how to multiselect searched tagged tickets
When I search tagged tickets, I cannot multiselect. Why? What's the fix?
Sending the same email message repeatedly
I sent an email at 21:09 Thursday and the recipients keep receiving it every half an hour. My sent box confirms this. How can I stop this before they kill me?
Repeating emails
Each time I receive an email it duplicates and I am getting 45 for the same message.
Record Template - Yet another half baked feature
Please, stop adding half-baked features to ZC, you're driving us crazy! Record template is amazing, but at the same time, useless in so many ways. Here's a basic scenario: 1. I have a Staff form with a relation to a Tasks form. Tasks are assigned to a Staff each. 2. On a regular basis, I want to email my users a list of Status="critical" tasks they need to complete. Stupid as it sounds with record template I can't: - Filter records based on a field, so all the tasks will be included in the email
My emails are retuning with the second message:
This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. helen.furegatti@claro.com.br, ERROR_CODE :554, ERROR_CODE :italia.claro.com.br Your access to this mail system has been rejected due to the sending MTA's poor reputation. If you believe that this failure is in error, please contact the intended recipient via alternate means.
Updating assigned layout for modules does not work
I configured a custom layout for the leads & customer modules, but it does not work or update. I already assigned the right layouts to the assigned user profiles. Can anyone help me out?
How can the data in the multi-selection (Lookup) field be sorted uppon the original sequence I selected?
Hi, In a form I create a lookup field with multi-selection from another form. It works. But when I picked up my choices and saved and reopened it, the sequence of my choices is changed and by random. I contaced support, he says it's order by the ID(created sequence) of the form which is referred. But I checked and it's not true. Any idea about this? Random order is really a mess to user.
Not Receiving emails
Hi, can send email, but, i´m not receiving any emails. Account formatosdelnorte.com
Merged data
I have a database of about 500 customers. Last week we noticed that some of the addresses had been merged into one field. It had been previously in 4 different fields. All had been converted to contacts with the proper fields. Can anyone help?
My notes won't open in the web browser.
Hi! I'm having a bit of a problem with the web browser version of the notebook. For some reason, my note cards will not open no matter how many times I refresh the page, open a new page, or log out and back in. I even checked my internet for a connection issue, but I seem to be finding none. Also, sometimes the page doesn't even load in. What should I do?
ZohoOne user - unable to use Journeys
Hi folks. I am LOVING the new MarketingHub! I started moving our mailchimp / zoho campaigns / zoho flows over. HOWEVER... after setting up a Journey in marketing hub, I am suddenly getting the error alert "You can avail this feautre by switching to a paid plan." I *am* correctly linked into my ZohoOne which from previous communication should give me access to the entire MarketingHub. Can you please confirm that all MarketingHub features are included with ZohoOne accounts (500 leads + 500 per employee).
Getting too many spam entries
Hi Everyone, we have facing problem of spam entries on Zoho. Zoho team support suggested to use google captcha and I have changed captcha in my web forms but still getting same fake entries.Please help me to solve this issue.
Use o link mail.zoho.com/UnblockMe para desbloquear
My emails are coming back ....... I need some solution .............. Sua mensagem não foi recebida por um ou mais dos destinatários. Assunto: NET CLARO EMPRESAS Enviada em: 15/04/2019 10:41 Não é possível encontrar os seguintes destinatários: 'acial@acial.org.br' em 15/04/2019 10:41 550 5.4.6 Unusual sending activity detected. <a href=https://www.zoho.com/mail/help/usage-policy.html target=_blank>Learn more.</a> Use the link mail.zoho.com/UnblockMe to unblock
Merge tickets from different columns when using view other than classic or compact
In the status mode, countdown mode, and priority mode you cannot merge two tickets from different columns. Is this by design or a defect?
free domain email with IMAP no longer has free IMAP?
If you remove features from accounts what confidence have I in any other plan I might use for other new projects in the future not later also being neutered? IMAP removed. I see upselling ads for IMAP. ActiveSync removed also? This saddens me, zoho
No indication of uploaded files on Web Form.
