forcing an arbitrary password policy with your preferred minimums and not allowing me to change them is hostile and stupid
forcing an arbitrary password policy with your preferred minimums and not allowing me to change them is hostile and stupid. I select 6 you change it to 8. I select 0 you change it to 1. WHY? Surely as it's my domain I should be able to chose! This is just accelerating my desire to leave this platform, frankly.
Formula not calculated after importing records
Hello, I've created a custom module named "exact", for our finance dept to put in the running subscriptions for our products. There is a formula field (YRR) that subtracts the value of two other currency fields (List price and discount). When I enter or edit a record, the correct value is shown in the YRR field. I have imported approximately 200 records into this module, including a List price and Discount, but the formula in the YRR field is not calculated and stays empty. When you click and edit
Problem with IMAP configuration in Sales INBOX
Hi, I started working with sales inbox recently and i set up the synchronisation via imap with my mail account. after some trouble here and there it worked fine. some four weeks ago it stopped working. several attemps with support did not lead to a solution. switching to my gmail.mailadress for test reasons first were fruitless as well but it is working now. are there any ideas out there why it is not working anymore with my mail provider? as mentioned it already worked... stopped from one day to
Tickets are not created from our domian (@analytica.international)
Tickets are not created when a email is sent to the default channel email from our corporative email with domain @analytica.international but I can see that the email is fetched because the counter in Incoming and outgoing Bandwidth chart is increased. If I send a email from a diferent domain the system works as expected so I guess the problem is the incoming domain. Thank you very much for your help.
ERROR_invalid_client in Oauth process
Hi there, I'm tring to create an app for Zoho CRM but I have a problem during the authentication flow. In the first part of my development I created the OAuth app in the same account that required the permission. The Oauth flow seems correct, after the call I'm able to make call to Zoho CRM with the access token and also able to refresh the token using the refresh token too. After a lot of tries I moved the OAuth app on a different developer account (recreate the app) and of course I changed all
Outlook on Exchange Server will not connect to Zoho CRM
We have tried every configuration we can think of. My IT person is at her wits end. All of our devices, iphones, laptops, etc., connect with no problem to outlook, but we can get nowhere with Zoho CRM. If I can get some help it would be a blessing. I am weeks behind on implementation and I need to get going. I will put my IT person, Lisa on this question to help craft a solution. Thank you so much from desperate. (John)
Admin Password rest
Hey I am managing timber-sports.com but I am not able to login to one of my account at timber sports. I tried to contact support but no response from their side. Any help in this regard?
My sent emails going into spam/junk
Hi, Emails sent from my zoho account are frequently going into receivers spam/junk and my LinkedIn account won’t allow me to use my zoho email as it says emails aren’t getting through. I recently received the following email from zoho: You are receiving the alert, as the domain skillfluence.co.uk added in Zoho for email hosting, has some of the records not pointing to Zoho, even though the domain is still hosted with Zoho. As an implication, the users may intermittently face issues when sending/
zohoo email not working
Please note that we are unable to receive and send email from our zohoo account since yesterday. Below are the email ids which are facing problems rishi@tritechuae.com moonis@tritechuae.com muneer@tritechuae.com Urooj@tritechuae.com zia@tritechuae.com thanzudin@tritechuae.com zaheer@tritechuae.com thamseer@tritechuae.com ikrar@tritechuae.com reenashetty@tritechuae.com We request you to kindly resolve this issue ASAP as our work is getting effected due to this .
