can't receive emails
Hello, I can't seems receive emails/ Tested with gmail and outlook with my zoho account, can anyone help me? thanks
smtp; 553 Relaying disallowed
I'm facing email receiving problems after changing the server. I'm able to send emails but receiving is problem. Here is the log: Final-Recipient: rfc822; ***@agorametal.com Action: failed Status: 5.0.0 Remote-MTA: dns; mx.zoho.eu. (185.20.209.166, the
não recebo mais E-mails
preciso de um apontamento do Zoho, pois parei de receber E-mails só consigo enviar, mas não sei onde conseguir esse apontamento
WorkDrive: cannot create public links by right-clicking on local file?
With Dropbox you can easily right click on any file that resides inside your local Dropbox folder and obtain a "public" link. This means that anyone with such link can view or download the file. Right now it seems the only way to create a public link
massive spam problems with Zoho CRM emails sent via ZOHO Mail
As a company, we do NOT send ANY marketing emails. All emails are solely an answer to leads. Nevertheless, we face massive MASSIVE problems with customers in Germany, Austria, Switzerland and the UK because emails are 1. not even reaching SPAM folders
Zoho App updates new emails only when I am home.
I see new emails on my phone when I am at home. If I am outside with data or wifi, I only see the number of new emails, and not the new email. I do have internet outside.
How should I change my base currency for my particular scenario?
Hi guys, I have enabled integration between CRM and Subscription today. After sync is completed, I saw duplicated records in Subscription in my base currency. These accounts have been created automatically in Subscription using my base currency. As
Broken Bulk Write API
We are trying to bulk update our client accounts; I think this is the first time we use the Bulk API. I tried 2 SDK versions and in both got the same error "INVALID_FIELD_NAME" invalid mapping. invalid api_name Available_Balance. despite that this is
Zoho sender blacklisted
Hello, Since we switched over to Zoho campaigns we have noticed that our open rates have dropped significantly. After investigating the issue, we have found that the IP Zoho is using to send on our behalf has been blacklisted. Furthermore, not a single campaign we have sent has made it to my personal inbox since the transition (Both Gmail and Outlook accounts across 6 months). These go straight to my spam folder and I imagine most of our subscribers are experiencing the same thing. We have our
Email bouncing from a know valid address
When replying to certain emails, i get a hard bounce when I know that its a valid email. PLEASE HELP - Thank you This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its
Sync between browser and android app
Hi, I've imported some notes from Google Keep and Evernote into Zoho Notebook using the options accessed using the browser. However, these imports are not showing on my Android Notebook app. If I add notes to my original Zoho My Notebook then it syncs
When updating Lead personal info on Social, no update made in CRM
Hi there, Adding a Lead/Contact directly from Social to CRM is really awesome ! However, even if I put all Lead info in "Personal Info" tab on Social, when clicking to "Add to CRM", it is not collecting this data already filled-in. I have to fill-in again same info on "Add new prospect to CRM". Is there anyway not to type this information two times ? Another scenario is also : - Update info on Social for a Lead/contact in "Personal info" table, after getting info from the Lead through a chat - Not
In MH, a completed web Event does not register as an acheived web Goal
Hi I've setup a web Goal that whenever any visitor (new or returning, any channel, any source) performs an event once, the goals is acheived (screen-308). It's called "webinar test". Despite the event (called "webinar") being recorded three times (screen-309), the Goal has zero achievements. Any idea why this is happening? Many thanks Steve
Importing data into a report
Hi, Im trying to import data into a report. One of the fields in the report is "Users" which in the form is a lookup field (Which looks into another report to pull all the users we have listed in there and displays as a dropdown in the form. However,
Migrating from GoDaddy - IMAP Account
I was able to successfully edit the DNS records on the domain, and can send and receive emails using the WEB-BASED email option for Zoho. My problem is that I have been unable to migrate the existing emails from GoDaddy to Zoho. I have tried multiple
ios mobile app login problem
I can´t login to my mobile notebook app. I have earlier used the mobile app on an different device which I don´t have anymore. When i´m trying to log in to the notebook app on my new ios mobile device I´m requested to verify the login in OneAuth on the
Anyone experiencing status not updating when uploading a file?
I've been trying to upload a file, the upload bar is full, but the upload status just sits there and hasn't changed? Tried reloading the page, but it's not uploading the file. Anyone has this problem?
Customer data created in Commerce fails to update the Other address in CRM with the Billing address
Hello, It appears that customer data for customers created in CRM correctly update the shipping address information under the CRM "Mailing", but don't populate "Other" with the Billing address... even when there is a separate billing address. The only
Error while sync -organization is already integrated
Hi Team I am getting an error while trying to sync CRM contacts with Marketing organization is already integrated
Domain Renewal/Redeem Problem
Dear Zoho, We'd like to redeem our domain and email activity. The domain has expired on 12/14/2020 . We've tried to renew the domain for our email with you (info@onns-sa.com) many times. But every time we fill the information and press the Pay button
Creating a customer in zoho subscription using data from a creator form
I am intending to create a customer entry in zoho subscriptions "on success" of submitting a form. I have created the following deluge script values = Map(); values.put("display_name",input.Coach_Name); values.put("email",input.Coach_Email); response
Set Geo data type for Zoho CRM Analytics
It would be nice if we could use address, city name or zip code from Zoho CRM standard fields to generate Geo Map chart. At this moment, when I try to change the data type to Geo, let say Country or Zip code or City, it says : "Sorry [TableName] is a system table in this workspace. You cannot modify its design" I was told by Zoho Analytics support to get in touch with Zoho CRM to change the field type, but that has nothing to do with data source... it is related to mapping in the Zoho CRM connector.
