API Returns Invalid Ticket
Hi there I am developing a site with php and want to be able to send emails with the Zoho Mail API. But whenever I make the CURL Request to "https://mail.zoho.com/api/accounts/123345344/messages" I get this answer back: "{"data":{"errorCode":"INVALID_TICKET","moreInfo":"Invalid ticket"},"status":{"code":400,"description":"Invalid Input"}}" I have curl_setopt($ch, CURLOPT_HTTPHEADER, array( 'authtoken'=>'myauthtoken' ) ); in the header. Is this wrong? Thanks in advance
View folder zoho docs desktop
We are in the Zoho Workplace version and have used Zoho Docs. When creating a folder and sharing for a group of users, users are not able to view through Zoho Docs Desktop Synchronizer. Only in Zoho Docs Web
False MX notification and 135.84.80.240 in DNSBL [Resolved]
Hello, I have receiving email every day about wrong MX for domain fh-audit.in.ua but them fine: The current MX records with the priority are: Priority MX Records IP Address 20 mx2.zoho.eu. 87.252.213.32 10 mx.zoho.eu. 185.20.209.32 50 mx3.zoho.eu. 31.186.226.32 The valid MX records to receive emails in Zoho Mail are: Priority MX Records 10 mx.zoho.eu 20 mx2.zoho.eu 50 mx3.zoho.eu On next day I write letter to support but I cant receive letter on my own hosted mail server because I see in logs that host
No more ticket created from mailsin Zoho Desk
Hi, I am currently encoutnering a weird problem, when I transfer a mail to Zoho Desk from my professional email address, ticket are not created anymore! If I do it from another email address (Gmail), it works. The weirdest thing is thatht I've got some "jumps" between the number of my tickets. The last one I've managed to created normally with my professionnal address was number 252 and the last one I've managed to create (with gmail address) was number 261. In between, no ticket shows up! (I guess
line break missing in clean view
Hi, I find the line breaks are missing when I clip a page in the clean view or drag the selected paragraphs to the note field. https://stackoverflow.com/questions/51958993/multiple-filter-in-columns-and-rows-in-python-pandas
Image+Text Option doesnt shortents Text window
There are no option to shorten the width of text window in Image+Text option. The smallest option available is of 30:70 ration, which doesnt work out for Company Logo and Company name scenario.
Operation not permitted when trying to Verify domain
I've had problems with verifying my domain with Zoho but then I get this error message. "Operation not permitted" I contacted support a few days ago no replies yet, it would be appreciated if I got this sorted out. Because my project get so delayed because of this.
MX and SPF records not updating in email admin Cpanel
My domain is www.reanin.com I have updated my MX records to point towards zoho 48 hours back, but my email admin control panel still shows a message that the MX entries are incorrect and hence I am not receiving any messages. Same is the case with my SPF verification and custom login url link. Please see the screenshot of my MX and SPF records. My domain is hosted through Domainindia.org Hope you resolve the problem soon. Regards, Sairam Maduri
Multi Currency | USD Problem
Hi, My problem arises from entering AR$ as the main currency. When I want to put USD as a secondary currency, but I can not set values lower than 1. The Argentine peso is worth 0.039 USD or seen in another way, 1 USD = 25.40 AR$. How can I make this value reflected in the system? Sincerely,
I have a question
The list type parameter in the ZoHo function can only read 200 data at a time. But in some business logic, it is necessary to compare all the data in the function with the newly created data, such as the age (because the age after the filling in CRM is fixed), but the age of the user is increasing every year, and the annual increase of 1 years, but the list can not implementa. So, I want to ask if there is any way to solve such logic. (Above from Google translation, my English is not good)
mail.zoho.com connection fails frequently.
These days too many times zoho mail website connection fails. sometimes it keeps down for over 10 minutes. with this error : ERR_SSL_VERSION_INTERFERENCE I'm using zoho mail in Germany.
