Can't receive emails all of a sudden
Hi, i HAVE BEEN USING ZOHO MAIL WITHOUT A PROBLEM WHEN TODAY I WAS NOTIFIED THAT PEOPLE CAN NOT SEND ME MAILS. server235.web-hosting.com gave this error: Remote server returned unknown recipient or mailbox unavailable -> 550 No Such User Here Diagnostic information for administrators: Generating server: HE1EUR01HT132.mail.protection.outlook.com server235.web-hosting.com Remote Server returned '550 5.1.351 Remote server returned unknown recipient or mailbox unavailable -> 550 No Such User Here' Original
Unable to receive Mail
Hi I am Unable to receive mail u sending mail is working fine... deviprasadmishra@nemhans.in
Twitter reports not picking up all content
Hey, I was wondering if anyone could help me out here. I know I've posted more tweets that are being read in the analytics report - i checked on Twitter's analytics and the issue isn't that they are retweets or replies, or even things ating someone: I filtered to find out whether ating someone led to the tweets not being counted and the numbers don't add up. These are actual direct tweets and they also show up in posted tweets. Anyone have any idea why they're not being read? I've looked in settings,
Could not activate trial premium account
Hello, I'm evaluating the best option for us, we are considering use Zoho Docs and Zoho Mail. But one of the requirements is that it needs to have SAML integration with our identity provider. I'd like to test this integration, but I'm unable to activate the trial account to have it enabled. Is it possible, to have saml enabled to test it? Thanks! Dan Braga dbragawguard
SalesIQ Visitor Javascript API - Is there a size limit on the Info-API?
Hello I'm trying add information for my operators using the $zoho.salesiq.visitor.info API found here: https://www.zoho.com/salesiq/help/developer-section/js-api-visitor-info.html I have added about 1.15 KB of information, and when I try the request, it fails with a 403 HTTP-error. POST https://salesiq.zohopublic.com/ceptuportal/addvist.ls 403 (siqnewchatwindow.js:1) "Access to XMLHttpRequest at 'https://salesiq.zohopublic.com/ceptuportal/addvist.ls' from origin 'http://localhost:3000' has been blocked
Import Task - Keep skipping
Hi Zoho Team, I'm having a difficult time to import task through Zoho Migration. The purpose of this importing is to auto create task in specific Deals so I don't have to create one-by-one in Deal links. The problem is the Task ID column is required but I don't have the existing ones so the importing keeps skipping. I found this similar inquiry https://help.zoho.com/portal/community/topic/importing-accounts-what-to-do-w-the-required-account-id-field but it was Account importing which apparently user
INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :relay not permitted
Good afternoon, when sending messages such message sometimes appears. INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :relay not permitted Reporting-MTA: dns; mx.zoho.com Arrival-Date: Thu, 11 Jul 2019 17:56:49 +0300 Original-Recipient: rfc822; Final-Recipient: rfc822; Status: 550 Action: failed Last-Attempt-Date: 11 Jul 2019 14:56:59 GMT Diagnostic-Code: INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :relay not permitted Received:from (91.149.173.137 [91.149.173.137]) by mx.zohomail.com with
API Get Mailing Lists error 500
Hi, I'm trying to get a list of mailing lists from the campaign module but I get error 500 back and some HTML. My API call is: https://campaigns.zoho.com/api/v1.1/getmailinglists?resfmt=JSON I have set a header: Authorization: [my_api_access_token] Any ideas what could be going wrong? Thanks, Colin.
Cannot access my email through IMAP even though its enabled
I have tried EVERYTHING your help area suggests and still cannot access my email through my phone, tablet or laptop. I have IMAP enabled and I have checked and quadruple checked my password, incoming and outgoing server addresses, etc. I have done several other things your help area suggests but I keep getting a message saying my account is blocked (even though your email app says it isn't) . I need help here...!!!
Zoho Mail - Delay in receiving emails
Hello, I am setting up our inbox to start using Zoho Mail as the main email tool and it has a delay in receiving emails (and some are not enough). For example, I asked for a friend sent an email to test the inbox and I received this email in our web server, but not in Zoho Mail. Could you help me with this, please? Thanks in advance. Best regards, Talles Rodrigues.
Unable to connect to unattended clients
Hi Zoho I'm having problems connecting to some unattended access Windows 10 computers. I have been connecting to these computers without issue for some time. Problem started last night. In this example, I have 3 unattended computers on the same network. I can connect to one, but not the other two. I simply get to the following screen and can progress no further. Here is what I've done to try and resolve the issue: 1. Disconnected one PC from LAN and connected to mobile 4G hot spot to rule out LAN
Self Client authentication in crm
Hello I am trying to authenticate in zoho crm api with self client. But it is still asking redirect url . What is best solution for getting access token without redirect_url ?
