Domínio já Registrado
Hello Our company owns the domain: (Lnsolutions.com.br), but an unknown person is already using as its domain name under ZOHO's mail. We can not register the our domain. Please advise us how we could solve this problem. Thank you!
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Need text character option like bold, italic etc. in making estimate . invoice etc.
Error_code 554
This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 <sender-of-o51.zoho.com[135.84.80.216]>: Client host rejected: Access denied Please, I need to send email continuosly to two adresses, but I can't. Please help me. Thanks
Unable to Get Onboarding Manager To Respond
Hello, I'm sorry to have to write in the forums for assistance, but our Zoho Desk on-boarding contact has stopped responding to emails entirely. I've consistently had gaps of a few days in communications with him but it's now been a week (and two prodding follow-up emails from me) since he promised to get back to me with an update. He was working with a data migration team to import CSV data we'd supplied from our Salesforce account into Zoho Desk (because we needed our ticket comments imported,
I accidentally grouped notes then deleted. I cannot recover
Help please...my "recover" button is not functioning. How I can recover a group of notes?
For Each Value In A List Not Working, Help Links Are Wrong
I've been searching for a way to add each selection in a multi lookup field to a list. I came across an older help article here: https://www.zoho.com/creator/help/script/for-each-value-in-list.html Knowing it was for the older Zoho Creator, I still thought I'd try it out as it's currently my only lead. However when I did, the error told me that this type of iteration was no longer supported, and gave me a link to learn more. However the link itself doesn't work. So I'm now back to square one
getPrefix on a mixed field [SOLVED by Adhavan S]
This is my first post, as I'm new to Creator. Please give me some ideas on how I can solve the following problem: I have a lookup field witch takes data from two fields: a Number and a Single line text, separated with " - " (example: 125 - The Customer One) On another form I'm running an on-load deluge script, where I want to get the number and use it. I have played using the get.Prefix of get.Suffix, as well as conversions to Decimal or Numeric, etc.., without success. suffix = customer.getsuffix("
When I received e-mails after ~ 10 min e-mails go to trash why?
When I received e-mails after ~ 10 min e-mails go to trash why?
Posting problem
I have 2 brands and the 1 is not posting to LinkedIn persomal page or company page. Could you please advise
Send sales order status "fulfilled" from Zoho to Etsy/Shopify
Hi, Is it possible to send sales order status "fulfilled" back to marketplace (Etsy and Shopify) so I don't have to manually do it in Etsy and Shopify? In Zoho Inventory I changed Sales order status to "closed", "invoiced", "fulfilled" but it didn't get sent to Shopify (the status in Shopify didn't change). Thanks in advance!
I can send email but can't receive email. What to do?
Hi When i send, from another mailbox, an email to contato@entrelinhas.org or pedro@entrelinhas.org i can't receive it. I can send but i don't receive anything. Is there something can be done? Thanks
My admin account receives emails but other account showing error
This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. Undelivered Mail Returned to Sender[adenekan.adebayo@newadroit.com] Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1548878460870670.0510039277247; Wed, 30 Jan 2019 12:01:00 -0800 (PST) Message-ID:<168a059b7c4.eb4ef77e41601.4055535602028910960@newadroit.com> Date:Wed, 30 Jan 2019 21:01:00 +0100 From:admin@newadroit.com User-Agent:Zoho
Emails are going in spam
Hello ALL, while sending test emails are going into spam folder in gmail. SPF and DKIM verification is show with the status of pass. Please help me on this. Thank you.
Mailbox Blocked
I exceeded the allocated storage of my mailbox. I've already cleaned it up but it's still blocked. Could help me? The user is bruno@bwteng.com.br Thanks.