Erro DNS
Good Morning. Please check your system as we are having trouble sending emails to these recipients. @infonet.com.br @viaverdetransportes.com.br @pltubos.com.br @primotecnica.com.br @csorveteiro.com.br This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Thu, 23 Aug 2018 14:28:19 -0700 from cesar@plasfort.com.br [cesar@plasfort.com.br] ----- The following addresses had fatal errors
Email Issues
I am having problems sending my zoho emails. Recently there a couple of email addresses that do not receive my emails and there is no reason or notifications why they have not been sent. Also on some occasions when sending emails to other email addresses that i send to frequently the email will be delayed and the following message is received ----- The following addresses had fatal errors ----- [Status: Error, Address: <mervyn@first4fruit.co.uk>, ResponseCode 451, 4.7.500 Server busy. Please
Time zone support in calendar
Doing business in different zones, it is a bit frustrating not being able to specify a time zone when creating a new event.
Your host is blacklisted by dnsbl.sorbs.net
Hey guys, some of my emails have not been delivered lately. For example: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. account@atera.bg INVALID_ADDRESS, ERROR_CODE :591, ERROR_CODE :account@atera.bg your host [135.84.80.216] is blacklisted by dnsbl.sorbs.net. Currently Sending Spam See: http://www.sorbs.net/lookup.shtml?135.84.80.216. Send your questions to blacklist-admin@mx01.cmailpro.net
Mail sending blocked: Client host blocked using dnsbl.sorbs.net;
Hello, I got this message for every mail I try to send: INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 Service unavailable; Client host [74.201.84.163] blocked using dnsbl.sorbs.net; Currently Sending Spam See: http://www.sorbs.net/lookup.shtml?74.201.84.163 Please help. Thank you,
Not able to recive mails
I have business email id , i can send emails but not able to receive emails please help.
Undelivered Mail Returned to Sender
Olá! Estou com problema no envio de e-mail. A seguir, a mensagem de retorno: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. contasapagar@grupocamarotti.com.br INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Currently Sending Spam See: http://www.sorbs.net/lookup.shtml?135.84.80.216 (#5.7.1) contasapagar2@grupocamarotti.com.br INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Currently
ZOHO TAKES FOREVER TO HELP!!!
We have been having sandbox issues for days, we have also had multiple issues in the past and ZOHO never gets back to us. They also say there "technical team is working on it" "its in the que" "its a trouble shooting ticket" Its becoming ridiculous that we aren't getting any help considering we are paying so much money to use there service. I wish someone would help us.
"User already present in another CRM account"
Hi - I've tried to add my final user through the zoho admin panel, but am getting a "User is already present in another CRM account" error. While I originally set up my users through the CRM, and not through the admin panel, all of the users were deleted through the CRM. This is the only user who triggered the error when added through the admin panel. Can we clear the email truy (at) autometrix (dot) com?
Multiple Primary Emails for One Contact
I have a situation where I run a youth team and I have parents entered as contacts, Id like to have the option to make 2+ emails primary on one contact so when I send out group emails it sends to all emails within the one contact and not just the one marked primary. DOes that make sense?
Mailbox limit exceeded
Hello after exceeding my mailbox limit I’ve deleted nearly everything in my mailbox but I’m still being told I’m using 90% - 4.5mb i can’t find anymore hidden mail. I’ve deleted sent items and deleted the deleted items. I’m at a loss as to how I can further reduce the size of the mailbox.
Built-In Function Prefix
Good day, I am facing the strange behavior of Zoho. I do have two almost similar scripts that run on different forms, but on the same subforms. At first both script were working fine, but later it just stopped and was giving errors. I opened the script and see that strange prefix(APPNAME) for built-in functions such as isBlank and isNull. I guess it started treating them as custom functions, but still couldn't find the bug. And every time I rewrite and save the script, functions get prefixes.
email blocked Unable to send message;Reason:554 5.1.8 Email Outgoing
Blocked. Learn more.
Hi, i can send email. Everytime i try is noted "Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Learn more." help !! I need work !
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
Hello. Please unlock my account
Need A Domain Unblocked
I need the domain skittsocialist.tk unblocked for usage of an emailing system for my website please. If you could do this I would be grateful.
