Somre users are blocked
Hello, Some of my domain user receive a message that tell them that have IMAP access blocked, but inside the admin panel all seems to be ok, two of them are juridicocentral@alradelsur.com and j.hidalgo@alradelsur.com, could you help me to resolve this issue? Best Regards, Mario
Not receiving emails
Hi, I just set up my ZOHO account to host my business email. I can send emails but I cannot receive any. Here is a screenshot of the error message.
DKIM cannot be enabled for the domain as no verified default selector present
Can't get the DKIM working. May you please check my account (webshop@phone-accessories.nl) to see what's wrong?
mi cuenta de zoho en outlook me pide la contraseña y no me deja entrar y me dice que mi cuenta esta bloqueada
mi cuenta de zoho en outlook me pide la contraseña y no me deja entrar y me dice que mi cuenta esta bloqueada mi cuenta es admisiones@unifrarips.com
My iPad Pro keyboard’s arrow keys stopped working
Hi there, I’ve been using the app for quite a while now and noticed just now that my arrow keys don’t work when writing a note. This is extremely weird since it functions ok on other apps. I’ve updated my iPad to the latest OS, as well as updated the Notebook app itself.
CORS problem with Live forms
Greetings! We've recently implemented Zoho Markethub into one of our websites and we've been loving it so far. We're having some problems with native forms and making it work with Market Hub, we can associate the forms but whenever we click submit (on our case, "register"). it displays an error on the console(See attached image). Most of our forms are authenticated through javascript and we were wondering if that's the reason why we're getting this error. Any reason why this is error is happening?
Undelivered Mail Returned to Sender
Dear Support, I have a major issue since I cannot deliver any email to the domain @cysec.gov.cy. I have sent various emails to support asking their help. Please advice. Kind regards, George Pitros chairman@cysec.gov.cy INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.7.1 <chairman@cysec.gov.cy>: Recipient address rejected: Please see http://www.openspf.net/Why?s=mfrom;id=gpitros%40dsavvideslaw.com;ip=136.143.188.52;r=promitheas4.pri.cytanet.com.cy Reporting-MTA: dns; mx.zoho.com Arrival-Date: Wed,
Cannot Get Email...mail server not responding.
Hi. Since last night, iPhone user has been unable to get email from the server. See screenshot for error message. Note: - this issue happened suddenly. - it has been working fine for a few years. - no setting changes were done prior to this issue. - user is able to login to the account via browser, but not phone. - 2FA is not enforced on the account - the mailbox is only 29% full. How to resolve this?
Creator App Module Not linking to CRM correctly
I have created a simple app in creator for a simple form to hold and describe URLs. I have been able to link the app to CRM and I have a Module for the app where I can create entries. Where I am running into a problem is when I go to the Accounts module and try to add/create an entry from the Accounts module I get this error. Any help with this would be greatly appreciated.
Can't recive mail
I have set everything up I am reciving an error message when I send an email to the ZOHO email address so there is nothing in my Zoho Inbox. Please look into this and tell me what I need to change. but zoho says everything is fine Thank You
DKIM
Having trouble verifying my DKIM Done everything exactly as instructed...
Unable to send email from C# using WebClient
Hi, i am unable to send email for my C# code, although it was working previously and even i am able to send email from PostMan but when the same json is passed from C# code using WebClient it says Forbidden eveytime. Below given is my code snippet. Note: Authorization token is generated for email gievn in FromAddress and same is used to get the AccountId using http://mail.zoho.com/api/accounts endpoint. URL : https://mail.zoho.com/api/accounts/<accountId>/messages public static Status SendEmail(ComposeEmail
Zoho Sign - speed - significant delays
Hi - In using Zoho Sign today in building documents for signature, the service has been incredibly slow. Specifically when adding fields into a document for signature. I have tried using both Chrome and Firefox and have cleared out cache and rebooted
i cant receive emails
i cant receive emails, my domain is pointed to mx.zoho.com (10), help please caxacourier,com
left expression is of type BIGINT and right expression is of type STRING and the operator == is not valid (Deluge error)
Hi, I want to fetch records from my Dispatch and update Stock but seems to have problem in the field type and the field type is supposed to be String This is my code: for each Stock_Record_Obj in input.Fabric_Details { product_Obj = Fabric_Stock[ID == Stock_Record_Obj.Design_No]; product_Obj.Meter = product_Obj.Meter - Fabric_Details.Meter; }
Not receiving emails anymore
Hello, Since Thursday -3rd of October - I received no email on my inbox. Did lots of activities like payments, aquisitions and even sent an emails from other accounts but nothing reached my inbox. Please advice as this is quite urgent and I'm waiting for some important reports and fiscal documents. Thank you! Gabriel
When "Send Invoice" Action/task, there is no item to specify which template to use
Hi, I am using the "Send Invoice" task from Zoho Books in my flow. I am not asked which email template I want to use. This makes no sense as depending on the situation, the email template I would use could vary greatly. Please add an option/field for us to say which email template should be used (from Zoho Books Email Templates) when sending invoice from Zoho Flow.
