Getting "553 Relaying disallowed as xxx@site.com"
Hello, I sat postfix on my server to work with zoho smtp, all records are pointing correctly. So I set postfix to use eg info@mydomain.com this email is part of the group support@mydomain.com My contact form is trying to send from support@mydomain.com but I'm getting the error: Final-Recipient: rfc822; xxxxxxxxx@xxx.com Original-Recipient: rfc822;xxxxxxxxx@xxx.com Action: failed Status: 5.0.0 Remote-MTA: dns; smtp.zoho.com Diagnostic-Code: smtp; 553 Relaying disallowed as support@mydomain.com Also
Openning an application from Zoho One
Hello With all my PC and a different site I can't openning some application like CRM from Zoho One. I can open Zoho Books but not CRM or ShowTime for example. Could you help us? Regards Etienne TOurnier
Tasks - Workplace
We have started using workplace extensively among a small team. While Tasks is good, I don't see a place or tab for ALL tasks - It would be great to see everything at one place. Currently I have to keep clicking all these tabs.
Contact activity not updated with calendar event through Zoho Flow
I'm creating an automation with Zoho Flow to create a new contact & event when a new event is created in Calendly. I first create the contact then create an event with the contact's email address as a Participant. When I view the contact in Bigin, I don't see the event in the Activity pane for my contact. When I create the event through bigin manually it shows up in the activity pane. I believe this is a bug as it's working through manual actions.
Malformed Inventory adjustment approval link in email
Hello, We notice a bug in the email requesting an Inventory adjustment approval. The email redirects to https://books.zoho.eu/app#/adjustments/123456789 which rturn an error Page not found. The approval page is in fact: https://books.zoho.eu/app#/inventory/adjustments/123456789 I thought I could update the email template, but I can't see any way to do it. Regards
Variable is not defined
Hi everybody, I'm trying to pass a variable by URL to a Page in Zoho Creator with the following code; openUrl("#Page:Trips_Page?Session_ID=" + input.ID,"same window"); In the Trips_Page I try to fetch the variable with the following: <%{ current_session = Current_Login[ID == Session_ID.toNumber()]; %> <p><%=current_session.Employee%></p> <p><%=zoho.currenttime%></p> <% }%> But Zoho returns me "Variable 'Session_ID' is not defined" and I can't save the code. What am I doing wrong? Do I have to do
Consigo enviar emails mas não consigo receber
Consigo enviar emails mas não consigo receber
Flow ZOHO CRM EMail dont send. Fail
Hi My flow don't send ZOHO CRM MAIL MERGE or ZOHO CRM SEND EMAIL TEMPLATE. Apparently all is correct and we test it some week ago with free version, now after subscription it doesn't work! Cannot understand the problem. I send help request 3 days ago but no answer. Cannot wait, please send me help. Thank you. Same error for all flows but all input parameters are correct. unable to process your request. please verify whether you have entered proper method name, parameter and parameter values.
Texto da Mensagem
Boa tarde, Não consigo digitar nenhuma palavra no corpo do texto da Mensagem... |Como resolvo este problema?
Spell check in Writer is not checking according set language
Hi, I am trying to work on a dutch document, set the language checker to "Nederlands" (it is Ducth for saying Dutch ;) ). But still the whole doucment shows up RED. Followed the instruction as described: https://www.zoho.com.cn/docs/writer/help/document-proofing.html Didn;t help. Even closing the Tab and reopen again, didn't help. The status bar down left corner is saying "Nederlands" . But if i click on one of the red marked words I only get English suggestions poped up.
Creating tasks cross-project on mobile app (needs to be easier for fast creating tasks cross-project (too many steps currently)
Hello, When creating new tasks on the mobile app, it would be really handy to be able to create a task (when being in another project) for another project, so the Project (and it's Tasklines) would need to be selectable. The flow would be in that case : > having mobile app open in a certain project > create a new task (+) > input Subjectd of task > field with current Projectname visible and selectable (dropdown) => being able to select different Project > if select another project => see dropdown-list
Workflow rule not executing
Hello! We have the following custom function run every time a sales order is executed or edited to calculate the gross profit. However, we get the error "Custom Function calculategrossprofit failed to execute for the workflow calculateGP". I've created
Jira Service Desk integration
I have created the Jira integration as explained here: https://help.zoho.com/portal/en/kb/vault/integration-guide/articles/help-desk-integration-password-manager#JIRA When I try this out, I get this error: The ticket exists and is in status In Progress. How can I solve this?
