Email Incoming / Outgoing blocked
Hi My email ID qasim@thehistory-project.org went over limit and now stands blocked. I've deleted enough emails to bring storage utilisation well within limit but it still stands blocked. This is super urgent as I've lost three days worth of important emails already. Please unblock asap! Q.
Campaigns going to SPAM
Before we start using Soho Campaigns to send out thousands of e-mails, we want to make sure they do not end up in the Junk mail folder of recipients as SPAM! Did two small tests sending mails to Office 365, Gmail and Hotmail accounts. Tried both a simple plain text e-mail and a more rich HTML+Plain text version. RESULT IN BOTH CASES = SPAM!!!! this is VERY VERY bad. Basically renders the Zoho Campaign module useless for us. We dont need all the bells and whistles but just a mail system that will
Issues with incoming email - could you give me a hand please?
Hi there, Thanks for the service. I can't get incoming email going though for pickaplace.com. Outgoing works fine but incoming mail always gets bounced with: The response was: 553 Relaying disallowed Final-Recipient: rfc822; alan@pickaplace.com Action: failed Status: 5.0.0 Remote-MTA: dns; mx.zoho.eu. (31.186.226.32, the server for the domain pickaplace.com.) Diagnostic-Code: smtp; 553 Relaying disallowed Last-Attempt-Date: Sun, 24 Sep 2017 05:48:00 -0700 (PDT) Can you help me please? Any suggstions
How to restore deleted emails
Pls help to restore my deleted emails, inbox and sent files, I deleted all emails to have more space in my zoho mail, then deleted immediately in outlook, Pls help to restore all emails asap.
Outgoing Blocked
Please unblock email id mario.antopia@iwoods.com.mx Domain: iwoods.com.mx Regards Mario Antopia
IP address apears 3 times per log in
Hi I'm just wondering. I've accessed my email and have changed my password but everytime I log in, my IP address appears 3 times in the activity history with the same date and the same time.. Any help or info would be greatly appreciated.
Mail Incoming blocked.Mail Box disabled.
I dont know the reason of my mail was disabled!
Please Release The Username Which I Deleted
Hello sir, I created a zoho account with vikashirani@zoho.com which is now inactive I deleted this account by mistake and i want the username back. Please release the username, so i can create a new account. Thank you!! Vikas K
slow to receive email
I just switched to Zoho for email hosting. So far I'm disappointed in the speed in which my emails are coming through. I've tested it using several different accounts of mine. Each time it takes several minutes to receive (3-10ish). It doesn't matter if I'm using my desktop (Outlook) or my phone (Bluemail). Do you have any suggestions? If this is normal, then I will have to look at using another email host. Thank you.
2 E-mail Accounts in my Organization don't work.
Hi, I've reported these problems by E-mail, but since switching our MX records to Zoho I may not have access to my E-mail to get the responses ;) My E-mail address: john <at> 4roadservice <dot> com has some problems: 1) From the Zoho Mail control panel, if I go to User Details > my account > Mail Accounts I get an "Operation Not Permitted" error. 2) When I send mail it's stuck in the "Email is in queue, waiting to be processed." status. 3) When I send mail from another address *to* my address here
This Operation has been restricted. Please contact support-as@zohocorp.com for further details
When adding a new domain This Operation has been restricted. Please contact support-as@zohocorp.com for further details Domain: technicalway.tk
Email outgoing is blocked
My email id orders@opsecx.com is blocked form sending emails. Please enable it. My User ID: 64175339
Error upon Verifying Email Domain
Hi, i have received an error that says" This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details". What should I do to fix this issue? Please see below for screenshot of the error
This user is not allowed to add in Zoho.
Hi, I am not able able to add users in my account after domain verification. Its giving error : This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details Attaching screenshot. Please help.
Retrieving email error POP3/IMAP
We have our main email and a few personal emails as well and using a third-party app to keep all 4 of mine easily together. Both a friend and I can connect to all emails using this app but all of a sudden none of us can receive the emails from the main Zoho account. Both our personal ones are still functioning that is thru the main account. Any ideas?
