JSON Formatter Broken
I am astounded by how badly the JSON Entry Dialog is broken - is nobody using or testing this? I am trying to build a Webhook block in a Guided Conversation. First, it's nuts how little integration there is from Desk to itself - why do I need to build
Zoho Mail configuration (MX records) does not work
Hi, Almost a month ago i configure my email to be hosted in Zoho Mail. At this time, email accounts does not receive or send any mail. My MX records are: Previously my email server was Google Apps, after change MX records i received email on that server for about 2 weeks, rigth now i am not receiving any email (Gmail or Zoho Mail). What am i doing wrong? I need to resolve this issue asap or i'll need to setup Gmail again. I'll appreciate very much your help. Tnx, Javier
Syncing Notebooks
I love this app but after using it for so many years, I didn't realize how much stuff I have saved in it. It was taking up 27GB on my phone. My notebooks have a lot of pages and there is no way I can find to export groups of them to a file. I went to
Participians added in meeting from "Sprints" disappered in Meetings
We have zoho one subscription. In "Sprints" module I created sheduled Metting and added participiances from my team (all have Zoho one licences in same subscription). Same meeting appeared in "Meetings" module BUT participians list was empty. There are
Zoho Inventory/CRM item integration
Hi, I've integrated Zoho Inventory and CRM, so when a user creates an item in either app it's created in both. So far, so good. However, the items which are being created in Zoho CRM (and then auto-created in Inventory) aren't then available for use in Purchase Orders, because the 'Purchase Information' box in the Inventory item creation form isn't ticked. I can't find a way to automate the ticking of that box, so it would have to be done manually for every item created in CRM, which for me defeats
Users do not appear for form removal
I am trying to remove forms from users they have been shared with however I am experiencing some problems: When I access the 'Shared Users' area from my Super Admin account no names appear despite the fact the form has been shared with multiple users
User Calendar App Access Unable to be Enabled
We have a user that was created before we transitioned to a Zoho One license. This user was created without access to the Zoho Mail Calendar (access is disabled.) We now need to enable calendar access for this user, but the mail admin panel gives us an
Request body filters on /messages/view API are not working for me
I am using the /messages/view API and I am trying to send a folder ID and message limit in the GET body as per this documentation GET - List of Emails in a folder (zoho.com). I am getting a list of messages back but they are not just from the folder I
Delegate User Emial
I have a question. How do I give/share access to my email with my admin assistant so that she can send emails out on my behalf? The key is, the email needs to look like it came from me.
Undelivered Mail Returned to Sender: ERROR_CODE :550, ERROR_CODE :5.7.1
Hi all, I am having problem when send the email to gmail with below details: "" This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error.
disappearing mails
Our company reported an issue with mail disappearing from the inbox and not being found. we need those mails back
missing emails with around 8mb attachments
I’m having some email problems..for some reason when I send an email with large attachments it disappears, its not in my sent items, outbox, drafts or archives...and there is no error message. I have my zoho account on outlook and thunderbird same problem.
INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :"JunkMail rejected - sender-of-o52.zoho.eu
Hi, Getting this error when trying to send an email and upon looking in Spamcop. the IP is listed. Can this please be disputed by Zoho support staff? https://www.spamcop.net/w3m?action=checkblock&ip=185.20.209.248 INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :"JunkMail rejected - sender-of-o52.zoho.eu [185.20.209.248]:21417 is in an RBL: Blocked - see http://www.spamcop.net/bl.shtml?185.20.209.248" Thanks.
Zoho Survey Data Incorrect
Within Zoho Survey I can see that our ethnicity question/field where people can identify as NIUEAN shows 0 responses, however when exporting to csv, excel, zoho sheets all respondents come up as NIUEAN. It's like the "no" answer gets turned into a "yes"
import & update accounts not working
The import/update of accounts is not working. I have tried a csv and an Excel file format. The columns are mapped properly. Using Account ID for lookup I do not get any errors. But the fields are not being updated.
Zoho Mail Review : Amazing but need to configure properly to deliver emails without marked as Spam
Hello, I'm a fan of Zoho Mail. I want to love it. All the functionality are amazing and well thought. This is a fact, ask anyone with a Zoho email to test email delivery to an Outlook mailbox, it will end in the Spam / Junk folder. Obviously this is a
Reappearing draft message
A message with a photo attachment I created 2-3 weeks ago has started coming back into my drafts folder, and it keeps repeating. In about the last 30 minutes it has shown up 26 times. This morning, I had over 600 drafts of this same message in my draft folder. As soon as I delete them, they start showing up again. What can I do to fix this? Thanks!
Zoho server IP address 136.143.188.51 listed in SORBS SPAM
This is really unfortunate. Have you put in a request to have the IP delisted?
