Photo Gallery not working for mobile
Hello! I was trying to put a photo gallery on my website, and it works great in computer mode, but when i look at my website on my phone, the gallery no longer has any option to swipe through the pictures. On the computer version, once you click on one of the pictures, there are arrows underneath so you can scroll through. On the mobile version, however, when I click on one of the pictures, there are no longer any arrows and swiping left or right doesn't do anything either so I can't scroll quickly
I can't create a new user
Hello, I'm trying to create a new mail in my organization: roni (at) meubilhete (dot) com, but I can't do this because Zoho says the users already exists. When I try to login to this account, Zoho informs me that it will send the confirmation e-mail to
Deleted Vendors
Hi! Is there any chance that I could retrieve accidentally deleted Vendors? Thanks!
Customer ID (automatically generated)
Hello, for our customers we need a unique customer id for every company and for every private customer. So for this scenario we seen, that Zoho Books already have a integrated functionality for auto generated numbers. So first we setup a custom field
Leads Module
Good morning, I edited a little in the Leads section, but now I can't find anywhere "Lead source" in the Leads section. When I go into edit function, it appears in all the previews (standard and admin), but it doesn't appear anywhere in the Leads section.
zoho creator QR code not work
Hello, I follow this guidance to create 2 fields with QR code input in a form, like this it should looks like this: however, QR icons don't show and it works as a normal manual input fields, like this: Can you help investigate this? Best,
Integrating Data into our CRM
We are using ZoHo as a company. On the CRM there is the Accounts Module. What I would like to do is to pull data into the accounts module when the account record is viewed. Through an API we have written you can use a GET to pull back a Health Check
Aggregate formula with multiple conditions
Hi All, I am trying to use aggregate formula with multiple conditions but it is throwing me an error. Formula : sum_if((is_previous_nmonth("Current Year Primary"."Current_Month_SRD.Date",1))AND("Current Year Primary"."Current_Month_SRD.Date"<=previous_nmonth(
How to send new created records via php file.
Hi! I want to run a php whenever a new record is added in the Contacs. How to do that? Also, how can I get details of all the fields of the newly added record in the pho file? For example, if the contact field has 3 fields which are Name,Address,Phone
Form Deactivated
Good morning, I have created the form several times. but every time I create a form, my form is always deactivated. I have read in the community that the forms are deactivated because the form contains password and CVV information. in fact my form only
PDFs are not being added to Zoho Notebooks???
Any idea as to why my PDFs are not being loaded in Zoho Notebooks?? It shows the following screenshot below when I try to add the PDF in from the Chrome Extension. Even after showing the "Failed to add PDF file!" above, the note is loaded into my notebook, but it's completely blank?? I've tried deleting the Chrome Extension and re-loading, but it's still not working?? It doesn't even work when I drag and drop a PDF as well?? It's just completely blank with 3 dots like below?? Any ideas?
Can't accept changes, only decline them
My co-author, who is listed as a co-owner for the document we're working on, is only getting the option to decline a change, but she can't accept them. She refreshed the page, signed out and back in, and I double checked that she is still listed as a
Connection to Outgoing server (SMTP) smtp.zoho.com failed
I am using Thunderbird with POP/SMTP and have recently been unable to send mail. The message from Thunderbird is: "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.zoho.com failed. The server
Zoho Desk Limitations
Hello, 1. We have 100 landingpages and wanna map each form from website with an specific zoho desk team. But i see in desk plan a limitation: Supervise - Time-based Rules -> max. 30. See also my attached screenshot. Question: Is it possible to map each
Unable to upload image due to special characters
I'm trying to upload my company logo to set up campaign content. However, when I tried to upload it keeps giving me an error that I have special characters in my image. I have uploaded my company's logo to many different websites but I have never encountered
Default addresses when cloning sales orders
When a Books or Inventory contact has several addresses and we clone a sales order with an additional address, it reverts to the default shipping address. Either we have to check the address again to change or sometimes this is missed by our staff and
Not able to download attachment...
Facing Below problem while download document, may i know the reason ? This webpage is not available The webpage at https://projects.zoho.com/portal/elantechnologies/saveAttachment/Project1.doc?file=04006ac1f66b7a9a95d71a784b47c87ac0cad0b1ebc388b22a0ab2c2ee84d32760811bb3bc3a4777b2cb84e94a5990d8might be temporarily down or it may have moved permanently to a new web address. Here are some suggestions: Reload this webpage later. Error 354 (net::ERR_CONTENT_LENGTH_MISMATCH): The server unexpectedly closed
Google Ads GCLID field mapping
Hello, I have integrated my Google Ads and Zoho CRM account. I have a form created with Contact Form 7 in Wordpress. The issue is that I can't pass the GCLID information to Zoho CRM. To map the fields I use the Zoho CRM Lead Magnet but among the fields
Print template in list view.
