POP3 authentication for Office365 is still broken
I have an office365 mail account added into zoho mail; the authentication is not working. I've contacted Zoho support about this a couple of weeks back, and they said they fixed it, but it's STILL broken. In fact it's worse now: it was intermittently
zoho mail keeps failing office365 POP authentication for mail fetch
When I enter the credentials for the office 365 email, it works for a little while, fetches etc, but after an hour or two I get an error, and it stops working. Below is the error email I get: This account <office365_email> has been configured in Zoho
Credit Card Payment Options
Please correct me if I am wrong on this assessment of the current options available. Our order workflow is to process the customer payment before pushing the order to our fulfillment center. In order to collect payment within Zoho, we have the options
Top Level Folder Permissions
We share passwords as a team. When I share a top level folder with someone and give them access to all subfolders, I need that permission to stick, just like with every other folder permission scheme I have ever seen. Instead, every single time a new subfolder is added, the sharer has to remember to go and find the parent folder and select "share all subfolders" again and again. This is a guarantee that team members will not have access to the folders they need access to. Thank You
No fue posible enviar el mensaje;Motivo:553 Relaying disallowed. Invalid Domain
preciso de ayuda por favor... no puedo enviar correos (emails) me muestra el error siguiente: No fue posible enviar el mensaje;Motivo:553 Relaying disallowed. Invalid Domain agradezco quien me pueda ayudar, gracias
I can't add a domain I own/manage cause it says 'Domain already exists'
I want to add the domain 'ongvjg.org.pe' so that I can create a mail account with that domain but when trying to add it, it appears "Domain already exists". Please I'd like to create it as soon as possible.
Using IMAP dont remove the downloaded messages
Hi there. We have a problem using IMAP protocol on a mail app in a desktop. We expect downloaded message on the program will be deleted on the server, but they still are there, consuming storage space. Is it a normal situation with Zoho?
Do not see "Move" command when attempting to move multiple notes to another notebook
I am trying to do bulk moving of notes with a selected tag to a new notebook. When I use the multi-select feature, the only function available at the top right corner is "Delete". I've seen help articles that suggest that a "Move" function should also
Unable to update a deal for the first time using REST API
We are able to create a deal successfully using the REST API. According to our logic, if a deal doesn't exist we use the create deal API to create a new one. Else update the deal if it is already present. We use a specific id as a property that will always
TEXT FORMAT
When I copy\paste from Word to Notebook it's pasting as an image so I can't edit the text. This hasn't happened before and is insanely annoying.
Zoho Notebook Icon in Pop! OS
Happily using Zoho Notebook in Linux Pop! Os. Works seamlessly. Only thing is that the icon for the software is an odd little square with a red cross in the middle of it - the sort of thing you might expect if there is a missing icon. Can't find any way
MX verification issues
Hello My domain is bmrrn.us. After reactivating the domain, I have been having MX verification failure and attached is the screenshots. Thanks
False positive from avast preventing downloads
This happened a while ago. Please can someone liaise with Avast to try and remove this from their URL blacklist.
Clients not receiving my emails
I have an issue with my email, some clients after a few emails from me, start not to receive my emails. So at 1st they do receive my emails, then just like that they no longer receive my emails🤦🏽♂️ It's happening with about 4 companies
Why is use of page parameters so inconsistent?
I want to have a page with a main record and a list of sub-records selected by a parameter into the page. I can not find an easy way of doing this with Zoho. With for example Knack, this is straight forward. Here is my best solution with all the dirty
ZOHO CREATOR RECORD TEMPLATE ALIGNEMENT BETWEEN FIELD NAME AND VALUES.
Hi Good Day every , can somebody help me to figure out this? I created a HTML table using HTML and deluge. And add a rich text field to the form to contain all the values and push to the Zoho Creator record template. Now I got a problem with the alignment
Unable to send message;Reason:553 Relaying disallowed. Invalid Domain
I am unable to send email from all 3 of my emails. The response I get is: Unable to send message;Reason:553 Relaying disallowed. Invalid Domain Kindly help me fix this.
Unable to send message;Reason:553 Relaying disallowed. Invalid Domain
Unable to send message;Reason:553 Relaying disallowed. Invalid Domain WIX is my DNS provider My domain was expired which is renewed now I am able to receive mails but not able to sent and fails with the error message "Unable to send message;Reason:553
Enable to view or edit events on calendar
I'm trying to view/edit an event but it's not possible. I've tried on app, chrome and firefox.
