Zoho People: creating rules for meal breaks
I am trying to find a work-around to the limitation of not being able to restrict an employee from clocking back in from a meal break less than a specified time (30-min). The current option is to record a 30-min meal break automatically for each employee, but this is illegal in California. Anyone know how to set restrictions on meal breaks to a minimum time?
You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance.
You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance. You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance. id blctraders.cf
Can't access scrollbar in slides list column
How do I get the scrollbar on the left-hand slides list column to show? It is incredibly thin and continually disappears. Resizing the columns (between the slides list column and the workspace) occasionally causes the scrollbar to show again, but often, I simply have NO scrollbar at all. This means I cannot access all the slides. As much as I am loving Zoho Show, this is making it incredible difficult to use. Please advise. A keyboard shortcut would be a fine alternative. Thank you. Windows 8.1;
Highlighted text does not wrap correctly on iOS.
Just an observation. I've noticed if I format some text to put a background color behind it, that highlighted text does not wrap correctly on my iOS iPhone 7 Plus or iPad Pro apps. On those the line breaks often occur in the middle of words. The same text when viewed with my computer on the web is fine. All in all I just love Notebook. :) John
Zoho <--> Outlook sync plugin for calendar does not sign in
The Zoho plugin simply gives me: "Zoho Business Plugin You seem to have entered an invalid username or password. Please try again." And I checked the sign-on with my calendar Profile, which is up and running fine. I am using the email for the sign-on, the phone alternative is not activated. Possible thoughts: Last time I entered the calendar it was on a new browser and it confirmed by my cell phone SMS It did warn me that my password was a little weak, but it said it is ok. At this time I am only
Bug: Date-picker Popup fails to open on Message Reminder (via chat bar)
When I try set a reminder on a message I've received via chat bar (Cliq) in CRM the reminder date / time picker icon does not work. It should open a popup window with a date / time selector but it doesn't. Image attached. I've tested this in Safari 12.1.1 and Chrome 76.0.3 and neither work.
Can't Add User
When I was setting up my account, the UI asked me for a user. I added the user, which is the user I intend you use for my account, but I can't associate an email account with it because it say the user already exists. IT DOES NOT! Please help!
Responsive Email Templates Inserted Inside 600px Table
I am currently trying to import responsive email templates we have created in to campaigns. I am running in to an issue where the template gets set within a 600px table once I get past the import screen, and persists when sending a test email. This is the specific code that campaigns seems to be inserting: <body class="ze_body" style="font-family:Verdana,arial,Helvetica,sans-serif;font-size:13px;"> <center> <table width="600" style="margin-top:20px;" cellspacing="0" cellpadding="0" border="0">
Can I Convert Events to Tasks?
Hello, One of our sales reps mistakenly entered several dozen tasks as events and I would like to convert those events to tasks so our data is consistent. Is this possible or do we have to manually re-enter them as new tasks? Thanks, Chris
Unsubscribes Not Moved to Do-Not-Mail
After a recent campaign, we had a handful of unsubcsribes, but none of these people made it into the "Do-Not-Mail" list. Why is this, and how can i rectify it?
Offline mode not working with Firefox
Hi, Just noticed that offline mode in Writer is not working with Firefox.... using latest version on Win 10. Tested on 2 x computers with same results. Setting up offline seems to work OK. Close https://writer.zoho.com/documents Disconnect Wifi Go to https://writer.zoho.com/documents gives server not found error. Also tried clicking on a Zdoc file in my Workdrive sync folder and server not found appears. Its not a feature I use a lot but would imagine if I have to it would be important. Also tested
IMAP sync delay
For last few days we are experiencing delay in IMAP syncing with outlook 2010/2013/2016. Mail in Inbox shows up with delay from 30 minutes to few hours or only after restarting Outlook. Sometime new mail cannot be seen in web client either. Sent email may dissapear as it was never sent.
I can't re-create a user
I had a user which I need to create name: xxx lastname: yyy email: xxx.yyy@zzzz.com delete that user and I need to create it this way name: xxx lastname: yyy email: xxx@zzzz.com but the system throws me wrong that this user exists what can I do?