I'm using an advanced web form with a file uploader. As a user, I can select "file upload" and pick files from my computer just fine, but after I select the file to upload, the form looks exactly the same. There is no indication a file has been attached! Surely there should some indication of the uploaded file - either the file name should appear, or at the very least the number of files that have been attached should appear. Instead, the hover-over still says "no file selected," even though it has.
User already invited
I try to create mail@airconnecting.in and facing issue 'User already invited' How to resolve it.
cant setup dkim
zoho._domainkey.chewzooka.site v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDQyE74xc0pju1dnzEuaDEb3gchx5BKQD0hbkIw42tqU5Ld2eqsy+ErudMjgm5A/6I2ylMjyB8UDHOb53sAsSD4tym5vdechmqNN/mT0KdR7g3YT06rx4By4X0mUGmHg7PBmVW1tmHg6p1DYcP4bEyc6+tqGTktwLt6iYwELFXq7QIDAQAB DNS NOT FOUND : https://mxtoolbox.com/SuperTool.aspx?action=dkim%3achewzooka.site%3azoho&run=toolpage# how?
Apple Mail suddenly not working with Zoho IMAP
As of yesterday, I've been unable to access either the incoming our outgoing IMAP servers on Zoho via Mail on both iOS and macOS. I get an authentication error, though I have no trouble when I use the same password to check mail via Zoho's web interface. I did notice in the docs that the incoming server name seems to no longer be imap.zoho.com, but is now imappro.zoho.com, but changing this didn't make the problem go away, and of course it'd wouldn't explain the outgoing email problems. (The
Edit site doesn't work
Hello, I have a problem with zoho sites. I can access to the home page but when i click on "edit site" it gives me just the headline with the tools but not the "proof copy" of the site. I can only visualize a white page....WHY? THIS PICTURE BELOW IS WHAT I SEE thank you
Email Issues - ResponseCode 451, too many messages, slow down
Hello, Since yesterday I am having problems sending through zoho. This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Wed, 10 Apr 2019 12:35:53 +0200 from info@dreamit.shop [info@dreamit.shop] ----- The following addresses had fatal errors ----- [Status: Error, Address: <******@libero.it>, ResponseCode 451, too many messages, slow down [smtp-19.iol.local; LIB_650]] Message
How To Sum Multiple Fields of Related Child Records in a Parent Record
I have a module called Pay Periods, and each Pay Period links to multiple Timesheets. Within each Timesheet, there are the following fields that I would like to aggregate in the associated Pay Period record. They are "Approved Hours", "Pay", "Bonus" and "Reward". Using this tutorial, I was able to come up with the following Deluge script. When I created the script originally just to sum the "Approved Hours", it worked for a single associated Timesheet. But now I can't seem to get it to work for all
POP email accounts disabled
i have a number of POP accounts which pull in emails from our web server. last week these were disabled by ZOHO following a problem with the server. despite numerous requests for the accounts to be re-instated, I have had nothing back from Zoho. I can access the emails via the server webmail, but not files and Ali am becoming extremely frustrated. the lack of communication is particularly annoying. please will someone from the mail team get in touch and inform me why the accounts cannot be reinserted.
Not receiving mail from certain domain
There seems to be an issue when sending mail from engelskaherr.se (mail servers handled by loopia.se) to baltzar.com (our domain handled by zoho). Nothing arrives from the sender domain. Sending to other domains works. Also receiving from other domains works for both of the domains. I've checked the MX records and they seem to be in order.
Zoho People Notification emails going to spam
Many of the approval emails being generated by Zoho People are going to employee's spam folders instead of their inbox. I think the issue is that Zoho servers are not authorized to send mail on behalf of our domain @motionrc.com . I think we need to enter DKIM and/or SPIF settings in our domain record so that Zoho can send mail as @motionrc.com. Can someone from Zoho please confirm how to fix this. Thank you. Mark
Recall Emails
Good Morning, I have this problem with my email, i want recall email, but this message in orange appears. When I go to upgrate this window appear, this mesagge tell me: "Your organization is already registered" so I go to the control panel, but I can't find the place where allow me activate this characteristic. Can you help me please? Thanks.
