Messed up account setup, need to create alternative email address or reset password
Over a year ago I created an email account for i r i d e s i u m . c o m, but never used it. Now I am trying to put it to use but find that I have no associated email, and also that I do not remember the password. Can you help me with one or the other? If you need ownership verification, look at the TXT records for i r i d e s i u m . c o m, I left you a little note there ;)
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Learn more.
Dear Zoho Team, Could you please unblock my email id trading@aetc-group.com, its very urgent. Awaiting your action. Thanks.
Zoho Survey. Survey Termination is not working.
I have set the parameters for Survey Termination, survey is published but according to responses the termination is not working. The survey keeps asking the rest of the questions even when a condition for termination is true.
Export Button Disappears After Customizing Report
I've been using the reporting module of Zoho Desk to track the number of open and closed tickets our support team gets each week. When I go to add a column for criteria that isn't there by default, I lose the 'Export' button that would allow me to save as an Excel Spreadsheet or CSV file. I copy/paste the information over to a spreadsheet, but it would be good if I could just export the customized report. Is this a known bug?
Status set as Closed after I send an email
Hi, Since last week, everytime I reply to a customer via email in a ticket from Zoho Desk, the status of this ticket is automatically changed to Closed. It is not helpful or desired as the ticket is not always to be closed, I can be asking for more details or still working on the ticket and sending customer an update. Could you, please, help me to identify what is causing it and how to stop it ? Thanks, Vanessa vanessa@innovative-edge.com
Access Denied
i have set some ip restriction for my id billing@secureursystem.com. but some how my isp has changed my ip address and i am not able to login to my account so that i can add remove the ip restriction for my account. i dont need the ip restriction any more. please help me out.
can not create my emails with my domain because I am affiliated with a number that ends in 9 ****** 04
lords of zoho, I can not create my emails with my domain limaclases.com because I am affiliated with a number that ends in 9 ****** 04 that number and domain are mine but ask me to verify number and there is no way To do this, the number is attached to my account but I can not join the domain with my account and I urge to create my emails, please ditch that number to do the process again, thank you.
Status OK (Verified, MX..), but i can´t recive any mail
Good day, I write to you if you can help me with the configuration of the mail. At first it seems to be all correctly configured but it does not allow me to receive mails. What will be the problem? Thanks!
I need urgent help
I use zoho mail, and by the 25th I send ok mail and after the 25th no longer send mail with link. I'll take pictures to get you better. this is good mail: this is bad mail: someone can help me ... please answer me. I need urgent solving if I do not have to look for other software. thank you
No Sent Mail Confiration ..... urget pease...i have this problem 4 days
Hi I have a billboard in which my clients register, so I can use zoho to send them a mail with a confirmation link. until 25/09/2017 went perfectly and sent mail with the verification link. example of mail ok: „ Hello, To c1omplete your registration please visit the following link: http://server.tvreshare.com/index.php?action=verify&user_id=1166&key=74RS6ELX1I Thank you! tvreshare.com „ and now no longer sends this mail, sends an email saying that” the line does not work” and if my clients do
the line does not work HELP
help me look in attas... I have this problem for 3 days ,,, the urgent help please. when sending a verification mail says the line does not work my mail is admin@tvreshare.com
no puedo usar mi dominio limaclases.com
señores de zoho, no puedo crear mis correos con mi dominio limaclases.com porque me sale que esta afiliado a un numero que termina en 9******04 ese numero y dominio son mios pero me pide verificar numero y no haya como hacerlo, el numero esta unido a mi cuenta pero no puedo unir el dominio con mi cuenta y me urge crear mis correos, por favor desafilien ese numero para hacer el proceso de nuevo, gracias.
NO PODEMOS CREAR CUENTA PARA fyr24.com
Buenos dias, el dia de hoy ibamos a crear la cuenta zoho para el dominio fyr24.com, pero no se puede porque dice que un correo lo tiene pero no sabemos que correo es y no se muestra ni nada asi que nos es imposible, que forma tenemos para tener nuestro correo con zoho, o como podemos saber a que correo se refieren gracias.
