Zoho Workdrive Sync Problem
Hi, I am using Zoho Workdrive (and Zoho One) for my whole team, yet I am experiencing some issues in syncing documents. More specifically, the issue revolves around two PCs in my team (both Windows 10); the icon displays a full-working sync, folders are fully synced, but one PC keeps opening an older version of the files, de facto erasing more updated versions. I am not talking about mere seconds, we are talking about 1 hour timelapses between different versions. Any hints on how to proceed and
Not receiving Emails from own domain sent by wordpress or woocommerce
i have this problem since few months apparently and i realized it after few product sales that i wasn't notified about in mail although it worked before. domain : Royalsafari.net i have wordpress + woocommerce sending mails once successful product purchase or any reservation. i installed WP MAIL LOG plugin and it shows all mails are sent successfully from WP i tested it out on Gmail & Hotmail it delivers but not to mails @RoyalSafari.net i tested sending normal mails to ........ @RoyalSafari.net it
Not meeting our needs
Zoho's biggest fault is, they are not giving much attention to develop the CRM as per customer's need. They are forcing customers to use their product as they want. This is definitely not a tailored CRM then. they are busy with promoting their sales if they are going ahead with this kind of attitude they will loose the market
Nie można wysłać wiadomości.Powód:554 5.1.8 Email Outgoing Blocked
Hello, I created an account today, but I can't use it. When I try to send an e-mail, I get the following message: Nie można wysłać wiadomości.Powód:554 5.1.8 Email Outgoing Blocked
Email status filter
Hello, There is an issue with the "in the last" email status filter as it does not give any result. For example, I sent emails today which have been opened. If I select the filter "today", "this week" or another, it works. If I select "in the last xx days/weeks", there are no results.
Subtask Work Hours Not Reflected in Milestones
I have a Task List related to a milestone. Within that task list, I have subtasks with Work hours associated. When I look at the Milestone view, the work hours from subtasks do not show. In this screen shot, you can see the work hours associated to the "SEO Done" milestone. In this screen shot, you can see the milestone where hours are not displayed: (As an aside, I'm aware of the "roll up" feature for projects; a brief experimentation with that showed NO workhours displayed for tasks for subtasks.
DOMAIN_NOT_RESOLVED
Hi guys! Can you help me? I have a problem with my Zoho e-mail, I don´t get text messages to my contacts and i have had received a message said that DOMAIN_NOT_RESOLVED. Sorry for my bad english, as you can see my english is very poor.
Mobile menu not updating
Hello, I've set up a customer portal for our users, and in my testing I've noticed that the menu isn't updating on the mobile side. I've hidden items and renamed some things, but those changes aren't taking effect on mobile. I do see the changes when I login on my desktop, so I know the changes are being made. I just can't figure out why they wouldn't be updating on mobile. Is there some delay in updating the mobile that I'm not aware of? Or, or is this a glitch? Any help is appreciated.
Zoho Office not working at all
Hi, I´m trying to use Zoho writer and I got this message: And even when I try to open documents in Zoho Demo when I try to create a document I got this message: "Unable to create document" Any idea? anyone knows what is happening?
I have recieve mail from my e-mail box - Subject: Your account is being used by another person!
ext from e-mail "Subject: Your account is being used by another person! Hello! I'm a programmer who cracked your email account and device about half year ago. You entered a password on one of the insecure site you visited, and I catched it. Of course you can will change your password, or already made it. But it doesn't matter, my rat software update it every time. Please don't try to contact me or find me, it is impossible, since I sent you an email from your email account. Through your e-mail, I
Can't access IMAP from iPhone, iPad or Apple Mail
Hi, Today I upgraded to get map access. My domain is 3jco.com. I can't get it to work, please advise Here's my settings: imap: imappro.zoho.com smtp: smtp.zoho.com UID: ng@3jco.com Auth: password MFA/2 factor: Off imapaccess: ON Please help/advise, this is getting boring. Thanks, Nik
Can't make the Session Recording works in my single page application (SPA)
Hi, I'm trying to use pagesense for heatmaps and session recordings, but I got a problem, related to the fact that my application is a SPA that uses Vue.js and Vue-router. The first page always loads fine, regardless the route, but when user clicks on links I immediately see a blank screen on the video, instead of the next page's UI. I added the pagesense script to my layout's <head> tag, the same way I used other recording tools, such as Hotjar, which had worked well. It's important to mention that
Greylisted
Hi, we have observed problems in sending and receiving emails in our domain. The MX records in our DNS are set up correctly. Analytical tool points to the problem: Status: RCPT TO failed: 451 4.7.1 Greylisted, try again after some time. How can we solve this situation?
