Cloning and Editing a Signup Form Resets All the following actions
Hi Team, I want to adjust the signup form that I created and use a different style. But when I go to edit it the entire signup campaign resets... It is a pain in the butt!! Am I doing something wrong? Cheers, Kim
Pesquisar e Lista de Opção
Em Português! Tenho um campo de pesquisa no modulo Oportunidade que procura um fornecedor de acordo com as necessidades do cliente, porém ao buscar este fornecedor eu preciso preencher um campo de Lista de Opção com os produtos que este fornecedor possui e não consigo fazer isto. Modulos: Oportunidade --> Fornecedor --> Produtos Alguém pode me ajudar?
Tickets being opened in Help Center are not sending description to ticket.
We have suddenly in all of our departments started receiving tickets where customer entered a description and the description does not get submitted to the ticket. Only a subject. These are tickets submitted from the help desk. When we contact customer they are saying the did enter details and they don't know why the ticket didn't get submitted. Are other customers suddenly experiencing this issue?
Sales Inbox and Email opened incorrect
Zoho you need to fix a major issue When using Sales Inbox and viewing unopened emails IF i click on the email that was sent to the person and is unopened it then shows as opened in sales signals.,. Meaning the opened email i viewed from me to them shows up in sales signal as opened by the recipient when in fact i opened it. Surely this is not the first complaint re this. This needs to be fixed immediately as its a false representation of the feature and service we are promised. The below screen shot
Invalid file_id null in /crm/bulk/v2/write but file well created
Dear Zoho community, I'm trying to make a bulk/write on the eu API. CSV is created, uploaded, file_id is received, and when I call /crm/bulk/v2/write with the file_id in resource[0].file_id The error message is like above. Do you have an idea to solve this thing ? Thanks a lot Best regards Edouard { "status": "FAILED", "message": "invalid file_id null.", "type": "data", "module": "Accounts", "field_mappings": [ { "api_name": "Account_Name", "index": 1, "format": null, "find_by": null, "default_value":
"Capture geo coordinates" Option in Zoho Creator Breaks Address Field!
Recently Zoho appears to have added a "Capture geo coordinates" option to Zoho Creator Address form fields. By defaulting this option to ON (and not properly testing it) the addition has partially broken the Address field in Zoho Creator Forms. If a user inputs a # symbol into any of the Address fields the form will immediately throw an "Error Occured" message and the only solution is to reload the form and re-enter all data without using a # symbol. The "Error Occurred" message appears immediately
failed to export to znote if a note with title in chinese
failed to export to znote if a note with title in chinese, I have tested it many times, and I found a workaround which is to put any one letter around the chinese title. do you have any ideas? would it be a fix for this?
You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance.
Hi! I can't create my own email service for my domain - edwradslab.ga
X-axis showing incorrect dates in 'Anomaly Detector' charts in Dashboard
Hi there, I've come across a major problem with the 'Anomaly Detector' charts on the dashboard screen. In summary, the x-axis is showing the wrong dates for the data displayed on the chart. I've created an Anomaly Detector chart with the following settings: This chart displays as: The problem with this chart is that the months on the x-axis are all 1 month behind. For example, the data showing for May 2019 in the screenshot above is actually for June 2019. The same applies to all other data, including
Users from Zoho Desk cannot create tickets from portal
I recently created my help desk using zoho desk. So i tested it creating a contact and adding as end-user. After that the user could create tickets by email or by Help center. But later, I clicked on delete that user (from settings, help center, users). And after i recreated the user with the same email again. Then I tried one more time to create a ticket from email: sucess. And as well to create a ticket from the help center: fail. I can't do it anymore. After press "send" it appears a message :The
553 Relaying disallowed
I have an issue with my mails that are tied to the domain on this account. I can send mails to it from hotmail & outlook but yahoo and gmail won't work. On gmail I receive error 553. However, if I send a mail to them it works. From the tests it appears that I have correctly set up the MX records. Can you please tell me what is wrong? Thanks!
