About Campaings Contact
Hello, We want to chance our campaings contact list our Zoho crm contact. I see the picture below. Could you help us? We want to add our account.
Customers Updating Details Allows for Document Uploads
This is crazy. If you check off to allow customers to edit their info, it ALSO allows them to upload documents. The tooltip says: Allow customer to edit their information in the portal Your customers will be able to edit their basic details, such as their
Zoho mail app reply function failing
Starting a few weeks ago, when I try to reply to emails using the zoho mail app I get multiple problems. If I reply all it will completely delete all of the previous email. If I just reply to one person it adds a bunch of vertical hash marks and deletes
Zoho Campaigns Sender Address
Hello, I have a 10 limit Sender Address in zoho Campaigns, can we increase it? Regards
Twice a month backup in fact may not work, and you will never know
Zoho CRM data backup can be configured for "Twice a month". As a user, you expect that your important data is backup twice a month. In fact NO. Zoho will execute your backup every two weeks BUT if a certain month you are unfortunate to have a third backup,
Copy or duplicate application - not working with New Application Builder
I cannot copy or duplicate an application. I have been able to do this in the past and it has been a quick an easy way to share application logic between team members. It use to work by clicking on "Copy Application" under Options menu. Has this changed ? Is it broken by the New Application Builder?
Finding contact via email not working
Do you still offer support for the Zohobooks API? Or is it now an old un-supported software? Just asking, because there seems to be some conflicts in your API docs. According to https://www.zoho.com/books/api/v3/contacts/#list-contacts you should be able
Darstellungsproblem in der One-Oberfläche beim Branding
Immer wieder gibt es Unterscheide in der Oberfläche von Books in der Zoho One und Zoho Books. Der Zoho One Anwender denkt, man müsse das Icon ersetzen, aber wohl vorhanden, wie man in der Books-Oberfläche sieht.
No puedo ingresar a un correo empresarial
Cree hace tiempo un correo empresarial para un dominio, después usaron Gmail y ahora quieren volver a Zoho y no tengo la clave para crear los correos. Si creo una cuenta nueva, me dice que el dominio ya existe, pero no puedo ingresar. Me ayudan por
Zoho Cliq remote check-in technical difficulty? (as of feb 01, 2023
Hello. As of feb 01, 2023 the Zoho Cliq remote check-in is not functioning. We are getting a "techincal error" message. Is anyone else experiencing this? I have attached a screen shot The issue is affecting both mobile app and windows desktop app (v
Can't remove the rewards widget once added to Commerce
Hello, Evidently, it seems that Thrive can't remove the Rewards widget once it's been added in Commerce. For the time being, in case anyone else is having the same problem, the following Javascript code in the footer on your Commerce site should disable
Unable to see messages, only see a white empty screen
Hi. I have a problem with the Cliq app on Windows 10. At random times my normal screen with the Channels and Contacts on the left and open conversations in the main window etc disappear and I am left with an empty white screen. The only thing visible is the File, Edit, View, Window, Help menu headers at the top left. Clicking anywhere on the screen doesn't return the standard view. So far I have found that using the Windows minimise/maximise buttons (top right) or even resizing the window by dragging
Domain already exists
Hey, I tried to add my domain but its showing as Domain already exists. Please release if it has already been associated with Zoho, I am the real owner of that domain.
Zoho survey-
we send a survey to multiple people and they need to fill in the name of the product that they are completing the survey for. Is there a way for me to review a summary of responses based on the products reviewed?
Converting Lead per Type
Hello, We have an issue in Zoho analytics. it looks like the data is not imported correctly When we convert a lead => Account we then Edit the new created Account to update a custom field "Account Type" to 1 of 3 options: - active - non active -prospect
JSON Formatter Broken
I am astounded by how badly the JSON Entry Dialog is broken - is nobody using or testing this? I am trying to build a Webhook block in a Guided Conversation. First, it's nuts how little integration there is from Desk to itself - why do I need to build
Zoho Mail configuration (MX records) does not work
Hi, Almost a month ago i configure my email to be hosted in Zoho Mail. At this time, email accounts does not receive or send any mail. My MX records are: Previously my email server was Google Apps, after change MX records i received email on that server for about 2 weeks, rigth now i am not receiving any email (Gmail or Zoho Mail). What am i doing wrong? I need to resolve this issue asap or i'll need to setup Gmail again. I'll appreciate very much your help. Tnx, Javier
Syncing Notebooks
I love this app but after using it for so many years, I didn't realize how much stuff I have saved in it. It was taking up 27GB on my phone. My notebooks have a lot of pages and there is no way I can find to export groups of them to a file. I went to
Participians added in meeting from "Sprints" disappered in Meetings
We have zoho one subscription. In "Sprints" module I created sheduled Metting and added participiances from my team (all have Zoho one licences in same subscription). Same meeting appeared in "Meetings" module BUT participians list was empty. There are
Zoho Inventory/CRM item integration
Hi, I've integrated Zoho Inventory and CRM, so when a user creates an item in either app it's created in both. So far, so good. However, the items which are being created in Zoho CRM (and then auto-created in Inventory) aren't then available for use in Purchase Orders, because the 'Purchase Information' box in the Inventory item creation form isn't ticked. I can't find a way to automate the ticking of that box, so it would have to be done manually for every item created in CRM, which for me defeats
Users do not appear for form removal
I am trying to remove forms from users they have been shared with however I am experiencing some problems: When I access the 'Shared Users' area from my Super Admin account no names appear despite the fact the form has been shared with multiple users
User Calendar App Access Unable to be Enabled
We have a user that was created before we transitioned to a Zoho One license. This user was created without access to the Zoho Mail Calendar (access is disabled.) We now need to enable calendar access for this user, but the mail admin panel gives us an
Request body filters on /messages/view API are not working for me
I am using the /messages/view API and I am trying to send a folder ID and message limit in the GET body as per this documentation GET - List of Emails in a folder (zoho.com). I am getting a list of messages back but they are not just from the folder I
Delegate User Emial
I have a question. How do I give/share access to my email with my admin assistant so that she can send emails out on my behalf? The key is, the email needs to look like it came from me.