Oauth flow
When I start the OAuth flow - if I state that I want scope Desk.basic.READ then description in the authorization page says: Write basic desk data such as organizations,agents,departments,roles,profiles,licence It should be Read and not Write. Says the same thing when I change the scope to Desk.basic.WRITE... You can see in the attached screenshot the relevant part of the URL and the marked line in the authorization text. Am I missing something?
Card Scaner Language
I have a problem, the card scanner does not read Greek, so i have to questions. Will you add Greek Language, I do not thing that is difficult there are many apps supporting it Why we can not just scan as pdf the card or as very light photo so we can upload it to crm with mobile data and also do not spend recources on your side. The photos are Heavy so i have to change my camera setting each time i take a photo as attachment in CRM
Follow-up emails tracking
Hi Zoho team, We have some trouble for tracking follow-up emails with CRM. For the first campaign, everything seems to run correctly. But for the follow-up emails campaign, any opened or clicked email is not display in the reporting dashboard. Do you know what is the issue (cf. screenshot? Thanks a lot. Romain
Tasks in Project Template not being populated in "New Project"
I'm creating projects from Template Projects that have Tasks pre-populated. When I perform the "New Project" action and use a template, the tasks are not being copied over from the template. I'm certain that there's a check box or setting that I need to enable to copy the tasks over from the template, but I'm not sure where or what it is. Please advise, thank you,
Visitor Tracking Stopped Working
Hi! We have a Basic Plan of SalesIQ on www.3dcadvegra.com The Visitor Tracking stoped working on 4th of september. We have like 2k visitors/mo so the limit is not excedeed. Also, I verified the visitors tracking code in the website source file and is fine. The live chat works fine In the attached file, salesiq33, I am on the website but shows no visitator. Thanks!
Not able to configure gmail to retrieve my emails
I am trying to configure to receive emails from contato@casadaestacaomorretes.com.br and always gives me the same error: Enter the mail settings for contato@casadaestacaomorretes.com.br. Learn more Email address: contato@casadaestacaomorretes.com.br Server denied POP3 access for the given username and password. Server returned error: "Authentication failed" Username: Password: POP Server: Port: 11014399399511102221 Leave a copy of retrieved message on the server. Learn more Always use a secure
Unblock My Account
Dear Support, Please unblock my account info@dawooddates.com and kindly unblock all outgoing services asap I would appreciate your quick response over it. Thanks and Best Regards, Muddassir Molai Dawood Dates
java.lang.ClassNotFoundException: com.zoho.oauth.clientapp.ZohoOAuthFilePersistence
I am attempting to impliment the Java SDK. I have added all dependencies to my package using maven. I have configured ZCRMRestClient to use FilePersistence. When I attempted to obtain Auth Tokens using ZCRMRestClient.initialize(GeneralSettings.ZOHO_CONFIG); I get the following error: com.zoho.oauth.common.ZohoOAuthException Caused by : java.lang.ClassNotFoundException: com.zoho.oauth.clientapp.ZohoOAuthFilePersistence I understand the error, it can't find the ZohoOAuthFilePersistence class. But I
Slow receiving email in Outlook 2019
Hi, I can receive emails almost instantly using my email client on my mobile phone (using either Gmail, TypeApp or Outlook mobile), but not with the Outlook 2016 or 2019 application on my laptops. If I check on Zoho Web-mail they are there instantly but not on the laptop , they can take anything up to 30 mins or more to arrive in the inbox. Please advise. thanks
Zoho Mail not working in Vivaldi 2.8 series
I've posted this on the Vivaldi forums as well. All Zoho services work in Vivaldi 2.8 series except for Zoho Mail, which does not get pass the loading page. Per the recommendation on Vivaldi's forum, I tried user-agent switcher but that did not work. Anyone have Zoho Mail working on Vivaldi 2.8 series?
Duplicate Emails
When checking my inbox on the web interface some of my emails are duplicated. This doesn't happen for all emails, but it does happen often. I will get two of the exact same emails. Is there a setting that might cause this? I'm not sure where to look since it isn't happening for all emails.
