Alias Set To Mailbox Address, Not Receiving Email to or Able to Send email from Super Admin address
My super admin email is set, but the email for super admin profile does not show in my zoho mail box for that account. It has one of my aliases set as the "Mailbox Address" in control panel so I can't delete it. When I go to the mailbox, the alias is
Search Records "in" Criteria Responds Empty
I am looking up multiple records in a linking module, linking Contacts and Accounts (which I've renamed to Entities) called Entity_Members. I want to get a list of matching Account IDs based on a list of Contact IDs through that linking module. I was
Zoho Desk 3CX installation
Hi all, i hope someone can help me: The following is happening when i try to install 3cx from the marketplace, i can fill in all the requested information but when i click on install i am getting an error which says: function does not exist on assumed
Error code: 554-554 5.2.3 MailPolicy violation Error delivering to mailbox
Hello I’ve been getting this error code every time I send a mail to a colleague. This Pearson also reported not being able to receive any mails and getting the same error messages. Can you help solve this issue?
Delivery Status Notification (Failure)
Hello, good afternoon. We are having problems with Zoho email, and we are not receiving any email from customers. When we send an email to the address "hola@repararllantas.com" the following error appears: "Delivery Status Notification (Failure
SMTP SERVER DOWN
It's been 3 days since my emails are stuck in the outbox of MS Outlook 365. No emails from any of my 3 zoho emails are going through. There is no way of reaching out to the support team and this is very difficult to resolve. can someone assist here?
PST Migration trouble
We started the Migration last night. It went through the "first round" just fine. But when it tries the 2nd step ("Uploading Mails"), it sits at 0% for a VERY long time, eventually gets to about 4% and then displays a message that it is complete but it failed. When we look at why it failed, it says that it timed out. I have emailed the log files (and attached them here) and screenshots but I'm not getting a response from Support. Please help us complete this migration process as soon as possible
MENSAJES SALIENTES BLOQUEADOS
hola, solicito que puedan desbloquear mi dirección de correo electrónico, ya que no puedo enviar correos a nadie.
CORREO BLOQUEADO NO PUEDO ENVIAR MENSAJES
AYUDA, HACE UN AÑO SE ME BLOQUEO UNO DE MIS CORREOS POR ENVIAR A MUCHOS DESTINATARIOS, NECESITO POR FAVOR QUE ME PUEDAN DESBLOQUEAR, GRACIAS
IMAP - This feature is not available for your account
I am unable to access my Zoho Mail account using IMAP. The server returns the following error message - You are yet to enable IMAP for your account I checked mail settings in my account and under IMAP it says - This feature is not available for your
Copying by IMAP Failing with UID Copy Failed
I cannot copy messages or delete messages. IMAP error UID COPY Failed. Attempted with two email clients, other zoho accounts are working as usual. Web interface seems to be working correctly. Can you please investigate?
IMAP not available for grandfathered account
Hi, I have the issue described here and I have both commented on the thread ("awaiting moderation" since over a week) and written an E-mail to your support. What else can I do to enable IMAP again? Best, Jakob
Unable to sync Windows 10 Mail Client
Got a yellow warning message on the top of the app: "We couldn't access this account: Zohomail. You might need to update your password or give the account permission to sync to this device." Windows 10 Client I used "Application-Specific Passwords". It
Impossible to renew domain
My domain expires in four days, and I can't renew it on Zoho Mail. The card transaction doesn't work. Please advise how I can renew as soon as possible. Thanks
Conflict between Password Managers and Zoho Single Signon System
I have a situation to describe here where Password Managers have a conflict in able to remember the saved credentials. Navigate to Zoho.com from an Indian IP Address On the top right you will get Signin Link Click on the same and you will see the address
Can receive but can't send emails
For some reason I can no longer send emails although they show up in the sent folder. I do receive emails but can't figure out what the problem is. Any help or suggestions would be appreciated.
IP 31.186.226.237/32 blacklisted in SORBS
Hi, I can't send email because the IP 31.186.226.237/32 was blacklisted in SORBS ( http://www.sorbs.net/lookup.shtml?31.186.226.237 ) I think that problem needs to be solved by the owner of this ip. Thanks! Regards!
email
Our email account has been down for several days. Please call me immediately. George Merrill Pres/Founder 724-202-3716 georgemerrill1965@gmail.com
Zoho blocking my Shopify notifications
I have been running my business using Shopify for sales and Zoho for my primary business email together for 7 years. Out of the blue, a few days ago zoho identified these shopify sale notifications as spam apparently and now I am no longer receiving sale
550 5.4.6 Unusual sending activity detected.
I can't send messages. Could you check, please?
