PHP SDK
When i try create or fetch some data from my crm, response always empty. No errors or something else. Also no records are added.
Slow receiving mails!!!!
I need help, I zoho mail is too slow to receive emails, I´ve tried sending emails from gmail and otherto my zoho account and it takes anywhere from 5 minutes to 10hours to get the email. I´m using both the phone app and the web interface and it´s the same, my emails are always delayed. All mx records are set! PLEASE FIX RELAY MANUALLY ITS BUSSINESS EMAILS Regards, Andrija
Unable to add .gifs to our social posts
When scheduling out our posts on facebook I am unable to add .gif file formats when I am trying to post to social from zoho social. When I add a .gif it posts to facebook as a static image and not a .gif. When will we be supporting .gif file formats?
Invalid Client Secret
Hi, I am getting the error ("Invalid Client Secret") after I migrated to a new host. I have shared following on 28th Jun 2019. 1. List of plugins installed or the screenshot of the "installed Plugin Page". 2. Screenshot of the "Configuration Page" in Zoho Mail Plugin. 3. Screenshot of the " Test Mail Page" in Zoho Mail Plugin. 4. Screenshot of the https://accounts.zoho.com/u/h#sessions/userconnectedapps Request to please help. Regards, Siddharth Asthana
Email Blocked [Mautic]
I am trying to send test emails from Mautic via sendgrid but returns the message: The agenciaflorescer.com server blocked this message from being delivered. While we won't try to send this message again, we will attempt to send new messages to this address in the future. You can view all addresses in your Blocks suppression group. Learn more. Full response from the agenciaflorescer.com server: 554 5.2.3 MailPolicy violation Error delivering to mailboxes What is going on?
Zoho WorkDrive syncing problem
Hello, My WorkDrive is not syncing with our online portal. I just added a new project and it is not showing up in my WorkDrive. Can you help? Thanks, Adrienne
Zoho CRM Date import from call logged on Android app is incorrect
My zoho android app (confirmed I'm on most up to date version this morning) is syncing calls to CRM with the wrong date format in the call start time field. The format is coming in as 12/31/1969. I made the call last week and need the date appropriately logged. 1) Is anyone else experiencing a similar issue or suggestions on what to check? My phone obviously has the correct date and time format for my region. Also, when I go into the call and "edit" in zoho/web app, there is no easy way to edit this
Sync between Books and CRM is lacking and cumbersome
Hello, I'm trying to use the CRM more and more for my small business, having used mostly Books for now in order to keep track of Estimates, Customers, Invoices. My customers are mostly private individuals, with a few companies. I'm finding several things which should help me save time, that are instead getting in my way and making me waste a lot of time for a simple task: create a lead from an email > send them an estimate. Let me describe a typical case and hopefully you can guide me, perhaps I'm
Close my account
Hi guys, please, I need to close my account but I can't: when i try, the site gives me this message: You are an administrator of your organization : "ZohoNotebook". You should cancel your organization from Business, before closing your account. But I have no idea what it means. How can I do? Please, be kind, I'm Italian and don't speak English very well.
Print of Expense Voucher
Dear Zoho You do not have feature of generation of Expense voucher to be printed.We need to file expense documents along with Expense vouchee. Can you not provide a print option of the expense entered in Zoho
Inability to Post to Twitter
I just set up a Twitter presence and connected Zoho Social to the account. The setup is complete; however, whenever I go to post, I get an error that it cannot post and that I should wait for five minutes. It's been saying that for some time now. I've checked my Twitter account, and there's nothing amiss with it. I can post directly on it. Any idea on what's going on?
My Zoho email is Greylisted
A number of organisations have contacted me advising me that my email address always bounces. The error message that they receive, states that my email is greylisted. My email is hosted on Zoho. Can you please advise, how can I stop my email from being greylisted...
Hiding fields (label and value) when value = 0
HI, I'm building a template for our estimates. I currently have a problem with the discount field, which should not be displayed when there is no discount, and displayed when there is one. We do not want to show our prospect that discounts may be possible
Locked out of Zoho Desk (domain mapping)
I applied the incorrect url in the domain mapping and now locked out of our ZohoDesk account. We have no accesss to ZohoDesk log in credentials or UI. How do I gain access? Can you fix this please?