Customers Cannot Access Files
Hi there, When setting up a customer, I provide them access to WorkDrive via an password-protected external link to access certain documents related to their project, and this has been successful since having started using WorkDrive. Yesterday, however, I had several customer tell me that when they attempt to access their information, they got a blank screen. When I test the link myself on different browsers, I'm taken to a page for me to enter the password to get into the folder, so no issues,
can't check email from outlook
Dear support, Could you please check my client email "oriental4@orientalvoyages.com status?" Here is her situation. First, this mailbox is used over the size (up to 110%). Then, I let her delete unused mail until its size down to 80%. In control panel, Mail Administration -> Mail accounts -> oriental4 -> Mailbox action, it changed to green color after ever be red color during the oversize of mailbox. Anyways, It still work work for using MS Outlook to send and receive emails. Its error message show
Not receiving some emails from a particular email address
I am not receiving emails from a particular email account. The problem is that I receive some of the mails sent from that account (roughly every third email) but other mails never reach my inbox (or junk folder or any other folder for that matter). Please let me know where and how to intimate you about that particular sender's email id (privately). Best regards, Pankaj
Tasks list does no print
Hi, since a few days i am unable to print the assigned tasks list. The pdf file of print outcome is attached. Kindly resolve the issue asap. Thanks
I can't enable incoming mail to my users
Hi, my users can't receive mail, I receive an error message saying I'm not permitted to enable incoming mail in Mailbox Action section. My users are: admin@sedhum.com administracion@sedhum.com educacion@sedhum.com colegiados@sedhum.com propersona@sedhum.com hojadevida@sedhum.com facturacion@sedhum.com saludmental@sedhum.com doctorflorez@sedhum.com cross511@sedhum.com Can you help me? Thanks a lot!
Emails being rejected and ending up in spam!
We have been users of ZOHO email for the last 3 years but for the past 2 weeks for some reason our emails are not being delivered to our clients with whom we previously never had any issues. We can receive their emails but they do not receive our email. We thought this was an isolated incident but this has happened with several of our clients in the past 2 weeks to the point its started affecting our business. We have 9 email accounts on Zoho and all of them have the same issue!
Back Up CRM
Hi Yesterday and Today Back Ups were requested today by me yesterday by Yogesh.M one of your regional Sales Directors at Zoholics UK. These have not been received by email. They are not in Junk Mail. I need to sort something out this weekend on the data and re-import it before we start work on Monday Thanks Neal
unable to send emails
i receive mails but cannot send. kindly troubleshoot please
palavra chave
Boa tarde Esqueci a palavra chave do gerencia@tsuyu.com.br (que não acesso há algum tempo) e não tenho mais o numero do celular cadastrado. Poderiam me enviar, por favor, uma nova palavra chave desse e-mail (gerencia@tsuyu.com.br) para contato@tsuyu.com.br? Ou para michelemidori@yahoo.com.br Obrigada
Client Portal
Under client portal we can see Estimate and Invoices. However, is there any way by which we can provide access to sales order to our Clients.
Uh oh We couldn't attach that video. Please try again
Hello, I have been trying all day to do a simple video upload. First I tried on my phone, and after that didn't work - I Googled the issue and realized that there is no support for uploading videos from mobile devices. So I tried to upload from my desktop via the desktop client. It looks as though the file is being uploaded, but every time the counter gets to 100%, I get the error: Uh oh. We couldn't attach that video. Please try again. I've tried using both Chrome and Mozilla - same result.
Can't add multiple @zoho.com aliases
I don't want to link my domain with Zoho, but want to have a few @zoho.com mailing opportunities. What can I do?
ACCOUNT NEEDS TO BE REACTIVATED
The account ngan@emet-i.com was deactivated because it went over the 5GB limit. The user has now reduced their mailbox down to 2GB but the account is still inactive. As the administrator, I can't see a way to re-activate that account. Do I need to write to you to request this? That seems like a waste of everyone's time. Anyway, please do it for us.
Gmail not receiving emails from my Zoho mail.
Hi, emails sent from my Zoho mail are not recieved by any gmail accounts recently. Please assist asap. Thank you.
Uploading images in survey
Hi, I've an option for respondants to upload an image in a survey. However when i click to download the image, it fails. Any idea why this might be? You can see in the attached image, that it doesn't display and that the file download fails. Thanks Jane
Can't Add New Email Users
Hi, Am new to zoho and I am trying to create new email users but I keep getting the error: "You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance". Please what am I doing wrong?
Receiving 404 Error after publishing website
I had restricted access to various pages on my website (www.ecam.io) and received a 404 error message on those pages. Now after switching the settings to public again, I am receiving the 404 error on the homepage. Can someone help me with this? Thank you.
