Books generiert keine valide XRechnung
Hallo zusammen, ich möchte hier ein Problem ansprechen, das mir aktuell bei der Nutzung von Books erhebliche Schwierigkeiten bereitet, und hoffe auf Austausch oder Lösungsansätze von anderen Nutzern. Bei der Erstellung von XRechnungen mit Books treten
Getting Internal Server Error message when filing for MTD
I am trying to file for the MTD submission, and after I filled in all the information and click (Fetch Obligation) this message "Internal Server Error [500]" pops up. I have been trying for awhile and its still the same. What shall I do as today is deadline
Downloadable ZA_Connect.exe session launcher Certificate Mismatch
This started yesterday after the Quick Support application stopped working. Users downloading the support session ZA_Connect.exe, once it runs an error pops up that states “A required security certificate is missing on this computer. Would you like to
"Track Inventory for this item" is forced checked by default for goods items (eTims issue?)
Hello, Since connecting our Zoho books to eTims (Kenya) the "Track Inventory for this item" is forced checked by default (eTims issue?) in the Item creation page for any type of goods. So when purchasing anything that the company does not intend to sale,
QuickSupport is rejecting a valid Connect.exe signature
We isolated the issue to the installed **Zoho QuickSupport** application. On a fresh Windows 11 personal PC, using a separate personal Zoho Assist account, QuickSupport installs and launches normally. QuickSupport verifies its own signature successfully.
TimeBro/Memtime Time Tracking Import Errors
Our staff use Memtime (formerly TimeBro) to track working time, and we have the Zoho Projects integration installed, so that the entries are mapped to Projects/Tasks/Issues automatically. Today, we've started getting the following error when attempting
Any update on much requested feature, to delete attachments without deleting the e-mail body?
People have been requesting the ability to delete e-mail attachments without deleting the e-mail for more than ten years now. The latest I see is marked "Working On It" and a year ago it was supposedly being added, see here: https://help.zoho.com/portal/en/community/topic/is-there-a-way-to-delete-mail-attachments-without-deleting-the-text
Kit Items Breaking Automations - "Provide mapped components for all kit items"
This has been brought up in other threads, but I believe this issue warrants its own topic. Whenever a sales document (Estimate, Sales Order, Invoice) is created or manipulated programmatically, trying to include a Kit as an Item throws this error: "Provide
New UI - Color Preference Not Saving Permanently
Small, not very urgent problem I'd like to share regarding the new UI theme color. I've changed my theme preference to the default blue color around 20 times by now. It always reverts to a green color theme. I've followed the instructions of changing
Zoho Visual Editor Not Opening
Hello There I am trying to build a website using zoho and I can't open the visual editor. It keep saying Loading... Do you know why it is happening. Thanks in Advance Regards Rajat
reset password
Hi I need to reset my password and need help
DKIM cannot be enabled for the domain as no verified default selector present
Can't get the DKIM working. May you please check my account (nksy.us) to see what's wrong?
not able to access Zoho from home WIFI
for some reasone i am not able to access Zoho on my laptop or my iphone while i am connected to my home Wifi, i am able to access these sites both on laptop as well as Iphone and associated apps on any other Wifi as well as when I am on my 4G connection
´´Send Email Reply´´ action does not work when the message body contains placeholders.
Hi Community, I am working on a workflow where the Customer contact is notified via email when their ticket status goes On Hold. To do that, I chose the Send Email Reply action, and the minute I add a placeholder, the workflow does not work and the ticket´s
Unable to view existing or create new WhatsApp IM templates on Zoho Desk
Hi there, Is there a issue with WhatsApp templates in Zoho Desk currently [17 Aug 2026]? I am unable to view existing or create new WhatsApp IM templates. It's saying "Oops, something went wrong. Please try again later."
Zoho mail app throwing network error
Zoho mail app is throwing network error and I do not know how to fix the issue.
One business in one account but split in two organisations across two Zoho products
I want to move my emails from Microsoft 365 to Zoho mail and so decided to test it by creating a couple of free email accounts. However, I ran into issues when I tried to add an email address (hosted on 3rd party server) into my Zoho Mail account. Zoho
Question and responses disapear
I have a form where several people have had issues where the questions, responses or submission simply disappear when trying to complete the form. It seems to be random with no pattern of question, browser or OS. Hopefully there is a fix in the platform
Unable to send message;Reason:553 Relaying disallowed. Invalid Domain
Hi, Now when I try to reply to an email, I see the Unable to send message;Reason:553 Relaying disallowed. Invalid Domain voicemessagedownloader.com error. I tested sending an email when I set it up in the past and it worked. I have checked the Zoho Organization
Analytics Dashboard User Filters Default Value
User Filters on Dashboard do not allow Unknown to be set as a default filter value. I have to include NULL values in my dashboard among other values but I can't include NULL/Unknown by default in Dashboard User Filters.
