Update Record function Problem
I just got problem about Update Record Function, it change the data field to all records in the report. it just happen today since i use this function very long time ago. Anyone got the same problem, and how i quickly fix this problem by coding deluge
Zoho Forms Page Rules
Hello, I'm putting together a Zoho form that includes rules based on answers to form questions. One of my page rules needs the ability to move backward in the pages, but the rules only allow it to skip forward to pages past the current page. How can I
Not able to customize thank you emails
When a customer pays online for an invoice, a thank you email is generated. It is signed "It was great working with you, looking forward to doing business again." It somewhat implies we are done doing business. It would be wonderful to be able to customize
Deluge bug? Accessing an encrypted date field
I have an encrypted date field on my form called DOB. Calling this from a report button workflow: info input.DOB; shows: 1018600 //not a date (encrypted text?) Calling `info` on a different, unencrypted Date field from the button workflow correctly shows
ZOHO has charged me randomly on my credit card.
I have random charges on my credit card. The only paid Zoho service I am using is Zoho Recruit. Can someone please help me understand these charges?
Getting SSL certificate problem in Zoho API EU Domain while other domain (COM, IN) are working fine.
Hi, We have multiple Zoho clients (COM, IN, EU) from different regions, where we sync data from their other sources to their Zoho CRM. All API is working perfectly till 11/20/2021. But now only EU domain API (https://www.zohoapis.eu/crm/v2/Sales_Orders)
How to assign a task to the CRM contact owner in Zoho Campaigns automation section?
We have an email campaign set up for a bunch of contacts and each contact is assigned an owner in the CRM through a field. We want to set up a workflow in campaigns that creates a task to notifying that owner to call the contact after a link in the email is clicked. However when setting up the workflow I can't find a way to assign the task based on the contact owner - I can only select a specific user to receive the task. Is there a way I can get it to work as i described it? Thanks
I have a problem with my em
I created a user for my employees and they can only send email from the created address, they don't receive any email. It always gives an error like "Remote Server returned: 550 5.1.1 ... : Recipient address rejected: User unknown in relay recipient table"
Combo Chart - Tickets Open Vs Tickets Closed
Trying to do a simple combination chart and running into some issues. Trying to have a single view show me side by side, how many tickets opened in a month and how many tickets were closed in that same month. To make it simpler, I am only going to view
Zoho Meeting "Please Wait. Setting up chat."
Hello, please help me understand why this is happening? I do not see any settings to turn the chat on or off. I have always used the chat and this has never been a problem. It just started today. Thank you, Renee
My emails
Hello, I have a Zoho account and unfortunately, starting with yestarday, we are having problems with the account. We receive emails, but we can't send any. Here you have a screenshot of the problem. The domain is valid, the website is working. What
Reports missing data
Anyone else having issue in ZohoOne CRM where reports not showing all data? various reports we run such as email report or notes report that we create in which only some of the emails for the data range appear on the report. I can go into accounts or leads and see emails and notes are in zoho but not appearing when I run a report. (Two separate reports I am referencing here) We are also experiencing other issues but that's for another topic.
Want to link to an Instagram Page but it keep taking me to Facebook to log in
Good Morning. Trying to link to an Instagram page, but it keeps taking me to Facebook to log in. Why?
"Your account is currently not accessible via IMAP due to excessive usage. Kindly try after some time."
Hi, an user account: josi@sierralajeado.com.br is receiving the following error in Outlook 2013: "Your account is currently not accessible via IMAP due to excessive usage. Kindly try after some time." Please help us unblock ASAP and make sure it won't block again since this is seller employee account. Thank you Marcelo
ZOHO Docs sync issues
Team, We have been using ZOHO One for a substantial amount of time now and recently we moved out entire Global Workforce to ZOHO Docs from Dropbox to achieve better efficiency in terms of cost as well as performance, however, I need to admit that the migration has not been much of a success and Dropbox was way better. I am listing out the environment details as well as the paint points below with a hope that ZOHO looks into this and acts promptly. Environment details: Windows 7/8.1/10, Office 365
Zoho Desk very slow
over the past few weeks zoho desk has become so slow that it is almost unusable. please address performance issues. Thanks!
Unable to get Related records from Custom Modules
When I try to do resp = zoho.crm.getRelatedRecords("custommodule3", "Leads", "1280922000001794916", 1, 3); I get {"4401":"Unable to populate data, please check if mandatory value is entered correctly."} When I try resp = zoho.crm.getRecordById("custommodule3",
Allow multiple booking on Zoho CRM Calendar Booking
On the Calendar Booking, I would like to offer the option to our clients to book the same meeting (on the same time slot.) In the "Manage Calendar Booking" -> "Edit" -> "Advanced Settings" I select at "Maximum no-of meetings on same time slot" a multiple
Urgent - open url not working
Hi I can not work out why this URL will not open. Please help. This is urgent. Code: if(Convert_to_Trial_Booking == "Convert this record to a Trial Booking - then archive this record") { insert into Book_a_Trial [ Added_User=zoho.loginuser Age_at_31st_Dec=input.Age_at_31st_Dec
Domain already exists
Acabei de comprar um domínio do RegistroBr para criar um e-mail profissional, o problema é que quando coloco o domínio para criar o e-mail, aparece a seguinte mensagem: "Domínio já existe.", como se já pertencesse a outra pessoa. O que eu devo fazer?
