Tasks
All my tasks have disappeared - Feb 9th 2017. How do I get them back?
Spacing Between Words Removed bug
There is a bug where if someone goes in to edit the content and then exits out of it, Zoho removes some spacing before words. We sent out an email that was already reviewed by Zoho and it was formatted correctly last we saw it. When the email went out there were multiple words that did not have spaces between them. We are at the point where we will have to switch to a different provider since this is consistently happening. Thanks katie@bureaugravity.com
Notes and bookmarks have disappeared
I see some already reported they no longer can see their notes. I have the same problem, plus the fact that I can't see any of my bookmarks (although the categories are still there, but empty). Thanks.
Vince@Tudlo.co Super Admin Password
Hi, We forgot the Vince@Tudlo.co Super Admin Password
Account not active
Hello, i'm trying to login to zoho mail but it sends a error message saying my "account is not active". What should i do to fix this out? Regards
Error 550
Hi. Some days ago I noticed that I stopped receiving emails in my zoho hosted mail. I tried to send an email from gmail and yahoo and I'm getting the error 550 for my email contato@joaopaulo.eti.br, no such user here. Can anyone help me? Thank you.
Problema de devolucion de correos
Hola, me anote en unas paginas para promocionar mi empresa, como directorios para que la gente me encuentre y una de ellas, no se cual, debe estar mandando email a lo loco ya que me llegaron mas de 1500 emails de rebote que yo nunca mande, queria saber como puedo reiniciar la cuenta o que hacer, ya que no quiero perderla, tengo todos mis clientes, folleteria etc con esa cuenta de email. Gracias
All my emails are blocked
Some days ago I block the mails of my account by mistake, now when trying to unblock them I get an error and the incoming mail is blocked, which I can do to make the mails work again correctly. My domain is www.miecolombia.com
All my accounts are blocked
A few days ago I block the mails from my account by mistake, now when trying to unblock them I get an error, what can I do to unblock the incoming mail? My domain is www.miecolombia.com
Cancell my suscription
Hi, I recently go for the standard plan in order to have multiple users for my domain. I started with free plan but when i have to add another domain i have an error so i upgraded to standard plan for add another domain. BUT when i wanted to add another user the system said that i must order another licence for another user. SO, i decided to cancel my suscription and return to the free plan but i want to be refounded :(. Please help me, thank you very much.
Can not upload! storage limit of current 5gb plan but iam just over 235 mb
Hi, I got this message but my quota is just over 235 mb of uploaded files. Ive added the total size of the zohodocs folder (2.4GB) how is this message possible?I can not upload anymore? Please help. Thanks!
Email not working - Unable to Login
The email anshul@karosambhav is not working. We are unable to log into the account. I (Pranshu) am the administrator and I have changed the password multiple times but still I am unable to log into the account - anshul@karosambhav.com. Please help. Regards
Cannot receive mails
Hello, I cannot receive mails on my zoho account team@hacktues.com nor can the other accounts from @hacktues.com. We can only send mails, but we do not receive. I give you the error that I received: Delivery to the following recipient failed permanently: mdimitrov@hacktues.com Technical details of permanent failure: The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720 [(0) hacktues.com . [54.243.116.216]:25: socket error] -----
Unable to verify mobile number or login to admin account
Hi support, i have registered bonitatienda.co domain with free zoho plan, at verify mobile number i get an error, and now, i am unable to login to admin@bonitatienda.co, and when i try to reconfigure my domain again, i have this message: This domain is already associated with this account "*****61". ¿Can anyone please help me?
"You are not authorized to view this record"
This has never happened before. I am the one who is creating the application. How can I take this off? Any linked record within this specific record summary gets this error. If i work my way around the application, I can view the linked records, but if I try to view them via record summary from another linked record, I get this.
553 relaying disallowed
Hi team, i am getting error while sending email from gmail to my zoho mail(akancha.verma@celestar.se). please fix, it seems to be known issue. regards akancha
Cannot create a new business email account
hello, I'm trying to register for a zoho business email account and it says there is already an email associated with it (and to sign in) or when I try again it says does not match region of domain? Can someone please help. thanks
Problem using my domain to create my email account
Hello, On the way to create my account using the domain www.ethne.com.br I have a phone number that I usually use, but I didn't have the phone to my reach to pick the confirmation code. So I have tried again with another number and now I can't use that domain any more because it's bloked for that other number. Can someone assist me on that? Thanks Samira
e-mails not sending or receiving
Please could someone contact me to correct why our emails are not sending or receiving ? Kind regards Andy Addy IT Manager AM Warkup Ltd
Cannot adjust width of custom action column in report
I have already managed to adjust the width of columns that aren't custom actions. But when I try to adjust the width of a custom action and then click "save changes" it goes back to how it was. I also tried adjusting the width via report definition but this also does not work. This is what I want This is what I keep getting even after I click "save changes"
days360 function return incorect result for March month
I try to use the days360 function to get the number of days between the first day and last day of March and it returns incorrect result: 29 instead of 30. For all other months with 31 days the days360 function will return correct result: 30 between the first day and last day of the month, only for March is shows 29. The strange thing is that until year 2007 it will show correct information: 30 days between 1st of March and 31th of March but starting with year 2007 it will show 29 days between the
Error creating more users
Dear support There is an error when creating new users "Se detectó una actividad inusual para esta IP. Inténtelo de nuevo más tarde." Could you help me? Thank you
Hey quick fix :-)
This has just been bugging me that past few weeks can we correct this please. #frmdrpdiv > div > span.fl.spaceNowrap.w250.oflowh <span class="fl spaceNowrap w250 oflowh">Drop or the attach the file here</span> "Drop or attach the file here" You can find it in the forums when attaching a file. Thanks Josh K
Email Groups Not Working
Hi, I've just created a new account using my domain. I can receive emails from loca domain users and external domain (gmail, yahoo etc) users but I am not able to receive email on group addresses. I've tried both from local domain users and external email account. Group Access Level is set to Everyone so anyone on Internet can send emails to the groups. Any clue why group email addresses aren't working?