Zoho community forum UX sucks
Zoho community forum UX sucks unable to logout - that's normal in the XIX century, folks??? wiswyg editor has no spellcheck wiswyg editornot working with FF FF dev ed, latest build
Contact form submit button not showing on some phones
This it what it looks like on the website on the computer. Looks fine. This is what it looks like on the phone for chrome, firefox, and opera. No submit button. I tried other phones and same result or its cut off in some cases.
zoho sites issue with the forms
I posted this in sites to see if it was something on their end. They said it was a something with zoho forms and that some attributes needed to be added. It was working fine before and I noticed the problem this past Friday. What do I do to get it resolved. Thanks. https://help.zoho.com/portal/community/topic/contact-form-submit-button-not-showing-on-some-phones
Unable to create password protected link on standard test account
Hi I’m currently testing zoho writer and started the 15 day test phase of the standard plan to test the sharing functionality (password protected link). But currently it's not working. I added three screenshots to illustrate my problem. (1) As you can see the test phase for the Standard Edition is active with 15 days remaining (2) But I still cannot choose the password protected link. (3) I always get redirected to the upgrade site... Do you know a way to create these links? Best!
MX records helps
I recently reached out to support for help with my email sending but not receiving. I only use Zoho webmail and when it's finally working the IOS app. Support replied with: Please delete the existing MX records in your DNS manager: dc-a3f9a0febcf8.victorymerchant.com For the life of me I cannot find this stinking entry and I have looked everywhere twice... Hosting (WHM) and domain reg. (1and1) are seperate... Any help appreicated
My client's email account was hacked again
Hi my client's email account is blocked. Account: facturacion Domain: supplyargentina.com.ar The account was blocked becouse it was hacked. I already changed the password. Please would you unlocked it?
One email gets instantly sent, ... the other gets a 30 minute delay via PHP mail() function
Hi, Having problem with some automatic emails my system sends to customers. One email gets sent instantly, the other email gets delayed by 30 minutes, both in same PHP script using same PHP mail() function mx.zohomail.com; spf=pass (zoho.com: domain of uk3.wpxhosting.com designates 185.5.172.158 as permitted sender) smtp.mailfrom=****@xx.com One gets permitted, which is the delayed one, and the one that doesn't get permitted is the instant one, like this mx.zohomail.com; spf=softfail (zoho.com: transitioning
Zoho Assist - Failed to join session
Hi, We are receiving the error below when running from a Dell laptop. They are running the .exe from a local drive. Any insight to this error would be appreciated!
Removal of repetitive item from Lookup field
Hi Friends / Team Need help here for repetative data from lookup field, The details are below I want to achieve as Country >> State >> City Form 1 :Created form and added country in a table Form 2 : Created another form and added lookup for country field and text field state to capture state now the problem is one state belong to many cities, so i have to create another form to add state as lookup field and city as text field. If I add the city along with state in form 2 and want to add municipality
Email with Zoho Campaigns are garbled
Hi Zoho team, We are facing an issue with Zoho Campaigns. On Gmail, it seems like our email campaign is garbled (cf. screenshot in attachment). Is there a way to fix it? Thanks
Not receiving emails following transfer from 1&1
Hello I transferred my hosting from 1&1 to Zoho, following all the instructions. All worked fine for a few months, but then suddenly stopped working and I have the following notifications: 'DKIM entries in your domains DNS are not configured to match with Zoho. Configure DKIM for better email deliverability.' 'SPF entries in your domains DNS are not configured to match with Zoho. Configure SPF to for better email deliverability.' 'The MX Records of your domain(s) sustainabilitypractice.co.uk are
Not able to retrieve a parameter passed to an HTML page
I pass a parameter to an HTML page, like so: htmlpage Pass_Parameter_Between_Pages() displayname = "Pass Parameter Between Pages" content <%{ varparam = 1; %> <table> <tr> <td> <a href = "https://creator.zoho.com/selbaum/time-money/#View:Receive_parameter_from_a_page?<%=varparam%>">Click here to pass a parameter</a></td> </tr> </table> <%}%> But the parameter is not received on the receiving side, which is as follows: htmlpage Receive_parameter_from_a_page(varparam1) displayname = "Receive parameter
Failed to execute function
In a function, i want to see a custom field : "Repres" of my users I see the field but the function has a problem next the info. args = Map(); args.put("action","quotationHeader"); code_rep = ""; repres = zoho.crm.getRecords("users"); //info repres; for each rep in repres { for each r in rep { if(r.containsKey("email")) { if(r.getJSON("email").equals(zoho.loginuserid)) { code_rep = r.getJSON("Repres"); info code_rep; } } } } return ""; I see : Info AMA Failed to execute function Function specified
Latest version 1.9.38 crashing on MacBook Pro running macOS Mojave 10.14.6
Disaster! The latest version downloaded and tried to install but failed. Now it won't sync and shows a fatal error whenever I try to run it: I'm so reliant on it syncing - what can I do?!
