Suddenly inactive account
Hello, For a client I setup both email addresses in Zoho, but now when he tries to login he cannot login and it says that both accounts ar inactive. It’s about the following email addresses: bert@cleon-lisse.nl bert@spierings-lisse.nl He cannot login
Cannot create Sales Order in Zoho Books Android App
Hello, We are having a big problem with the Zoho Books Android App. When you go to the Client View and we want to create a new sales order we cannot do it, we can only create invoices, estimates, payment links, payments and expenses. I am attaching the
SalesIQ script connection issue.
Hi. I have an issue with SalesIq script. I write a chat bot. I want to use Visitor session feature. I used this document https://www.zoho.com/deluge/help/salesiq-tasks.html I created a connection Here is my SalesIq script example. It should work, but
Create a custom view -Error #####NEW_SEGMENT_MODULE_ENABLED#####REDIRECT_TO_LIST_VIEW#####
Bonjour, Je cherche a contourner les limites des segments en créant une vue personnalisée. Depuis une liste, lorsque j'essaie de créer une vue personnalisée j'ai immédiatement un message d'erreur suivant. #####NEW_SEGMENT_MODULE_ENABLED#####REDIRECT_TO_LIST_VIEW#####
"Zohoassistupdater" Drives generated on Mac desktop
Hello everyone. As a trial to evaluate Zoho Assist, I've added two mac desktops as being unattended remote access computers on my account. On the one which I've been paying the most attention to, over 20 drives have been generated on the desktop, each
Zoho Forms passing invalid url for image to Zoho Flow
I have a Form that is acting as a trigger for a Flow. In this Form two images are uploaded. The trigger works fine, but the url that is sent from the Form to the Flow redirects to a Zoho page that says "Sorry, Page not Found". This is problematic because
Logical Operators in Zoho Analytics Query
if_case ( "Customer Address"."Item Wise Weight" > 100, ("Quantity Ordered" * "Weight") * 30) as "Zone Cost" Hello All, Requirement is to check the weight of the item and add a custom rate as a different column, but the above query is resulting in the
Convert Employee profile to user and Reverse
With zoho one plan, while creating user email id will sync from zoho mail , zoho people and zoho payroll, when department email id is generated and employee leave organization & Switching employee profile user to zoho one user it is not allowing since
Problem with menu in responsive mode
Hi there, How can i fix this in the main menu? The idea is to see it full screen or at least in a correct way. I haven't made any changes, I just chose a template with that header.
Text content has broken font (API zapier)
Hi. I'm Phillip, I recently used your email service. Along with the worldwide popularity of Gmail, this is the best email service I've ever used. Zoho mail's business functions are great. However I am having a problem with Zoho mail. I use Zapier to automate
Links being changed once I save
Hi - When I am trying to link to my facebook page, Zoho is removing the first / causing the link to not work What I am typing: https://www.facebook.com/groups/geologicalgeorgesales Once saved, Commerce changes it to: https://www.facebook.comgroups/geologicalgeorgesales
Timing of Real-Time SMS / Text and Email Notifications
I use Subscriptions to run my medical business (membership based health clinic). It works great. We also have integration with Twilio to send SMS messages when financial transaction happens. Similarly, customers also receive email messages. In general,
Mobile device related list
Hello, We use Zoho Creator to make reports on Accounts. On the computer it's possible to see those reports on the account in related list. Why isn't this possible to see the related list on iPad/iPhone ? We really need this for our daily use. Thanks a
Any Changes to Source Data File Requires Remapping in Zoho Analytics
I have set up scheduled imports of various tables from a master Excel spreadsheet to perform various Zoho Analytics functions. The problem I have is that if I make any changes to the structure of the source spreadsheet, Zoho Analytics stops importing
natural logarithm gives wrong result
Hey, just wanted to point out that the "Naturallog" function in formula fields in CRM calculates the wrong result, or at least a result you would not normally expect, when working with logarithmic functions. Hope it gets resolved. Regards, Daniel
Syncing CRM to Campaigns - How do I preload Topic Association?
Now that Zoho has Topic Management, I'm trying to figure out the best workflow for moving CRM Leads into Campaigns. If I just leave the sync as is, then the CRM leads go into my Campaigns without any topics associated with them. Therefore, none of emails
Zoho mail servers reject python smtp module communications
Dear Zoho As a simple test case in python, smtp module fails to be allowed normal communication with the smpt.servers for zoho emails. Below is detailed (with security details obscured) two attempts to send a simple email on 465 /SSL and 587/TLS via
Double paragraph/space
Hi, I love the Zoho Notebook software, but whenever I copy a text from it to another place, at every paragraph, there's an empty line in between. How can I turn this off? Thanks!
Why is CTRL+Z (Undo) and CTRL+Y (Redo) being blocked and/or overridden in Zoho Social textboxes?
When we type a long content it is necessary for the basic text editor shortcuts like CTRL+Z (for Undo) and CTRL+Y (redo). Not sure why Zoho Social has blocked and/or oroverriden these keyboard accelerators!
