh token , can you please help me with that.
Zoho Booking Integration Block In Sales IQ Is Not Compatible With WhatsApp
Zoho Sales IQ recently added a feature to integrate Zoho Bookign with Sales IQ using the integration block. It really helped a lot in making the appointment booking process smooth through the chat window itself. But here the major issue I can notice is
Workflow Function mixing data between records
We have a number of workflow functions and suddenly the data is being mixed between records, the functions have been running successfully for over 2 years until last week. Below is the function and the highlighted error
Zoho writer merge and send for sign
Hi, I have been using writer template to merge data when a form is submitted and send it to sign collection. It was working well until yesterday all of a sudden it stopped working. Zoho form to writer template merge is successful but it fails to send
Dates Skipping when value is NUll
I am trying to combine two tables so I can create a burndown report for marketing budget One Table is "Marketing Burn Down Budget - Daily 2023" which is just a table that contains each day of the year, and starts at $500k then drops incrementally each
Discounts With Avalara
Hello, When Avalara integration in Zoho Books is enabled, discounts only have the option for currency. Percentage discount is not possible. I am sure this is a limitation due to the calculation of tax with Avalara integration being based on a percentage
I need to delete my account.
Hello, my IT team at SpotOn says that I need to reach out to you to delete my account. This is what I was told by them. "We've deleted you as a requestor from the old Zoho ServiceDesk Plus Cloud instance. Any further action you'll need to take up with
Form Span issue
Hello, I'm trying to set up a calendar but even after adding additional restrictions (1st image) I can see the whole calendar available (2 &3 images) Please advise.
Your account is not accessible via IMAP due to excessive usage - Outlook 2013
Good evening, I have one of our staffs email addresses which is recieving the following error in Microsoft Outlook 2013: "Your IMAP server wants to alert you to the following: Your account is currently not accessible via IMAP due to excessive usage: Kindly
Unable to send message reason 550 5.4.6 unusual sending activity detected please try again after some time
Hello I'm unable to send any emails because I keep getting this error Unable to send message; Reason:550 5.4.6 Unusual sending activity detected. Please try after sometime I have literally sent less than 10 emails today I'm not sure why I'm getting
Anruf lässt sich nicht protokollieren - englische Status "Completed" anstatt deutscher Status "Abgeschlossen"
Version: 3.7.5 Sprache: Deutsch OS: iOS In der aktuellen Version lässt sich der Anruf nicht protokollieren, weil der Status "Completed" (in englisch) gesetzt wird. Da es diesen Eintrag nicht gibt, wird nicht gespeichert. jetzt muss manuell aus der Liste
Email Bounce - Please turn on SMTP Authentication in your mail client
Good evening support team, We have an email recipient that we get an email delivery failure on. The bounce reason given in the report is: "Please turn on SMTP Authentication in your mail client. sender11-op-o11.zoho.eu [31.186.226.225]:17058 is not permitted
Resume api stopped working
Hi, it seems that your API for the resume parser is down as it is now returning an internal error. When can we expect it fixed? We have already emailed support with no response
Automation on Flow doesn't work because I am not able to connect Zoho Survey and Recruit to flow
Hello, I am working on recruit automation where the candidates after they apply if they fit the criteria should receive another survey (that in this case is sent automatically via zoho email, and in that email, they can find the survey link). However,
Error code 550, I can not send emails
Hello I can not send emails to the address contacto@angelmunoz.com.pe Can you help me solve this problem? This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients.
Zoho Flow - Zoho Workdrive > New Zoho Sheet > Zoho CRM
Hi, I have a Zoho workdrive that I want to keep checking to see if new sheets have been added or if previously added sheets have been updated. Once a sheet is added/updated I want to get the data from said sheet and use this data to create/update a record
No longer able to choose/pick participants in calendar invite
Last week everything worked fine. Today when creating a new calendar event I am no longer able to add/choose participants from my contacts. Previously I would start typing their name in the participants field and it would autofill from my saved contacts.
Unable to send and receive emails
Hello, I have been unable to send or receive emails for a number of days now. I just sent a test email to myself and another user and neither of us received the email. I received an auto-email Friday about a delay; but had no idea, my email was not working
IMAP issue using Apple Mail OS 12.6.3
My Mac ap is often stuck on "moving messages' and I don't seem to be able to fix it. I've tried disabling the account but it just sits there, unable to get new mail. Has been doing these for a few days now.