SPAMCOP 136.143.188.16
Spam cop continues to block this IP. Its gets delisted...then days later re-listed....over and over
Email Not Going Into Inbox
Hello, I realized a couple days ago that emails are not being sent to my inbox. I can't login into my accounts due to my email being attached to them and can't be verified. I need to send out a big project by tonight.
Mail Merge fails on the email stage with error code 1003 when called via API
I am trying to create an automated Mail Merge that executes when a specific field in a Zoho CRM record is updated. The mail merge attaches the merged All goes well until it reaches the email stage and gives me an error 1003 on the progress page. The file
Help! Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
I have this email admin@wajahatirfan.com, but I couldnt send outgoing email. Can you please help?
Merge and Send
I have a custom function that uses zoho.writer.mergeAndSend it has been working for months and in the past few days it has stopped working is there an issue on the Zoho side that may have caused this? I have tried revoke and reconnecting the connection,
About Campaings Contact
Hello, We want to chance our campaings contact list our Zoho crm contact. I see the picture below. Could you help us? We want to add our account.
Customers Updating Details Allows for Document Uploads
This is crazy. If you check off to allow customers to edit their info, it ALSO allows them to upload documents. The tooltip says: Allow customer to edit their information in the portal Your customers will be able to edit their basic details, such as their
Zoho mail app reply function failing
Starting a few weeks ago, when I try to reply to emails using the zoho mail app I get multiple problems. If I reply all it will completely delete all of the previous email. If I just reply to one person it adds a bunch of vertical hash marks and deletes
Zoho Campaigns Sender Address
Hello, I have a 10 limit Sender Address in zoho Campaigns, can we increase it? Regards
Twice a month backup in fact may not work, and you will never know
Zoho CRM data backup can be configured for "Twice a month". As a user, you expect that your important data is backup twice a month. In fact NO. Zoho will execute your backup every two weeks BUT if a certain month you are unfortunate to have a third backup,
Copy or duplicate application - not working with New Application Builder
I cannot copy or duplicate an application. I have been able to do this in the past and it has been a quick an easy way to share application logic between team members. It use to work by clicking on "Copy Application" under Options menu. Has this changed ? Is it broken by the New Application Builder?
Finding contact via email not working
Do you still offer support for the Zohobooks API? Or is it now an old un-supported software? Just asking, because there seems to be some conflicts in your API docs. According to https://www.zoho.com/books/api/v3/contacts/#list-contacts you should be able
Darstellungsproblem in der One-Oberfläche beim Branding
Immer wieder gibt es Unterscheide in der Oberfläche von Books in der Zoho One und Zoho Books. Der Zoho One Anwender denkt, man müsse das Icon ersetzen, aber wohl vorhanden, wie man in der Books-Oberfläche sieht.
No puedo ingresar a un correo empresarial
Cree hace tiempo un correo empresarial para un dominio, después usaron Gmail y ahora quieren volver a Zoho y no tengo la clave para crear los correos. Si creo una cuenta nueva, me dice que el dominio ya existe, pero no puedo ingresar. Me ayudan por
Zoho Cliq remote check-in technical difficulty? (as of feb 01, 2023
Hello. As of feb 01, 2023 the Zoho Cliq remote check-in is not functioning. We are getting a "techincal error" message. Is anyone else experiencing this? I have attached a screen shot The issue is affecting both mobile app and windows desktop app (v
Can't remove the rewards widget once added to Commerce
Hello, Evidently, it seems that Thrive can't remove the Rewards widget once it's been added in Commerce. For the time being, in case anyone else is having the same problem, the following Javascript code in the footer on your Commerce site should disable
Unable to see messages, only see a white empty screen
Hi. I have a problem with the Cliq app on Windows 10. At random times my normal screen with the Channels and Contacts on the left and open conversations in the main window etc disappear and I am left with an empty white screen. The only thing visible is the File, Edit, View, Window, Help menu headers at the top left. Clicking anywhere on the screen doesn't return the standard view. So far I have found that using the Windows minimise/maximise buttons (top right) or even resizing the window by dragging
Domain already exists
Hey, I tried to add my domain but its showing as Domain already exists. Please release if it has already been associated with Zoho, I am the real owner of that domain.
Zoho survey-
we send a survey to multiple people and they need to fill in the name of the product that they are completing the survey for. Is there a way for me to review a summary of responses based on the products reviewed?
Converting Lead per Type
Hello, We have an issue in Zoho analytics. it looks like the data is not imported correctly When we convert a lead => Account we then Edit the new created Account to update a custom field "Account Type" to 1 of 3 options: - active - non active -prospect
Next Page