Undelivered Mail Returned to Sender: ERROR_CODE :550, ERROR_CODE :5.7.1
Hi all, I am having problem when send the email to gmail with below details: "" This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error.
disappearing mails
Our company reported an issue with mail disappearing from the inbox and not being found. we need those mails back
missing emails with around 8mb attachments
I’m having some email problems..for some reason when I send an email with large attachments it disappears, its not in my sent items, outbox, drafts or archives...and there is no error message. I have my zoho account on outlook and thunderbird same problem.
INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :"JunkMail rejected - sender-of-o52.zoho.eu
Hi, Getting this error when trying to send an email and upon looking in Spamcop. the IP is listed. Can this please be disputed by Zoho support staff? https://www.spamcop.net/w3m?action=checkblock&ip=185.20.209.248 INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :"JunkMail rejected - sender-of-o52.zoho.eu [185.20.209.248]:21417 is in an RBL: Blocked - see http://www.spamcop.net/bl.shtml?185.20.209.248" Thanks.
Zoho Survey Data Incorrect
Within Zoho Survey I can see that our ethnicity question/field where people can identify as NIUEAN shows 0 responses, however when exporting to csv, excel, zoho sheets all respondents come up as NIUEAN. It's like the "no" answer gets turned into a "yes"
import & update accounts not working
The import/update of accounts is not working. I have tried a csv and an Excel file format. The columns are mapped properly. Using Account ID for lookup I do not get any errors. But the fields are not being updated.
Zoho Mail Review : Amazing but need to configure properly to deliver emails without marked as Spam
Hello, I'm a fan of Zoho Mail. I want to love it. All the functionality are amazing and well thought. This is a fact, ask anyone with a Zoho email to test email delivery to an Outlook mailbox, it will end in the Spam / Junk folder. Obviously this is a
Reappearing draft message
A message with a photo attachment I created 2-3 weeks ago has started coming back into my drafts folder, and it keeps repeating. In about the last 30 minutes it has shown up 26 times. This morning, I had over 600 drafts of this same message in my draft folder. As soon as I delete them, they start showing up again. What can I do to fix this? Thanks!
Zoho server IP address 136.143.188.51 listed in SORBS SPAM
This is really unfortunate. Have you put in a request to have the IP delisted?
Zohobooks duplicate contacts with same email address
This appears to be a bug in Zohobooks. It wrongly allows for the existence of multiple contacts with the same email address, and it wrongly uses case-sensitive comparisons for email-addresses when looking up contacts, email addresses should always be
Errors on Email Tab
Just paid for and setup a pop account as my default email account in zoho CRM. Every time I click on the email tab in zoho CRM i get error messages and the email app does not load. the email app is fine when i log into mail.zoho.com, but I would really like to be able to access my email from CRM. See images for specific error messages.
We are experiencing an error when we try to update our ticket.
Please see below error message we receive while updating our ticket.
I Can't Reconnect to Facebook Page
I Am trying to reconnect my Facebook Account. I'm not sure why it got disconnected. I resubmitted the permissions page and checked off all the permissions but when I submitted it I received an error message. Now everytime I try to reconnect I am not getting
Does anyone experiencing issues with downloading uploaded files?
My clients (different accounts and apps) getting this error when trying to download uploaded files.
Project and Task reports don't include archived projects
Am trying to do some "Year in Review" reporting, such as a graph of Task volume by status for all projects. But archived projects aren't included in reports. Is there a way to access that data without keeping every project active?
Using Dynamic Content to get data from Zoho Creator does not work
I have gone through the PDF for creating Dynamic Content in Zoho Sites that Zoho has provided, and I'm trying to set up a very simple Dynamic Content function on my Zoho Sites website to get records from our Zoho Creator app. In Settings-->Connections
Next Page