No display name in reply as delegate in a shared folder
When replying to an email located in a shared folder with write and delegate access, no display name is shown for the recipient, only the email address. The display names have been changed in both accounts by going in Settings > Access old version for > Send Mail As > Edit. The pages have been refreshed, logged out and logged back in. If replying from the account who owns the folder and from that folder, the display name shows correctly. If replying from a delegate account, only the email address
One customer -multiple currency billing
Hi, there are few cases where we have customer requesting for multiple invoices in different currencies. I have to separately create customers for each currency and handle as of now. Also, taking customer wise statement, if we can have a customer group, that will help too.
OR boolean operator is missed
hi, good day. your co-worker (Zahal P A) said following: "Regarding associating reporting tags in Reports, I would like to inform you that if you associate more than one reporting tags it would run in (and) Boolean operator. I request you to refer this link to know more about our report enhancements. " On our conversation with Zahal via chat, both agreed that when comes to use two or more reporting tags as advanced filters have the OR boolean operator is missed. please considere including this functionality/option.
Zoho mail delivered as spam in gmail
Estou usando o Zoho Mail para o meu domínio emconexaosistemas.com.br Todos os e-mails que enviei da minha conta do Zoho são mostrados como spam no Gmail. Qual é o problema?
Shopify notifications "error delivering to mailbox"
My automated notifcation from shopify work on other mail servers but when it comes to zoho it shows up in notifcations as the below. Below is a test email but my sales notifcations do the same thing? What is the deal? Zoho is getting the email but it shows up like this? This is the mail system at host smtp.shopify.com. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance, please send mail to postmaster.
Domain Mapping
Hi I'm new to ZOHO Desk and trying to map domain to my company's domain. I have completed the pre-requisite configuration on my DNS and added a CNAME record and pointed it to the one mentioned in ZOHO's documentation. When I try to add it into my ZOHO Desk configuration it never moves to the step # 2 and shows following message "Make sure you've mapped the CNAME entry and linked it to desk.cs.zohohost.eu on your domain hosting site." It has already been round 24 hours since I made the change on
problem with checkout page on ecommerce website
Hey please fix my checkout page its show like under construction please fix it e-commerce website my site www.zeolikart.com
Setting up Zoho Mail access and CRM integration
Hi, I'm having problems setting up the CRM integration with zoho mail. I have setup the crm using my email address "andres(dot)carrillo@aura(dot)gt", and I understood I could set up Zoho mail to receive the emails from my existing account (provided by rackspace) and integrate with the CRM function. I'm unsure where I messed up, but when I go to the mail settings and attempt to add a pop3 account, there's already an "andres(dot)carrillo@aura(dot)gt" account there, but as if it were a zoho mail account.
Deleting subform row too fast
i script this "input.Sub_Total = input.Sub_Total - ifnull(row.Total_Price, 0.0);" in a subform delete row function. let say i have got 4 rows in the subform and i click "X" (Delete subform row) on the 1st and 2ndrow, the 1st click will not register and it result only 2nd click get the new total. it happens when i click the "X" button too fast with multiple row. any suggestion to prevent user delete row too fast ? do check on the video if my explanation is not clear enough. thanks
Conta Desativada
Olá, bom dia ! Estamos com algum problema na conta de email Zoho, pois o mesmo apresenta uma notificação de "conta desativada" quando tento fazer o login, pois não houve nenhuma solicitação para desativação desse email Poderia nos ajudar? Obs: Estamos precisando acessar com certa urgência para finalizarmos alguns trabalhos. Desde ja agradeço,
Problem to write a text in a group
Hi, I can not add my group as a colloborator ? I do not know how to do!!!
DKIM Verification problem
Having trouble only on the Zoho end. Host is GoDaddy so I didn’t add the domain to the domain key per instructions... url is bobmerkle.com... third-party verification works (used the one you point to in directions). When I’m in the zoho control panel and try to verify it does not validate ... message zoho gives is that it cannot get the TXT record but again third-party verification works ... Any assistance would be great... I’m a new user test zoho before moving my clients over to this email service.
Help in Uploading Photo CRM API v2
Hi i am using ZOHO CRM api v2 in uploading images to Leads. I am facing an error {"code":"INVALID_DATA","details":{},"message":"the request does not contain any file","status":"error"} here is my code function InsertImage($access_token) { $file_name = $_FILES['uploaded']['name']; $file_size = $_FILES['uploaded']['size']; $file_tmp = $_FILES['uploaded']['tmp_name']; $file_type = $_FILES['uploaded']['type']; $file_ext = strtolower(end(explode('.',$_FILES['uploaded']['name']))); $apiUrl = "https://www.zohoapis.com/crm/v2/Leads/xxxxxRecordIDhere/photo";
BUG: Task Reminder - Date Selector Popup does not show (Safari 12.1.1)
With the new reminders tweak I've lost the ability to set a task reminder. It briefly shows and then disappears. I have to delete the current date and retype manually to get the date selector to popup. It works fine in chrome but does not work at all in Safari. See GIF below.
send mail function
Hello there, I've got a form in which I add one different invoice (Image) per record, with a little description an a field called "Sent" I'd like the system to send a mail, to a unique mail recipient, if the field "Sent" is "No" and, after sending the mail, change the field to "Yes" That's what I did but does not work Where I'm wrong? Thanks for your help
Zoho Sites - No Undo Function??