Exporting Large Presentations As PDF
Hi, I have a 112 slide presentation that was created in Zoho Show and when I try to export it as a PDF the system just hangs... I see waiting for zoho show in the bottom browser bar and nothing happens. I can print as a PDF and this take a while but gives me the PDF in the end. Is there a limit to exporting presentations as a PDF? Rgds Jon
Javascript can't handle Zoho Field ID from REST API
Zoho REST API returns an ID field for each record. Unfortunately Javascript (confirmed with Chrome 69.0.3497.81) can't accurately handle the field, I presume because it's too large to fit into a Javascript 'int'? Reproduced here: https://jsfiddle.net/cx8z9dhv/ Any suggestions?
Two factor Authentication
Hi I have lost my cell phone also i dont have two factor authentication code how can i disable two factor authentication can this be done by some expert email id is "services@macksofy.com
Why am I not receiving the password reset email from Instagram?
Emails from Instagram are not delivered. I checked spam folder and newsletter folder. No e-mail.I waited for 1 week and sent it over again. Instagrams are coming out of the email. Instagram gmail account e mail forwarding. zohomail problem.
Notebook Quick Notes Color Picker Crash
Hi, I am using Zoho Notebook on Mac OS X 10.13.6 The "QuickNotes" Menu Bar application crashes immediately whenever I click the paint bucket and choose a new color. It crashes if I choose a preset color, or if I open the picker and click a color. To be specific, the Menu Bar application ONLY crashes. The Notebook primary application remains open and running correctly. I can then go into the application preferences, go to Quick Note settings, and click View my screen capture video of the crash (20
Zoho Sheets 503 Error
Zoho sheets have been unavailable since this morning. I can't open any sheet but docs and presentations are working. Any ideas? Thanks.
Issue with a Sheet after yesterday Connectivity Issue
Hello there guys, As of today we're not being able to manipulate an specific Sheet with Pivot Tables (and filters on it) I've attached a .mp4 showing the problem itself Briefly the problem is that when we try to change the filter itself it's not doing anything or randomly showing an Error Message that implies that we cannot modify a Part of a Pivot Table. Please let us know how to fix this as remaking this whole Sheet is not viable for us currently. Thanks in advance for your support Kind Regards
user always receive undelivery mail reurned to sender when send email
Hi zoho mail , please support me this problem : -----Original Message----- From: mailer-daemon@mail.zoho.com [mailto:mailer-daemon@mail.zoho.com] Sent: Friday, September 14, 2018 1:40 PM To: general.account@carnivalvn.com Subject: Undelivered Mail Returned to Sender This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. Undelivered Mail Returned to Sender[hr@carnivalvn.com] Received:from PCKT1 (14.161.16.36
Undelivered Mail Returned to Sender Error
Hello, I'm receiving Undelivered Mail Returned to Sender error when testing out my wordpress form. The errors goes something like this: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. Undelivered Mail Returned to Sender[{eli@seoscribbler.com] Together with the form data.
Gmail shows zoho mails are couldn't verify domain
Dear team, I have done the domain verification successfully but when i send mail on gmail then gmail shows mail with notification as couldn't to verify domain, please let me know how to resole it, Mail in gmail :-
"Sorry" Message for Instagram Posts
About half the time I schedule FB and IG posts, they work in unison. The other half is where I get the message in my email, "Sorry, we couldn't publish on Instagram." Then it says that it did publish on Facebook. Why does this error happen for IG when there isn't a disconnect happening with the account? It's as if IG doesn't like Zoho or something. It's frustrating to schedule posts and then get denied. Could it be the size of the graphic? What are the dimensions and MB max? I always post a graphic
"Related" tab in app
Dear community We are freshly using the Zoho CRM app, and are encountering an issue: In the app, several times over the last couple of days the "Related" tab in our Leads module comes up blank, showing no info nor having the possibility to add any events or tasks. The "Details" tab is showing all proper info however. The only solution so far was to reinstall the app all together. Is this a known bug? Are we doing something wrong? It happened on several devices, both on Android and iOS. Thank
Emails not getting delivered to Zoho Mail! :(
Can something be done about this? Does it have to do something with the fact that there was a zip file attachment? This was what my friend (on Gmail) got back: Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 554 554 5.2.3 MailPolicy violation Error delivering to mailboxes (state
Quantity of inactive items making Zoho books / Inventory unusable
Please, please give us a check box on the items page to show only "active" items when checked. I know we can choose "active" from the drop down filter but the moment we search for an item it reverts to "all items" & it's really becoming a nightmare due
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