Need GST Invoice
Since 4th July 2019 I was asking zoho team to provide us GST invoice of our order. but till date Zoho Team are not able to provide. I never faced such kind of world class pathetic service from any service provider. I never recommend ZOHO as service provider. There is no such escalation matrix to escalate your concern
Delete User
Hello Could someone help me delete a super admin account? When I created the zoho account, I created an account called admin@mydomain.com. Then I raised my walter.santos@mydomain.com account to super admin, but even though it's super admin I can't delete the admin account. Today I use the free Zoho, but I want to buy the workplace, however, I will only buy if I can delete the admin user due to the cost. I've already opened more than 5 tickets in Zoho support, but they only answer 1x and then no longer
Zoho Support Telephony Twilio Configuration
I set up my Twilio configuration just as the instructions say in the following article: https://www.zoho.com/support/help/twilio-integration.html#Configure_Twilio Every time I try calling my Twilio number it says an application error has occurred. I contacted Twilio and included my Account SID, Auth Token and Application SID generated by Zoho. I also verified in my Twilio account that the TwiML generated by Zoho for Zoho Support Integration had the same Application SID as was listed in my Zoho account
Confused Technical Support, Poor System Development
I am this very same problem with ZOHO and Twilio. I tried all I could with them and still nothing is resolved, ludicrous! All I get is ZOHO blaming Twilio and Twilio blaming ZOHO. Quite frankly, ZOHO, you are terrible at keeping your system functioning properly. I am at my whits end with you guys for you keep sending me information about making payments to keep subscription when, because of you, my company continues to lose money daily! I am sure I'm not the only one who is frustrated with you guys.
Facebook Lead Ad
When I click "generate lead ad", it takes me to Facebook where I get an error message of "Sorry this content isn't available right now". If anyone has advice on what I'm doing wrong I'd greatly appreciate it.
Outlook Plugin Doesn't Work
I've had 4 attempted sessions with Zoho CRM support, none of which helped, and resulted in me wasting 4 hours of my day while they installed an reinstalled the outlook plugin. I cannot sign into the zoho crm outlook plugin and therefore cannot record my emails into zoho crm.
Api call don`t return all list of time entries. Response limit
I am trying to get list of all time entries by account, but api call return only first 10. How i can resolve this issue? As additional information, i am using trial account mayby limit is caused therefore.
Reports selection for "this week" produce wrong week start
The calendar settings in Zoho CRM are set to weeks beginning on a Monday. However, any report that uses the "this week" parameter produces items from the Sunday. The "this week" filter is ignoring the start of week setting in the calendar, which is not helpful or correct.
Change in subject by replying on ticket.
Hi Team, we dont have any auto tagging of ticket. i want such a functionality when we reply on the ticket then system should tag the ticket with department name.
Can't sign in
Hi, I can't sing in to my account using macOS app, whenever I click on Sign in, a white blank page appears forever and nothing shows up. Noticing that I'm able to sing in from the browser. I tried to Contact Support from Help tab, but when I tried to submit the request, "Sending feedback" keeps showing up forever and nothing happens. My setup: MacBookPro15,2, Version 10.14.6 (Build 18 G95) Notebook 4.2.7 I can send you the User Log if needed.
CRM Api Request Call
I'm working with a call to get an api token as part of a development but seem to not be getting any output now. Is there a limit to how many calls to get the token we can use and is there a way to change the limit or reset it? call I'm using: https://crm.flowteapp.com/crm/apiauthtoken.do?EMAIL_ID=[email_address]&PASSWORD=[password]
bank account sync
why does zoho books only sync my transactions of the previous day and not live transactions... because it syncs the correct balance but doesn't capture the entries till the next day... makes it a headache to capture payments and notify customers... and top of that amount in books and bank never match.... plz advise below are today's numbers... we had a debit in the account and the balance changed... but now the books amount is incorrect and will stay the same till tomorrow until the entries are copied
Instagram post
Hi Team, we are unable to post on instagram, can you please help me?
Zoho Projects - Editing the Project Description in Overview
Hello - it would be great to get a warning when you are leaving the project description edit area and you have not saved your changes. I have lost information numerous times now by forgetting to save any updates. Thanks!
Outlook CRM plugin not signing in
Hi there One of my users is trying to set up the Zoho CRM plugin for Outlook. It has installed correctly but she is unable to sign in - it seems like it is the same problem experienced by this user: https://help.zoho.com/portal/community/topic/can-t-sign-in-with-outlook-plugin Every time she attempts to sign in it creates a new Auth Token. I have tried clearing these tokens but it has no effect. I have also checked the Application Add-ins in Outlook to make sure that the Zoho CRM Plugin is not
Account delete
Hi , I accidently created this account seperately. Please delete this account because i am unable to create the account under our orgenisation name. i am getting the below mentioned error. Request you to delete this account which will be of no use. Thanks.
Unable to create dynamic parent child pick list via lookup
Hello, I have a list of 200 Accounts, with each having branches between 1 to 80. To ensure data integrity during lead creation, the account name is selected based on lookup. Now, when I add the Branch Name lookup, it shows all the branches instead of the ones associated to the Licensee name only. I understand that the way to control this is by using pick lists and using the "Map Dependancy Fields". However, I need the info in the pick lists to be derived from my Accounts module & Branch module. Is
uploading a file from Android fails
When I try to share or upload a file from Android device (Note 9 android 8.1 and Galaxy Tab S4 android 8.1) it fails and shows a file uploading in the Android notification bar. It will stay there for days and never upload the file. However if i take a picture it uploads just fine.
