Changes Cyrillic filenames when saved to GDisk
Changes Cyrillic filenames when saved to GDisk
No Bullet Points in Article editor
When I try to add or edit an article in the Help Centre, there's no option for bullet points. When I click on the button I see the attachment image and the code generated is <ol> <li style="list-style-type: upper-alpha">... </ol> Instead of <ul>
outlook setup
tried many times to setup my mail on the outlook....but i failed....although i followed the demo video you r sharing to make the same.... but unfortunately cant send or receive any mails from the the outlook on my computer. please help thanks marwan
Problems logging into the application on mac os
In video
Change Initial Balance for previous years
Hi, I have a problem with the initial balance for team members who joined the company before 2020. In the "Initial Balance" module I can only see the leave count as of the beginning of 2021, but I need to change the initial balance of three team members
Some issues in receiving emails
I am gradually migrating from google apps free to Zoho in case google ever pulls my old free grandfathered plan. I went onto my gmail and sent a test email to my new zoho email (which is all operational) and it took an abnormal amount of time to receive
IMAP Sending Error from Bigin
Logged on to Bigin today to find that I wasn't able to access or send any IMAP emails. So I recreated the IMAP conneection (to my Fastmail account). I can now read the Fastmail emails on Bigin, but when I try to send from Bigin I get an "Error While Sending Mail" error. I'm sure the IMAP settings are correct. Something down on the Zoho side? A Fastmail issue? Any ideas on how to check this would be much appreciated.
Connection Error
Hello I am trying to connect to some of my customers that need help but my sessions are leaving me on the screen down below can you help me asap because these customers are losing business.
Zoho mail server (IP) treated as spam, the email cannot be delivered to the recipient
When we try to send out to a customer, it return: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. xxx@customer_email.com INVALID_ADDRESS
Default Font
1) Is there a way to upload company font and set as default font for all communications from all apps, or at least the Zoho One included apps? 2) I'm updating the email templates in Zoho Books and cannot figure out how to change the font. These auto-emails
Duplicate reminder emails from showtime
Folks - we are seeing duplicate reminder emails being sent to all people who registered to a showtime session. If we have a reminder for 1 day before and 1 hour before registered attendees are getting two emails each time. Due to this some of them are marking us as spam and is becoming a major problem affecting our attendance to the web sessions we are creating. Any fix for this? What is the problem that is causing this?
Servers availability and location
Hello ZOHO, I'm encountering many issue to access to my ZOHO CRM webpage. Also my workmates have the same issues which are located in different places. Are the ZOHO servers status available to check by our selve? Are the ZOHO servers performing well?
Zoho desk mapping domain - Cname nor recognized by Zoho
Hi, I am trying to map a custom domain for our portal, but I keep on getting this error: The cname appears to be correctly setup however: It was done a week ago and still not working. The subdomain is also created on the hosting provider. What am I missing
Flow wiring changes not being saved...
Just started having this problem today. When re-wiring, I apply changes, my changes are summarized, and show in version history, but the wiring changes are not saved. Please HELP!
Why super admin cant view all the password saved by the different employees in zoho vault ?
I think super admin must have the ability to access and view all the passwords saved in zoho vault no matter if a password record owner has shared the view right of the password with super admin or not because in our current scenario our one of the employee
Zoho spam
Hello, a lot of emails I send to people are going to spam. Any ideas why?
Error:554 5.1.8 Email Outgoing Blocked
Quando tento enviar o e-mails não consigo e aparece a seguinte mensagem Error:554 5.1.8 Email Outgoing Blocked
Criar email com meu dominio
Estou enfrentando um problema ao me registrar no Zoho mail e recebo o seguinte erro. Este domínio já está associado a esta conta "j * * * * * i @ g * * * * * ". . Parece that o Proprietário anterior do Domínio Já o registrou qualquer Zoho, Agora ELE ESTÁ
Resizing window causes Kanban view to break
System: MacOS 11.2.3, Safari 14.0.3 Reproduction steps: A. Open a safari window approximately 1300px wide. B. Open a Zoho Project in Kanban view with 9 lanes/statuses. C. Once the page has finished loading start dragging to increase the size of the window
Global Change Communication Missing for Zoho One license holders
Hello, There is a lot happening at Zoho and we are seeing that everyday via blog post, announcements, video of Youtube. It is quite difficult to keep an overview of all the changes across the apps. When we are Zoho One users, Community are the only valid
Leads not getting synced from Facebook ads
Hi, my leads are not getting synced as it says Last Name field not mapped, these are auto leads how to map them and hence they are not able to sync with the CRM. please advise.
Urgently need help accessing my email account. Customer service email not responding.
