outgoing mail blocked
My account s.hunter@nefs-ltd.co.uk is blocked for outgoing emails please repair as it won't let me ??
incoming email not working
I am able to send email but not receiving any email. I tried to send from gmail but delivery failed. Got below error 550 Please turn on SMTP Authentication in your mail client
Error on Feed Page and Notification
Hi, I have a problem on Feed Page and Notification showed in the pictures below. When I left a comment, it just displays on Task page, it was not showed on Feed Page or notification to people that I tagged. Picture 1: On the Task page.(my account is vanvt, last comment was posted by me) Picture 2: The Feed page (I just see comment by Admin??? and I logged in Admin account, he didn't receive any notification about this task???)
Bug in Feed and Notification
Hi, I have a problem showed as the pictures below. When my boss ask me and I comment directly in comment box but it just display on Task page, not display on Feed page. And the important is the notification didn't showed too. It is a bug? or my mistake? Picture 1: The Task page (it shows my comment with account vanvt) Picture 2: The Feed page (it doesn't show my comment (from vanvt), it just shows comment of Admin)
554 5.1.8 Email Outgoing Blocked
Hello, I have not been able to send emails for days now, I keep getting this message: 554 5.1.8 Email Outgoing Blocked I have written an email to support already with no answer. How can I fix this? It is urgent as this is my work e-mail! Thanks!!
Unread mail after sent it
After I sent a mail I get this mail marked as unread on the sent mails folder. How is this happening? I'm using the native Mail app from iOS Thanks
domain verification
hullo, i updated cname and text fields in dns settings on my domain, but it has failed to verify. i bought the domain at hostinger.com what could be the issue
Can't add my domain.
I'm unable add my domain tshirtpartner.com to Zoho mail. Kindly give me access ASAP
Activación de la cuenta
Buenas tardes se me ha bloqueado la cuenta al parecer por superar el límite de almacenamiento, no puedo borrar correos porque son importantes, además no son muchos no tiene mucho flujo. Por favor activarme de nuevo mi usuario ( javier@imdisu.com ) Gracias
Service doesn't work properly + IMPOSSIBLE to reach tech support (screenshot attached)
1. System returns "Domain name already exists". How to fix issue with adding Help Center? [Setup > Help Center > Add Help Center] 2. Is Zoho tech support always unreachable by phone?... Funny thing is phone system always says "You Are Caller Number 1"... Last few days I spent hours on hold - attached screenshot of few recent calls...
All messages, even from my domain, goes to spam folder
Dear Support, Every message I receive goes to spam folder. The super admin already turned off the anti-spam in organization level (Org Settings > Organization Spam Process Type > Off) but the problem continues. Could you please help us? Thank you!
Different Time Zones on Phone and Online
Hello I have noticed that when I add a meeting using the app on my phone and put in say 12.00-13.00. When I save the entry and then look at the calendar it appears as 11.00-12.00 on the app. But when I go onto my laptop and sign in through the website it appears as 12.00-13.00. How do I go about correcting this? Thanks Philip
Zoho creator is very slow to load form and data entry
Halo Zoho Creator From yesterday 28 July 2017 12pm Jakarta time, until now 29 July 2017 2pm, we have been experiencing slow response time. It is very slow, very very slow to load form and to submit data entry. As a result, we cant do data entry for transactions and our customers are complaining as we cant deliver invoices 1. Are you able to confirm that this is a zoho worldwide issue and not just for us in Indonesia ? 2. If this is indeed a worldwide problem, what is the problem, and when are you
Docs bill entry
Scanning is no longer filling Bill date :-(
Login Issues - New account, TFA activated
Hello, I am trying to login to your service via browser (https://www.zoho.eu/mail/login.html) without success. Nothing happens when I click the 'Sign In' button. I created my account today and I am trying to login for the first time since then. I have Two Factor Authentication (via sms) activated on my account which maybe is causing these problems. According to your help guides (https://www.zoho.eu/mail/help/adminconsole/two-factor-authentication.html) I will receive an additional secure code to
554 5.2.3 MailPolicy violation Error delivering to mailboxes