Unable to post to Facebook
Posts are not posting on Facebook - appearing on other social platforms
Zoho Analytics on-premise connect to DataPrep
Hi, I installed the On Premise version of Zoho Analytics, when i try to connect Analytics with the Data Prep gave me the error in the attached file, checking in the web console and in the server logs i saw that's a 500 internal server error, obviously
554 5.1.8 Email Outgoing Blocked.
Hi, Unable to send attachments. Reason:554 5.1.8 Email Outgoing Blocked.
Need Help This Issue
Hello there! I need your help, Our MX records are configured correctly, however the MX verification step fails. Please see the attached screenshot. The domain is travalcore.com Need your help me with this issue Thank you!
Zoho CRM says "Invalid input for Owner. The expected input type is bigint."
Goto Zoho Flow Add New Flow - Zoho CRM - Update Module Entry - Lead Add "Create or update lead" In "Create or update lead" has a entity "Owner" I put the Owner field from "Update Module Entry" (Itself) it was a text type of "Owner" field 1 3 2
Workplace by facebook does not integrate with Zoho but does with other CRMs
Please integrate the workplace chat and workplace for facebook, would be so much better. Hubspot does so you can too
Painfully Slow Refresh/Links
I have noticed in this past week that any refresh or any link selected from the Sent Campaigns Report Summary page is painfully slow — often taking up to several minutes. Other Zoho products like CRM and Survey, as well as any other standard browser page,
Can't open attachments
Hello, Since saturday I can't open any attachments in my mail. I can see the paperclip but clicking on it doesn't work. I used to be able to view or download the attachments bij clicking at the end of the e-mail. Please help (I can't open invoices or
Linking Sigma CRM extension to Creator App
We are getting close to publishing our Creator app on the market place. As such we are starting to move the changes that we've made to the CRM, to integrate the two, into a Sigma Extension, so that our customers can install the extension themselves. However,
Zoho Desk - Emails not loading in portal and cant send email
Hi, At the moment we are having problems with incoming and outgoing mails. When trying to open a ticket, we get an error 'Content not available'. When trying to send an email we get the following message, Email reply failed from being sent! Momentary
Zoho Account Not Active-Support Team not responding to emails
Hi! My husband's Zohomail Account is saying that it is not active when he tries to sign in. He just created the account earlier this week. Is there a reason that it has been de-activated? Also, I tried to email the support team twice this afternoon
Zoho Commerce Scopes
I'm creating an app that needs to connect to the Commerce APIs, but the scopes aren't available. Can they please be added? Thanks, Bryan
Not receiving emails sometimes
Hi Zoho Team, Recently I noticed that I am not receiving e-mails from some recipients. These are our clients and it is quite embarrassing. A month ago a colleague of mine told a similar story, but we dismissed it. Now it is serious, and it affects our
Erroao enviar e-mail
Bom dia! Depois que meu domínio foi renovado, estou com problemas ao enviar e-mail, apresenta o seguinte erro: Unable to send message; Reason: 553 Relaying disallowed.Invalid Domain Abaixo está meu DNS: Meu e-mail é: contato@lunahacessorios.com.br A
Zoho CRM and Ring Central Chrome app - very slow
Hi, We are experiencing very slow load times for any CRM functions or records when we have the Ring Central Chrome app installed. This happens on Chrome OS mainly but also slows things down on Windows too. We have tried CRM without the Ring Central app
unable to send message email outgoing blocked 554.5.1.8
Hi good day to you, I cannot send outgoing email, with an error message as below : unable to send message email outgoing blocked 554.5.1.8 Please kindly unblock my account. Thanks before
Help Center login issue on Mac
One of our new customers has issues signing in on their Mac. They did mention that their browser does warn them about some disabled cookies but even after enabling the cookies they still can't sign-in to the system. Please see below for their message
Unable to disable 'agent added comment' notifications
^ advice from Zoho chat support When in Zoho Desk, agents receive notifications in the top-right of the browser under the bell. These can be controlled in some ways, but there are notifications that come through constantly whenever another agent adds
not able to install zoho_crm_integrazion
Hi, i try to install zoho crm integration for the website of my company but i can't do. my website is developer in Drupal 9. I try to install ( https://www.drupal.org/project/zoho_crm_integration ) via "module install" and installation seems to be ok
Sites no longer showing
My websites (2 of them) are now 404’ing and when I try to view on Zoho Sites, there is nothing listed and only a request to select a theme
Field mapping to Zoho CRM
When a booking is created, the field mapping for the default fields is imposed and the custom field are not synchronised. By example, the contact number is mapped to mobile. This field in our prospect system is deleted. So it is not visible in our CRM. How to build the proper mapping between the systems.
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