[Bug] Amount withholding amount input box missing in '+Customer Payment' view
There is no input box to specify the withheld amount here: http://prntscr.com/gmp60d Please fix this bug. Zoho Books Version: India
Contacts missing
Seems like there are a few people experiencing same problem at same time. See question thread https://help.zoho.com/portal/en/community/topic/missing-contacts-20-9-2017
Incoming mail blocked
Incoming mail for 1 of the email addresses is being blocked. Following message received by a sender. The response from the remote server was: 554 5.2.3 MailPolicy violation Error delivering to mailboxes Final-Recipient: rfc822; scsharma@trailblazer.in Action: failed Status: 5.2.3 Remote-MTA: dns; mx.zoho.com. (8.40.222.121, the server for the domain trailblazer.in.) Diagnostic-Code: smtp; 554 5.2.3 MailPolicy violation Error delivering to mailboxes Last-Attempt-Date: Thu, 21 Sep 2017 00:23:06 -0700
Marking Spam manually does not improve filtering at all
Hi Zoho, I am getting about 10 spam messages a day, despite having been marking them as Spam through the web interface for several weeks. The spam source seems to be the same, same message, no change in filtering ability at all. I already use DNS blacklisting (which works, but does not depend on what I mark as spam). Could you please train the filters so that they reject all that garbage which keeps coming? (The mail account in question is vaclav@vipassana.sk registered at zoho.eu (not zoho.com)
Can't receive, but can send emails after transferring domain to another domain provider
Hi, I transfered may domain to another domain provider (not hosting). So I had to setup my mx records again on that provider platform. I don't know if I need another ZB code, and if I do, I don't know where to get it. I can send emails, but cannot receive them, and I need them urgently... Thank you very much Carlos Correia
Editting primary email
Hi Zoho Team, I want to edit my primary email account in Zoho which I misspelled as dr.nikkki@maxwhitedental .com (i.e. triple ‘k’ in Nikki), I want to correct it to dr.nikki@maxwhitedental.com (i.e. double ‘k’ in Nikki). Please do help me in this contrast, I tried to correct the detail under info tab but it doesn’t let me do so. Regards, Nikki
Cannot receive mail from external domains
Our domain @neb.org.ua cannot receive emails from other domains for 3 hours since today. Outgoing mail working fine. Emails inside domain is also working fine. Settings where not changed. Please, look into this issue.
Blocked account
Bom Dia!
Minhas contas são bloqueadas com a seguinte mensagem: Sua conta leandro@safetycon.com.br foi bloqueada por razões de segurança. Tipo de bloco: Tipo de bloco: E-mail bloqueado. Razão: a caixa de correio está desativada. A Pesquisa de E-mails também foi desativada por qualquer conta POP ativa. Clique aqui para ler sobre nossa política de uso.
Eu preciso deles desbloqueados. Eles foram bloqueados depois de serem desativados ontem pelo painel de detalhes do usuário.
Leandro | Safetycon leandro@safetycon.com.br
Issue with Auto_Collect
Hello, I have the following issue with trying to update the auto_collect field in a subscription: code":1038,"message":"JSON is not well formed" Here is the http exchange: PUT /api/v1/subscriptions/338536000000xxxxxx HTTP/1.1 Host: subscriptions.zoho.com Authorization: Zoho-authtoken xxxxxxxxxxxxxxxxxxxxxxxxxxxxx X-com-zoho-subscriptions-organizationid: xxxxxxxxxx Content-Type: application/json;charset=UTF-8 -d'{"auto_collect":true}' HTTP/1.1 400 Bad Request Server: ZGS Date: Tue, 20 Sep 2016 22:49:50
Rebranding not working
Two problems (so far) with the rebranding feature. 1. When I try to upload a logo, I can browse my files and select an image, but when I click "Upload" either the three blinking dots blink momentarily or they blink indefinitely without result. 2. When I enter a company name and click "Save", the company name disappears and is not saved. I have an Enterprise license. I have tried this on two browsers, both on Windows 7, Chrome 34.0.1847.131 m and MS-IE 11.0.9.9600.17041.
Zoho Widget - Doesn't work when the app is published
Hi Team, We have used widget in our app. When tested on the sandbox mode. The widget worked and UI was displayed. After publishing the app and testing it on other CRM. The widget didnt not popup. Please can you assist to resolve this issue.
