Any plans to update popups for better lead gen?
The goal of some of our landing pages is to get a person to agree to take a demo of our software. We're using Zoho Forms on the page and that integration works well. They give us their info, it goes into CRM, they get an email telling them we'll be in
Inserting snipped image into email
When composing an email and inserting an image from the clipboard, there are choices at the bottom of the image for "best fit", "original", "fit to width". Lately, upon pasting, it is not allowing me to choose the sizing for the image. I have attached
Another spam related issue...
Hello people of Zoho, About a year ago, we switched from Mailchimp to Zoho Campaigns for reasons to do with centralising our CRM and our contacts management. As we already used Zoho e-mail as well as the fact that we were looking into using Zoho Social
Cloning campaign doesn't include campaign-specific scoring?
When I clone a campaign, it looks like it doesn't bring along the campaign-specific scoring that I set up in the original campaign being cloned. Is that correct? If so, why? Do you have a list of things that are/are not included when a campaign is cloned?
Error message trying to open spreadsheets
Hi, I am receiving the attached message with I try to open all but one of my spreadsheets.
Zoho Payroll not working
Dear Team, Unfortunately ZOHO Payroll product not working as expected. I am really disappointed because of validation and no proper data structure. The service was not working correctly. I am not able to delete the revised salary, even though I rejected
Bulk Segments and Custom Fields
The fact that you now cannot create bulk segments based on custom fields is very disappointing. This will create a huge additional workload to set up new segments for many users.
Can't Setup Contact Form
Hello, I have added the form element and when I click "Setup Form" nothing loads and I can't edit the form. Please help. Thank you.
Auth to Oauth returns invalid_response_type
Hi Zoho team, i had developed an application which uses authtoken for api requests now that we have to migrate to oauth im using authtooauth api for oauth token but it returns an error { "error": "invalid_response_type" } the documentation
Mobile numeric keypad not showing for decimal, currency or percentage field types.
Normally a numeric keypad is presented in mobile view when the input field is a numeric value. This works with the "Numeric" field type, but when the "Decimal", "Currency" or "Percentage" field types are selected, they revert to the normal qwerty keyboard.
Placeholder for Month Name to use in email template
Hi, I do not see "Month Name" as a placeholder to use in the email template area. Is there something that I could use that will autofil in the email template I have something like "Invoice for the month of %Month Name% 2018"?
SMTP Error: Authentication failed
Hello! I am trying to configure the service on my website using PHPMailer, but despite typing the correct username and password... I constantly get the following error: 2020-02-10 18:56:03 Connection: opening to smtp.zoho.com:587, timeout=300, options=array ( 'ssl' => array ( 'verify_peer' => false, 'verify_peer_name' => false, 'allow_self_signed' => true, ),) 2020-02-10 18:56:03 Connection: opened 2020-02-10 18:56:03 SERVER -> CLIENT: 220 mx.zohomail.com SMTP Server ready February 10, 2020 10:56:03
Website not live after publishing
Hello, I have published my website for bisonkerb.com but the content is not showing. PLease assist. Thank you.
Report Scheduler on Zoho CRM stopped working
Hi all, We have a number of reports on Zoho CRM scheduled to run daily that have stopped being sent as of yesterday. They have not been received in junk or spam email folders - I have tested one by resetting the scheduled time to earlier this morning
Zoho ASAP - Help center Incompatible Input; Incomplete Output - ticket 68648537
Good day Ash, Since April 9 2021, the Zoho ASAP is giving us an error for some users (not all users): Incompatible Input; Incomplete Output - We are not able to process your data. Please double-check the data you entered. Plus when the same users add
URGENT HELP - Quote Inventory templates losing HTML and going blank
Hi, today I was cloning a Quote template, and the clone was blank. Upon editing it, I confirmed that it was blank with no HTML at all. I copied the HTML from the original template and inserted it into the clone. But the Save button would not do anything,
Zoho Books API Sales Order Lisiting
I followed the documentation which require me to generate an auth token with https://accounts.zoho.com/apiauthtoken/create?SCOPE= ZohoBooks.salesorders.READ But I get invalid scope details I tried https://accounts.zoho.com/apiauthtoken/create?SCOPE=ZohoBooks/booksapi
Sort email window by flags
Please add the ability to sort the email window by flags. Flags are very helpful in planning from priority, followup, info. If they were easier to add to your email in the window (such as clicking from priority to followup in the panel), would be helpful
Unable to prefill CRM fields via CRM email templates/mail merge
Hi, I have a number of customer contacts I need to make to ask them to update their contact details & confirm some booking details. The easiest way to do this is to prefill a form, so they can correct only the contact details that have changed and pick dates for events (etc). However, the only way to share a prefilled form appears to be via inserting the forms link in individual emails. This is too labour intensive -- when individual emails are already able to "mail merge" variables when sending
stop signature when replying
How do I stop my full signature appearing when I'm replying to a message?