I have lost access to my Zoho email account. I cleared my cache and it must have cleared some cookies too as my computer signed me out of all of my log ins. So I lost my password. But I no longer have the alternative email address I signed up with, so
Updating custom fields in creator
I'm trying to update a sales order with the id of the component that is linked to it in our creator app when a new item is saved. However, the custom field that I made for the id isn't being filled in. Does anyone have any thoughts as to what I'm doing
SPF verification unsuccesful
I am trying to pass SPF verification for my domain experimentaltools.online but the verification keeps failing after I added the TXT record. It used to work fine when I was using G Cloud but I moved back to my registrars own DNS service and now I cannot
Bulk Write API problem with "Upsert" find_by - Id
I'm trying to do an upsert upload using Zoho CRM Bulk Write API following the documentation: Bulk Write API On the second step where I need to create a Bulk write job, I got the following error message: {"status":"error","code":"INVALID_FIELD_NAME","message":"invalid
File Transfer Not Working
Hi, Myself and a number of our engineers are having issues receiving files via the File Transfer window. When we try to pull back a file nothing happens but the file does show in the File Transfer window as "Download initiated". This appears to be happening
css.zohostatic.com makes our site to load sluggish
Hi there, I was wondering where this file comes from css.zohostatic.com There are a lot of requests consume for this. Please find the attached screenshot below. I don't know which Zoho apps it is coming from.We have used CRM webforms, bookings and SalesIQ.
Zoho Tasks are creating but not editting
I have tried to edit my Tasks but the buttons are not working. I tried two different browsers and also wifi and vpn and still the same. I think the zoho tasks is broken. Anyone else having this issue?
cannot receive mail at the super admin address
Do i have to add the super admin as a separate user in order to get his email?
My contact us form is submitting successfully but there's no email notification, not being added to leads and the analytics for submission is not working
My contact us form is submitting successfully but there's no email notification, not being added to leads and the analytics for submission is not working. Can you advise?
You do not have permissions to create this account in Zoho Mail
Hello, Trying to add a new alias to my mail account on Zoho dashboard, from admin account. The error message says “You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance.” Please
Zoho Widget & Float Button Load Times Slow
Hi, 3x Zoho files are loading slow on my website: http://once.ly/7hlRH (Website URL masked for privacy) The files which load slow are: 1) https://salesiq.zoho.com/widget 2) https://css.zohostatic.com/salesiq/Mar_27_2019_https/styles/floatbutton.css 3) https://js.zohostatic.com/salesiq/Mar_27_2019_https/js/floatbutton.js Is this a normal load time? if not, what can i do to improve it? Please do have a look at my website in the link above. Kindest regards, Am
ZOHO PHP SDK: invalid oauth scope for GET Records
When using the PHP SDK (using version 2 or 2.1), when we query the records (Contacts) using a scope ZohoCRM.modules.ALL, we get an error saying invalid oauth scope to access this URL. Digging a bit deeper in the code, I notice that the call to https://www.zohoapis.com/crm/v2.1/Contacts
Sheets - Data Validation not working properly
Hi there, I have a document with approx. varias sheets in it. The information input into 3 of these sheets is sent to its respective Pivot Table. Another Sheet has 3 columns set up with Data Validation pulling the information from the pivot tables.
Bad Sound Quality
I ran my first meeting on Zoho with 7 people connected in. Users said the sound quality was terrible. I've read some other posts here about the same issue. Is this something that has already been fixed or is in the works? I see other users switched to Zoom, any feedback on that?
Bad HTML using the template editor
I have used the Template Editor to create an email, and sent it to Email On Acid to made some cross client testing. To my surprise, my email was cropped in Gmail, as if the content was to big. I then downloaded the email, and seen that the html was over
Can't access mailadmin.zoho.com, redirects to advertisement page
Hi there, I can't seem to access the control panel through mailadmin.zoho.com . I want to add a user to my mail account using this guide , but whener I try to access the control panel it just redirects me to the advertisement page for the control panel
Cannot forward emails to zohodesk
I have set up an email address on my site which forwards directly to the support email address on zohodesk like this: support@xxxxxx.com > support@xxxxxx.zohodesk.eu However, no emails are ever arriving in zohodesk. I've checked and the forwarding is
My zoho account is suspended why
I didn't for unknown reason confirmed an email related to confirmation of my email and my email is suspended now why? I sent you emails but still suspensed with no clue when this email will resume work. I paid for one year and it has been suspended from
cannot send email to the super admin email and cannot set up alias for the super admin.
I cannot send an email to the super administrator email but I can send it to another email in the domain. When I try to add an alias to the administrator it says that it already exists. Do I have to set up another user for the super admin? I am really
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