Paid Mail Lite: "Action Restricted" when adding an external forward or enabling IMAP — no restrictions configured
Organization on a paid Mail Lite plan (EU DC), domain verified, SPF, DKIM and DMARC all configured and passing. Single user, 1/1 licenses used. Two actions fail with "Action Restricted. Please contact your administrator.": 1. Mailbox Settings -> Forwards
Detailed General Ledger - Display Transaction Description in Reports
Hi Zoho Team, I'm currently using Zoho Books and have a question regarding the Detailed General Ledger report. When we enter a description or narration in transactions (Bills, Journal Entries, Expenses, etc.), the report does not display this description.
Zoho Flow - Zoho Desk trigger "Ticket created or updated" overrides Department
Just in case anyone else has this issue. We had a Zoho Flow with the Zoho Desk trigger "Ticket created or updated". In the trigger I had selected a Department (Sales). What happens is that the Department ID (Sales) is submitted as part of the request
Cannot unblock account
Hi, I have recently been travelling for work and now my mail account has been locked due to suspicious activity (I guess login attempts from different countries) however when I go into my admin panel it won’t let me unblock and asks me to contact support.
Displayed sample tracking for multi branch setup.
We have multiple branches and one of the biggest challenges for us to be able to track if a particular item is in display or not. I am shooting in the dark but I am wondering if there is a solution for the following : Each product used for display is
Calendar events have disappeared
Logging in this afternoon 18.00 CET to check my events calendar I note all the recorded events have been erased.
Data Export is forcing Creation/Modified date just like reports
The data export now forces you to select a created or modified date. There is not an All-Time option. This severely cripples the whole function of data export for audit purposes. If the data export (or reports for that matter), requires a date, there
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Hello, I am the Super Administrator of the Zoho Mail organization for carrytrail.com. The domain has already been verified, but when I try to create the user. I receive the following error: “This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com
Error in Batch Details Stock Reportt
I am a new user of zoho inventory. When extracting batch details stock report as of dec 2025, the report takes into account transactions that happen this year. Thus causing discrepancies when comparing with Stock Report. Is this a global error? Can zoho
SPAM (and some other) folders missing on three of my Zoho Mail accounts
I have four email accounts with Zoho Mail. Three days ago, the Spam folder on three of these accounts vanished. It is gone on the Windows and Linux desktops as well as the web-based and Android versions, and I have tried it on multiple machines. The only
Nothing triggers a Journey
I have been on the phone with Zoho support and they claim their development team needs to investigate more. However, I've found this is a pretty standard answer after a call takes any amount of time. After that, it's days and even weeks before it actually
API actions/approvals endpoint returns UNAPPROVABLE despite user having full permissions and being the assigned approver
Hi Team, We are trying to programmatically approve a record via the CRM API but consistently receive an UNAPPROVABLE error, even though the same user can approve the record without issue from the UI. Endpoint called: POST https://www.zohoapis.com/crm/v6/{module}/{record_id}/actions/approvals
I am not able to check in and checkout in zoho people even location access allowed
This issue i am facing in mackbook air m1, I allowed location in chrome browser and i also tried in safari but getting similar issue. Please have a look ASAP.
Approval Process not retriggering after rejection when stage is manually changed back
We have an Approval Process on the Opportunities module that triggers when Stage is changed to Negotiation (Execute on: Edit Only). On rejection, a field update action reverts Stage back to Proposal. The issue: after rejection, AE can manually changes
Dark Mode - Font Colors Don't Work
When editing a document in Dark Mode and selecting font colors, they don't show up on screen. Viewing/editing the same document in Light Mode shows them just fine.
ZML Error/Bug
Hi, I would like to request for your help regarding this kind of behavior. Requested_Start_Time & End_Time - date-time fields https://......#Page:PH_Calendar_Page?reqDate=08-04-2026 https://......#Page:PH_Calendar_Page?reqDate=07-31-2026 https://....#Page:PH_Calendar_Page?reqDate=08-03-2026
Zoho Mail: Search not working.
Zoho Mail: Mail Search not working. Simply not working. - Totally inconsistent. For example it finds mails with the word "plan" but not the word "paint" -- even when some emails have the both words in them. - When searching for a name in an email, it seems to pull up my contacts list -- don't really want this -- but when I choose a name, then it does not find emails with that name in them, neither in the address nor in the body of the email. Did work. Does not work now. Todd
Zoho - shopify sales order - invoicing
we have integrated zoho with shopify. so now , when an order comes through shopify-it raises a sales order in zoho. And at this time- the inventory goes down in shopify, according to the sale. Then we manually convert the sales order to an invoice, and
How do I cancel a batch in PW?
To cancel a Physics Wallah (PW) 09150788737..online batch, you cannot get a direct refund since online courses are generally non-refundable, but you can request
Leave request problem on mobile phones
Hello, When any employee attempts to submit a leave request on an Android or iOS phone, the error shown in the attachment appears. How can we solve this problem?
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