Special Character Limitations
Limitations on special characters are very frustrating! We do some manual exporting via Reports and depend on some special characters. We lost some data as a result of these limitations. Editing an account that has a special character in the Description field, returns an error AND all the edits are lost. Characters were automatically removed from custom pick list items. While I am not a programmer, I question whether special characters are really that difficult to deal with? Is there any way this
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hi i am not able to send emails from my email id sales@zopiclonetablets.com
Cant PDF print address for newly created account. Works on old account, works on sales orders...
What is going on? Attach. PDF print
QUOTE is not printing adress into PDF?!
I tried to get help via Chat and nobody seems to be covering Europe :-/ I can not print to PDF! I picked a quote and for newly created account I do not get address printed into PDF?!? But only for newly created account. On old ones seems to be working. Sales order prints well on new account too. Have no ticketing possibility, Live chat is not working!? Customer is waiting. So much about "R" (out of cRm). D.
Some of the incoming mails are lost
Hi, One of my colleague can't receive some e-mails, while receives the others. This message is just from one sender, she has more people who can't send to her. Pls help! Thanks! Karoly -----Original Message----- From: Mail Delivery System [mailto:Mailer-Daemon@s20-2.mediacenter.hu] Sent: Thursday, December 8, 2016 2:40 PM To: gyula.t@tiens.hu Subject: Mail delivery failed: returning message to sender This message was created automatically by mail delivery software. A message that you sent could
Unable to receive email despite setting proper MX records
(ISSUE RESOLVED) Hi, I setup my domain *********.in with Zoho mail. I am able to send mails but unable to receive them. I have setup MX records as described in this page - https://www.zoho.com/mail/help/adminconsole/configure-email-delivery.html , but still unable to receive mails. Kind help on fixing this issue. Thanks
An internal error occurred
Olá, Eu adicionei meu domínio e-mail, mas a criação de um nome de organização faz com que um erro interno.
Outgoing Mail Blocked
My outgoing mail is blocked on on of our accounts. Can you please send us a report on outgoing mail as we haven't exceeded the limit from our side. Also Kindly unblock the account. Many thanks
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hello Zoho Team Unable to add new users and Unable to send mail from domain name(thomasloganassociates.co.uk) Can something be done about that soon. Thanks in advance, Thomas Logan
Tasks not showing up
I have a group Board. There is currently a Task tab for Group B, and one tasks listed. I tried to create more tasks, but they do not show up, nor do them seem to be attached to Group Board. They do show up under My Tasks for me (Admin & Task creator). Also I could not find where to add tasks, or even see tasks in the Android app. I have users who are iOS folks, so directions for that would be helpful as well.
Recover password from admin email.
Desculpe pelo meu inglês ruim. Sou administrador de vários domínios e esqueci a senha do e-mail principal de um deles, o domínio boizaoanaliafranco.com.br Como posso recuperar a senha do e-mail principal desse domínio? Preciso de ajuda, obrigado. Sorry for my bad English. I am an administrator of several domains and I forgot the password of the main email of one of them, the domain boizaoanaliafranco.com.br How can I recover my primary email password for this domain? I need help, thank you.
Issues with mail on iOS - before I cancel Zoho
Hi I wanted to move my email from GoDaddy because the interface wasn't great and the emails sent on my iPhone did not sync with GoDaddy's sent mail folder. Someone recommended Zoho which I jumped at but now almost regret. 1. I cannot migrate my sent emails from GoDaddy to Zoho. I am guessing this is something to do with the GoDaddy account being Pop but even then the emails should all just migrate into one folder in Zoho? Only my inbox would migrate so I cannot see any of my sent emails which is
What's New in Zoho Inventory - December 2016
What's New in Zoho Inventory - December 2016 Here's the list of new features & updates in Zoho Inventory to help you make the best out of this holiday season. Take a look, try it out and share your feedback. Introducing warehouse report. The 'warehouse report' under the Reports module gives you an instant visibility into your stock levels and provides detailed information on stock movements of your items in all your warehouses in one single report. You can also view the stock levels based on
New User Account Login Issue
I just created a new account, when the invite was sent to the email address, on click on that, it is requesting to login. No option for password was provided when we created the account. We tried login with the admin password with no success.