Help page information about creating subform-mainform relation is out of date
https://www.zoho.com/creator/help/forms/creating-subforms.html#Creating_relationship_between_mainform_and_subform The second bullet under this section does mention some actions which don't seem to be related to C5 but to C4. Select the SubForm report from the Reports tab, click on "Column Properties" and select the lookup field created above and click on "Link " button, to create a link to the MainForm data. I've did use the "Configure Fields for Web" window belonging to the related report and have
Link Expired
We're working with a school district who's employees are able to login when the use the app, but get "Expired Link" messages when they try to login to the website. They enter they email addresses, get the link almost immediately in their inboxes, then take the "Sign In To Event" link and it immediately says it's expired. Please help! Thank you! This is a link from one of the people attempting it: https://tigerteachernation.zohobackstage.com/public/digest/2f2778555f2b6845e7cb749c034e33c6a426dc335dfe66190e1f28bae788573d9f8e52fd83d4ee2445507960fb1dccb741ab569a4097a6991ca7f6f51c05d004
ZB Code needed after domain verified!!!!
Hi, I need my zb code to setup my mx records with shopify. Could you please send me my zb code? It's urgent. Thanks.
ZOHO Mail Appimage Will Not Launch From The Desktop
till a couple of hours ago i have been using zoho mail without issue in mint. downloaded the appimage, rightclicked, properties, permissions, check all 3 boxes for make executable, rightclicked on desktop, create new laquncher here, made launcher and it worked fine. now for some reason it simply will not run when clicked on the desktop. zoho ryns fine from the panel, but if i delete the desktop launcher and send it from the panel to the desktop it still doesn't work on the desktop. i even when into
Impossible to add my colleague to Zoho Campaign
Hi, our company have Zoho One and I'm trying to add a colleague to my company's Zoho Campaign but I have this message "User Marion Ventura is already present in another Campaigns account." I need to remove her from this "another Campaigns account", I don't know what it is and I cannot do it myself. Can you do it ? Thanks in advance,
Cannot generate API credentials
Hello, I am trying to register my first application within my zoho account to access the api of the crm, but I am having a hard time doing so. This is what I did: Visiting https://accounts.zoho.eu/developerconsole Logging in Clicking "Add Client ID" Filling in all requested information (Client-Name, Client-Domain, Callback URL, Type: WEB Based) Clicking on "Create" button I see an error message within the formular right above the "Create" button just saying "Error" I used the following information:
Unable to Direct Publish to Instagram
I have an Instagram account set up and authenticated on both Instagram and Facebook side, but when I enter a post the buttons to Post Now or Schedule are greyed out ... Also the link to bulk schedule is no longer available. Any ideas on how to post to Instagram? Thanks in advance
Zoho Docs - synching not deleting files across devices
Zoho Docs is installed on my main desktop and on my laptop and set up to sync all folders. When I delete a file on the desktop it is not deleting on the laptop. Other things seem to work fine, for example when I add files to the desktop they are being added to the laptop so that works. Also, the deletions are working as expected to the other users that I have shared with. Its only an issue that happens between my own desktop and my own laptop, which caused problems because the laptop goes out of
sender verification for forwarded email
I'm getting sender verification failed when forwarding email. The DKIM and SPF is set for the zohohosteddomain.com Any idea? Bounceback Log The following message could not be forwarded to emaildispatcher6@domainx.com for cs@zohohosteddomain.com Technical details of the failure: Verification failed for <cs+uml_=emaildispatcher6=domainx.com@zohohosteddomain.com> Unrouteable address Sender verify failed Exim Log 2019-01-30 09:32:04 H=sender-op-f32.zoho.com [135.84.80.207]
Mobile Version not able to be edited in new UI
There is no option to edit the mobile version of the site in the new UI. I assume it's a new UI because all of the training and help resources show a version of Zoho Sites that no longer exists. There is a tremendous amount of very basic functionality missing from Zoho Sites, and it leads to the creation process being very limiting and frustrating.