API Subscription trying to change current subscription product
I want to upgrade/downgrade existing subscription to another PRODUCT PLAN. Example: Currently USER is subscribed to PRODUCT “BASIC” and PLAN “Yearly”. I can switch PLANS (upgrade/downgrade) inside the same PRODUCT, that's fine. But if I want to change USER PRODUCT PLAN from PRODUCT “BASIC” and PLAN “Yearly” to PRODUCT “PREMIUM” and PLAN “Yearly” I receive a ZOHO error saying CODE “107210” and MESSAGE “Specified plan is not allowed.“. I tried with different product plans, monthly and early. If this
[Projects] Invite email in English, and not personnalized
Hello, A Client received an email from support@zohoprojects.eu in English with a little mention of our brand... It seems that the invite email isn't customizable... since several years of asking. How ? why ? I need them to be customize as the others. Telle me that now we can, thanks.
not receiving emails
Hello Zoho Team, i am not receiving emails since last three days. pleasse help to fix this issue.
Email in Spam
Hi Zoho team, I sent several campaign and most of them end up in spam folder. When I check at the whitelist, my domain has an "OK" score and the authentication is also clear. As we've never encountered this kind of problem when we use another platform, can you help us with this matter? Thank you
Links published on Instagram are not clickable
Hello, This problem only exists for my instagram business account. It is synced to my facebook business page. Whenever I post a photo, caption and link in the caption, whether I'm use bit.ly or a standard unshortened link, none of them are clickable. They show up as plain text, but for all other social medias they work fine! My instagram page is https://www.instagram.com/theapo_org/ and if you click on the 3 most recent posts you will notice the links aren't clickable. Is their a secret to making
General Slowness / Refresh Required
Hello community, myself and some others on our team are looking for some general input after these last couple of months. Have any other Zoho Desk users experienced general slowness in the agent portal, mainly revolving around slow "picking" of tickets and page/parameter updates? Couple examples: In the past, when replying to a ticket as the first agent and it gets auto-assigned, your avatar would pop up at the assigned to field immediately. When sitting at a department, team or custom view looking
Verify Job Postings
Days after publishing a job, I have been unable to find it on several of the job boards when searching them. Is there any way to see or verify that it was posted to specific boards and correct issues if there are any?
I forgot my administrator account password and the recovery email provider no longer exists
Hi, I have a problem because I can no longer access the administrator account because the email provider registered to recover the password no longer exists, how do I solve this problem? I have access to other domain accounts normally, can someone help me?
No Flow working since 3 hours !!!
Hello None of our feeds have been running for more than 3 hours. What's going on? Please inform us quickly about the resolution of the problem because in the current state of things our company is completely blocked.
No organization contacts
Hello, in contacts I can't see an option, category, tab or whatsoever with organization or global contacts. When composing an email the "organization" is greyed out (as well as personal). The only option is "All contacts". Group contacts aren't showing up either there.
New Info/Alert Limitation
The new restriction "For performance reasons, the collective response from the info and alert statements in a function is now restricted to 500 KB. When this limit is exceeded, the response will be truncated and appended with: The info message has been truncated because its size exceeded 500 KB" Is ridiculous. Zoho, you cannot keep making arbitrary changes for "performance" reasons. Sort out your backend! You never consider your customers and their customers. Most end users do not know what 500kb
IOS safari links won't open on Cliq App
Hi, We have a web page with a link to zoho cliq, and we want for this link to open the app on ios if this is installed. This work fine on android but on IOS the link open this (even if the app is installed): opened web pageIs there something we can do so the link open the app directly? Thank you
Email already exists problem
A few years ago , a friend set up two email accounts with zoho for me: orders@ and christian@ He gave me instructions on how to manage the emails for myself and now I have orders@ available on my zoho account but I cannot add christian@. However, I have access to christian@ on Thunderbird but cannot add the orders@ account there. What should I do?