Using Classic Theme - Add New Ticket button in Header is too small
Hi, For our business, our tickets are called "Service Request Tickets." I'm using the Classic theme and I like the little thumbnail/button that says "Add New Service Request Ticket" in the header. The problem is that it cuts out our phrase at "Add new Service Requ..." Can you please help me customize the CSS/HTML to make this button wider? I want our whole phrase to display. Please see attached image.
API v2 C# SDK Null Reference Exception
Hi, I'm try to connect to Zoho API using C# Sdk. I was following the steps in official documentation and I'm getting Null Reference Exception. Here is a sample code: var config = new Dictionary<string, string> { {"client_id", "..."}, {"client_secret", "..."}, {"redirect_uri", "https://localhost"}, {"access_type", "offline"}, {"persistence_handler_class", "ZCRMSDK.OAuth.ClientApp.ZohoOAuthFilePersistence, ZCRMSDK"},
Can't recover admin password.
Back with another issue. The IT ex-employee who created the account on Zoho, can't help with password recovery saying he "doesn't remember". The recovery e-mail is ti@. The password recovery for ti@ sends emails to an outlook.com account which we don't have access to. We need to reset the ti@ password so we can go back managing our domain. Can you help? Thanks.
Can't access my Zoho account for admin@dimensioneleven.online
I replaced my phone and lost the configuration in the Google Authenticator app. I did not save any backup codes. What are my options? It says to talk to the admin, but I am the admin.
Unblock outgoing mail account
Over the weekend, I'm not sure if my account was hacked but my email address was sending out strange messages and has subsequently been blocked. I changed the password but now cannot unblock the account. I do now however kindly need my account unblocked to enable me to send out work emails please. Please assist, urgently - thank you.
Account is blocked
Hi My account is blocked cause using VPN, I have login my admin account and change password follow https://www.zoho.com/mail/help/adminconsole/troubleshooting.html#block and download the oneauth but still not work. Hope you can help me unblock my account. Many thanks!
zb-code
I switched my hosting and lost Zoho domain verification and I can no longer retrieve zb-code. My email service has stopped working and I'd like someone to pass this code again to configure in the new hosting. MX records have already been configured, and I've waited 48 hours and the problem continues, so I just need to solve the zb-code problem. On the control panel zb-code no longer appears indicating that it's still validated (but not in the new hosting). Help please!
I get only empty responses on PHP-SDK
The problem is like in topic (https://help.zoho.com/portal/community/topic/non-any-results-after-getdata-php-sdk). My code: $ZohoCFG = parse_ini_file(__DIR__.'/resources/zoho_sdk.properties'); /* [client_id] => 1000.XXX [client_secret] => 50eeXXX [access_type] => offline [accounts_url] => https://accounts.zoho.eu [apiBaseUrl] => https://www.zohoapis.eu [apiVersion] => v2 [redirect_uri] => http://localhost/zoho [current_user_email] => XXX [currentUserEmail] => XXX
Unable to send message: Reason 550 5.4.6 mail rate exceeded limit
Hi, one of my user is unable to send messages. He is getting message he cannot send. Error: Unable to send message: Reason 550 5.4.6 mail rate exceeded limit user's email is bosco at ground-reality dot com In my control panel his account is NOT BLOCKED. Please resolve.
Can't send emails from webmail and client
SMTP just doesn't work anymore. I've tried sending emails from Outlook and webmail. Outlook asks me for the password. Webmail says that emails addresses are invalid, even personal ones, outside the company domain. CAN receive. Help. Thanks.
Outgoing email rejected due to IP address being on blacklist
When attempting to send email I'm getting the following error message: javax.mail.MessagingException: rejected because 135.84.80.194 is in a blacklist at cbl.abuseat.org Blocked - see http://www.abuseat.org/lookup.cgi?ip=135.84.80.194 Currently unable to send any email.
[Urgent] Please unblock my email @eisfilmstudio.com !!
Hi Zoho Staff, Can anyone help me with unblocking my emails under @eisfilmstudio.com? It has been 10 days that I wrote three emails but nobody gets back to me. I can neither send or receive emails. It brings lots of trouble at this moment. Can anyone help?! Thanks, Alex
TXT Record cannot be verified
I have proper;y added the TCXT redorect to my DNS settings. My domain is registered as DirectNic. However, after more than 24 hours Zoho Mail will not confirm it. My TTL is set at 600, which is the provider's minimum.
