Remove options from SO Custom Field
Hi, I would like to remove some of the options in one of my custom fields for my sales orders. When i try to click save it says that "The custom field option is in use with some transaction(s) and hence, cannot be edited or deleted." Is there a way I can remove them? Or mark them as inactive so they no longer show up in the drop down?
Suddenly, I can't access IMAP through Aquamail on Android
It seems that I can still access it using the Zoho Mail client. I have made no changes. What is wrong? Thanks. David.
email sending error 553
Hi, we are having problems sending emails, error 553, we tend to receive more emails to send this error. We found that our MX configuration is having problems, we contacted the host and it is usually pointing to zoho. Our domain ecarshop.com.br Can you
Custom SmallTalk : Cannot delete phrases
I created a duplicate small talk package and tried to add additional responses into an existing small talk phrase. This works fine. But when I try to delete the old phrase, I notice that clicking on the delete does not work (it is not clickable) for any
Unable to connect to server on Windows (app / all browsers / even on my Mac now)
Hi everyone, My Zoho Mail App on Windows, which has worked fine until now, has been unable to connect upload anything. In fact it returns the message: Unable to connect to server I can't access my emails, not on the Windows App nor in any browser I've
Image format not supported for images taken with focused mode
For some reason, images taken with 'focused mode' have an icon, but, when opened, comes up with 'Image format not supported, Click here to download'. The download comes up with an unknown network error.
error 533 relaying disallowed
we had issues with our previous dns provider and our domain expired. we successfully migrated our dns to cloudflare but we can't send mail... the dns records are correctly added in cloudflare but doesn't seem to be recognized by zohomail zohomail fails
Customer wants to API integrate to place orders
We have a large customer who wants to use a custom API integration into our Zoho ordering system to place orders rather than using a customer portal. We are currently using a custom order form in Zoho Creator that pushes through to Zoho Inventory. My
Form submissions
Several months ago I set Zoho mail up correctly and was successfully receiving email sent from a form on my website. Now the form submissions are not being received. The only things I've changed are added two mailbox aliases to the default email account for this user, and upgraded the user so it has more powers similar to the super administrator. The email is receiving other types of email, for example a test email I sent from my gmail account. What could be the reason. thank you.
Can't Receive Incoming Messages From Gmail?
Hi, I created my Zoho Mail account a couple hours ago and was successfully able to verify my SPF, DKIM, DMARC, and MX records with my domain. And so to test the sending and receiving for my account I sent a few test emails to my other personal email accounts
No fue posible enviar el mensaje;Motivo:553 Relaying disallowed. Invalid Domain
Team, When i try to send mail through ZOHO mail i am getting the following error. "No fue posible enviar el mensaje;Motivo:553 Relaying disallowed. Invalid Domain - info@tiendamargot.com.ar" Can i get some help on this. Thanks
Zoho mail server treated as spam server
According to the spamcop.net, the zoho mail server IP (136.143.188.11) treated as spam server: https://www.spamcop.net/w3m?action=checkblock&ip=136.143.188.11 Please resolve it!
Unable to send message;Reason:553 Relaying disallowed. Invalid Domain
Team, When i try to send mail through ZOHO mail i am getting the following error. "Unable to send message;Reason:553 Relaying disallowed. Invalid Domain" Can i get some help on this. Thanks
Why can't we copy task list?
Why can't we copy / clone the task list in the project? I can only copy one task few times. Or i can make a template of task list and then implement - but when we do it we make a trash in templates.
Unable to save template.conf file
Hello, I'm currently unable to save "template.conf" in the template editor. Attempting to save the file results in the sparsely informative message, "Error in the file". The following is the file I'm attempting to save: { "name": "ISR-Current",
Sales Orders Custom Status not appearing in Zoho Books Android App
Hello, In Books we can create custom status for sales orders, invoices... etc, but in the mobile app these status dont appear, instead it is appearing the "original status". Are there any plans to include this in the mobile app?
[Feature Request] Zoho Books and Inventory | Item Amount Based on Custom Numeric Fields
Currently, the item amount = # of units * rate per unit. Suppose, we have four fields F1 (% data type), F2 (% data type), F3 (Numeric data type) and F4 (Numeric data type). Would like to update item amount = # of units * rate per unit * (F1 + F2) + (F3
Pay Invoice via Stripe or 2checkout - optional
Hi, We are trying to use Stripe and 2checkout for payments in Zoho Invoice. However, whenever a user tries to pay the invoice, only 2checkout option is being used when both of these options are checked. Furthermore, if we deselect any, the other option
Can't open Zoho Workdrive Application on my Mac
I had installed Worksdrive for Mac. Synced one folder succesfully on my Mac. Then transfered a large volume of data from Dropbox to WorkDrive, which is working perfectly in my browser. Now I can't restart my WorkDrive Desktop app anymore and ad the syncing
Any way to override SalesIQ marque detection when determining the current page?