Dear Zoho I am having trouble receiving emails, specifically from Gmail accounts. Why am I not receiving emails all of a sudden and what is this errorcode that one recieves when one sends me a message? 554 5.2.3 MailPolicy violation Error delivering to mailboxes Regards, Jonathan
Unable to send email (554 5.1.8 Sender Address Blocked)
Hi, Since last monday (07/26/2017) I've been unable to send emails through my account. I searched this forum for a solution and stumbled upon this link https://help.zoho.com/portal/en/community/topic/wordpress-smtp-not-working-dkim-spf-verified-remote-email-routing-enabled-yet. After completing the 8 steps proposed by Mr. Barath KR I got the message "554 5.1.8 Sender Address Blocked". I ask you to unblock it, and would like to know why that has happened? Regards, Vooozer
[IMAP] Unable to create folder "[user]@[hosted domain]/Sent/" on the server
I have a domain hosted by Zoho and I am migrating away from Outlook as my email program. I have been testing eM Client and Thunderbird. With both email programs I run into a problem when I send email from my Zoho-hosted domain using eM Client or Thunderbird. With eM Client I get an error message (image is attached): [user]@[hosted domain]:An error occurred [IMAP] Unable to create folder "[user]@[hosted domain]/Sent/" on the server. ([CANNOT] create failure: Folder: /Sent exists) I thought that
Emails not sending and slow to receive
We are receiving error messages like the one below to people we email often. We do not have anyone on the blocked list. Also, emails are not arriving on time. When I refresh, emails pop up from hours earlier Please advise. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. Tom.wood@cataler-na.com, ERROR_CODE :550, ERROR_CODE :permanent failure for one or more recipients (tom.wood@cataler-na.com:blocked)
The CalDAV interface seems to be out of order
Hello, For several months, I use "aCalDAV" on my Android smartphone, and it worked very well. But since 2 or 3 days, I get an error "invalid server answer, check URL". But I have not changed settings (the URL is always https://calendar.zoho.com/caldav/ ). Same phenomenon on my daughter's phone. Are there a problem with this API? Thank you in advance. Sincerely, E. D.
Mails send to Gmail is not getting delivered
The mails that i have been sending to Gmail is not getting delivered. The mail shows delivered in Send items but its not getting delivered to Gmail. There are no errors but i am not getting any of the mails in my Gmail inbox that was send from zoho mail.
Aumentar Cuentas de correo del remitente
Hola buenas. Tenia la siguiente duda: Quiero aumentar el número de direcciones del remitente, porque zoho campaigns da como máximo 5, para que cada cliente que llevo salga en el pie y en la dirección de correo electrónico de la campaña su correo electrónico en vez de el mio o el de los 5 que me deja como máximo. Hay alguna forma de solucionarlo. Muchas gracias.
Zoho mail disabled
Hi, My outgoing emails are blocked and I am getting the following error message "Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked." I m not sure what is the problem here? I use this email for as my personal mail id. Regards Raghav
SPF RECORD PROBLEM
i add a txt record for spf but on zoho dashboard its not not verify whats the problem
Unable to attach photos on mobile embedded form
I have a mobile form embedded on a mobile website and in a mobile app and I am unable to attach photos. On Android when you click the "Choose File" button it does nothing. On iOS when you click the "Choose File" button it opens up the Camera/Gallery option but when you select one it just closes out of the form
Email Routing keeps Disabling
We are in the process of trying to migrate to Zoho from our old host. We have configured mail routing to route mail irrespective of whether the account exists in Zoho and it should pass through Zoho to our old host. We have found that for some reason the status for the advanced email routing has twice now changed to disabled on its own with no further information. We have sent emails to support@ that have gone unanswered so far so I'm coming here in the hopes that somebody will respond. We currently
Support Regarding Name Change for Email ID
Hi Kindly help on this. Saravanan ============ Forwarded message ============ From : tellsaravanan <saravanan@hireassist.in> To : "support"<support@zoho.com> Date : Fri, 28 Jul 2017 16:17:50 +0530 Subject : Support Regarding Name Change for Email ID ============ Forwarded message ============ Hi This is Saravanan, i had created an email account using ZOHO mail. but the issue is when creating i logged in to zohomail - with an email id : tellsaravanan@gmail.com now i had created saravanan@hireassist.in
Hello i've been trying to setup a domain and I get this.