Can't send email; Outgoing mails get blocked.
Hello, I am receiving the following error each time I try to send mail from my zoho account. There are only 5 users on the free mail plan account and none of them are exceeding the 5Gb limit. Here is the error code. Kindly guide me as to where the problem exists. Error type: "Unable to send message;Reason:554 5.1.1 Mail sending blocked for the domain(s):[gmail.com]” TIA!
JSON list/array not able to parse
I am not able to parse json list in Zoho Creator. JSON starts with square bracket [ ] . I am not able to convert it to list for looping through it. [{"device_id":"297e79be208d1db191a7e2c0cdc3eb4413c939d9","device_type":"computer","device_url":"https://dashboard.panorama9.com/portal#assets/hardware/computers/297e79be208d1db191a7e2c0cdc3eb4413c939d9","manually_added":false,"name":"JOEPC","alias":"","manufacturer":"Lenovo","model":"20DH002TUS","serial_number":"PF0BEC36","cpu":{"manufacturer":"AMD","model":"AMD
Sent e-mails to Gmail and other businesses are going to SPAM folders, increasingly so...
Hi Zoho Team. I am using Zoho mail hosting (free plan) for my domain www.psydeh.com. I am not an expert in this area having cobbled together our hosting for our small team with little experience on doing so. I write about my Zoho email going into an increasing number of recipients' SPAM folders, including gmail and client/customer specific email. THIS SAID I did not have this problem in the past. I do not have this problem when sending an email to my own personal hotmail account. Also, my first
BRAND WISE SALES WITH PROFIT
Hi, Can you add brand wise sales report with profit.
POPPRO.ZOHO.COM not working
Dear admin my email account nuno.goncalves@alphaplus.solutions is not working with poppro.zoho.com please help. Nuno
Publishing Blueprint "Error Occurred. Please try after some time."
When I try to Publish a Blueprint I'm getting this error. It's been days I've waited. "Error Occurred. Please try after some time." What can I do?
The username which you have entered belongs to a different deployment/region
Hello there, when i try to add custom domain email with Zoho it's says (The username which you have entered belongs to a different deployment/region) may i know why was this error keep hapened
Account blocked
Apparently, according to mail.zoho.com/UnblockMe, my account has been blocked for security reasons. Some questions: Why did this happen? How do I reverse it? Is there a better point of contact than this forum? How do I prevent this happening again? Thanks.
How to create a full-bleed document template
I've been going out of my mind trying to get our letterhead design converted to a zdoc template for our users. The letterhead, and other docs like reports covers, etc., are a full-bleed design, meaning the design elements run through the margins and right up to the edge of the page. In some cases the elements show up in the final PDFs, in some cases they dissappear. In all cases its maddening trying to fine tune the position of these design elements in the Writer interface. I need help please!
Account is blocked
hi I was using my account while traveling internationally..... probably because of that my account is blocked. how to get it unblocked? domain name is dreambricks.org
Forgot my super admin email
Forgot my super admin email for domain getreferralcash.com. Please help!
Please unblock my account
Hello, I am getting a mail rate exceeded limit on my email miguel@repuestosmundiales.com can you please unblock me. Regards,
552 5.1.1 Mailbox delivery failure policy error
E-mail slovenia@goslovenia.com.ua I've deleted old emails and now I have 18% used space But when I send messages to this box, I receive error 552 5.1.1 <slovenia@goslovenia.com.ua> Mailbox delivery failure policy error Please, help
We are not able to create ticket with API in Zoho Desk
Hello Team, We are using woocommerce and would like to create ticket in zoho desk once new order is received in woocommerce. We tried out two types of integration solutions to achieve the above workaround. 1) Zapier Problem: The problem is with "contactId" field, if we do select existing ZohoDesk customers from dropdown then ticket is created successfully but it won't work if we are taking billing email as custom field from woocommerce webhook by selecting option "Use a Custom Value (advanced)" Error:
Next Page