Error code 1867 | Office Integrator save to S3
I'm trying to use the Zoho Office Integrator API to edit documents saved on an S3 buckets. I can open them all right, but when pressing "save" on the frontend, this is what I get from the POST call to https://writer.zoho.eu/writer/remotesave.im: {
I just want to close my paid services
Dear Team, Last year i send to mail zoho but the didn't close kindly close my subscription because i will close my Gst Number I will reapply new gst after we login . My Email : ARENTER@gmail.com My Contact: 91+8800968053
Flow : Creating Task list with Template
Hi, I created a simple flow, the trigger works fine but, the action is halfway working : The action, which is a "Create Task List" in Zoho project, doesn't work if i put a value in the "Milestone" field or in the "Template" field. If I have anything in
mx records not pointing to zoho
hello, i have a shopify i trying to get it connected with zoho mail. but i cant seem to get the mx records to work right, i talked to you guys yesterday on chat about it. and he said everything was alright, but it still says in zoho email that the mx
Zoho Mail Night mode turns itself back on
Zoho Mail desktop client night mode turns back on when restarting the client. This happens whether or not the Auto Sync option is on or off, and even if the web client in the browser is not in night mode, the client still turns Night mode back on. The
Retainer Invoices NOT treated as a Receivable
When I issue a Retainer Invoice to a customer, it is an amount I expect to be paid and when not yet paid it is therefore a Receivable. Zoho Invoice does not treat Retainer Invoices as a Receivable and does not include them within Receivables on the Dashboard. This behaviour is fundamentally wrong. When chatting with support, the explained the systems behaviour as to why they do not treat a Retainer Invoice as a Receivable because if I issue an Invoice and then use the Retainer balance to pay this
Gmail Synchronization with Contacts in Bigin
Hi We have just implemented Bigin and started adding users, we love the look of the product but we may have hit a major problem that will derail our usage if not resolved. The site says that Bigin integrates with gmail but this is not really correct,
Printer
Is there any way your app supports the dot matrix printer?
I didn't receive any OTP sent to my mobile number
Hello, My administrator account has OTP enabled. The last time I try to login, Zoho asked for the OTP code, but I never received it. What should I do? Best regards, Fedry
ANY ATTACHMENT UNABLE TO OPEN AND ANY DOCUMENTS CANT UPLOAD
ANY ATTACHMENT UNABLE TO OPEN AND ANY DOCUMENTS CAN'T UPLOAD
No emails from Jagex/Runescape
Anyone else having this issue, emails from Jagex/Runescape won't come through, trying to change password/email address but the emails just don't come through from them. Everything else seems fine. They send to my non Zoho addresses though.
No possibility to work with ZOHO atm
For 3 years now we have been using Zoho CRM as a company, for a long time we were always very satisfied with the functionality and stability with which we could use Zoho. But since about 1 1/2 months working with Zoho is an absolute disaster. Tabs and
"Complex" signatures are not saving
Hi, I tried both in the Control Panel and in Zoho Mail, creating signatures with more than a line but it does not save them. I created signatures by adding an horizontal line, two paragraph or a small pic of my logo, but none of them save correctly. It
Subform file insert
Is there a way to get a subform file field insert to work ? The same script works ok for other fields but not if the field is a file field Deluge show the file field as string, and it works to copy across forms but inserting in a subform fails with this
Problem creating Customized Agent Panel
Hi, I have a problem when trying to create a Customized Agent Panel for the Home Page. Whenever I click over "+ Home Page" it shows the following message: "You do not have any role left to share this home page with. Note: A role can only have one home
Terrible audio quality
Hi Zoho I am preparing for a new series of webinars for which I want to use Meetings. But I've been recording my rehearsals and the audio quality is terrible. Take webinar 1257527115 as an example. 08:45 the webinar starts and the audio is distorted
Unable to see email for CC'd contact from edit ticket screen
Reproduction steps: A. Open a ticket with someone CC'd on the ticket / email thread. B. Go to "Edit ticket" C. Look at "CC" field. Expected behavior: Some mechanism is available to see what the email address is for the CC'd contact. Ideally you could
Zoho CRM REST API - Download Attachments Returns Null
When attempting to download a file using the Zoho CRM REST API the json is returning NULL. I first pull a list of attachement information using CURL: curl_setopt_array($curl, array( CURLOPT_URL =>"https://www.zohoapis.com/crm/v2/Potentials/################/Attachments",
Zoho Sites in Zoho One - Site unpublished, account downgraded
Hello everyone, I have a Zoho One subscription and I had a website published in Zoho Sites. I've had this site since a few months, more or less just as a test. Since the Zoho One admin interface update, Zoho has unpublished my site without any prior notification
Poor use of margin padding in compact view
Why does compact tickets view insist on having 150px of whitespace margin from the borders of the window and the left sidebar? Because of the current behavior it's only possible to see 6 characters of the ticket title when using a window 960px wide.
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