Hello, It appears that SalesIQ derives the page that the customer is currently accessing from the page marque. In most cases this is all well and good, but if the marque is dynamically updated, this can make it rather unusable for the purpose for which
Only an abbreviated list of Commerce scopes are being exposed through the connector
From the generated OAuth2 authentication window's URL, it appears that only the following scopes are being created, despite the fact that all triggers and events are being selected. ZohoCommerce.contacts.ALL ZohoCommerce.items.ALL ZohoCommerce.organizationprofile.READ
Images load properly the FIRST time but not afterwards
This is quite frustrating because it's SO close to working correctly! It starts out fine. If I start a campaign, put in images, resize them correctly, and send it out - it looks great. Below is how it looks in the editor AND how it looks in the received email. BUT if I save the campaign and come back to it later, THIS is what I see. Now, if I send this campaign AS IS (no changes to try and fix the image), this is what the received email looks like: Essentially, every time I reopen a campaign or try
MX Verification is not working after Domain expired and re-enabled.
Hi, We had the domain expire on August 2nd and we re-established it but the MX verification is not working and so the relay is failing and giving back 553 errors when trying to send emails. We have the correct MX records set up because we are still receiving
Zoho Crm and Zoho Books Integration Problem
I integrated Zoho CRM and Zoho Books each other as two-side sync. I have synced Vendors, Contacts, Products, Invoices, Sales Orders and Purchase Orders modules in CRM with Customers, Items, Vendors,Sales Orders, Invoices, Purchase Orders in Zoho Books. I
"Unsafe attempt to initiate navigation for frame with URL" when trying to use stateless form filters on embedded report views
I have various stateless form filters and report views embedded in my PHP website. Until recently the workflow of using a form to openURL with an inframe target to an embedded report and pass in filter options worked fine, however now I get a "Unsafe
Calendly/Zoho CRM Sync
Hi Everyone, We currently use Calendly for our customers to schedule appointments with our sales team. The Calendly events are set up in an event where the appointment owner is chosen in a round robin basis to make it fair. When we turned on teh Zoho sync, I see that the events are passing throughto the CRM, however, the appointments that are being set are not with the contact owner. Is there any way to fix this?
Getting errors when sending e-mails
So i'm getting these errors while sending some e-mails, is it something wrong on my end? 554 5.4.14 Hop count exceeded - possible mail loop ATTR34 [CY1NAM02FT028.eop-nam02.prod.protection.outlook.com] DSN generated by: RO1PR80MB3611.lamprd80.prod.outlook.com
userdefined views of tasks
Hello There, I created a user defined view for tasks with the criteria: task depency IS independent tasks AND task list IS ToDos (a task list within the project) Now the problem is that I want to use that view for all my projects and the task List 'ToDos'
ERROR: 541 5.4.1 Mail rejected by destination domain
Hi, We were trying to send emails from the contact form on our website, but it says "5.4.1 Mail rejected by destination domain" The issue appears that Zoho servers classified e-mails from contato@dataviva.info as spam and rejected they. The domain used in website is dataviva.info. I have sent email to Zoho support and asked in other post in forum about this issue but I did not get answers. Can you updated your spam filtering to accept those emails?
How can I create a new email account in Zoho?
I already have msalup@cpsgrowthinstitute.com and want to create concierge@cpsgrowthinstitute.com Every article I read says about "adding" an account, but if you are trying to actually create an account, the OP they send to concierge is, of course, useless,
Domain Name Ownership Verification and MX Records update
Hello Zoho doesn't seem to have flagged my domain evssi.org as verified yet its actually verified under domain status, secondly, my MX records point to zoho everywhere, even in the zoho tool yet within my admin panel it doesn't seem to verify them. I
Domain Verification and MX records
Hello, My domain had recently expired but i've renewed it, the problem is that I'm unable to send email though I can receive, it brings an error that my domain is not yet verified yet within my zoho it is. Secondly, my MX records are correctly pointed
Unable to verify MX Records for my domain
I own the domain codersnook.com and it is registered at Google Domains. It used to be working earlier, but there was a gap of 2 years almost when I had lost the access to the domain. I am trying to reconfigure that now in Google and Zoho mail but now
RTL support - email templates
hi i am developing in zoho CRM through zoho one. on creating email templates i do not see that RTL (right to left) text is supported. how do i create nice looking templates with RTL text?
ZOHO Calendar Time Zones
I'm in New York. Zoho forces us to choose Eastern Daylight. That is absurd because it should do it on its own. My colleagues are in Texas CT time. My boss shared his schedule with me so I could see when he is busy but everything I do seems to schedule
Gallery not available
Hi, I can't open the gallery or place images from the gallery. I asked our previous supplier Apora for it, our own IT department did investigated. But all solutions, like cleaning the memory, cookies and so on, didn't solve it. What can be the reason
Very high CPU
On Windows 10 machine, cliq often has a CPU of >30% during a video call, which makes the whole system lagging. I'm using the latest version (1.4.9 )and a modern laptop: Intel(R) Core(TM) i7-10610U CPU @ 1.80GHz, 2304 Mhz, 4 Core(s), 8 Logical Proces
No puedo enviar emails
Después de renovar mi dominio keplerchile.cl no he podido volver a enviar correos. He intentado reconfigurar todo desde cero. pero aun no he logrado enviar correos. Me dice que tengo error 553
Word getting cut off on mobile interface on BackStage Event Page
Image preview shows this But the actual came out like this, anyway we could solve this?
553 Relaying disallowed
Hello. I'm trying to validate MX Records on domain saov.pt It's all ok but still have the same problem. After read some topics in Zoho Help, create the CNAME to validate domain again. Can you check it please quickly? Best regards,
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