Unable to see meeting location in email
Dear Support, I notice the calendar displayed in the email does not show location when the invitation is from non Zoho (most likely is Microsoft Exchange). Not sure why this is happening. Need to switch over to the Zoho Calendar then only can view the location.
No puedo recibir correo en ninguna de las 3 cuentas
Hola, puedo enviar pero no recibir correo en ninguna de las 3 cuentas que tengo: info@hidalgophotos.com.... Aparece un mensaje de "Error de Autenticación". Hemos cambiado las contraseñas y continua con el mismo mensaje. Por favor es URGENTE, llevo 2 días escribiendo y no recibo contestación. Saludos.
All accounts are unavailable
Please, I can´t access to the email accounts: info@hidalgophotos.com... I need work with my email, can anyone help me with this one?
Zoho owned domain - domain manager not availalbe
Hi Team Domain manager option is not available for zoho owned domain(polymatsolutions.co.in) that i have. Please help me to delete this domain. This domain is no longer required.
Problem with creation of account bussiness
When I try to create a new account for bussiness, I appears an error and can't continue. the domain is coffeeplus.com.co and i have access for ftp and cPanel and this domain is purchased recently. I don`t understand the problem, can someone help me? thanks
Trouble renewing domain
Hi More than a month ago I tried to renew my domain, but there was an error in the transaction. After this, the option of renewal disappeared. I want to renew it soon because I'm having problems with the web site and emails. I need help urgently you. my domain: dcslatam.com regards
SliderRevolution is not working.
Recently, I was developing my site(using wordpress) and I realized that when I embed the code of signup form the sliderrevolution plugin crushed. I was wondering if there is a way to resolve this issue. Thank you
Can't Send or Recieve Emails
Hello, My domain is dharmaconsultoria.com.ar, and I have configure all yesterday with wix. At first it was all ok, but then I couldn't send or recieve emails at my zoho account. I really don't know what could be happening. I checked the MX records and CNAME, and seem to be right. What is the problem? Thank you very much.
Cannot add images or attachments to article
I have tried attaching an image into the article, and also to attach a spreadsheet to the article. When I do this nothing happens. I uploaded the spreadsheet in Zoho Docs to see if that would help, but nothing comes up there either.
Errors
Guys, I just activate another Zoho Recruit account to assist a division we recently make an spin-off, and after more than 5 hours of cutomizations I'am not suceeding in entering with the login because of some kind of problem on the log in. Follows below the text, and index the erro page: Page
My Zoho taskz mobile app task list has disappeared
Hi Please help me, I had many tasks on the Taskz mobile app which have now disappeared. Currently I can only access my completed tasks and my Zoho projects tasks, but all of my email tasks and ones that I have added into the app myself are gone. When I try to access my tasks through the email on my desktop nothing loads, just a small message at the top of the page saying that there was an error on the page How can I retrieve my up to date tasks as some have very important details that I need to
Hi I forgot the super admin email..
Please help me tony.thomas@webkeylabs.com
[Help, please. Have this problem] We are unable to fetch this data, sorry! Please note that your data is SAFE.
Hi, able to create entries, but cannot view them. Also received this error message. May we seek your kind help fixing this? Thanks, keen to hear from you.
Check for mail schedule not working
I have Zoho mail configured to check for mail every three minutes. This used to work fine but now Zoho seems to go to sleep and no longer observes the schedule. Any idea what's going on?
I can't register on the platform
When I try to create a new account for bussiness, I appears an error and can't continue. the domain is coffeeplus.com.co and i have access for ftp and cPanel and this domain is purchased recently. I don`t understand the problem, can someone help me? thanks
exporting opens
How do I export the opens email list fora campaign. The old version did this by simply clicking export. The new version does not seem to to work I have been clicking export all day with no export. This is a critical function for my organization without which Zoho campaigns is worthless. Thanks Paul
Email going in Spam even after inbox force filter + whitelist email/domain - my website hosted at godaddy
Hello Zohot Team, I have recently added my business email hosting under your company. Created all necessary emails and all working ok! I was using workspace godaddy email before now, removed emails from there and using your email hosting. I have created an email let say seo@mydomain.com and previously when it was hosted at godaddy i got all mine website form emails in Normal Inbox under "seo@mydomain.com" but now, i get mine website form enquiry in SPAM filter even after i have added the "secureserver.net"
550 5.4.6 Mail rate exceeded limit
Help me please, my email stopped sending!
Primary Domain Giving 301 Error
My primary domain,www.dreamcastlive.net, is giving a 301 error when you try and navigate to it. This just started today (or very recently) and I haven't changed anything. You can still access the site via the home page URL which is http://www.dreamcastlive.net/blogs. Any idea why this is happening?
unable to add new email user
I am trying to add an email ID which was hosted earlier with another services to zoho. however i am not sure why zoho would not allow it. i am frequently getting the error that the user is already in your org. i have deleted the email ID's with my earlier service provider. and yet i am not sure why i am unable to add here.
Mail attachment problem in the new interface
The attachment button does nothing in Hebrew version. If changing interface language to English it works (i.e. Opens sub-menu to select the attachment source).