Payment workflow "Payment success" not triggering!
Hi guys, I just released an application yesterday using Creator for people to sign up and pay for dance classes. The form is embedded on a website. When they submit the form, they're redirected to paypal, since we're using a payment workflow. In "payment success" of that workflow, which is linked to the form, I set the current record to "Paid = 'Yes'" and create an invoice on Zoho Invoice. I was never able to test it because there isn't any Paypal sandbox on the new version of Creator. Today I've
Can not receive email on my zoho account
I have setup my cpanel WEBMAIL email ID on my zoho account. I can sen email but in can not receive emails on zoho. Please help me with that I need it very urgently.
Constant "New something added"
How do I stop that pop up from coming down from the top of the page and constantly having to refresh the page.
Blocked Account
hi zoho could you please unblock my account Account Block Information Your account ffc@doorvestors.com has been blocked due to security reasons. Block Type: Mail Incoming blocked. Mail Box disabled. Mail Fetch has also been disabled for any active POP accounts.
Why my images on campaign appear extended vertically when it's previewed?
Hi, I'm trying to make new campaign right now and the images don't work well. I'm putting two images in a campaign and I think the size of them are small enough (One is 68.1 kb and the other is 235 kb). But those are appear extended vertically when I previewed it. For your information, these are look totally normal when I'm editing and I sent a test email to my iPhone. I'd love to know some tips for this. Regards, Misaki Kinjo
I'm having 3 difficulties
Hello! 1 - I can't access or change this email password 2 - I can't change designrenan even before changing just as an administrator 3 - How do I withdraw as an administrator? Thank you! :
Zoho Webform not loading in Zoho Sites Pages
Hi, I have a zoho site page that I use for Google Ads. I use a webform in this page, which I had created in zoho crm. It was working well for a while, Now, something has happened since yesterday. The form shows up fine when I am in edit mode of the page, but it doesn't load in the preview mode and the live mode. I am stuck because my ads are not running. Can someone help? I am posting the console errors: 1 Edit mode screenshot. 2. Preview Mode screenshot, 2. Live mode screenshot
Unable to use the Projects pages with IE11
After testing our Zoho access on a number of devices and browsers, I have come to the conclusion that the issue is with the IE browser. The Projects pages work fine with Edge and Chrome (laptop and android phone). I have tried IE11 on three separate devices and the behavior is the same. The Issues link (on the left hand side) does nothing. The screens don't have the fields on them that I'm expecting and even links to "Sign Out" and "Contact Support" from the my profile link in the top right corner
Phone Code for lost password
so, my email is contfortnite@zoho.com, and i forgot my password and when i try to reset my password zoho need to send me code to my phone and i never received.
Cannot authenticate due to new phone
Help please! I have been unable to get to my email due to the two factor authentication. I changed phones and the old phone will no longer generate the correct code but the new one does not have the Google authentication set up for Zoho. I have emailed support but have only gotten one response asking me a few questions. I still have the same phone number associated with the account but can't seem to get any help. How can I get to my email???? There may be some confusion due to my company having
Integration between career site and Zoho recruit
Can you please send us the steps to integrate zoho job postings to our website which is on zoho sites as well? Please call on +16172036860. Please see attachment for more details.
Mail page not accessible since last night
Hello, I am not currently able to access the mail page: https://mail.zoho.com/zm/ as it stays stuck in a loading state. I have tried restarting the browser with no luck. I tried logging out but when I went to the above link, it still showed as if it was stuck trying to log me in. Thanks, Jason
Big problem . Sales person can change product price in Zoho Finace
Dear Zoho Team , After integration between Zoho Books and Zoho CRM , eventhough , users are not allowed to edit pricing on estimate , invoices, sales order in Books, but Sales people still can do that under Zoho Finance section in Zoho CRM . This is very serious. If sales people change selling price , accountant people in Books will not notice.