Copying by IMAP Failing with UID Copy Failed
I'm using IMAP with this account. With two different mail clients, Postbox 5.0.19 for Mac and Mac Mail 10.3 I'm getting the error "UID COPY failed". This happens either when deleting (copying to Trash) or copying to any folder. Seems to be working fine from the web interface.
Hi
Reason for the block : Daily Mail Size Quota Exceeds Limit [Total Mail Size=512,000]. Mail Fetch has also been disabled for any active POP accounts.
No email since 9/13 and NO response from support!!!!!!!!!
Where is my email that I have been denied access to since Wednesday?! I received only a few SPAM messages for two days (thanks for that, BTW), but NO legitimate emails and NO error messages of any kind since. By your own confirmations I have opened no fewer than FOUR problem reports and have received NOT ONE(!!!) response from Zoho! What are you doing with my account? What has become of my mail? I am paying my ISP for this service and I am getting NOTHING!!!
Fail To Receive Email
Hi, I'm receiving "553: Relaying disallowed" error when trying to send a test email to zoho mail from my yahoo account. DKIM has been set correctly and verified as instructed on the help page. Please help urgently Many Thanks
Outgoing Blocked
Please unblock email id ajit@mobikode.com Domain: mobikode.com Regards Ajit
Mail rejected by destination domain
Hello, I have a problem with forwarding emails from adress david(dot)frid(at)corax(dot)cz to my Zoho email adress david(at)frid(dot)cz. This is an error message that returns: ----- The following addresses had permanent fatal errors -----
<david@frid.cz>
(reason: 541 5.4.1 Mail rejected by destination domain)
----- Transcript of session follows -----
... while talking to mx.zoho.com.:
>>> RCPT To:<david@frid.cz>
<<< 541 5.4.1 Mail rejected by destination domain
554 5.0.0 Service unavailable
>>>
domain already associates with phone number
hi there, i was recently registered my domain (akisyah.biz) and seems like i dont get the code to verify the account maybe i entered wrong phone number when registered. i have try to forget password but the phone number i entered was not registered. please help me revert back that registration so i can proceed with new registration. TQ
Email Spoofing Concerns
Hi, Some people are getting Spam emails from our email address. However, we have not sent such emails. How can we fix it? Looks like spoofing. We have already changed our passwords. Thanks Vikash
Deleted users and their documents
Dear Zoho Docs Team, I have already mentioned that problem before (theoretically) and now i got it practically. Just imagine: * we have tens of users * they uploaded and added to workspaces HUNDREDS of documents * some of users were fired * we deleted some of them from Zoho Business because we do not want to pay for users that do not exist * all documents that were uploaded by them and used by other users are GONE What should we do? How can we restore these docs? What is the right way to use Zoho
Outgoing emails blocked
Hi, My zoho email cannot send but can receive emails since yesterday 18th September. I tried to unblock it but failed. What can I do? Can you please help fix it ASAP? Thanks, Sally
Scrolling Isn't Working Properly
Every time I start a new page in Zoho Docs, the program decides to stay at the top of the page and bring me back to it if I try to scroll anywhere else. It does this until I get frustrated and have to reload it.
Can't Create Administrator Group
Cannot create administrator group. It said "The data you have entered already exists" but no group is created.
EMAIL CAN'T RECEIVE BUT CAN TO SENDING
some email error . admin@go-talks.com (fine) hi@go-talks.com (fine) finance@go-talks.com (can sending email but can't receive email ) why only finance error .not all account . if the proble cause smtp how to fix that , please give me answer . thanks you
DOMAIN_NOT_RESOLVED -- can receive mail, but cannot send
My Zoho account (info@tutorvine.ph) cannot send messages to @up.edu.ph domains, but can send emails to all others (Gmail included). However, the Zoho account can receive emails from @up.edu.ph. Also, other accounts (Gmail/Yahoo) can send to and receive emails from @up.edu.ph. It seems the issue is between Zoho and @up.edu.ph. @up.edu.ph emails are Google accounts and can be accessed using the Gmail app. The following are the mail servers for @up.edu.ph (http://mxlookup.online-domain-tools.com/):
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