Error: SSL Invalid
I mapped my domains (.jp) on July 16. I have been waiting for 10 days but the domain status is still: SSL Invalid. I contacted Zoho Desk but no one answered me yet. I have used other CRMs. I can set it up by myself smoothly without any error. I'm a
Cookies lost or Forgotten Sessions
There seems to be some issue in Zoho Discussions/Zoho Forums implementation. Across browser sessions with persistent cookies every other Zoho product remembers the user sessions but Zoho Discussions and/or Zoho Forums seems to be forgetting the user and/or
Quarantine no longer works from partner console
I have posted in mail Control Panel forum. After 7 days and no help received I am posting here: "Using the control panel (partner console > quarantine > refresh) I access the clients quarantined emails section but there were no messages at all. I also
CRM Desk Sync Not Working
Hi My contacts and accounts dont sync. None of them have come from CRM to Desk. Ive bi direction CRM <-> Desk on but nothing the Desk. Could you please initiate bulk fetch and fix this glitch Thank you
Tk sub@subdev.online không đăng nhập được
Cannot login mail sub@subdev.online
Need ability to specify start date of new subscription when renewing expired subscription
Hello, We have many subscriptions that are billed offline in Zoho Subscriptions. We often let a subscription expire while we renegotiate new terms/rates with the client. All of our contracts begin on the 1st or 15th of the month. Once the negotation
Seeing Other Users' Syncs
Hi, Zoho Campaigns currently restricts users (even other admins) from seeing other users' sync details. This holds up communicaitons and it holds up diagnosing any problems with a sync. Just today, I had to try and diagnose a sync problem but cannot see any details from my coworker's sync. Even in my remote session with Campaigns Help, the solution was for me to log in with my coworkers credentials! The lack of visibility needs to be fixed.
Mega Menues
Sorry Zoho, I know you keep stating that a "mega-menu" is not on the road-map for Zoho-Sites, but this is 2022 and Zoho-Sites is supposed to be dedicated toward building functional (preferably professional) websites - and websites only! And yet it misses
I cannot "Send for Review"
Please review my account, I am new to Zoho Campaigns... I am clicking the "Send for Review" button but nothing is happening. It doesn't say success, send me an email confirmation... nothing.
Multi-line footnote
When you create a multi-line footnote in Zoho, the text is cut-of. Is there a way to change this behaviour ?
Error Sending Email
Hi, When trying to send invoices to my customers, I get this error message. They are not campaigns or marketing, but a tax requirement of my country. Every invoice that I issue I am obliged to send by email to my clients, a range of 60 invoices daily.
Zoho Unusual Activity From This Address
Hello! Using ZohoMail, I am testing my app's backend api and hence, overused the service a bit in a short amount of time, but not over 250 emails per day. Now there's a problem called "Unusual Activity from this IP". Can you help me unblock it?
Zoho CRM Blueprint for leads and Deals disappeared
I have a serious issue in the CRM in that some of the complex blueprints that govern the sales process have seemingly disappeared? These have taken years to develop and in the audit logs there are no recorded logs of these being removed/deleted. I need
error changing account owner
Hi, After I select the new owner, and click the "ok", a error message appears, saying it´s not possible to the action that I required. But all the account data disappear. After that I go to the other user account (the new owner of the account), and some
Campaign Workflow is not detecting Opened email
I have created a Standard Campaign and then a Workflow to control what happens to users who receive the email. We have paths for Opened and Not Opened and a path off the Opened path for Replied To, True and False. For testing we send that Campaign
Zoho CRM Developer Data
I have integrated with Zoho's Oauth flow, have a valid access token and using the right scope to obtain deals data from the records api in v3: const results = await fetch('https://developer.zohoapis.com/crm/v3/Deals?fields=Deal_Name,Probability,Expected_Revenue', {
ERROR CODE :550 - #5.7.5 Message rejected due to invalid DKIM signature.
Hi, When using Outlook to manage my Zohomail I receive this message from one of my contacts. How do I resolve it please? Can you keep it simple please as I am not technically minded.
All my emails are going to spam
Hello, All my emails are going to my recipient's spam folder. Please help as this is perturbing our productivity. Best, Miguel
Custom buttons fail to open non https/https links like tel://, sms://, sip:// and sips://
Hello, I'm currently trying to add functionality that would require the use of certain URIs. For the immediate moment I'm needing to use those that are listed in the title of this post (with or without the "//"), but I'd like to future-proof my request
replay as same email address isn't working
my main email account is bxxx@xxxx and i set them to reply as address the mail was sent to but it isn't working since it still sent as my main account setting received email from Twitter as twitter@xxxx but when i reply it sent as main account instead
Sync Stock Inventory between CS-Cart and Zoho Inventory
We are building an add-on to sync data between CS_Cart and Zoho. Unfortunately we are stuck with the sync of Products Stock Quantity. As per the add-on whenever a product is created in CS-Cart, it will sync in Zoho. That same product will be actually
Next Page