Slow Email Send
Having found that we now have Email Insights to track sent email, I have been testing sending email from the CRM. But, I am finding it unusable as each send takes over 25 seconds from when I click Send. I have tried from both IE and Chrome. Can anyone tell me if this is expected behaviour?
Hosted domian not showing in controlpanel
Dear support team, I have registered my domain www.myinfopedia.net in zoho mail hosting. i am not able to find my domain now in the control panel regards subha
Error 554 5.1.8
Hello. As many in the forums, I have been hit with the "Unable to send message;Reason:554 5.1.8 Sender Address Blocked". Even with a 1mb filesize, this is an issue. Zoho is awesome and works well, however for "unlimited" service, they seem pretty limited. Can an admin please raise my domain send/receive limit since I am a business and get over 100 emails a day from all emails. You guys promised that quality of service when I signed up, so I expect it now. Thank you so much. Domains are: *@wolfboytech.org
Task reminders only being sent for a certain length of time
Hi, I set a repeat task reminder. The reminder only gets sent once and not repeat times. Any ideas why this is. I set the reminder to daily via email. Kind regards, - Stuart
SMTP 550
Hi, I have completed the transfer for my emails, however I am getting Diagnostic code SMTP;550 No Such User Here Reason SMTP server has rejected address. My email is craig.weston@westonlabour.org Struggling to resolve this at the moment, any help would be very much apperciated.
poppro and smtp are down?
Hi I am getting error in my ipad and android phone that username and password for the poppro and smtp is not correct. I can't send or receive emails
Blocked Email Account
Hello, Need to unblock one of our email accounts that was blocked due to storage limit. Storage has been liberated, but incoming/outgoing mail blockage is still on. Please need help ASAP. Regards.
Alias limit not increased
According to this following thread, alias limit for users who signed-up earlier would be increased to 200. However, its been a year and I am still not able to create new aliases. It seems that alias limit per user has not increased for me. https://help.zoho.com/portal/en/community/topic/this-user-has-reached-maximum-alias-limit#2266000006612017 Additionally, one of my user account is over limit (30+ aliases) however, I can not even add alias for another user which has only 3 aliases.
Cannot change default mail id and account
Hi, I am evaluating Zoho for my company and during the initial setup, I've done a mistake. I've set the email account id to nikolett.dk@norcaart.com. Please note that during my domain setup, I wasn't able to go back in the process and change that. After the setup was done, I navigated to Zoho Accounts, registered a new primary email (kataik@norcaart.com) and tried to delete nikolett.dk@norcaart.com, which has became secondary. Unfortunately I get an error message: Please contact your Organization
Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit
I have received this email the past couple days when trying to send email to 89 recipients, and it's the only email I've sent that day. I have clicked the link to unblock the email, but am still unable to send the message. I have also gone into the Control Panel, Troubleshoot, and looked to see if any of the accounts are blocked, but they are not. Please unblock, or advise how to fix. Thanks.
Account Blocked: mail rate exceeded limit
Hello, my email account is blocked, can you guys please unlock it? It's pretty urgent. Thanks
Unable to setup a domain
Hi! I had been trying to setup a new account with an existing domain with Google APPS. But when I fill in all account details & password ,a message is returned "Sorry an Error occurred". And We are Unable to proceed further to verify domain...
Error Message When Adding Domain
I am attempting to add two domains to my email account (yacagroup.com and zachevans.org) but when I try to add them I receive the following error message: "Sorry! Free domains with extensions such as .tk, .cf, .ml etc. are not supported." I've also attached a screen shot of this error message. I've added other domains to my account with any issue. Am I doing something wrong on these two?
Can't add new user and can't send email
Hi we recive this error while we try to add a new user and for the account notifiche@aranciaict.it, we can't send mail since 4 days (3 Oct 2016) please help us
Not Receiving Certain Emails
Some emails are not being delivered to me. PLEASE HELP!!!
Outgoing Mail Blocked
Hi Admin i just got an email that outgoing has been blocked , i dont know why is the reason said "Mail rate exceeded limit" Please fix this issue , my email id info@migaurangabad.in regards MIG Team
Not Receiving Certain Emails
I'm not receiving certain emails. I signed up at a website, but never received email. Also, I just received a chargeback from a customer b/c I never got the emails. PLEASE HELP!!!
Error Mail Rate Exceeded Limit
Hi Admin One of my users is getting the error Mail Rate Exceeded Limit. But when I checked the logs under troubleshooting tab I don't see any of the accounts blocked. I'm already checking the user's computer to figure it out what's going on. None the less it would be helpful that you can let me know the exact reason for the lock to better know what I'm dealing with. Thanks in advanced Marcel
verify domain an unexpected error occured
Hi, I'm verifying ownership of my domain www.quivit.nl using the HTML method. I'm getting a 'Sorry, an unexpected error occurred' message. Seems that I'm stuck with this. Please solve this for me, so I can start using Zoho Mail with my domain. What info do you need to solve this? Jeroen
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