Unable to find Map function
Hi, Here is my script: DealId = ID; mp = Map("Mise_de_fonds" : Prix); resp = zoho.crm.updateRecord("Deals", DealId, mp); ID is a refer field. I get this error: Not able to find "Map" function (See screenshot). What is going on? Thank you.
Account Inactive
Hi, one of my account nicholas.wangui@ainoinvestmentcorp.com is showing “Inactive account” anytime I tried to login. Can you fix this please?
Mail Do not Work
my IMaps accounts dont work. Please advise asap.
Unable to publish posts/duplicated posts
I've been having issues posting from my laptop with Zoho, but I can post fine from my phone with the app? The only issue I have on the app is that the posts seem to be duplicated and appearing on my social media platforms multiple times? Anyone else had these issues/know how to resolve this? Thanks!
Pagination for notes is not working
Pagination for notes is not working in Zoho CRM - please help.
There 's a problem with incoming letters.
Good afternoon, the letters stopped coming to all the boxes tianqit.com
Unblock Account
Dear Zoho staff, Please unblock account ramadan@limidi.com Thank you
Any way to globally change the timezone for users/agents in the admin portal?
I see it's an option in certain Zoho products, but not in Zoho Desk. Maybe I am overlooking something somewhere though. Any ideas? We have almost all users set in PST instead of EST. Thanks
Sync bidirectionnal desk to crm doesn t work
Hi, i configure desk and crm connector from each side for sync account and contact but desk account and contact still empty. When i had it manually to test in Desk i don't have sync in crm. I don't have any problem message everything seems to be well configured. thanjs
Can't pull GSTR 2 Data
The GSTR 2 section is disabled in my account and so can't pull purchase transactions... Kindly check into matter. Had discussed this at Pune community meetup and was advised to get to the support team.
Reminders are not syncing
I have a specific note that has 3 different reminders set on it depending on whether I look at it on my desktop (LINUX) or Tablet (Samsung) or Phone (Android). I have tried making a change to the note to see that the note syncs and it does sync across all three devices but *not* the reminder. It is different on each device. :-(
I need to update field on Account based on other field in the Contacts module
Hi, I created 2 custom fields (Pick Lists) in the Accounts and Contacts, i need the field in Accounts to be updated automatically when the fiels on the contacts changed, i created other field on Accounts which take the value from the custom field by using the following Function which are not working: { contDetails = zoho.crm.getRecordById("Contacts",ContId.toLong()); mp = Map(); mp.put(In_Contact_Status02,contDetails.get("Contact_Status")); updatecompanies = zoho.crm.updateRecord("Companies",AccId.tolong(),mp);
Emails stopped coming.
My ZOHO email has just stopped receiving emails other then test email I send to myself through ZOHO or Gmail. I can send emails but not receive them from anyone other then myself. Sugestions???
email is not working at all. Dead in the water on Chrome and IE.
is there an outage today? I login to my account, go to mail, select the mail icon, the page looks like is opening but instead I get a white page with an inactive menu on the left. My menu, I believe but it doesn't work. No other frames or lists. Please help.
You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance.
For domain https://edwardslab.ga/
i couldn't send my email_to Karthikeyan11111319542236
Hi, i already completed the Two Factor Authentication process. Could you please kindly unblock my account? By the way, i don't have two mobile phone no. To complete this process, i need to use my husband phone no.. Could i just keep one, and how to do that? i don't want to get verification code from others every time. Thanks.
Hotmail rejecting Zoho mail again?
I used my hotmail email for verification to sign up to the Zoho mail but never got the email. Is Zoho mail being blocked again? Is Zoho planning to address this issue permanently? Seems there has been many cases of this in the past 3 years?
MINHA CONTA FOI BLOQUEADA
Minha conta foi bloqueada, não sei o que fazer... preciso acessar os emails urgente a mensagem q aparece é essa Informações sobre bloqueio de conta Sua conta foi bloqueada por motivos de segurança. Tipo de bloqueio: saída de e-mails bloqueados. Atividade de login suspeito. Entre em contato com o administrador para desbloquear sua conta. Clique aqui para ler sobre a nossa Política de uso. Para qualquer suporte ou consulta, contate support@zohomail.com
Multi Domain Users all going to 1 Department, how to set to respective departments,
Hello all, We are new to zoho desk (paying customer), we have created multiple departments in desk with the scope that each domain has its own department, for example user@a.com emails issue should go to A Department, then user@b.com emails issue should go to B Department and so on... currently all users irrespective of thier domain go to our main department, kindly advise what needs to be done to create a rule like: if *anyone*@a.com move ticket to A Department if *anyone*@b.com move ticket to
'Continue' Button not working
Hello, My site url is http://www.ebenya.in Everything is working fine on Laptop but when I go to Home>View Cart>Checkout, 'Continue' button won't lead me to the next page. Even after refreshing the page and clicking the button its still sits in the same page.
The remote server returned an error: (400) Bad Request.
My application that uses the Zho rest api has been working flawlessly for the last 4 months. But today it started throwing "The remote server returned an error: (400) Bad Request.". My credentials work fine in Postman, and also in my app. My c# app usees HttpWebRequest so I tried using WebRequest, but I got the same result. Seems like it must be something at Zoho since I didn't change anything in my app. I am using the V2 api "https://www.zohoapis.com/crm/v2/"
Zoho Sites and Customer service
Greetings! Quite interesting that being a customer I am chasing service to sell me their product. Find attached my email thread with customer support. Funny thing is, Zoho is the one that reached out to me and now vanished into space. Simple logic here is, if at the point of sale, your service is this bad, what will happen after I buy your product.
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