New UI: Problems creating a Quote, Sales Order or Invoice
When my users are creating quotes they are searching for items which are similar so they must scroll through the list which shows 6/7 items within the scroll window, scroll a large list quickly and you'd see 12+. However now with the new UI only 2 items show within the scroll window and if you scroll a large list only 3 items show. This makes it extremely difficult to use. You have to slowly go through each item and if you scroll a little too fast you'll miss the product you need. This is causing
The system default "Fallback to default" setting of the "On Hold" status does mess with the Blueprint reports
You did recently enable the beta version of the newly designed "On Hold" status for our account. We also do utilize the Blueprints. The blueprint reports include a dashboard called "Blueprint Dashboard" which has a subreport called "Transition Occurence". This report is being populated with the unnecessary triggerings of our tickets in "On Hold" status because the customers do respond to their tickets when they are in this status and the tickets automatically fall back to "Open" status. Then we need
Deal-specific product pricing possible?
Hey Folks, Have what I believe to be a simple problem but am having difficulty finding a robust solution. I already reached out to Zoho and they are looking into helping me solve this with a custom function but I wanted to open it up to the community for discussion and best practice guidance. Essentially, we have a need to quote each customer with a unique product price. We lease cars to consumers and the same car, say a Honda Accord, will have a different Monthly Payment depending on the deal specifics.
Zoho Writer iPad app - slow when typing text
I've recently been trying to use the Zoho Writer iPad app and every time I use it, the interface seems to take a long time to enter the text I'm typing. It eventually catches up, but once I've typed a sentence I then have to wait around 10 seconds for the text to be entered one character at a time, so I can then go back and check whether I made any typos. This is the situation with multiple documents using the app on multiple devices (iPad and iPad Pro) running on 4G and wifi. I have tried making
IMAP Integration - Regular password change
Hi there, we currently have an Office 365 / IMAP Integration working very well on Zoho CRM. The problem is that, for security reasons, our IT requires the Office 365 password to change every 3 months which the user are required to do...unfortunately, as soon as they change the password on their machine the IMAP integration breaks as authentication is unsuccessful. I've tried (and still trying) to remind users to immediately go into Zoho CRM > Email Settings to update to the new password but I'm not
Doesnt let me post in Facebook.
Zoho social is working with all my other social networks except for Facebook. Everytime i post it appears the notification: "Facebook Page: Uh oh! This post couldn't be published. Please try publishing after some time." Please help.
I couldnt send outgoing email
I have this email corintho@zoho.com, but I couldnt send outgoing email. Can you please help? Show me this message: 554 5.1.8 Email Outgoing Blocked Why?
Appraisal Cycle applicable doesn't filter on all locations option
I found that using "all locations" in the location field when applying an appraisal cycle to employees didn't work. I contacted support who changed it to use the Employee field and "all employees" which worked. Looks like a bug to me.
Getting error "unable to process your request" when creating a new SLA
I made 6 SLAs last week that went smoothly and now I'm trying to create another but I am getting the error message mentioned above. Is there something going on? Am I making an error?
Can't login control panel
I am owner from swsafety.com.co. I could probe it. I need login into control panel but i havent permissions and dont have access to the manager account. What can i do? Help me please.
ZOHO Mail not receiving or sending email
I have not been able to send or receive email through ZOHO mail for a few days. When sending, I get "Unable to send message;Reason:java.io.IOException: Host not reachable". Anyone who tries to send me an email gets a bounce-back. I had reached my 5GB limit but have since upgraded my account. Please advise.
Customizing List Views Globally
I learned today that customizing the column layout in list views with Zoho CRM is a global change that affects all users of the system. This is a problem, as each user may want to set column structure of the list view differently to fit their particular needs. As the system administrator I am constantly adjusting the column structure to analyze data differently and don't want this change to be pushed to every user as it causes issues in their day to day use of the system. We have different roles
Almacenamiento buzon de correo
Como puedo gestionar el almacenamiento de mis correos electrónicos para tener más espacio? Mi capacidad de almacenamiento está llegando al limite y necesito hacer más espacio.
SOAP Error - Error on Execution
Hey everybody, I try a SOAP-Post Request, but everytime I get this: Result: Error on Execution Error details: Execution Failed Error due to - 'Internal Exception' Line:(39) The script is working on Postman and SoapUI, but not on Zoho Creator. This is my sourcecode: requestBody = ""; requestBody = requestBody + "<soapenv:Envelope "; requestBody = requestBody + "xmlns:soapenv=\"https://schemas.xmlsoap.org/soap/envelope/\" "; requestBody = requestBody + "xmlns:rep=\"https://XXXXXX/soap.php/soap/report\">";
Single Field not populating in Automated email
I have created a Thank you email to send when a candidate submites and applicatoin. The {Candidates.First and Last Name} populates as it is supposed too, but the {Job Openings.PostingTitle} will not populate. Attached an image of the template. Any help would be welcomed.