Unable to receive email to my Zoho inbox
Hi All, I am unable to receive any email to my inbox so far from any email addresses (I've tried hotmail and gmail). I've pointed my MX, SPF, and DKIM records towards my domain in my DNS provider. However, all of them still show the warning sign (i.e. saying incorrect MX records, etc.). I suspect this problem arise due to my domain being registered with its www (e.g. www.example.com) instead of its bare domain name (e.g. example.com), which is the one recognised by Zoho. I did a MX Lookup with mxtoolbox.com,
Contacts duplicated from CRM and Projects
Dear team, I have Zoho CRM integrated with Zoho Books. I also have Zoho CRM integrated with Zoho Projects. I added the Zoho Books integration with Zoho Projects. When I create an invoice for a customer A within Zoho Projects, in result I have a duplication of contacts in Zoho Books: 1 contact coming from Zoho CRM 1 contact coming from Zoho Projects In fact, this customer is exactly the same! You should be able to have in the background a reference number for this contact which is going to be used
Account not verified - one digit missing from recovery number
Hi, we setup an e-mail and try to verify it. The number that we are trying to send the verification message to doesn't receive the text. The e-mial is not available in the accounts listed as joe@ourdomain. However we used this account whne we initially set up zoho.
Recipient address rejected: User unknown in virtual mailbox table
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adding members in Zoho Connect
I am setting up ZOHO Connect for our small organization. Somehow I cannot add new users. When I am trying to add USERS I am forward to the ADMIN MAIL control panel in order to make new profiles for users. Problem is that the USERS already using ZOHO mail en ZOHO CRM. There is no need to make new users.. Can somebody helping me out here? .
No option to close ticket when status, countdown or priority mode
The close option should be added to the columned view mode. Just like in the compact or classic mode.
Active sync
Hi, I can't get active sync to work for my wife on her mobile phone. Have worked fine for years but no we have problem. Hope you can help us. Best regards Georg
customized footer for website
i can find edited footer under the customize section in the setting and how to customize the footer?
Webhook to microsoft flow
Hello,
I'm trying to create a webhook in zoho crm that sends json data to microsoft flow.
From postman I can send it to microsoft flow but when I try to configure the webhook in crm it returns an error 401 no authorization.
Do you know if it is necessary to pass some user / password parameter? or a token?
Thanks and greetings from Barcelona
Auto-Create Deal based on Lookup Value
Is there a custom function that I can create that auto-generates a Potential Record (with specific Layout) based on a lookup field of an existing Potential Record?
Problema con correos salientes en usuario / Problem with outgoing emails in user
Estimados, el día de hoy a uno de mis usuarios, se le bloqueó la cuenta para enviar correos, en el administrador aparece en rojo "Saliente deshabilitado", desconozco el por qué sucedió esto, y no lo puedo habilitar ya que dice que solo de pago pueden. Que puedo hacer con esto? para que mi usuario pueda seguir enviando correos? gracias! ------------------ Dear, today to one of my users, the account was blocked to send emails, in the administrator it appears in red "Outgoing disabled", I do not know
Mail Forward Failure
Hello, We are using zoho email accounts for our business emails. Few Email ids for your reference are stated below. mayank.seth@geworks.co.in abhas.mittal@geworks.co.in services@geworks.co.in We are using zoho forwards to forward the business email to a gmail account. It was working perfectly till date but now we have started getting following failures. ========================================================================================The following message could not be forwarded to gewemails@gmail.com
Zoho CRM DKIM failures please amend to relaxed/relaxed
We have been testing mass emails from Zoho CRM. We have the DKIM key on our domain and Zoho has validated this. The issue is some systems fail the DKIM validation because you are setting the Canonicalization to simple/simple. My understanding is despite the name this is pretty strict in the implementation. It means any header modification or whitespace issues cause DKIM to fail. If you used relaxed/relaxed then the DKIM validation ignores issues with things like whitespace and prevents message forwarding
Monthly Calendar View Missing Dates
When viewing Calendar in monthly view, the dates are missing. I have tried IE 11 and Chrome 71. I have emptied the cache and removed cookies. Restarted. Problem persists.
No currency conversion for Invoice
Hi, I was wondering if there is any way to include a currency conversion into the invoice? For example, the items were quoted in USD but final payment to be made in SGD. Many thanks!
Group or Mass Mails for sales order in zoho inventory
In Zoho Inventory, when a new sales order is created, there is an option to send Mail to the customer regarding their sales order. Now, our Issue is, along with that customer the team who are creating sales order should also get a Mail Regarding the Sales Order. For Example, there are 5 persons who are maintaining zoho inventory sales orders. If Person1 created a sales order and sends mail to that customer. That same Mail must be sent to the 5 persons who are maintaining zoho inventory sales orders.
I can not retrieve the password of an associated account
I can not retrieve the password of an associated account: 1 is my principal account and the 2 is a account child when I ask to recover the password, it tells me that it will reach the main account, but nothing comes, I do not know what to do
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