Zoho Sites got caught in an error then auto-saved itself. Now the published site is correct, but the design-time version auto-saved and is again screwed up. How do I get back to where I was? Is there a way to get back to where I was somehow? Is there a way to align the design-time version with the published version when zoho screws up?
INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :relay not permitted
Good afternoon, when sending messages such message sometimes appears. INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :relay not permitted Reporting-MTA: dns; mx.zoho.com Arrival-Date: Thu, 11 Jul 2019 17:56:49 +0300 Original-Recipient: rfc822; Final-Recipient: rfc822; Status: 550 Action: failed Last-Attempt-Date: 11 Jul 2019 14:56:59 GMT Diagnostic-Code: INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :relay not permitted Received:from (91.149.173.137 [91.149.173.137]) by mx.zohomail.com with
after connecting domine my website show like this please help fast
after connecting domine my website show like this please help fast my web site link https://www.zeolikart.com
Custom Field Limits
Hi, I really need to have 9 custom field of type 'Dropdown' for Customer object to let customer chose some options from limited set in Customer Portal. The problem is that I cannot create more than 5 Dropdown. I get message: Please check the following Youve reached the maximum limit for the number of custom fields that can be created for this data type. Please let me know if I can add more of them somehow. Also it is unfortunate that the limit is nowhere specified. Thanks, Marcin
My Zoho mail has been blocked for suspicious activity. cannot unblock it! need urgent help!
Hi, I was accessing my email on an airplane which for some reason resulted in my mail being blocked. I have managed to unblock my incoming however outgoing is still blocked. I have contacted all your support emails but it still says contact support when I try to unblock outgoing emails. Its now been over 8 days with the same issue which is really serious as I'm not able to send several business emails during this period. I have followed all your steps to unblock this and contacted your support 5
Time Zone and emails
The time zone keeps changing on my account and it keeps asking me when I log on what my time zone is. How do I make it keep my time zone? When scheduling interviews, does the time chosen reflect the time zone? Example, I am in central american time zone and am making an appointment for pacific american time zone; will the email sent reflect the time I choose or compensate for the time difference? Thank you, Christy Andrews Mechanics Marketplace
Problemas al configurar Outlook o Thunderbird
Hola, estoy intentando configurar la cuenta de Zoho en outlook o thunderbird y en ninguna de las dos me deja. Tengo una cuenta de empresa acabada en .org. Configura el IMAP como imappro.zoho.com 993 SSL Salida smtp.zoho.com 465 SS o el POP como poppro.zoho.com 995 SSL Salida smtp.zoho.com 465 SSL como nombre de usuario pongo el que aparece en nombre de cuenta. Y cuando me pide la contraseña la que tengo de entrada al correo, pero no se porque me dice en el caso del thunderbird : y en el caso del
More than 1 lookup field braking report buttons
HI, We have a form that tracks the progress of quotes. I have a pre-filled box for "current quote status" set to "Sent" and then added in 2 button on the report that change the "current quote status" to "accepted" or "declined". In this form i also have 3 lookup fields for Site name, contact name and contact email. If all of these are filled the buttons do not work, they don't change the"current quote staus" field content. However if i leave 2 of them blank then it works fine. Confused! Does anyone
Super Administrator Email Address can't be changed for free accounts?
The default email is the email created in zoho, but I need to change to a different email in case zoho has issues and won't deliver emails to the zoho account. It doesn't let me change it or add another email. It says email already exists when I try. Any word on this? thanks
Potential Usability Bug in Spam Folder User Interface
The 'Empty Spam' link appears only when selecting the 'Check All' checkbox when there is no effective dependency between these two. Perhaps if one really wants an intelligence you can hide this link if there are no contents in the spam folder. But making it dependent on the check box does not appear to be a valid usecase.
How to remove words in footer
Hi, How to remove words in footer. Image attached
Instant sync from CRM cannot import date/time propery to Zoho Campaigns
Hello, We have problem with instant sync of leads from zoho crm to zoho campaigns. Date from CRM to Camapigns is imported as 12/31/1969 I made several tests, and they indicated that it is problem of instant sync. When I run one time sync of all leads, date is synced properly. Any idea how to solve that. Thank you in advance, Ivan
creator related view
Just spent alot of time with support. We have recently upgraded to creator 5 and we noticed a change in the way that the forms show within crm. Let me explain. We have a related list that shows in CRM contacts. It is linked to a specific creator view that shows data in a certain order. When we click on that view it is all great but within the related view it is reversed. We have been told this is the way it is but my staff are convinced before the upgrade the related view was as the chosen report.
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