How do I remove "Newsletter / Marketing" from the subject line?
Hello, My outbound emails automatically include "Newsletter / Marketing:" in the subject line. I DID NOT specify this in the campaign creation. How do I remove it?
Unable to verify Domain
I tried all methods,but couldn't verify my domain genos2k19.tech.please help
Cell references change when sorting
Let's say I have a range of data A1:K20, and the formula for cell D5 is "=10+B30". If I sort that data so that row 5 becomes row 3, the formula for D3 should remain "=10+B30". It should remain this way because B30 is outside of the sorted range. This is how Excel and Google Sheets behave. In Zoho sheets, the formula for D3 changes to "=10+B28". It's acting as if I deleted two rows. This breaks the entire spreadsheet unless absolute references (such as "=10+$B$30") are used.
Integration with Hubspot
Hi, I'm having issues connecting my email accounts with Hubspot. I've followed all guides and tried everything. The only account I can successfully connect with Hubspot is the main admin@ account all others return a problem with smtp. Why can I only connect my main account? I need other emails of the business connected also.
Field encryption in forms and poor Webforms options!
Hi there! I would like to state that I am beyond disappointed with my Zoho subscription, and the manipulative way you lock important features to push people into upgrading to higher plans they won't benefit from, or into purchasing other products just to fill in gaps that shouldn't exist because they we have everything included in the bundle we already selected, which is also not cheap! I mean for example, how you lock the Encryption of fields in forms and the very poor options in the Webforms section
Copiar personalización de un CRM a otro
Buenos días! He querido copiar la personalización de mi CRM a otra cuenta "virgen" En teoría, la otra cuenta ha aceptado la copia, y me ha llegado la confirmación. Pero no se ha copiado. La cuenta "virgen" es una demo, pero por lo que he leído en las especificaciones de Zoho, no habría problema si esa cuenta será la de pago. También va de cuenta enterprise a cuenta enterprise y he quitado el logo (que también es uno de los requisitos para que no de error). Pero ya no puedo mandar de nuevo a hacer
Probleme d'affichage
Bonjour, J'ai mis des conditions d'affichage en fonction de si ma cellule est vide ça masque le fields. Mais malheureusement j'ai des bugs d'affichage malgrès le faite que je pense avoir juste dans ma configuration. Pouvez vous m'aider????
E-mails no longer synced to IMAP Sent folder
Hello, It seems your development team made a change sometime between December and January, and e-mails sent from the CRM are no longer synced to the "Sent" folder. This is with the Zoho Mail integration. I contacted support, and the suggestion was to check "Save a copy in the Sent" folder. However, this results in a duplicate copy in the Sent folder. So the second suggestion was to disable "Save a copy in the sent folder" in Zoho Mail itself, and to check the "Save a copy in the sent folder" in Zoho
V2 Oauth token generation issue
Hi, I have been trying to generate access token for self client. I tried the http post method, and i get 'invalid_response_type'. I also tried the php sdk code: ZCRMRestClient::initialize($config); $oAuthClient = ZohoOAuth::getClientInstance(); $grantToken = '1000.7c56126f557b0f1cb69cfb4a7a95b3bb.d47522df0b9800b74331df6172259749'; $oAuthTokens = $oAuthClient->generateAccessToken($grantToken); but in this case i keep getting 'invalid_client' in the reponse. I have double checked and made sure the
ZOHO IP 135.84.80.218 in BLACKLIST
Hello, Our clients do not receive our mails and some receive in the spam folder, this because the IP 135.84.80.218 is on a blacklist. Jose Meza COIMSER
Desk Mobile application sometimes changes the last used view
I'm having this issue on the android application. The last used ticket view changes from time to time. It was behaving this way since we've started to use Desk back in July and I'm still having this problem.
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