Unable to authorize third party app from Zoho Developer Console
Hi Expert, I want to integrate a third party app with Zoho CRM. I am getting “Authorization Failed” message. Please find the attachment with error details. Thanks Avijit
Account Inactive
I tried logged into my account admin@polymetmining.ca few minutes ago, i could gain access as i go Account INACTIVE, PLEASE LOOK INTO THIS
hOLA
QUIERO CREAR UNA NUEVA CUENTA EN ZOHO MAIL. Ya verifiqué el dominio pero cuando quiero crear una cuenta me sale este error: No tiene permisos para crear esta cuenta en Zoho Mail. Póngase en contacto con nosotros a través de support-as@zohocorp.com para obtener asistencia. No permite crear una cuenta para poder hacer los siguientes pasos de verificar en MX... web: fabcomc.com número Perú : 51-959640946
My Zoho Mail account has been blocked for some time
Hi everyone; My Zoho Mail account has been blocked for some time; And until now, have been unable to send and receive emails. Have been trying to contact the Zoho customer support, but there is no response. Awaiting your favorable response. Thanks
Outgoing email blocked
My outgoing email is blocked and I am running a business. This is a huge problem. I have made several attempts to contact you and no response. I have tried everything in the help sections.
Need my zb code to migrate my website to SquareSpace
Hello, I am switching the hosting of my site to Squarespace. According to your guide to setting up with SquareSpace here https://www.zoho.com/mail/help/adminconsole/square-space.html I need my zb code, but I no longer have access to it via my Main Admin Control panel. Any help would be appreciated. Thank you!
problem with public link
Hello zoho, I have a problem with a file. I would like to share it with a user who doesn't have a zoho account so i used as visibility: a public link. The user can read the document but he can't modif it , although he is allowed for that ( read/ fill) Sorry for my english, but can you help me ?
API problems
Hi, Thank you for the service, but the API is a bit of a mess and the documentation is even worse. (You are making changes to the API, but the changes are never documented. Changes in URLs and parameters. If you make changes, at least version the API properly. It's still on /v1, but everything has changed lately.) Problems: - in the documentation, there is no apparent difference in API calls for "edit" vs "co-edit". Why separate pages? - the Zoho Sheet API, paramater "user_info" not only that is
PAYMENT GATEWAY PAYPAL STD
i am from South Africa so my only option is PAYPAL STD as a payment gateway. I have just tested it and it says there is a problem how do I resolve it I am trying to launch a campaign so this gateway needs to work before I can launch it...
Subform Help
Guys I have a main form called vehicle_transportation and 4 more forms on the same app customer_form auction_form destination_form make_model From the main vehicle _transportation Form I have look up fields to all these 4 forms and everything works perfect to capture the data and generate the records. now i created a new form to invoice the operation, on it I added a subform with a lookup to one field on the main form (vin_number) and im able to select from the drop down the proper vin corresponding
Help with a custom function in Zoho CRM for Customer Names in Proper Case
Could you help me with a custom function in Zoho CRM for two fields we have in a custom module. Field 1 - First & Middle Name Field 2 - Last Name I would like for Field 1 and Field 2 to be in Proper Case - however, there is often a space in the field and following a space the next word should also be in Proper Case. Example - how it should be formatted Field 1 - "John James" Field 2 - "Smith" Quite often the data would look like this... Field 1 - "JOHN JAMES" Field 2 - "SMITH" or like this Field
Email account blocked due to disk space
Guys I've been trying desperatly to get help on this. One of my main accounts have been blocked and deactivated because the account is using too much space. I have a 25GB space addon which I pay for every month and is all applied to this account. This 25GB is now no longer on my account for some reason, eventhough I paid for it already this month. Please I need this account for my business. I am not receiving any emails!
Not All Specified Data Fields Are Populated Following A Sync
I created a Sync between Zoho CRM and Zoho campaigns. The sync is basic: Accounts - Checkbox (False) Accounts - Market (UME) Contacts - Email (contains a value) That part of it seems to work. However, I've requested other data fields to be mapped from Contacts, Accounts and Deals and almost none of this data is showing. All I get is First Name, Last Name and Email Address. A small number of the contacts may have one or more of the data fields populated, but the bulk of the data is missing, despite
Site inaccessible
Hi there, senteadvisors.com a site built on Zoho Sites is currently inaccessible, when I go to republish it it says I need to change my subscription. We renewed a couple of weeks ago for another year, is there some issue with zoho sites now? Dan
Account Inactive?? (edwin@abmotors.com)
Zoho Support, My colleagues email account has suddenly become 'inactive'. This is affecting business and needs to be corrected ASAP. His email address is edwin@abmotors.com. Please sort this out as quickly as possible.
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