Site appears to be down
Our site appears to be down. It times out when accessing it http://www.cicadaqld.com.au/ I can edit the site via teh backend and publish it https://sitebuilder-28415708.zohositescontent.com/builder A ping gets the following results: ping www.cicadaqld.com.au Pinging customer-sites.zoho.com [204.141.24.81] with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 204.141.24.81: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss), Is
Export error - only email addresses are exported
Hi there, When trying to export contacts only the email address, IP address, Opt-in and Confirmed Time are exported - despite selecting numerous other fields to include (eg Company, First name, last name, etc). Please help. Jade
User can't sign up with email address
We had two accounts for two business. We have merged companies and we are now using one Zoho account. My admin is kchisholm@precisionpv.com. The old account was phoffpauir@precisionpv.com. The new users email is bbarlow@precisionpv.com. He has been deactivated from phoffpauir account, but cannot activate under kchisholm account. It says that he can't be on both accounts. I need him to be able to activate under the kchisholm account please.
Outgoing mail disabled
One of the mail users has disabled the option of outgoing mail, lmesa@colorydiseno.co, what can i do?
LaTeX Error
Hello, The LaTeX feature of Documents is the best, really! Yet is seems the support is not complete. For instance, try this: \begin{align*} \frac{a + b}{a} & = \frac{a}{a} + \frac{b}{a} \\ & = 1 + \frac{b}{a} \end{align*} This generates "Invalid Expression" while it works perfectly on CodeCogs LaTeX Equation Editor. The result looks like that: Thank You.
GETTING ERROR MESSAGE ON EMAIL GROUPS
urgent help needed ! When trying to resend out group invites - this error message appears Unusual activity detected from this IP. Please try again after some time. Please assist
Some links broken after domain mapping
We recently setup domain mapping but now html links using the old address format, https://support.zoho.com/portal/<company>/helpcenter/articles/<article name>, now end up at a security error page. I've gone through and updated the obvious links to use the new mapped format, https://support.<company>.com/portal/helpcenter/articles/<article name>. These links should either still work or be automatically updated when the domain maps. If that isn't possible, a way to generate a list of all the links
My Out going Email Blocked
My outgoing emails are blocked , Kindly activate my email(althaf at alfazin dot com) i am getting the following error Unable to send message;Reason:554 5.1.8 Sender Address Blocked
I have 8 mails but when I create a new email does not receive and does not send messages, comercial@qualidadevip.com.br and webmaster@qualidadevip.com.br, the rest of the emails work normal!
I have 8 mails but when I create a new email does not receive and does not send messages, comercial@qualidadevip.com.br and webmaster@qualidadevip.com.br, the rest of the emails work normal!
Zohomail: New account not sending or receiving mail
Hi I have created a new account with Zohomail. I am not able to send or receive mails from my created email ids. MX records are correctly pointing. Domain is tiktant.com
inserRecords xmlData returning 4600 error every time
HERE IS MY POST [08-Dec-2016 08:30:17] POST to ACTIVE: https://crm.zoho.com/crm/private/xml/Leads/insertRecords?newFormat=1&authtoken=XXXXXXXXXXXXXX&scope=crmapi&duplicateCheck=2&xmlData=<Leads><row no="1"><FL val="First Name"><![CDATA["swam"]]></FL><FL val="Email"><![CDATA["support@zohocrm.com"]]></FL><FL val="Last Name"><![CDATA["why"]]></FL><FL val="Company"><![CDATA["NCP"]]></FL></row></Leads> HERE IS THE RESPONSE [08-Dec-2016 08:30:18] Response:<?xml version="1.0" encoding="UTF-8" ?> <response
Outgoing mail blocked
Hi, For some reason or another (no description is provided as a reason!), the alerts@itzenmonitoring.com.au has outgoing disabled. I cannot re-enable it. See image below. Could you unblock this ASAP, please. thanks
"This Operation has been restricted. Please contact support@zohomail.com for further details"
Hi, Hi, I am in need of help, I am trying to register the domain www.dinamicacomex.com.br, but I get the message "This Operation has been restricted. Please contact support@zohomail.com for further details", as can be seen on the attached screen. What do I need to do to not have this kind of problem anymore? I ask because I already received the same message in another domain that I tried to register. Regards, Edjames Oliveira
We have blocked your account "lluna@corpcontinental.com.pe" temporarily as a security precaution.