Need Contact Name and Email from Commerce Order
Im having trouble extracting the Name and Email of a contact from a commerce order. ( I need this to email the contact) I see a fetch contact from Zoho CRM - Fetch contact but I can't figure out where to extract the contact_person_id to pass in? "contact_person_details":
Can't upload attachments
I can't upload attachment anymore in Zoho Mail. Yesterday it was also not possible. I can add for example a pdf from my drive. But when I try to send the mail I get an error. The error: busy with uploading, try sending later (but then in Dutch). I have
SSL Certificate Issue - Zoho People
Good morning, I have recently upgrade to Zoho Premium and am attempt to point my Zoho People domain to my domain for my company. I have the domain verified and the CNAME record input correctly but I keep receiving this SSL Certificate Error, please help! NET::ERR_CERT_COMMON_NAME_INVALID
Marketing Automation Mails not working with Zoho Forms
Hello! I am having problems with Marketing Automation. I have all the forms of my website with Zoho Forms working perfectly with Zoho CRM, but the problem comes when I try to USE marketing automation. Now is a must to assign a topic to the leads if you
Custom Placeholder in Email Notification
Hi, We've added a custom fields in our Sales order like booking date and booking time, but when adding those as a place holder in sales order email notification template they don't change and we get the following message: The following place holders were
Marketing Plus - file hosting/sharing question
Hello, what is the best way to host a pdf document in the Zoho Marketing Plus that allows your targeted (external audience/customers) to access the document? I see some articles on utilizing the Library so I uploaded my pdf there but I do not see any
Problem: 5.7.1 Access denied
Hi, I have a very important email undelivered to the recipient and I've tried 2 times. Please assist to solve the problem. Thank you. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one
API issues still
Is anyone else having issues with the https://www.zohoapis.eu/crm/v2/Leads timing out. apparently its been fixed but still having issues.
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
I am facing an issue with the mail, It's showing "Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked." whenever I am trying sending email. I have checked there is no email storage issue. I am using only 10 percent of total storage. Kindly
Forum Text Formatting
Hello, I'm not sure where the best place is to post this... It appears that there's some forced formatting that occurs whenever a message is posted in the forums that removes any spaces or tabs at the beginning of each new line. As someone who occasionally
I have reached the maximum number of aliases and I need more in order to keep my email organised
Hi there, I was creating an email alias today and was informed that I have reached the maximum number of aliases. Until this point, I had not seen any mention of there being a limit. I can understand why there would be one, but given I have paid for this
https://www.zohoapis.eu/crm/ is down??
https://www.zohoapis.eu/crm/ is down? I can't reach this domain at all and all my connectors are not working?
Notebook does not show all notes in grid view
Hello, I am using android version of this app in both my galaxy phone and galaxy tablet. However, when I have many notes in one notebook, the app doesn't show me all notes in the notebook when it is grid view. It does show all notes when it is list view,
Problema con la api de crm
Buenas, Quisiera saber si algún problema con al api de CRM. Tengo varias funcionalidades realizadas y me una vez consigo el token no me devuelve ninguna información ningún método. Estoy utilizando php Gracias.
Bug in Zoho CRM Leads Counting (again 09-jan-2022)
Hi, Like the last time 2 months ago (17-oct-2021) (Topic was created for that by another user). In CRM, on the Leads Tab (maybe others too), the amount of leads is not accurate. It begans 2h30 ago. and amount is random for the same leads : 2, 3 30, 47,
Form not allowing us to change the name due to strange permissions error
As a Super admin on a zoho instance we have a strange error condition where one of teh forms is not allowing us to change the name of a field. The error message says that I "do not have the permission to rename the column , only workspace admin has the
Posting to everything BUT instagram
Hi Zoho Team, This is the second time my posts stopped posting to insta and no resolution.... This happened right after I switched to the paid account. Everything is connected properly and I have disconnected / reconnected to try to fix this issue as I am losing $$ every time a post doesn't go out.. Please advise!!!
Cannot access administrator account
I found a problem, I cannot access administrator ( administrator@alamjayamakmur.com) after reset password, if login always redirect to admin@alamjayamakmur.com so I can't manage domain email account. Please help. Thanks
Users cannot access homepage in Zoho Payroll
Users cannot access the homepage in Zoho Payroll, it says "no permission and needs to contact administrator"
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
I am facing issue with the mail, It's showing "Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked." whenever I am trying sending email. I have checked there is no email storage issue. I am using only 10 percent of total storage. Kindly help
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