I can't find requested domain name after paying standard plan.
Hi I can't find my newly requested domain name after registration and payment for the Standard plan. What may be the problem?
Unable to receive emails
Hi, I've been following this article (https://www.zoho.eu/mail/help/adminconsole/cpanel.html#mx) on how to configure email in cPanel. I've updated the MX records (check mxtoolbox), but I don't receive any email. the email is: jose@pilemetrics.com thanks!
Something is Not Working
I have noticed today when working in Zoho Mail that a few things that had been working are not working anymore. I have listed those below with screenshots. 1. When trying to edit or review an email that had been scheduled to send at a certain time, this is something that we are now unable to do. When you go into the "outbox" and double click on the message you are trying to edit nothing happens. 2. When you try to send out an email you used to be able to just type the name of the co-worker you were
Not receiving push notifications on Android Zoho Desk app
Hello, I am not receiving push notifications on my Android Zoho Desk app. I get the email about new tickets, but I used to receive push notifications on my phone too. This just started happening this week. Any help would be greatly appreciated. Drew
Email delays
We've been getting a significant delay in receiving email since the end of last week. Can someone let me know what's going on?
Zoho authentication with Shopify
Hello We started using the the Zoho campaigns facility on the free plan. We went through the process of associating our account with Shopify. However when we did this we received a popup window saying that it was successfully associated, and if window does not close in 10 secs, we should close it and reload Zoho compaigns. Well the window did not close, we reloaded the Zoho campaigns page. We just cant seem to get it authorised all though the Zoho campaign app is visible in our Shopify app section
EXTREMELY URGENT - searchRecords Not Working For Potentials
Hi Support Staff I have relentlessly searched forums for the answer to my problem, with no luck. The following works fine: https://crm.zoho.com/crm/private/xml/Contacts/searchRecords?authtoken={$token}&scope=crmapi&criteria=(Phone:Test) The following returns error 4832: https://crm.zoho.com/crm/private/xml/Potentials/searchRecords?authtoken{$token}&newFormat=1&scope=crmapi&criteria=(Potential Name:Test) I have tested these two calls from within PHP and from browser. Only difference is the module
Can't sign up
See attached image. It will not let me create an account and only gives me "error occured"
Can't sign in iOS
I can't sign in anymore in the app Zoho Social with my iPhone. When I press the button 'Sign in', nothing happens. If have iOS 10.3.3. I reinstalled the app, but that doesn't help.
Urgent Inbox Bloqueada
Dear Sir, Eu sou o Professor Gunja, por favor ajude-me a desbloquear o meu inbox, por questões de espaço ja ativei o encaminhamento das mensagens a uma outra conta minha por favor Carissimo estou muito necessitado em receber algumas teses que me foram enviadas para revisão. Atenciosamente.
New emails getting blacklisted.
Dear All, I started my emails recently with Zoho Mail (Super Admin- director@samcoirproducts.com) and immediately found a problem of my emails not being received by the other end. All the corporate emails were not being sent to the other side. When being check it says that the email has been black listed. I made the email like 2 days ago and I just sent an email to my contacts saying I have changed the email but most of them haven't been delivered. Please be kind enough to attend to this as this
Zoho Desk account became CRMPlus?
Hi, We've been using the Free edition of Zoho Desk alongside our paid Zoho CRM account for a few years now. Today when I went to log into Zoho Desk I got redirected to crmplus.zoho.com with a message that our 14-day trial has ended. None of the administrators on the account are aware of signing up for a trial. I'd like to go back to using the free edition of Desk for now, if we "cancel" our trial will our old Desk data remain? Desk seems to still be creating tickets & sending us E-mail notifications
INVALID_ADDRESS, ERROR_CODE :554,
INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :This server requires you to send from an IP address specified by the SPF UNABLE TO SEND AN EMAIL EMAIL OUT AS IT BOUNCES BACK WITH THIS MESSAGE...CAN YOU PLEASE FIX.