Hello I've been trying to setup a domain and I get this. The domain I'm trying to add is relatedtechnology.gq. I did change the required MX records. I do need your services as soon as possible please help me fix it.
Alerta de SPF
Hola! Hace varios días recibo la alerta de configuración del SPF, sin embargo he realizado el procedimiento para goDaddy según información y videos de Zoho pero la alerta continua. Podrían ayudarme por favor?
Zoho Desk is producing a blank page
Our Zoho Desk is producing a blank page. Clients can submit tickets, but we can't see them. Can you identify why this issue would be occuring?
"Set Filter" for lookup fields inconsistent implementation on web v's mobile app
Hi, When using the "Set Filter" option on a lookup field in the mobile app it will update the lookup when I update a dependent field via deluge. In the web browser this is not the case, filters will only get invoked when a dependent field is updated manually. Effectively I now cannot use the "Set Filter" option. Damien Cregan Hire an Expert
Unblock outgoing mail
Dear ZOHO Support, A user under my domain (mobzway.com)tried to send an email to several of our clients and his account got the " Outgoing enabled" option disabled. I, as the administrator, tried to enable outgoings but I got an error stating that I have to be a paid user to do so. So Please resolve this account outgoing issue ( sudipta@mobzway.com)
Help - Expenses no longer showing possible merges to receipts
This function was working fine until this month. When I click on a credit card transaction, instead of showing possible matches, it goes directly to Create Expense. I've tried to add a receipt manually from the "existing receipts" but it tells me that I do not have any. I have verified that there are matching receipts in the Inbox. I've also tried logging out and back in.
Zoho Sheet View for Accounts is freezing
I am working on updating a lot of data. Evertime i try to access Sheet View in the accounts module, the program freezes. Hope your working on solving this. Thank you, Boris
Problems in sending & receiving emails.
Hi All, Our Zoho Mail service is currently experiencing minor issues while sending and receiving emails. Users might notice an error "Problem sending emails due to IO operation" while sending emails and delay while receiving incoming emails. Our engineering team is working on to it with high priority. For further updates, please follow this forum post. We apologize for the inconvenience caused. Regards, Zoho Mail Team.
Can't receice emails from senders
Hello, I am not able to receive mails from my clients. I have already set up the MX Records on cPanel. Domain is soitadigital.co.ke
Unable to receive email
Hi there, Today my email was unable to receive email at all, can you find out what is the problem? Thank you
Signed Up but throws error
Hi I signed up for zoho for my new domain siddharthagroupnepal.com, but while signing in it throws error that the email does not exists, if I try to signup again with the same domain it shows it belongs to my mobile 980***3242 Please help its kind of urgent.
I am stuck in "Domain setup" wizard during creating first user
Hi, I have got the problem with creating first mail address in my own domain - pl***cz.pl. After providing addresses I still receive "Can not add alias" error message. I think that it may be caused by my recent actions when I tried similiar steps with other domain - pl***cz.cf. Then everything went alright, mail account was created and I could sent and receive mails. After that I bought the new domain, then removed the previous one but unfortunately my account is still binded with mail address from
Blocked inbox
Request the unlocking of the inbox of all maderconsultoria.com.br accounts. An operation allowed for the user (s) paid.
Next Page