Not receiving emails
Hello i am not receiving emails. I can send but not receiving. Could this please be reviewed ASAP thanks
Migrate to GSuite
I have tried everything I can think of but still I cannot migrate my emails to Gsuite. I have contacted Zoho support twice now and had no response. 1. have added google range of IP's to my account 2. used an app specific (and original) password 3. imap is enabled and yet I still cannot start the Gsuite migration process. Error communicating with the source mail server. (18002)
Unable to add zoho imap to latest Outlook client (365) in windows
I have just created a new zoho hosted email account (lite paid subscription). Up to now I have not had problems adding this type of account to outlook (365 version). I have turned off 2 factor authentication in zoho. The outlook client is still unable to logon to incoming imap server (see attached jpg for settings in outlook).
Scan Barcode metadata and image source
I love the barcode scan feature for mobile devices. Please add the following or if they are available please point me to how I may access the following: Many times it is important to know what type of barcode is being interpreted. Is there a way to determine what type of barcode is being scanned. There are times when the data present in a Code 39 barcode has a different purpose or context than the same data present in a PDF417 barcode. Especially where 2D barcodes are concerned such as Data Matrix
Validation not Running on Create
I would like to validate some data before saving but I'm having trouble getting my apps to execute the validation when creating new records. It works fine for edits. I create a new application with a simple form with the attached workflow but it does not seem to work.
Stretched description text box keeps shrinking - bug
I'm in a record. Editing descriptions (in Product). I pull the box down to get edit space and... it shrinks back to cover the last few letters of text. This is a bug as it is not how any other product works. If you have a stretch button, you stay stretched until save. It is definitely a bug to not allow me to see all the text I am editing. This one: just fix it. I am a software developer and guarantee this will take less time to fix than to talk about. (((Please do not put me through common
{"code":2930,"message":"Error Occurred. We are sorry for the inconvenience."}
Hello, Im trying to update my conections with Zoho Creator from V1 to the new. I have a simple update getRecords and updateRecord, but both are giving the same error: {"code":2930,"message":"Error Occurred. We are sorry for the inconvenience."} The code is this way: searchB = zoho.creator.getRecords("roboplan","planeamento-plano-b","Tasks_Report",criteriaB,1,200,"creator"); And creatorB = zoho.creator.updateRecord("roboplan","planeamento-plano-b","Tasks",creatorid,rowDataB,empty,"creator"); I've
Where do I find a SMTP server to add Custom SMTP when my email client is Zoho?
I want to add a new "from" address and it prompts me to choose a SMTP server. I wanted to select Zoho's SMTP server since I'm not using any other email client for my domain except this one, but it shows that it may show that it was sent "On Behalf Of" when sent to other emails and I'd like to avoid that. But I'm not sure where to get a custom SMTP server from otherwise. Any help would be much appreciated, thanks!
Zoho Books Customer Portal API
We have successfully created a customers synchronization between the OpenCart ecommerce software and Zoho Books, with the aid of the RESTful Zoho Books API. As a next step, is there a way to create a 'Login with Zoho', similar to 'Login with Google' or 'Login with Facebook' for our ecommerce site? I asked Zoho Books support, they were useless. They said there is no Customer Portal API, but that one of their Partners could help. However, no further leads or details. It's strange that Zoho can't implement
Edit or Modify the customer registration
It happens that participants might mispel their names(!) and right now, the only way to fix this is by denying the registration to the wrong profile and ask the participant to register again. This missing functionality is even more detrimental if the session is paid, because refunding the ticket and having the customer re-purchase means that i'll be incurring bank charges twice. Both as an admin and participant, it would be ideal to allow the update of the registration profile so that any errors
In widget How to close the Model box after getting success without using close button.
Hi, I am using model box to get the details. After getting the details I need to close the model page without clicking the close button. Please help me to solve this problem.
not receiving any emails
Can send emails but I am not receiving any emails.
FORMAT NUMBER // FORMATO DE NUMERO ZOHO CREATOR
Hola a todos Necesito cambiar el formato que me devuelve zoho creator: Actualmente el formato que me devuelve es : XXX.YY donde YY son los decimales Necesitaria que me lo devolviera : XXX.XXX,YY usando la ", " para separar decimales y el "." para separar millares. Gracias a todos --------------------------------------------------------------------------------------------------------------------------- Hi everyone I need to change the format that zoho creator returns to me: Currently the format that
Unable to send emails
Hi, Since yesterday, I have been unable to send emails. After sending my message remain in my sent box with this error: 4.7.500 Server busy. Please try again later from [185.172.199.237]. (S77714) [AM5EUR02FT013.eop-EUR02.prod.protection.outlook.com] Any help would be greatly appreciated. Thanks
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