Create Invoice API returns {"code":4,"message":"Invalid value passed for JSONString"}?
https://books.zoho.com/api/v3/invoices? Why do I get a {"code":4,"message":"Invalid value passed for JSONString"}? { "customer_id": "1305319000000146080", "contact_persons": ["1305319000000146082"], "invoice_number": "INV-00005", "reference_number": "123459898",
Zoho MarketingHub will not connect to Zoho CRM
I would like to connect my Zoho CRM to Zoho MarketingHub. Settings > Integration > Apps I see that Zoho CRM says "Not Connected" I click on connect, and get the error message "Organization already integrated." Any ideas how to fix?
ghost Email, seriously
Please see the attached Email image. I get this at times, there does not appear to be a reason for it. I am not able to read what was (or maybe is) in the Email and I get no chance to delete it. I can x out but it comes back when I log back on. Please
Very Slow Typing on CRM
I'm having a very unusual issue with Zoho CRM while typing in the application. The response time for characters to appear is seconds, sometimes up to 5 or more seconds. I only have this problem with the Zoho website and no other application. I've tried
No Way to Open "Custom Link" in Private/Incognito Mode
We created a Custom Link for the Leads Module. We can click on the Link/URL from within a Lead record and it opens in standard browser (Google Chrome in our case) with no problems. However, if we try to open up the the URL in Private/Incognito Mode by
Domain is not valid, e-mail is not working.
Hi, how are you? I renewed my Wix domain a few hours ago, but my mail is still not working here. Could you please help? I have too much work to do. Thanks.
Zoho Scripts blocks rendering of the page
Hi there, Here are the files causing my page to load slowly: css.zohostatic.com and bizappln.zohobookings.com How to make this script to load without blocking the rendering of the page? I have attached a screenshot for your reference. I'd be happy if
Impossible to fetch UTM parameters of Facebook Ads Campaigns
Hello ! I am currently working on connecting our Facebook Ads leads to Zoho CRM via Zoho Social. I have an issue when trying to fetch UTM parameters entered in the ad to Zoho CRM. So my UTM looks like this in Facebook Ads Manager : utm_source=Instabook&utm_medium=PAID&utm_campaign={{campaign.name}}&utm_content={{adset.name}}&utm_term={{ad.name}}
More colors
Hello, Help me understand, while working with sheets, I go to "more Colors" select a color I like and use it in my spreadsheet. However, once I close out that sheet then later reopen it, the color I selected from more colors is not there. Why and what
Curser and typing issues
For a few days now I have been unable to type any document. My curser does not go where I place it. Sometimes it goes above where I want it to go and other times it goes below. If I press return to start a new line, letters from the current line get deleted. It's very frustrating! I cannot select a word to check the spelling. I cannot insert the curser between the letters of a word to correct any mistakes.
Facebook Page Post Promotions
My Facebook Page Post Promotions are no longer appearing in the Zoho Social posts tab. How can I troubleshoot that?
New words are written in right side in RTL
In RTL languages, when you are writing your sentence, the new words are written on the left side of the previous word. But the way Zoho Show is working is wrong. Zoho Show is writing the new words on the right side of the previous words (like English/LTR).
Remover Powered by Zoho
Hello, Im a paying customer with yearly recurring subscription, its been around 3 years. But for the first time now, Im seeing powere by Zoho at the bottom of my invoices. Please advise me on how to remove this statement as I cant have other comanies mentioned on my invoice. Thats not what im paying for. Regards Austin Joy
Zoho Accounts: Missing secondary e-mails and mobile numbers
Hi there, I have a problem with my Zoho account in https://accounts.zoho.com/home#profile/personal Under Email, only 2 emails are being shown (1 primary and 1 secondary). I wanted to delete the @gmail secondary, but it wont allow me, it said i need to
Send Document with Zoho Sign - Currently down.
Our office is unable to send our Release of Information & Service Agreement to our clients. It has been down since this morning. Anyone else having this issue or have had this issue in the past and remember how long it took to be fixed?
Reverse DNS/PTR record problems
Hello -- I am having mail delivery issues do to the lack of reverse DNS (PTR) records. Please advise if this is related to your mail service or campaign services. I cannot determine who owns the domain. thank you
Unable to send message - -Reason:553 Relaying disallowed. Invalid Domain
Hi there, Our domain was expired, it's been 3 days after renewing domain but I'm still unable to send emails. Emails are coming in with no problem. MX records are pointing to zoho. MX checker link below https://mxtoolbox.com/SuperTool.aspx?action=mx%3atomo.ge&run=toolpage
Multiple rates for projects
HI, How can I set-up permissions so the project managers can edit the employee rates that works on projects. Rates can be different on each projects.
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