Your reverse DNS does not match with your sending domain.
Hi Zoho, I'm trying to make sure that emails I send using Zoho mail are as unlikely to appear in people's Spam folders as possible and as such, when I test the reverse DNS for my emails I get the following message from the test-suite (mail-tester.com): Your IP address 31.186.226.248 is associated with the domain sender-of-o52.zoho.eu. Nevertheless your message appears to be sent from sender11-of-o52.zoho.eu. Is there anything that can be done at your end to remedy this problem? Many thanks, Andy
Dashboards is Not Reading CRM Info Properly
Is anyone else having an issue with the Dashboards module not reading the data properly...I run the same information in Reports, and it will read accurately, but when I create the same report in in Dashboards the information it shows is completely inaccurate. But if I create a Chart in Dashboards, and have it pull from a Report instead...then it's accurate. Anyone else having these issues?
Your account design1@futureautomationgroup.com has been blocked due to security reasons.
Block Type: Mail Incoming blocked. Mail Box disabled. Mail Fetch has also been disabled for any active POP accounts. Your Incoming has been blocked and the emails will not be fetched in your Zoho account and POP Accounts. Please unblock my emails design1@futureautomationgroup.com.
Please disable SPAM filter
Hello, we has recently decided to try Zoho Desk. However, any email ticket that is forwarded to the support email addresses gets automatically placed into the SPAM ticket folder. Can we get this fixed? Thank you, Norma
Forwarding emails to existing thread being marked as PUBLIC
When an agent forwards an email thread to an existing ticket, that is supposed to be attached to the ticket thread as a private reply. Something recently broke and all emails that are forwarded to existing tickets are being made public. I tried this on my own by creating ticket as "customer" then I forwarded a random email between two unrelated contacts (neither of them being the "Customer" email), the email attaches itself to the ticket but is made public. I then log into the service portal as the
Custom Persistence Handler Class for Zoho CRM PHP SDK
I'm working on integrating PHP SDK for Zoho CRM and building custom persistence_handler_class outside vendor dir. I had to insert: else{ require_once realpath(self::$configProperties[ZohoOAuthConstants::PERSISTENCE_HANDLER_CLASS]); $str=basename(self::$configProperties[ZohoOAuthConstants::PERSISTENCE_HANDLER_CLASS],".php"); $str = "My\Namespace\Dir\\" . $str; <<< ----- THIS CODE ------------------------ return new $str(); } inside "vendor\zohocrm\php-sdk\src\oauth\ZohoOAuth.php"
I mapped my domain to a work domain
i need to delete my domain mapping beacuase i can't access it
Outgoing E-mails Going to Recipients' Spam Folder
This started happening about a month ago and have been reading forum posts to try to figure out the problem. As near as I can tell it's related to the DKIM and DMARC settings. I have carefully made sure the DKIM records are correct, but http://www.isnotspam.com/ continues to show that the DKIM can't be trusted. I use GoDaddy for a domain host which is perhaps relevant as my e-mail shows the domain not the zoho address. Kind of at a loss at this point and would appreciate help.
Logo on my website is blurry/pixelated. Please help!
My logo appears pixelated/blurry even though I uploaded an image that is high quality, 867 x 398 pixels and 300 dpi. What is happening? How do I get my logo to appear not blurry?
Cannot View My Own Table
Hello, I created a workspace and inside a dashboard with some charts, etc. I provided a data source from a CSV file on my computer. Now, when I go back in to try to view what I created or modify anything, it says that I do not have permission to view (picture attached). The only thing I changed was after creating my workspace was I updated my email address and name, did that somehow revoke all of my permissions for my own content? Thanks!
Synchronization between IOS and Windows 10 versions
Hello, I just installed the ZOHO Notebook application and was hoping to have a seamless synching note taking app betwene IOS and 2 Win10 laptops. I moved notes form another app to Notebook on IOS and installed on the 2 windows machines. At first it seemed to synch well but after migrating some notes from Everynote the win10 app behaves not as it should. I tried manual synching on several occasions. I see the note books and the notes listed but trying to open a note just shows an empty sheet asking
Join en Zoho Analytics
Tengo un problema con esta función. Tengo dos Tablas, A y B , en A los valores de columna id son unicos, sin embargo en B se repiten. Ahora bien al realizar la función SELECT * FROM A LEFT JOIN B ON A.ID=B.ID Me bota un error de duplicidad, ya que como mencione B tiene ID duplicados. Cual seria el arreglo para poder juntar ambas tablas??
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