Delete a record from a custom app if an invoice is deleted from books
I currently have an app that creates records in CRM then triggers an invoice creation in Books. Is there a way for the books platform to trigger a record deletion associated with the invoice if the invoice itself is deleted?
Issue with Quick view display
Hello, I notice that lately I have an issue with the display of the resume in the quick view panel (see attachment). There is a white band covering the end of the cv. Olivier
TFA codes
Hi, I have a big problem, because I lost my mobile and also the google authenticator app. I tried to sincronize the account with my new phone but I cán´t and now every time that I try log in to zoho mail, it ask me for the verification code but I dont have it obviusly. My question is if There are any other way to log in, due to this account is the SuperAdmin and I need to change and create a New User. Please Is very Important to solve this ASAP... Thanks in advance for any help.
Text in Callouts Turned to Black
Hi, Devs! When I opened my Zoho Show slide decks for the first time in several days, I immediately noticed this: text in callouts are somehow turned to black. This phenomenon seems almost universal, but not entirely; some callouts did not seem to have suffered from this unwanted change. I usually use a dark background color, so for text color, I normally use white or a light color. When it is black, text is not readable, so I am currently modifying it one by one back to the original color I specified.
Match up zoho id of inserted record with inner id of record
Hello, I am sending contacts to zoho, and after I execute an insert request I wanna match up the received zoho ids with contact ids in my DB and know which zoho id stands for which contact id in my DB. Please, let me know how can I do this. Regards, Veronika
Adding contact to Zoho Invoice from deluge not working!
Hey everyone, I've been trying to develop this super simple application that will let clients signup using a form I made in Creator. After submitting, they will be prompted to pay and when payment is successful, I want to send them an invoice using Zoho Invoice. All automatically. I started writing a deluge script to add contacts to Zoho Invoice when the form is submitted, but the only value that's actually getting saved is the "contact_name"... I've tried every single suggestion found on this community
Could Not create email account for my company
Hi Everyone, We tried to create email account for our staff (total of 6) but we get the message "your domain already exist". We do not recall subscribing with Zoho in the past but it could have been done through one of our previous agent. We would like to subscribe directly to Zoho email. We opened a ticket yesterday but no response until now. Any Ideas Please? Thanks,
Contacts' names not being saved
Let's say I receive a message from a person whose display name is "John Bell" and email address is "personal@johnbell.com". What happens is that his display name will not be shown on Inbox messages list, but only the email address. I've read it's a practice against spam, but the problem is, event after I interact with the person back and forth, his contact information would be saved as: - Name: personal - Email Address: personal@johnbell.com So if I want to send him a message after a few months,
Twitter Ads manager connection
I am an Admin in a business twitter account but when I try to connect when logged in to Twitter Ads for the business it just keeps connecting to my personal twitter account, How can I connect to the Business twitter account?
Doesn't display closed ticket
I have for testing purposed 1 open and 1 closed ticket. The system doesn't show the closed ticket when i select the view for closed tickets. In the display 'ALL TICKETS' it counts the ticket, it sais '2 tickets' but it shows only one... Could someone check?
Turn off spam control
Could you please turn off spam control for my account? Support requests from my website will come into spam is i sent in the senders e-mail adres. Kind regards.
Account is disabled
Hi, I've been using Zoho Mail since 2015. Last Sunday I got the message "Account is disabled" when trying to log into https://www.zoho.com/mail. I still can reach my docs in Zoho Docs, so I must have a valid account. Mail has no longer a green check in my Apps collection I did two things on Sunday: - I changed my password - I changed my primary email Please, help Emilio
Apple Mail inbox not updating Zoho server
Everything was working fine until yesterday. Now when I archive or read emails in Apple Mail on a Macbook they are not showing as read on the server or my other devices (all software up to date, no system changes made). Email set up via IMAP for incoming and SMTP for outgoing. I tried restarting, and rebuilding mailbox. Other accounts eg gmail work fine, so seems to be a Zoho / Apple Mail problem. Any suggestions? Many thanks.
Next Page