Unable to send or receive messages; (Reason:554 5.1.8 Email Outgoing Blocked.)
Hi Support, I am unable to send or receive emails on my Zoho mail (support@montessoritraining.in). My Inbox was full and hence it was blocked. I have cleared the emails now and its at 45% usage now. However, my outgoing and incoming emails are still blocked. Please suggest a fix. Regards, Suneel
Can't add users to projects
I have done it hundreds of time but it suddenly stopped working. Adding a user to a project. Normally click users then 'add users' and start typing the person's name in the contextual dialogue box. It fills in the name for me. But now it's doesn't recognize any users. I have tried on existing projects and the same problem exists. Zoho Projects is as good as dead. I need this fixed ASAP. thanks
Desk enterprise to free
I wanted to sign up for the free edition of help desk, but I'm on a trial of enterprise. How can I down grade it to free so I can test the basic features?
Blocked Account Reason:554 5.1.8
Hi, it seems like my account was blocked.. can u unblock my account? thx
EMAILS - SPAM FOLDER
Hello there, WE are facing very big problem regarding our email. Our clients are sending inquiries through our website: http://yourvietnamtravel.com. However, the requests were going directly to Spam Folder. Oh god.. we did not know until last week when we was opening spam folder and see ALL requests from there. Could you please help us to fix it AS SOON AS POSSIBLE. Thank you, Lily
Bounced Emails Are Not Being Flagged & Auto Opt-Out
I wonder if anyone else is having this problem. It is destroying my marketing business because I don't want to send emails out when it will not automatically keep my lists "clean" by flagging a bounced email and automatically opting them out like it is supposed to. I haven't sent marketing emails to customers/prospects for 1.5 weeks now because of this. Is anyone else having the same problem? They are saying that it is "taking time" to basically recognize these bounces but that is not true! I
Email record not showing in customer record
Hi, I have a rule which triggers an email. I can see in the timeline that it was sent but it's not showing in the Emails section. See attached screenshots. This was working fine but recently doesn't seem to be. Any suggestions on why? Thanks Regards, Jane
Error occurred while processing transaction at the gateway
Hi, I've just tried to collect my first payment on ZOHO subscriptions, and I've received the error, "Error occurred while processing transaction at the gateway" Please let me know what I need to change. I've been using WePay for my payment gateway
I can not send emails with my mail, another one appears
Good afternoon, When I send a new mail, my corporate email does not appear but another one appears, you can help me with this. Thank you. Shipping attached image
Invalid data provided error when exporting customer payments through API
SInce the last few days some of our customer payments are failing with "Invalid Data provided" which I havent seen before. Some of these payments go through on retry but some havent. I am supplying all the mandatory fields and that has been verified by
Confirmation password is wrong
When trying to delete a group I need to enter my password. It does not work, I receive the error message "Confirmation password is wrong". I have logged out, logged in again with the SAME password, it works. I entered the password into Notepad first, copied it, it works for login, not for confirmation. I changed my account password, logged in with it, it works. If I use it as confirmation password, it does not work. Am I doing something wrong? Thanks!
Can't receive emails, but can send
Hi, I have configured email last week, but still not able to receive emails. domain: www.maihoum.com host: wix Thank you in advance for help!
URGENT Field Dependencies not Working since Yesterday
Hello fellow Desk Support, Since today we're dealing with some serious issues at our side related to the "Field Dependencies" setting since they seem to be working improperly without further notice (it was working as intended until yesterday afternoon) We double checked our Permissions/Roles/Profiles and Field Level security and everything is correct (as it was before), nevertheless it's not working at all since we're not being able to select certain options from the fields according to the current
CNAME / TXT Method Validations Failed
Hi, I just purchased the Zoho solution for email and I'd like to setup everything for my Shopify store. Unfortunately I encounter some troubles with the domain verification. I tried both CNAME Method and the TXT Method but neither work. I always get the same type of popup ( https://gyazo.com/06d4aac833085f0c6728576a681c7001) though the information look correct on the Shopify admin panel. Help would be much appreciated. Thanks for the support. Thomas
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