Unable to create new user?
I'm trying to add info@saintellis.com to my account and keep getting this error message: The email address is already registered with another account which is not a part of this organization. This is the first user I'm adding, and I haven't previously registered this email anywhere else. Any help would be appreciated.
Extremely Slow
The 3 people in my office use 3 different email programs (eM Client, Mozilla, Wiindows Live Mail) and all three of us are experiencing email issues, from freezing, slow to open, unable to send, and we've been having to close and reopen the program multiple times a day. It will also crash and freeze. I've found old threads that complained about similar issues. Does anyone have a fix?
Can't Use My Own Templates to Create New Documents
Hey there, I read this entire article https://www.zoho.com/writer/help/document-templates.html I saved a document as a template. I go to "Templates" in Writer and click on my template. It doesn't create a new editable document — it just opens a view-only version of my template (can't edit it at all). The other pre-loaded templates are working great (see below screenshot), it's just the ones that I create myself.
match fields of two tables and store result in a list view to show.
I am working with two table (with some common fields) and want to have button on every entry of Form-B which needs to filter Form-A based on those common fields and show matched entries from Form-A entries on screen. I have no idea how to accomplish this through Deluge script.
Subform not updating when changing selection in lookup field
Hi I can select my lookup field selection:'quoted service' from one app, which is looking at all records in another app, that match this client and are accepted. The problem is if there is more than 1 accepted quoted service. I can see it in the lookup field selection:'quoted service', but no matter which selection i choose , it is only retrieving the data from one of the accepted quotes to populate my subform data. Any ideas?
My function to insert records based on record in another table is inserting a record ID instead of a field value
Hi, I need to populate a table with new records based on another table. I have written this function to do this: void createOrder() { insert into New_Order_Header [ Added_User=zoho.loginuser Supplier_ID=Suppliers[Supplier_ID = 3].ID Supplier=Suppliers[Supplier_ID = 3].Supplier_Name Order_Entry_Date=zoho.currentdate ] When I view the result in the New_Order_Header table I see the correct value for Supplier_ID (which is a lookup field in that table), but instead of Supplier_Name I see a rather large
No puedo enviar correos
Ya realice la configuración DKIM, pero NO puedo configurar el SPF ... necesito ayuda urgente, tengo informacion atrasada y clientes molestos. saludos !!!
Your email address is already registered as administrator under the Organization
Hello support, We are trying to sort out the issue with a user I am trying to create on zohomail This is the error received when clicking the Invite link: Your email address(info@theroyalrestoration.com) is already registered as administrator under the Organization . To join the organization The Royal Registration, you should delete your existing organization but I never created account with same email address and when I am trying to reset password of this account associated with this email id then
Jive Integration
I have telephony integration with Jive. The system worked very well together. However all of a sudden there started being a delay from when a call would come in to when it would actually show up on Zoho so I could log it. I havent found an exact amount of time. It varies. Has anyone had this happen to them? Jive says it is a Zoho problem and vice versa Thank you
Urgent! Sending mail problem!
Hello. Id 20060087473 During last 12 hours Mail doesnt sent away. http://prntscr.com/n9z2yy Temporary failure lasts too long. Please fix ASAP
Login Limit for Testing
Hi, We have an integration with Zoho CRM APIs and are encountering the daily login limit blocking our testing from executing...how do we remove that login limit for our test users in test organization, or at least increase it beyond 20?
Recall Emails
Good Morning, When trying to recall the emails sent, I get a window with a warning in orange that says I must update to retrieve emails, in the new window it tells me that my organization is already registered at workplace that directs me to the panel control tools, but we can not find a way to activate this function. Could you please inform me how to do this? I send attached screenshots. Thamk you for your attention.
Client notification for each published post
Hi, Is there any way to notify clients by email when a post on their social channel is published, or is this permission reserved for team members only? Thanks.
Importing Quote data
I am attempting to import my quote data into CRM - Quote module and my import fails to identify the account. I have tried using the account name, account id as loaded, and ZoHoID number (obtained through an export of accounts). Am i doing something wrong or does it simply not function?
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