LinkedIn scheduled posts appearing as posted in ZC... scared the life of out me😂
As it says in the title. I've just scheduled a LinkedIn post on LinkedIn and it's appeared in the posted area of Zoho Social. Attached some screen grabs.
ZohoAssist emails from ZohoDesk not going out
When our agents click the Remote Assist button on the bottom of the ticket, Choose Remote Support, and click Start Now. The customer does not get an email. If we go to assist.zoho.com and send an invite, they do get the email. I have made a ticket where
Very Slow Downloads to Mac mail
For the past few days, emails have been downloading too slow to be usable in Zoho to my Mac Mail client. I don't have problems on any other mailbox and have rebuilt the mailbox. Any issues with download speed?
ip block by Trend Micro
https://servicecentral.trendmicro.com/en-US/ers/ip-lookup/?ip=136.143.188.54 all email can`t sent, ip blocked by trend micro 4.7.1 <>: Recipient address rejected: Mail from <136.143.188.54> was refused due to the sender IP found in ERS-QIL. For details,
Configured MX records but MX verification fails
Hi, We recently had a problem with the domain, and it expired. We've set it up already, but we are having troubles with sending / receiving emails. The domain is xgramos.cl, I've already looked up in other threads that report the same issue, and I believe
Recurring appointment issue using CALDAV
Hi, Having problem when creating a recurring calendar meeting in iphone which syncs to Zoho using caldav. Appointment looks correct when 1st created on iphone, however when synced to zoho, it redults in an open-ended appointemnt with continual appointment
Can't configure MAILER_DSN for ZOHO email
I tried to follow those steps: https://ourcodeworld.com/articles/read/1178/how-to-send-an-email-with-a-zoho-email-zoho-email-smtp-account-in-symfony-5 and it doesn't work. I constantly get: Failed to authenticate on SMTP server with username "<my email
someone registered my domain in zoho
I need to register my domain in zoho mail, but the platform tells me that someone else has already registered it, how can I validate that I am the owner of the domain? my domain is farotecnologia.com
CRM cannot be used because of SalesInbox
Hy, We have Zoho's Enterprise with 8 users, additional storage, and premium support We have been deeply disappointed with SalesInbox. Despite trying to use it, it still does not work properly. It does not perform the tasks that every MailClient does -
Contract Fields not showing in CRM Module for Mapping
I've created a new contract in Contracts which has entries for #PARTY A#, #PARTY A Address#, etc. But when I go into the settings of the Contracts Extension in CRM and try to map those fields they aren't showing for my new contract. If I look at one of
ZohoMail: Text Search is not returning any result.
Hi. I am trying to use text search and it is not returning any result no matter what word I search for. We have a bunch of resumes from naukri.com, and they all have applicant and naukri word in the subject. When I search for applicant or naukri, nothing comes up. Infact, irrespective of the word, nothing comes up. To me it looks like as if the index/catalog is broken. -R
Mail search not returning results
Search in mail is presently badly broken, not returning most results, anything older than a couple of weeks is not found. I have sent message to support@zohomail.com but did not get any autoresponse or anything so don't know if the ticket has been received, or not. Redacted screenshots showing emails i folder, and not able to find in search, this is not limited to just those emails, all emails are affected, all searches. Seems like your search index is majorly messed up.
Caixa de saída bloqueada. Como desbloquear?
Olá, meu e-mail contato@pecasparacaminhoesvolvo.com está com a caixa de saída bloqueada. Não consigo enviar e-mails. Acredito que tenha sido porque mandei o mesmo e-mail varias vezes para um cliente, por que ele não estava recebendo.
Can't recover mailbox after deleting user account.
I've deleted user account linked with one of mailboxes. After that mailbox is unaccessible and I can't add it's address to another or new account. Can I get mail address back. Mailbox was empty.
How to change currency symbol Sfr. to CHF
Hello, I just notice in CRM, being in Switzerland we use Swiss Franc. The international symbol is CHF. However it is displayed as Sfr, that is the swiss german writing of the currency. How can I get the CHF symbol instead ? In the Deal module Thank
Remote Invite email not being received.
I've had customers report they're not receiving the remote assist email invite when I send via the ticket. I've since tested by sending to my own email address and confirm nothing is being received. Invite emails are being received if sent directly via
clear all the data
kindly need to clear all the data from my app trying to buy the app but need some help to understand it
Email blocked
Good morning, gentlemen of zoho, at this moment one of my emails is blocked, specifically resolvespsg@suppliespsg.com The reason given is for Spammer, but this email is only used to communicate with our customers and various things of my company, I would
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