Zohobooks duplicate contacts with same email address
This appears to be a bug in Zohobooks. It wrongly allows for the existence of multiple contacts with the same email address, and it wrongly uses case-sensitive comparisons for email-addresses when looking up contacts, email addresses should always be
Errors on Email Tab
Just paid for and setup a pop account as my default email account in zoho CRM. Every time I click on the email tab in zoho CRM i get error messages and the email app does not load. the email app is fine when i log into mail.zoho.com, but I would really like to be able to access my email from CRM. See images for specific error messages.
We are experiencing an error when we try to update our ticket.
Please see below error message we receive while updating our ticket.
I Can't Reconnect to Facebook Page
I Am trying to reconnect my Facebook Account. I'm not sure why it got disconnected. I resubmitted the permissions page and checked off all the permissions but when I submitted it I received an error message. Now everytime I try to reconnect I am not getting
Does anyone experiencing issues with downloading uploaded files?
My clients (different accounts and apps) getting this error when trying to download uploaded files.
Project and Task reports don't include archived projects
Am trying to do some "Year in Review" reporting, such as a graph of Task volume by status for all projects. But archived projects aren't included in reports. Is there a way to access that data without keeping every project active?
Using Dynamic Content to get data from Zoho Creator does not work
I have gone through the PDF for creating Dynamic Content in Zoho Sites that Zoho has provided, and I'm trying to set up a very simple Dynamic Content function on my Zoho Sites website to get records from our Zoho Creator app. In Settings-->Connections
Unattended Access: Linux (Debian Stable) host (with GDM3 GNOME GUI) + no monitor, won't display
As the subject says, I am running into an issue where the log files are saying that ZohoUA can't find a monitor (because there isn't one connected). I still need a virtual adapter of sorts so I can see the screen at a client's remote site. Here is what
Bug in Create an Estimate API
Just in case the ZohoBooks API is still supported: Using the API for 'Create an Estimate', as documented at https://www.zoho.com/books/api/v3/estimates/#create-an-estimate , often results in the undocumented error code 1002: Statement of Accounts does
Zoho Workdrive
Dear Team, Please I want to delete a workdrive I created. I am meant to be part of a company's workdrive. Kindly guide me on the procedure to delete the workdrive I created. Meanwhile, I couldn't join the the company's workdrive and the superadmin have
Need to know the attachment date when searching resumes (otherwise there is no way to avoid looking at old resumes)
When I do a resume search there is no way to know the date of the attachment. In my opinion, this is critical. If a resume is 10+ years old it is not useful to review. I have tried searching recently modified candidates but these records might still have
Zoho e-Mail is down for 1 week now
https://mail.zoho.eu/
no puedo crear un nuevo correo
Buenas tardes, estoy intentando redactar un correo y este no me deja crear uno nuevo ni reenviar, me podrian ayudar por favor y gracias, mi correo es marlidis.molina@movistar-corp.com
Desk and CRM section on chat disappeared
Hello, We are setting up SalesIQ for our departments and it is integrated with Desk and CRM but we can not see the section that shows these integrations while agent is in a chat. How can we put that section back? It was showing on the chat window, right
Sender Address Blocked 554.5.1.8
Hi My email address is blocked with following error code pingping_test1234@zohomail.com Authentication failed:554 5.1.8 Sender Address Blocked I tested the appearance of the letter to see if there were any changes that needed to be made. Test and press
Zoho Desk not receiving email from outside domains
Hello, We have a few different support inboxes. We've recently noticed that one of them does not seem to be receiving emails sent from addresses outside of our domain. This issue does not appear to be happening with any of the other inboxes. I just tested
No muestra las concordancias de correo
al momento de escribir el destinatario no muestra las sujerencias
Unable to send or reicive mails
i can not send emails, or reicive, i send to my personal mail, gmail and hotmail, and it's been 30 minutes and not 1 mail arrived on gmail or hotmail , my zoho mail is info@globalmallstore.shop, try to send email please.
Modules Missing
I am not sure if I maybe deleted the "starter" modules when I first activated ZOHO CRM thinking I would not need them, or if they are hidden, or what. But the Sales Order Module, and the Products Module seem to be missing from my Account. Is there a way
Shopify orders not syncing over to Zoho Sales Orders
I have a major issue with the Shopify integration (which is the main reason I decided to use Zoho). The problems I'm facing are the following: - Automatic sync is no longer syncing all Shopify items. - Automatic sync it no longer fetching any Shopify
Delay in Analytics Reports
We have custom reports created in Analytics (inside of People) to create timesheet reports in pivot table format. Once the employee submits their timesheet we use this to summarize their hours during the week for billing our consulting clients. The problem
issue uploading a video (uh oh etc...)
Hello, I'm faced to an issue. I couldn't upload a video to post using zoho social. Error message is the same as for other users (uh oh etc...) without showing where this issue come from. File is good in every aspects of this : https://help.zoho.com/portal/en/kb/social/faqs/media-and-link-attachments/articles/can-i-publish-posts-with-videos-from-zoho-social
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