Unable to send message;Reason:550 5.4.6 Mail rate
Hi, Every time I am about to send an email I get this message and I am unable to send an email. Then I have to unblock the mail account as an admin and then send the email. I also observed that somehow I am getting lots of mailer@deamon as a failure notification mails for unable to send mails to the recipients that I have not even sent. I think there are some spam email going from my account every other day in a bulk and that block my account. Please help!
Email field - learning&development@companyname.com.au
The email field does NOT accept special characters for email addresses. My client has an email as learning&development@companyname.com.au
Please unblock my account
thanks
internal exception postUrl API call in custom function
Hello, I have a custom function written that makes a PostUrl API call to Hubspot CRM to create deals. It works for me in Postman, however I am getting an "internal exception" when I execute it. Here is the function code: myMap=map(); myMap.put("Content Type","application/json"); params="{\"associations\": {\"associatedCompanyIds\": [\"" + input.aHScompanyId + "\"],\"associatedVids\": [\"" + ccHSid + "\"]},\"properties\": [{\"value\": \"" + input.pPotentialName + "\",\"name\": \"dealname\"},{\"value\":
Cannon Add a Mailbox Alias
In the past I've had no issues adding a new alias email, but with a new domain I just added I am having an issue. Everytime I try to add a new alias, I get an error message saying "Unable to Add Alias Address." Any assistance you could provide would be very helpful. Thank you very much!
Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit
Please unblock my account. Thanks.
Issue while Domain setup
This is the error I'm getting
Search in mail does not work
when i search in my mail box it keeps coming up saying the search criteria could not be found but i know its there.
Potentials (Deals) report lists multiple copies of same potential if it contains multiple notes
I'm noticing that Potentials reports show the same potential several times if it contains multiple notes (even if the report itself doesn't include the Notes column). This example includes Notes column: https://cl.ly/1X141L1f3j2q This is misleading because it appears to be several different potentials, each factoring into subtotals.
Embedded Report in HTML page: Header title being cut off
How can I fix the issue below? The Header title is being cut off
Unable to send message: Reason 550 5.4.6 mail rate exceeded limit
Hi I am having problem to send email with this user: erwin@theamericangoldenfoods.com Unable to send message: Reason 550 5.4.6 mail rate exceeded limit Is the CEO of the company and I have checked and he does not send more than 20 emails per day, only for clients. Could you help me please unlock him. Thanks Best Regards
SPF and DKIM validation
Hello, for a new customer we have set-up their Zoho Mail and the SPF and DKIM, but after weeks we still have the warning that they are not configured. Please, can someone of Zoho Support to check this issue? The domain is: esseduervicesrl.it Regards, Rino Bertolotto Zoho Specialist, STESA srl
Usual DKIM and SPF Error
Hello, as usual we are keeping the same SPF&DKIM error for a new customer. The configuration on our DNS was made correctly, but the customer still receive the allert. The domain is: essedueservicesrl.it Please, can any Zoho's people check this situation? Regards, Rino Bertolotto Zoho Specialist, STESA srl
Event Types Issue
I also sent this in an email to CRM support (five days ago), but have not received a response... So I thought I'd try here instead to get this issue resolved. I am having a problem with the Events displaying their type. I made a change to the event type categories (replaced an existing category with a new category) and Zoho alerted me that the related events had been updated accordingly. However, now the event information is not displaying correctly in the pane, and when I try to search by activity
No puedo recibir correos, pero si enviar (cambio de DNS)
Hola, Cambie de DNS y ya han pasado días pero sigo sin poder recibir correos, el dominio funciona bien y no se cual será el error pero no puedo recibir correos ... (el dominio es www.machobeta.com) Saludos!
Synching with CRM
Hi - We are setting up Desk and making sure our client info is synced correctly with CRM. When we had a new ticket with a new client it automatically set up the new client in CRM (yay). When we opened the ticket and filled out what Account they should be under it did not auto update in CRM (boo). We also noticed in CRM the Client and Account are not associated in either record. We have the fields mapped in Desk/CRM mapping to have Accounts linked to Account. Your help is appreciated - thanks!
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