Hi, is there any special way to use a template when printing in list view? I have followed the online examples, but can only get it to work in summary view so far
New Users
Hi, I'm inviting 2 new collegues to Zoho Vault but they are not receiving the invitations
iPad not showing full screen
I am trying to use Vault on an iPad Pro, with most current iOS. The right-hand side of the screen is cut off, so I cannot see the actual password or read any notes. There does not seem to be any menu with settings, tools, or other options visible in the
Importing data (form and subform) from external platform to ZC
Hello, Could anyone help please, how I could automate data import from excel or csv (which is more reliable) to Creator? I have a sales form with a subform of sales details ( and there is a main form behind the subform). Currently sales invoices are entered
Editing CSS
I'm editing my website www.mundozoho.com and I wat to change the background colour of my left sidebar. I tried to change in Manage-Settings-advanced HTML/CSS the clour of my sidebar, but the button save does not do anything. Changes are not saved. How could I change the colour to white, or gray, or any other colour? To make sure I'm doing ok, I attach an image where I'm trying to edit CSS Thanks.
Webhook is not triggering on editing of messages in any channel.
I have configured a webhook in my zoho cliq channel. When any message got sent to that channel. The webhook got triggered and sent the data of that message to my specified url. But when I'm editing any message, then the webhook is not sending any data
Unable to send mails
I am unable to send the mails from my zoho bigin platform. All the time it is showing the same error.
Microsoft Word Merge Template
Hello! I have created a template in Word to combine it with a custom module. When I create it and at the same time execute the merge, it works, but if I exit word and reload the template to perform the merge, it only returns a blank page. Greetings
Zoho blocked by UCE Protect Spamlist
Since today, I'm unable to send mails to mailservers using the UCE Protect Spamlist. Diagnostic-Code: 5.7.1 Service unavailable; Client host [136.143.188.55] blocked using dnsbl-1.uceprotect.net; IP 136.143.188.55 is UCEPROTECT-Level 1 listed. See http://www.uceprotect.net/rblcheck.php?ipr=136.143.188.55
Cannot set Auto language in Email
In the emails, I cannot set the Auto language detection. When I click on the Auto language it just does not change to the Auto, it remains in the previous language selected, in my case English: So basically for every email I have to change the language
URGENT Zoho CRM: New records being saved are putting the developer in the "Created By" meta field
I am the developer and for certain permissions, was elevated to administrator for a project. Currently, the records being created in the customer module are listing me in the "created by" and the <module> owner fields. I require these to revert to the
Default addresses reverting when cloning sales orders
When a Books or Inventory contact has several addresses and we clone a sales order with an additional address, it reverts to the default shipping address. Either we have to check the address again to change or sometimes this is missed by our staff and
Issue with colours on my Ring Chart
I have a ring chart with colours assigned to them with specific meanings: red, green, blue and grey. When one of them is missing the colours don't align eg: red becomes grey, grey becomes green. Is there a way to make sure that the colours stay where
Editing custom fields of an SO with API hits customer's credit limit?
Hi, I'm using API to edit a custom field of an SO (with tracking URL so customers can click it in their portal), but I get error "Sales order amount cannot be more than the customer's credit limit". It looks like it's the same in UI. Instead of just editing
Zoho Sales IQ Zobot does not save new chats to leads despite being integrated
So I tested some features of Zoho Sales IQ by creating a Zobot based on a Youtube Tutorial which simply ask the user information such as their name, birthday, and phone number. I also integrated a Zoho CRM account using the integrations menu. However,
Can you set the default country code on a Zobot 'tel' input card?
Hi I'm using input cards on my Zobot. The 'tel' input card for phone numbers defaults to adding a +1 (USA) country code. Can I change this to +44 (UK) because all my customers will be British? The documentation doesn't mention this as an option so I suspect
Unable to save integration in Desk
Hi, we are trying to integrate ZOHO CRM with DESK but from another customer, the integration looks like is correct after the authentication steps but when I hit CONFIGURE button and then select the Fields to be sync, I try to save the changes in order
Error in integrating Zoho CRM and Zoho Social
I am integrating Zoho Social in Zoho CRM. I am getting an Error - "Error while creating Brand. This portal is already mapped to another CRM account" (attached is the screenshot). Please guide how to fix this.
CNAME redirect - 400 Bad request
My redirect worked until today, suddenly I am getting "400 Bad request" when trying to redirect via mail.bacigal.eu mxlookup also shows that entry exists: https://mxtoolbox.com/SuperTool.aspx?action=cname%3amail.bacigal.eu&run=toolpage Login directly
Code to Copy Data from one module to another module based on Look Up Field Value
Hello all, I know this topic has been discussed, but unfortunately I could not make it work. I need the following - I have two modules - Module A with Record A that has Field A1 and Field A2 Module B with Record B that has Field B1 and Field B2 In Record
Workflow doesn't detect update from custom function
Hi, I am trying to apply a tag to a Contact based on a field that is updated through a function that captures data from a custom module. I created this workflow (see attachment) but nothing is happening. It looks like Zoho doesn’t know that the Contact
Zoho Desk ticket status costumization blank page
Hello, When I try to access ticket status costumization, I get a blank page. I tried on Chrome, Mozilla, and another account in my company.
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