SMTP error from remote server for TEXT command, host: mx2.zoho.com (74.201.154.201) reason: 554 5.2.3 MailPolicy violation Error delivering to mailboxes
Dear Team, i already send you a mail to support (at) zoho..... to report the problem. But maybe other people can use this problem report in future. we can't receive any incoming mails. Problem: c*****@bummelbu.de: SMTP error from remote server for TEXT command, host: mx2.zoho.com (74.201.154.201) reason: 554 5.2.3 MailPolicy violation Error delivering to mailboxes thanks in advance
Cannot Recieve Emails but can Send
I noticed that the last email I received was at 7:47 CST. I can send emails from Zoho. I sent an e-mail to my Zoho account from gmail and received the following: There was a problem delivering your email to: rob@petratech-llc.com WHAT HAPPENED? The domain name of the email address is not valid.
Inbox Bloqueada novamente
Por favor ajudem-me! Meu email havia sido desbloqueado e aí quando comecei a receber as mensagens de meus alunos depois de umas 40 mensagens voltou a bloquear-se a inbox e necessito manter contacto com eles porque lhes estou guiando através de um processo muito importante. Por favor alguem me pode explicar porquê isto está acontecendo porque não estou a entender. a mesma mensagem quando tento desbloquear. "You have reached the maximum self unblock limit within the past 24 hours." Por favor algum
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Hello, I am unable to add users and proceed further with setting up my domain with Zoho. frank@cryptoexpert.io Thanks. Frank
ZOHO EMAIL NOT WORKING
Hi team, We are not receiving emails and we cannot communicate with Zoho Support via telephone either. Could you solve this problem ASAP, please? Thanks!
emails not being received
kindly reply as i m facing the problem at your earliest
Inbox Bloqueada
Recebi de manha uma mensagem a informar que meu email havia sido bloqueado . Sou professor e utilizo o meu email para interagir com os meus alunos e neste momento estou esperando algumas respostas deles mas quando tento desbloquear o email recebo a seguinte mensagem. "You have reached the maximum self unblock limit within the past 24 hours." Por favor alguem me pode ajudar? Sou novo no Zoho Mail. se alguem puder por favor meu endereço é: gk.bharatp@zoho.com Ganjun Murali
Unusual Sending Activity Detected
My wife's account (wanda@goevolve.com) was blocked when she tried to send the same email to multiple recipients. She does this about once a quarter. What is the limit to the number of addressees on a single message? How can she easily send a single notification email to a little over 100 people once a quarter? Please help. Thank you. Scott
domain already associated with xxxxx29
Domain:wineid.com.ar Phonenumber:1155625529 Thank you very much
All Zoho CRM data has gone
I've just logged in to my Zoho CRM account and all my data has disappeared. It looks like the account has been reset as it asked me to add Company Name and Phone details. Is there a time limit on free accounts. All my customer data was in there. Can't get through to Zoho with chat, not a great service.
Unable to proceed with domain setup
Hello, I am getting the following error message: This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details. frank@cryptoexpert.io Please resolve it at the earliest. Thanks. Frank
Emails landing to spam
All Emails r landing to spam I have verified SPF & DKIM both.. And domain is not blacklisted.. We've found that lots of messages from webbeiztech.com are spam Please help
Error when sending E-Mail to my Company
When I use the Zoho mail Server to send myself a Mail (to my company E-Mail address) I get the following Error: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. (Here was my company mail address), ERROR_CODE :550, ERROR_CODE :5.7.1 Error: content rejected Received:from mail.zoho.eu by mx.zoho.eu with SMTP id 1505996168170390.4872410073341; Thu, 21 Sep 2017 14:16:08
Change mx record and got error below
Unable to connect SMTP server:remote.inovapotek.com Reason:connect timed out
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