We have the following error please solve and unlock the account. We have blocked your account "lluna@corpcontinental.com.pe" temporarily as a security precaution. Block Type: Correo entrante bloqueado. Motivo: Buzón de correo deshabilitado. La recuperación de correo también se ha deshabilitado para las cuentas POP activas.
Outgoing mails are blocked
Outgoing mails are blocked at info@naturenurture.lk which I used for sending some automated emails. Also getting this error { [Error: Invalid login: 554 5.1.8 Sender Address Blocked] code: 'EAUTH', response: '554 5.1.8 Sender Address Blocked', responseCode: 554, command: 'AUTH PLAIN' } How can I increase the limit. Thanks
Alert won't pop up on "On Validate"
Hi Zoho, I have an alert that needs to pop up when a form is sent. This only to inform the user, I don't want to cancel the submit. The alert does not pop up. Why? Thanks!
Auto populate address field on change of account name in contact
Hi there, I'm very frustrated that the address field doesn't change when an existing contact is changed to a new/existing account. Is there a way to manually do this through workflow? We now have a number of records with incorrect information. Is this already a known bug, because it's a big one? Regards. FD.
Bug // End Date Not Calculating Correctly
I have discovered a potential bug in the system. When you set a "Start Date" and then select "Enter Duration" and select "hours" then enter "5" for example the end date does not calculate correctly. This only seems to happen if the Start Date is after working hours. For example, I entered a start date of 09/Dec/16 09:00 PM with a duration of 5 hrs the Due Date calculated as 12/Dec/16 11:00 AM. Could you please take a look at this bug. Also, I would like to be able to enter in a date and time by just
Call Logs Only Works Part of The Time
Hello, I have been using Android CRM app to make calls and I am logging my calls after I complete them, but it's a hit or miss if the actual log shows up under my contact's activities. Sincerely, Will
unblock account
please unblock this account > info@northwesthandmade.com. It is now under the 5GB quota.
Can't log into Zoho CRM
Hi. Since yesterday we can't log in after entering user and pwd and click on Star, the browser says the page can't be displayed Windows diagnose tool says “Your computer is configured correctly but the device or resource (crm.zoho.com) does not respond" Please help
Error: "Unable to process your request" while attempting to add chart to dashboard
Hello, I am trying to add a chart from reports to my dashboard, but I am getting an error ("unable to process your request"). Please advise! Error Message: Chart that I am trying to add: Dashboard I am trying to add to:
free plan
Hello, I started free plan. I have 1689 contacts an I sent 5067 emails totaly. But I can't send any more because I m out of credits. You said free plan gives 12.000 email per month to less than 2000 contacts, Where are these?
Access Denied
I created a website and now it says "Permission Denied". It won't give me permission to access any of my pages after I created the website. Please let me know what I can do.
What is the right settings for outlook app in windows mobile 10?
I am trying to setup the mail in my windows mobile 10 cellphone. The auto setting give me this: Incoming: imappro.zoho.com:993:1 Outgoing: smtp.zoho.com:465:1 I can recive email but i can't send email from my cell. It give me a message that my outgoing settings are wrong. please your help.
Email already exists when creating a group
Dear Zoho support team, I'm trying to create a group under out totamealand.com zoho account. Namely info@totamealand.com. This Email was used by us when creating another zoho account which we fully deleted to start over. It seems like the Email remains in the database. Could you please release the following Emails? stepan.stulov@messiahsupreme.com arthur.bacsy@messiahsupreme.com info@messiahsupreme.com info@totamealand.com Thank you!
Next Page